@@jamesonweimann4720 I have. I quit a job when they hired a new VP of operations. I had saved the company over $1,000,000 in four years by setting up and running an in house repair center for our equipment. He rudely told me that I was lying, that it was impossible to do what I had done, because that was what the trade journals said. I gave two weeks notice, but he said, "You can leave right now." I looked him in the eyes and said, "I gave my word that I would give two weeks notice. My word is good, unlike yours." He said, "Any of these companies will be thrilled to have our work!. I just let him use the shop phone as company after company told him to go to hell, or to buy a brand they serviced. I spent my last week installing a lot of new equipment, and telling managers of locations all over the country that I didn't want to work for them, because this asshole would still be between me and the owner.
Reminds me of a head chef in a buffet restaurant decided to quit after the manager ordered him to go out and clean up a mess near the food court. The chef told the manager that he’s needed here to keep an eye on an entire line of steaks being cooked but the manager ignored his logic.
The father was wise to realize that the business wouldn't survive to the next generation if he had grandkids. Avoid plenty of struggle of relationships and debt.
If it is my mistake, then I agree. However, I did get mad at a waitress once as I asked what was on an omlet (ironically) and she said chives. I asked specifically if they were chives as I am allergic to green onions and she confirmed that they were chives. When it turned out that she was wrong, she claimed that chives (a herbal grass) and green onions (a vegetable) were the same thing. So I got aggrivated and told her to ask the chef if that is store policy, as I am still allergic to onions. She came out with a pale face and a new plate. Also, I am sad to say I think I made her quit knowing how dangerous her mistake could have been.
@@Maninawig That seems perfectly reasonable to me. Being polite to your servers is one thing, but if they fuck up in a way that could get your seriously hurt, I think its fine to get a bit testy.
Honestly I have to agree. If a server makes a mistake that could have seriously hurt or even killed you, then you have a right to be a bit angry. It depends on the severity of the allergy. In primary school one of my best friends was both athsmatic and had a truly life threatening allergy to peanuts. Possibly more types of nut but upon learning about it I cut all nuts out of my life and so did my parents. Indeed the general rule was that no nuts could be brought into the school except perhaps the cooks but even then the nuts would be locked up in a cupboard. All the teachers knew about my friend’s condition with the asthma and peanut allergy including what to do in the case of an anaphylactic shock. So did I. Now I was a kid under ten years old but I’d learnt what to do mostly out of curiosity because I assumed that the teachers would step in. Of course, one day it happened despite the school’s best efforts. To this day I don’t know how she got into contact with them. My best guess is that one of the other kids smuggled a pack into the playground and perhaps had exhaled “peanut breath” at us as I caught the faint whiff of it before all hell broke loose. My friend goes down, struggling to breathe as parts of her skin went blotchy red and her face and neck began to swell. I open her bag and pushes the stronger inhaler into her hand and started screaming for the teacher on duty patrolling the playground. The inhaler isn’t working. Either not enough or she can’t inhale it. I then grabbed the bright yellow case and hold it in front of her and she gives me a faint nod. So I break the seal, remove the lid and expose the needle tip. Then I do as I was once instructed and literally slam the needle into her outer thigh. Near instant response and she’s finally able to breathe a bit and use the inhaler. While I was watching her closely to be ready with the syringe again as it contained three doses, finally the teacher on patrol arrives as one of the other kids went and got her. Now this was quite a few years before cell phones and the internet became a thing so the teacher sent a couple of the more reliable kids to go to the staff room and tell them to call an ambulance for a severe nut allergy reaction. Meanwhile I’m sitting next to my friend with the epipen poised to go again if I needed to. And I did as the first dose wore off. We quickly ended up surrounded by staff as the rest of the kids were taken to the classrooms. I refused to budge. This was my friend, I had the epipen and I wasn’t afraid to use it. Though I don’t think anyone even tried to move me. It felt like hours until the paramedics arrived and I relinquished the epipen to one of them and backed up to give them room. I explained the situation, what I’d done, which inhaler she’d used how many times. And that was pretty much that. She was carted off to hospital and I went back to class. I didn’t think much more about it until she returned to school a couple of days later and I was called to the front at the next school assembly by the head teacher. I was mildly surprised when I was called a hero and had saved her life. I didn’t see it that way. I’d been taught what to do and had done it. But I didn’t turn down the huge chocolate bar. So yeah, given the mistake that waitress had made then you’re entitled to be more than a bit cranky. Depending on the severity of the allergy that could have seriously hurt you or risk your life.
Story 4: what a nice modern Fairy Tale: Karen is an Evil Step-Manager who treats Jen badly, then OP shows up like a Knight in shining Armor and helps Jen when no one else will, then after the Evil Step-Manager Karen is finally called out for her BS Karen just doesn't stop being a Karen, but then OP and Jen run away together leaving Karen to rot
I was thinking the same thing. This was a modern day Cinderella story and the OP was Prince Charming. But, I really have to ponder how the OP managed the time to have these interactions with the people involved. If you are that backed up with orders, you don't have time to breath. Even taking the 30 seconds to tell somebody to sit back, breath, and try to get their stress levels down is 30 seconds you don't have. And having run a restaurant back in the 90s, a manager's labor is part of the service labor. You just have more flexibility and not expected to stay tied down in one work location for the entire shift. So you are on the floor constantly evaluating. Front and drive thru speed of service. Conditions of the dining area. Managing breaks for staff. Looking for delays in food production in the back. Checking inventory (condiments, food, paper products, etc.). As a manager if you get more than 5 minutes of time in the office, it is because the shift is running like a well oiled machine. And as a side note, when I was managing I usually was the person relieving staff for their meal breaks. And the last person taking a meal break. And that meal break as a manager ... you aren't even sitting in the seat long enough to get it warm. You wolf down a meal and you are right back at it. Back in those days ... you survived on soda or coffee. Usually soda because it takes less time to make.
