What, why, and how of Knowledge Management - Part 1
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- Опубліковано 22 сер 2024
- Knowledge Management can help you empower your employees to share knowledge and increase business efficiency. Join this session for prescriptive guidance on how to get started with Knowledge Management for IT Service Management. Walk away with an understanding of:
- Knowledge Management fundamentals
- KCS and industry best practices
- Knowledge Administration and Setup
- Knowledge Search