@@superdave8248 He's team leader and would've been manager if he wasn't still in high school. It's his *job* to interact with the staff and notice when there are problems.
@@brigidtheirish Agreed. The OP would have been referred to as a Shift Coordinator back in my day. But a person in that role is crossed trained in all positions and expected to fill in the gaps when service speed is being impacted. A shift coordinator would be monitoring french fries one second, and then helping to bag orders up front the next. If it is busy ... there is absolutely no time to break. You don't have even 30 seconds to catch a breath much less help an employee who is stressed out with an encouraging word. Additionally as a Shift Coordinator if your manager isn't helping with their fair share, it is your job to rip them a new one. Granted in this story the OP did take some action, but the first time you do it in a PC approach. Second time, you push a little harder. Third time, you use language that would impress a sailor. And to be honest, you shouldn't have to have a second talk. A manager would never be in a position to leave the floor once on it because once the rush is over, there is a disaster area to clean up afterwards.
Bad salami is no joke. In my country there's a company that owns hardware stores and supermarkets: one time they had a salami issue so bad they switched locations so a supermarket could re-start fresh and the hardware store could drown the smell of bad salami with paint, thinner and other chemicals
As a french I was taugh an omelette is just a way to cook eggs. Most of the time we put stuff in it but if you ask for a regular omelette don't be surprised if you only have eggs because that's what an omelette is
Growing up in a southern farm household, an egg omelete was egg with cheese in the middle. If you wanted to spaz it up a little you added chopped bacon or/peppers. I don't think I ever ate an omelete in my life that had onions inside. My point is, I have no idea where this woman is from. Obviously it isn't from my neck of the woods. And if you order a "plain" anything, you getting it that way. Just like if you order a "plain" burger you get a cooked patty between two halves of a bun. Absolutely nothing else. Use the word "plain" in a restaurant very carefully.
Not only did that restaurant manager lose almost his entire staff, and constantly degrade them, but he did it in front of the customers, which any decent manager knows will kill the business as fast as poor food and lousy service will. While what Jen (last story) did was unprofessional (and a fireable offense), the way Karen acted was even more deplorable, and even more unprofessional. A manager has certain responsibilities, and needs to have her/his coworkers' backs. I've had managers like that. People don't quit jobs. They quit managers.
It always angers me to hear of these managers who just sit in the office playing solitaire or otherwise not working. It's like, what are they even there for? They're not contributing anything, but are still getting paid. They might as well go home and their pay divided among the staff actually doing the work.
I guess the manager failed to realize that two weeks notices are only a thing when the employees quit, not when they're fired... and even then, they're not mandatory, as nothing can stop an employee from quitting on the spot with no notice, for no reason.
@@JennyA, since companies started campaigning that you must. However, they do not have any power over the two weeks of work. It's more of a courtesy that the employee gives to their employer
@@Doublemonk0506 It depends of your contract. I know that in most upper management position you have to give the 2 weeks notice to let the ompany time to find replacement. But if it wasn't specified then you can leave on the spot and it of course doesn't apply when you're fired
Agreed! I've listened to a thousand of these overembelished long-winded, extremely wordy, fluffy stories, (lolol,) but this one is certainly the best and funniest I've heard. He has a big cartoon winner on his hands. Good luck, I'm sure he"ll cash in and move up to pickled ham hocks in the very near future.
4:56 that's manager just beside himself, if you terminate someone but force them to work two weeks after the fact, they don't need to do shit for you, so it's actually surprising that he didn't realize that employees aren't obligated to work for free after they got fire, forcing an employee is required to stay and train their replacement is worse then saying employees are required and obligated to give two weeks notice (spoilers: they're not)
Agreed the even funnier part was she left the annoying worker with the foul stenched food with no defense to me that's a win if the worker wants to be a jerk
@@foremanhaste5464 Yeah, only meat that's safe to buy from a convenience store is jerky, and that's only because it's preserved in so many different ways that food poisoning is nearly *impossible.*
Unfortunately for many, the access to actual grocery stores is limited. In larger city’s in America, many of the poorer neighborhoods have become “grocery deserts”. Shopping areas have consolidated and access to these stores is often a distance of several miles. With limited public transportation options, that leaves the “convenience” and $1 stores as often the only option
@@raymondparisza5094 "Limited public transportation options?" What, buses and trains aren't enough? Most grocery stores also deliver within the cities they operate in.
@@brigidtheirish Yes, limited transportation. In the city i live in, many bus lines run once an hour if it shows at all. Metro lines don't go near most of the city and some parts are actively campaigning to NOT extend the metro or any public transportaion into "their area". The city I used to stay had the Busses stop at 6 pm. If you worked second shift you had no way home. Public transportation in most American cities is a joke, especially the farther West you get And that delivery costs. Just more taxation of the already poor.
The salami story was just SO well written! 🤣 And kudos to that restaurant owner; by shutting down the restaurant, he avoided two major lawsuits that could have occurred due to his son being a moron.
14:36 I've work in tons of restaurant and one of the many thing a manager can't do is nothing, even managers need to be on their feed and working with the rest, being a manager means a few extra responsibilities like file taxes, documenting labor, payroll, and all the basic responsibilities of a standard employee (with extra pay)
That's the kind of restaurant manager I was. First one in to open in the morning, last one out after the shift. Hardest working person on the whole crew!
I used to work at a vet clinic and one of the doctors ended up getting me bit (while I was pregnant mind you) because he refused to muzzle a dog that the owner explicitly told him numerous times needed to be muzzled. Due to me being pregnant it was hard for me to hold the dog because it was flailing all over the place and it was a larger dog and so I tightened my grip and the doctor said "let go of him and I said "uhhh"And before I could say anything else he then said rather loud and rudely "let go of him now!"The owner was looking at me with the face like I'm sorry and so I let up and as soon as I let up the dog whipped around and bit me in the hand. At the time it wasn't bleeding so I didn't notice but when I got out of the room I noticed it was bleeding so I reported it like we're supposed to and the doctor got mad and told me that I made him look bad and then every time I would get into a room with him with a larger dog he would purposefully say in front of the client something along the lines of "go get another vet tech so you can watch because you clearly don't know how to do your job". Not only was it embarrassing but it really upset me because me getting bit was his fault not mine. And Even if I were in the wrong, which again I wasn't, it is not okay to berate a worker in front of clients or other workers.
@@brag0001 That probably would've resulted in immediate termination -- the response after that should've been a lawsuit for wrongful termination and creating a hostile work environment, then trying to get his license revoked. 😒 Edit: I forgot to add suing for pain and suffering due to the dog bite and humiliation in front of the client. 😖
I'm not sure I would blame the store managed *more* than Karen, since the store manager only had second hand information, but the store manager is still definitely at fault
@@zigedelic3909 getting a complaint from a trusted manager about one just out of training. A complaint likely saying "this women is lazy" really should've been taken seriously
I agree! There’s a limit to how much stuff we can take, we can’t be expected to handle a lot of distress like a boss. This is why a team is there, they help each other in need, if there’s no team then work isn’t going to work. One thing I’ve learned is that even if you don’t like each other you should be able to (hopefully) get the job done without hassle.
Did the manager really believe there was some sort of contract requiring them to continue working there to train their replacements? 😂 I think the father made the right call deciding that his son couldn’t handle the responsibilities of running a restaurant. He caused almost the entire staff to rage quit over a couple stray hairs!
Fun fact: even if there is such a contract, you should never expect anyone you just fired to continue working. If by contract you have to give them notice, any respectable firm will give them payed leave from the moment they are fired to the last minute of their contract. Unless there are very specific circumstances, it's never a good idea to have disgruntled employees with nothing to lose on the job. Even here in Germany, where this notice, under some circumstances, has to be given several months in advance, it's customary to no longer let people onto the workplace once they were let go. It's better to suck up their pay than the damage they could do knowing they have no future in this company. It's different when the worker is leaving on his on terms or when the company is struggling and people have a reasonable expectation to rehire once the struggle is overcome. But when firing someone, regardless whether on the spot or with notice, you no longer want them in their position.
Correction: Dried meat. Salami's preserved ham, but it's not dried, as it still has its' water content. It just has salt in there, too, and is intentionally fermented somewhat for preservation purposes in most cases.
DF's comments at the end of story 2 reminds me of my last day as a slot tech at Viejas Casino in San Diego. I, and 2 other techs were being laid off because of a change in management, who decided we were surplus to needs. We were sitting in the front office with our supervisor, waiting to be processed out when one of the other techs pulls out his cell phone and begins to dial his gf. He suddenly stops mid dial and remarks "Oh, sorry. I'm not supposed to have my phone out in public areas." To which I shot back "James, what are they going to do? Fire you?" Everyone is laughing, even the super who tells me "You asshole!" with the biggest grin on his face. At least I walked out with a decent severance.
@@TheEDFLegacy I honestly don't know. I do know the department head they hired to start this ball rolling was fired about a year later. Why, I never found out. Most all the other techs that went through that period (a few of them had been there from the beginning) have long since moved on.
A bad employee can make your business have a bad day. A bad boss can ruin your employees and turn your thriving business into a failing/bad business. 🤔🤷🏻♂️
I used to work retail, I REALLY liked it the first few months but then the store manager was changed and it all went bad. Every one of us quit and now that store is closed altogether. It was surprising to me to see how much one unfair person in charge can suck the soul out of people who used to be positive and hard-working.
I think the last story made my day. I wasn't expecting that ending but I am happy that it worked out for Jen and OP. Love your videos Peace and love to you and your family ❤💚❤💚❤💚
I'm listening to OP in Story 3, and I remember being that broke. Barely keeping my head above water just to keep my crappy, Coming To America crime scene apartment, and the lights and water on. Which meant I went hungry a LOT. Buying El Cheapo toilet paper, .25 ¢ ramen, and if I was SUPER lucky, bread and peanut butter. I also remember collapsing at work and waking up in hospital with severe malnutrition. Thankfully, I managed to survive those years.
The weaponized salami story: when OP said he was buying meat at a convenience store, I knew immediately where this was headed, at least as far as the meat goes. No way was it edible. But, I didn’t have a clue EXACTLY where the story was going, and enjoyed the twist a good storyteller provided. 🤣 OP is lucky that nobody hurled when he was forced to remove it from the bags. And, a cashier learned a valuable lesson that day.
I wonder what “convenience” stores you’ve been to. In the Midwest, you can get everything you need for a week of camping at the local gas station. The food is good and the groceries - while limited in choice - is top notch. The grocery stores close at 8pm the Walmart closes at 11pm, but I can get dinner and groceries from Kwiktrip when I get off shift at 2am.
@@Robynhoodlum Yeah. The prices are usually a bit higher than at an actual grocery, but if you don't mind living off trail mix, bologna, and Little Debbies, you're set.
@@brigidtheirish Try soup, sandwiches, and fresh fruit. Plus staples like eggs, milk, and bread for similar-cheaper prices than the grocery store. I can even get fresh pork chops and steaks.
As a French person, I was even surprised that OP verified so many times that the Karen actually wanted a plain omelette... Omelette is just plain omelette to me, I can't even think of that many fillings to go with it tbh 😂
Where I live (US), if you order an omelette in a chain breakfast restaurant, the wait staff will definitely ask you what you want in it, because “omelette” has come to mean “stuffed.” I’m fortunate enough to have lived near enough authentic French restaurants to learn the true meaning of omelette-and to have enjoyed some lovely, light and buttery omelettes (although not nearly enough)!
As an Indian by default an omelette will have onions, tomatoes, green chilies and coriander leaves. If you don't want anything you have to specify it. This is what I have known from my childhood. Maybe it is different in other parts of India.
A guy I worked with as a machinist met his wife while he was her manager at an Arby's. He was forced to fire her and asked her out at the same time. They've been married for over thirty years. I miss that dude.
Jen is a perfect example of how to tell a good manager from a bad one. I've struggled with mental health issues just about my whole life. In college one night I had a meltdown similar to Jen's (Medication change, not anything bad happening in life), but my manager took me aside and asked me what the heck was going on because such behavior was not like me. We talked and worked out what would help me as I struggled through this adjustment. We made the changes, I ended up moving positions in the kitchen after that, and I went on to keep working for the restaurant for another 5 years and became one of their best employees. That's not saying a whole lot, because at that place just about anyone who lasted more than 3 months went on to become equally as good as everyone else. The management was great, so the staff became great. They cared about the people who worked for them, and while they would complain about having to step in and help, it was always about the situation that caused the need, never the fact that they were needed. (IE, man it sucks Troy lost his aunt tonight kind of thing.) Good management leads to good employees, which leads to good service. In a restaurant of any quality, you want good management to be able to spot good employees and develop them into even better employees. Jen didn't need to be fired because her life imploded. She needed someone to support her, to tell her she had worth, then work with her to find out how to help Jen get through the shift. It should have meant a position change for at least the night, if not the next few weeks. Should she have gotten written up for the event? Debatable. I personally wouldn't have done so for a first offense, but wouldn't tolerate it becoming a repeatable action either.
Yeah. This story felt a bit like my first job but without the happy ending. The employee schedules were *handwritten* in *pencil* and posted in the greasiest part of the kitchen. I'd do my best to get my days and hours down exactly, though, and I'd *still* get calls saying that I'm late for my shift. I *swear* they changed the schedule after I looked at it. Ended up losing my job after missing a day I wasn't scheduled for because I was having my wisdom teeth removed.
As she assaulted a customer, she should have been fired. The customer was an ass, but Jen was the first to go physical by throwing the drink. I'll back up an employee defending themselves, but if you assaulted a person, you're getting fired and the police called.
I remember craving bagels and cream cheese. I mean CRAVING. But my car was dead for the moment so I walked the halfish mile straight up hill to 7-11, I buy a half dozen fairly fresh bagels and a block of cream cheese. The walk home was nice as it was all down hill. I get home, dig out a butter knife, slice my bagel and the cream cheese is moldy! I nearly cried. Years before that, before I could even drive, my parents went on vacation and I stayed home. I wandered down to a nearby deli bought some supplies and woah, they had a box of brown sugar and cinnamon Pop Tarts, I rush home put everything away and tear into the Pop Tarts, it tastes funny, flat, weird I look. . . There's dead bugs EVERYWHERE in my tart. I heave, I gag, I hit the back door running and fly out onto our deck/back porch and proceed to heave my guts up. Every time I think I'm done I can see the bugs in my minds eye and heave some more. I hear a noise, looking up my neighbors were having coffee on their deck with one or the other's inlaws, they start puking which makes me heave. It was a horror show of vomit.
@@karenanderson8830 you sue the STORE for placing her in a hostile work environment and the STORE for exposing her to sexual harassment. Not the customers.
Managers *manage*. They need to keep an eye on what's going on and fix problems when they occur. People who think they get to retreat to an office and watch TV, are not managers.
I was literally in the middle of typing "that's probably the first time in her life Jen was told she better than something sh!tty, that she's worth more" and yep, he said it's the first time someone stood up for her. O.m.g. I was typing this and heard they got married and are happy 🥺 bless OP's heart I'm so happy for them. Holy crap the feels from this wholesome story...I can't handle it 😭
Man, the story with the Karen manager was soooo satisfating to listen, specially the OP and Jen going out and getting married. Now children, we all learnt a valiable lesson here, a karen becoming a manager can't handle another karen, because she lost her karen power.
Sometimes the real hero is a guy/girl wearing a Mcdonald's uniform. Who tells you that you are important and you deserve better. Some people don't hear this until they are completely broken.
The last story became a love story right at the end there! Great! I’m glad Karen get what she deserved, a bad day and a pink slip! Karen trying to blame the whole thing on OP and Jen. HA! She must’ve been desperately grasping at straws right? She couldn’t have possibly thought that the employees that she screwed over, two of whom quit right after Jen and OP would support her story right? I can understand not being able to hire Jen back, she essentially assaulted the customer, but I can also understand that Jen was in a very bad position mentally and OP’s position of solidarity with his friend and coworker and figure girlfriend then wife. I probably would’ve acted the same way on either side.
Omelette story: The VERY FIRST thing the Opie should've done is called for the manager. Let him deal with The Karen. He has the option of making The Karen spell out exactly what she wants, whereas the Opie could get sacked for being snippy, especially if there's that "the customer is always right" vibe.
To be fair about that last story, there was no way Jen was going to be hired back. I get that she was stressed to high heaven, but throwing a milkshake at a customer usually gets said employee fired on the spot. However, she was better than that place anyway. And that Karen was not fit to be a manager. When I worked at Wendy's years ago, the managers would usually be in the back but come to the front lines when needed. They'd never stay in the back if things got hectic like that. And when they were in the back, they'd be filing paperwork and not being lazy. So yeah, Karen was basically begging to be fired. Especially since they way that store worked, the manager was accounted for when it came to actual work throughout the night. Also, it was awesome that OP ended up marrying Jen anyway.
I have to disagree. The situation was a product of poor management and hostile customers. Every person has a breaking point and the Team lead had set up the position chart knowing Jen wasn't fit to serve customers that night. The night manager made the decision to change everything without even asking the Team Lead their thoughts. She set the scene for the situation to happen and therefore the fault lands on her. Leaders should never blame those under them for their failings that lead to hostile situations
@@ithian42 We all know it was the night manager's fault. And that manager deserved to get fired in the end. However, it doesn't matter if the person is fit to work that night or not. Jen was offered by OP to have the night off, which she refused due to needing the money. Yeah it's neither Jen nor the OP's fault that she was put on register despite not being fit to serve customers. But rules are still rules. She broke said rules and rules stated that she had to be fired. However, I did say that she was better than that place anyway. Not to mention there was a happy ending.
@@MarioKaiba it wasn't just that she was put on register it was the fact that they were short staffed and it caused the whole uproar with the customers to begin with. The customer would have been a lot less likely to be rude if the wait times weren't abnormally long. The night manager created a perfect storm and Jen paid the price.
I agree. There was no way Jen was getting hired back. But at that point it was really best for her to cut her loses and move on. The situation would have only gotten worse with Karen at the helm. And I admire OP for not returning. He told the manager his requirement for coming back and when she refused to entertain it, he didn't back down.
Story 1: double checked the origins on Omlet: it means "a thin plate made of eggs" (cue the more you know music) Story 4: tbh, if I was OP, I would ask the store manager to talk with Legal about what is possible, given that Jen was placed in an abusive situation as a result of her actions. Neglecting the Day Manager's warnings, never checking up how things are run, and rubber stamping all of Karen's actions means that both the chaos that led to Jen being abused by the customers and the unfounded discrimination that Karen vermablized could both be seen as store mandated. Then I would suggest that a good compromise would be to bring Jen back while putting her on a 3 month suspension from customer contact positions, showing a bit of corporate compassion while also showing intolerance to outbursts towards the customers.
A 3 month suspension from contact with costumers is not a punishment, is a very sought off reward. Nobody wants to deal with entitled costumers, even cleaning the toilets would be better.
@@marcorizzoni9766 that's kinda the point... on paper, it looks like she is reprimanded. However, the reality is that the disciplinary action is a boon to her. A win-win
@@Maninawig Oh, now I get it. Still, there is no one that would be fooled into thinking that it was a punishment, which makes kinda pointless to pretend that it was a punishment.
@@marcorizzoni9766 there is, and that's the legal system. To avoid legal issues and claims of favoritism, the boss needs to show that such outbursts aren't tolerated. They need to put some report of punishment on file. With the solution I suggested, it would then be the task of an opposing party to explain to a judge/jurry with no service industry experience why it is a favour to remove a staff from the customers in a customer-driven industry. In most times, that just makes the opposing party look like whiney little bishes, which is why this is the preferred legal tactic to use in such empathetic cases.
@@marcorizzoni9766 to put it simply, it is a legal CYA for when Karen tries to later sue the company on a wrongful termination cause. Like I said, Karen's lawyer will have to prove why the registered reprimand is stupid without sounding entitled.
If Jen was a very good worker and that was the first incident with her, then she deserved an apology and to be rehired. I would also attempt to find out who the idiots hitting on her were to have them banned for harassment. Punishing a good employee for something that could have been prevented by good management isn't fair, nor will it attract more good employees when the ones who are left quit.
I disagree. What she did was terrible, and while it would not have happened if Karen was doing her job, her actions were inexcusable. It would have been much better to simply shut the window on the irritated lady. If Jen was not in the proper state of mind to work her shift, she should have taken the night off.
@@jymbo1969 Yeah. I don't know how anyone can justify giving her a second change. That was assault whether the woman was being irate or not. Like you say, she should have walked away from the customer & let Karen deal with it. That was her job after all. Plus the store manager wasn't great shakes letting Karen put her feet up.
You are both wrong, she could have managed a shift if she wasn't on drive thru, and she was being constantly harassed to the breaking point. I'm surprised it took her that long to snap. It's purely the manager's fault, and don't call her Karen. I know good people with that name who don't deserve the crap the name has gotten. And the two idiots who started the chain reaction deserve to get banned.
oh i got a worse one 1 night a manager had a GLASS BEER MUG thrown at her by a person that was mad he didn't get his order within 10 MINUTES and TRUST ME these REGULAR pizza's take 15 minutes MINIMUM and the waitress told him that 15 minimum 17.5 for well done and he was LIVID let's just say he got a FREE RIDE and a weekend stay IN A CELL at the end
Aww!! LOVED the ending of the last story. The OP was an understanding and compassionate person and Jenn was clearly in over her head that night (which is why OP had tried to place her in a safer spot, until ignorant and lazy Karen changed it). Kindness can go a long way, and I think OP, with a nice family, got the better end of the deal.
I got suspended for 3 days at my last job for having my haircut too short. Not my normal #2 crewcut, but a complete buzz. I used those days as a vacation and I contacted the corporate office about it. When my suspension was over, I got a check for 3 paid days.
This is why you should never give a position of management to a friend or a family member. They'll think that the position was expected because of their relationship, and will try to grab more power and eventually undermine your position. If you gave a position of management to a qualified stranger, they'll be receptive to the position because they believe that the position is a result of their efforts and skills.
Also I guarantee her management experience is not in that line of work so really she has no experience to speak of. She should have started at the bottom in this business and worked up.
The second story is so gratifying! Thanks you so much for reading it for us. Amazing outcome! I can't stand power hungry people who abuse their power by abusing others...
Bad managers fire staff. Good managers make their staff good. I spent most of my working life in management. It horrified me how many terrible managers are out there.
Our Jan was Amy. Amy wasn't the sharpest tool but we loved her. She was like a little sister to everyone. One of the new managers called her the R word and most of us quit on the spot. A lot of us (including Amy) got a new job with the King.
The first Karen sounds like the sort of lady who comes back to the counter at starbucks and says "NO! a Cappuccino is 5 shots of espresso with just enough milk to stain the top! This ... THING... is half foam!"
3rd story: CAN WE PLEASE make a GoFundMe for college students like this poor guy?! I'm a broke, disabled woman, but I would gladly donate a couple bucks if it means someone worse off than me (even if just poor temporarily - due to college, "surprise" kids, unanticipated injury, COVID job loss, whatever!) like this! ALSO: WHY do colleges not help their students apply for SNAP benefits or have their own food assistance for the kids paying a bazillion dollars a year for tuition?!
Way to go for the OP and Jen at the end. I love the happy endings. I was really pulling for them both, and its awesome to hear that they are at better jobs and that they are married and happily I might add, with 4 wonderful kids. Way to go Jen and OP!
4th story reminded me of a coworker from a few years ago, apparently she was a manager at her old workplace, I asked what the name of her old workplace was( which I no longer remember), and when I checked it out the place had all the reviews were 1 star
Man that last story was great especially when Jen through that milkshake in that lady's face like a little uncalled for but the lady sounded like she deserved it
After she spoke to the manager about the omelet, he should have whispered (just loud enough for her to hear), “how embarrassing…” with a look of trying to hold in laughter. 😂
All I have to say about story no. 3 is THAT'S NASTY! Just imagine your in a room or vehicle with a 70 to 90 something grand mother when she says that and it's so hilarious that you begin laughing so hard that your stomach, chest and cheeks start to hurt from laughing.
I came back early from sick leave after an operation to find a new guy sitting in my chair. I got told that morning that I was being let go and told to just "finish out the day". I stayed but didn't do an ounce of work and just spent the day talking to my contacts around the hospital to try and find more bank work. (Basically an internal agency) When asked for a handover at 4pm, I said "I only get paid until 4pm. I'm sure you'll figure it out. After all, the guy you hired to replace me while I was off sick is apparently the best thing to happen to this department" Oddly enough the guy flaked out and stopped coming in the following Tuesday. Turns out he'd previously done exactly the same thing the previous year. 😂
If I were that store manager, I would be hell bent to make sure she never gets a job in management again. And I would have went out my way to give Jen her job back. Then I would have done my best to identify that rude customer and have them trespassed (what the police call it when you get banned from a store)
I remember when I first had a quesadilla in Mexico.. was completely caught off guard when the only thing on it was cheese o-o but I didn't throw a fit over it.. and it didn't stop me from making same mistake a second time at another place lol. Then I clued in that that's probably how it'd be in most places.. (i know it's not quite the same as the omelette story, but close enough). Props to the restaurant owner who has a good head on his shoulders, not entertaining his son.
I once worked in a restaurant from midnight to 8:00. Yes, it can get pretty strange. You could see a couple in gala attire entering just after some homeless dude who pay a $5.35 meal with loose change, or that lady having a heated conversation with herself, and actually disagreeing. Some times, it was actually great to have those homeless guys paying in loose change : It replenished the dwindling change reserve, because all other customers did not have any small change. #3 WOW ! Just WOW ! That salami must have been several months, or even over a year, old, and stored at room temperature all that time.
The shake thing wouldn't have happened if Karen would have done her job instead of letting a girl who had already had a shit day but decided to work through it only to catch shit because the manager was not working.
Wow that last story made me so happy! :) Congrats to Jen and OP. They got a happy ending in that story. A very heartwarming way for a relationship to start.
Said it before, say it again, nothing will crash a business faster than bad management.
Remember you don’t quit bad jobs you quit bad management
@@jamesonweimann4720 I have. I quit a job when they hired a new VP of operations. I had saved the company over $1,000,000 in four years by setting up and running an in house repair center for our equipment. He rudely told me that I was lying, that it was impossible to do what I had done, because that was what the trade journals said. I gave two weeks notice, but he said, "You can leave right now." I looked him in the eyes and said, "I gave my word that I would give two weeks notice. My word is good, unlike yours." He said, "Any of these companies will be thrilled to have our work!. I just let him use the shop phone as company after company told him to go to hell, or to buy a brand they serviced. I spent my last week installing a lot of new equipment, and telling managers of locations all over the country that I didn't want to work for them, because this asshole would still be between me and the owner.
Except bad product.
@@annalieff-saxby568 and sometimes bad product is the result of bad management
Reminds me of a head chef in a buffet restaurant decided to quit after the manager ordered him to go out and clean up a mess near the food court.
The chef told the manager that he’s needed here to keep an eye on an entire line of steaks being cooked but the manager ignored his logic.
"I take the bag with me, leaving no line of defense between the cashier and the Salami"
God that's so funny 🤣
She kinda asked for it. Vicious Compliance, yes?
Kudos on the owner in the 2nd story for realizing what d-bag his son was. Very rare when an owner realizes that he has an idiot for an offspring.
The father was wise to realize that the business wouldn't survive to the next generation if he had grandkids. Avoid plenty of struggle of relationships and debt.
@@vaporean_boylove.0w083
And he saved people from suffering his son's behavior any longer.
The OP who wrote the Salami story needs to be doing stand-up. He's hilarious!
On that first story, there's one thing that most people have common sense with, don't mess with people that cook and carry your food PERIOD.
If it is my mistake, then I agree. However, I did get mad at a waitress once as I asked what was on an omlet (ironically) and she said chives. I asked specifically if they were chives as I am allergic to green onions and she confirmed that they were chives.
When it turned out that she was wrong, she claimed that chives (a herbal grass) and green onions (a vegetable) were the same thing. So I got aggrivated and told her to ask the chef if that is store policy, as I am still allergic to onions.
She came out with a pale face and a new plate. Also, I am sad to say I think I made her quit knowing how dangerous her mistake could have been.
@@Maninawig That seems perfectly reasonable to me. Being polite to your servers is one thing, but if they fuck up in a way that could get your seriously hurt, I think its fine to get a bit testy.
Honestly I have to agree. If a server makes a mistake that could have seriously hurt or even killed you, then you have a right to be a bit angry.
It depends on the severity of the allergy. In primary school one of my best friends was both athsmatic and had a truly life threatening allergy to peanuts. Possibly more types of nut but upon learning about it I cut all nuts out of my life and so did my parents. Indeed the general rule was that no nuts could be brought into the school except perhaps the cooks but even then the nuts would be locked up in a cupboard. All the teachers knew about my friend’s condition with the asthma and peanut allergy including what to do in the case of an anaphylactic shock. So did I. Now I was a kid under ten years old but I’d learnt what to do mostly out of curiosity because I assumed that the teachers would step in.
Of course, one day it happened despite the school’s best efforts. To this day I don’t know how she got into contact with them. My best guess is that one of the other kids smuggled a pack into the playground and perhaps had exhaled “peanut breath” at us as I caught the faint whiff of it before all hell broke loose.
My friend goes down, struggling to breathe as parts of her skin went blotchy red and her face and neck began to swell. I open her bag and pushes the stronger inhaler into her hand and started screaming for the teacher on duty patrolling the playground. The inhaler isn’t working. Either not enough or she can’t inhale it. I then grabbed the bright yellow case and hold it in front of her and she gives me a faint nod. So I break the seal, remove the lid and expose the needle tip. Then I do as I was once instructed and literally slam the needle into her outer thigh.
Near instant response and she’s finally able to breathe a bit and use the inhaler. While I was watching her closely to be ready with the syringe again as it contained three doses, finally the teacher on patrol arrives as one of the other kids went and got her.
Now this was quite a few years before cell phones and the internet became a thing so the teacher sent a couple of the more reliable kids to go to the staff room and tell them to call an ambulance for a severe nut allergy reaction.
Meanwhile I’m sitting next to my friend with the epipen poised to go again if I needed to. And I did as the first dose wore off. We quickly ended up surrounded by staff as the rest of the kids were taken to the classrooms. I refused to budge. This was my friend, I had the epipen and I wasn’t afraid to use it. Though I don’t think anyone even tried to move me.
It felt like hours until the paramedics arrived and I relinquished the epipen to one of them and backed up to give them room. I explained the situation, what I’d done, which inhaler she’d used how many times. And that was pretty much that. She was carted off to hospital and I went back to class. I didn’t think much more about it until she returned to school a couple of days later and I was called to the front at the next school assembly by the head teacher. I was mildly surprised when I was called a hero and had saved her life. I didn’t see it that way. I’d been taught what to do and had done it. But I didn’t turn down the huge chocolate bar.
So yeah, given the mistake that waitress had made then you’re entitled to be more than a bit cranky. Depending on the severity of the allergy that could have seriously hurt you or risk your life.
I simply love the ending of the final story. Jen deserved someone like OP. I'm so happy they got married and had children together.
Me too!
Sweet! A very nice surprise ending, love it. 😊
@@marinam.2293 right? Agreed
😀👏🎊💯👍
Makes me want to impregnante my wife again........... Too far?
Story 4: what a nice modern Fairy Tale: Karen is an Evil Step-Manager who treats Jen badly, then OP shows up like a Knight in shining Armor and helps Jen when no one else will, then after the Evil Step-Manager Karen is finally called out for her BS Karen just doesn't stop being a Karen, but then OP and Jen run away together leaving Karen to rot
I was thinking the same thing. This was a modern day Cinderella story and the OP was Prince Charming. But, I really have to ponder how the OP managed the time to have these interactions with the people involved. If you are that backed up with orders, you don't have time to breath. Even taking the 30 seconds to tell somebody to sit back, breath, and try to get their stress levels down is 30 seconds you don't have.
And having run a restaurant back in the 90s, a manager's labor is part of the service labor. You just have more flexibility and not expected to stay tied down in one work location for the entire shift. So you are on the floor constantly evaluating. Front and drive thru speed of service. Conditions of the dining area. Managing breaks for staff. Looking for delays in food production in the back. Checking inventory (condiments, food, paper products, etc.). As a manager if you get more than 5 minutes of time in the office, it is because the shift is running like a well oiled machine. And as a side note, when I was managing I usually was the person relieving staff for their meal breaks. And the last person taking a meal break. And that meal break as a manager ... you aren't even sitting in the seat long enough to get it warm. You wolf down a meal and you are right back at it. Back in those days ... you survived on soda or coffee. Usually soda because it takes less time to make.
@@superdave8248 He's team leader and would've been manager if he wasn't still in high school. It's his *job* to interact with the staff and notice when there are problems.
@@brigidtheirish Agreed. The OP would have been referred to as a Shift Coordinator back in my day. But a person in that role is crossed trained in all positions and expected to fill in the gaps when service speed is being impacted. A shift coordinator would be monitoring french fries one second, and then helping to bag orders up front the next. If it is busy ... there is absolutely no time to break. You don't have even 30 seconds to catch a breath much less help an employee who is stressed out with an encouraging word. Additionally as a Shift Coordinator if your manager isn't helping with their fair share, it is your job to rip them a new one. Granted in this story the OP did take some action, but the first time you do it in a PC approach. Second time, you push a little harder. Third time, you use language that would impress a sailor. And to be honest, you shouldn't have to have a second talk. A manager would never be in a position to leave the floor once on it because once the rush is over, there is a disaster area to clean up afterwards.
@@superdave8248 Unfortunately, OP was a 'kid' and unlikely to be taken seriously by the new manager. *Especially* a Karen.
Bad salami is no joke. In my country there's a company that owns hardware stores and supermarkets: one time they had a salami issue so bad they switched locations so a supermarket could re-start fresh and the hardware store could drown the smell of bad salami with paint, thinner and other chemicals
Omg that Karen sure is entitled.
In Brazil an omelete is just egg. That’s the normal thing.
A gourmet omelete has things inside.
i was taught to cook omelettes with just a lil water or milk and thats it, lol
As a french I was taugh an omelette is just a way to cook eggs. Most of the time we put stuff in it but if you ask for a regular omelette don't be surprised if you only have eggs because that's what an omelette is
My son is autistic and when I order an omelette I expect just egg.
Me, I love a good bacon, egg and cheese omelette🙂
Growing up in a southern farm household, an egg omelete was egg with cheese in the middle. If you wanted to spaz it up a little you added chopped bacon or/peppers. I don't think I ever ate an omelete in my life that had onions inside.
My point is, I have no idea where this woman is from. Obviously it isn't from my neck of the woods. And if you order a "plain" anything, you getting it that way. Just like if you order a "plain" burger you get a cooked patty between two halves of a bun. Absolutely nothing else. Use the word "plain" in a restaurant very carefully.
Yeah for me omelettes were just egg with cheese in the middle with option of others, I liked to add pepperoni
Not only did that restaurant manager lose almost his entire staff, and constantly degrade them, but he did it in front of the customers, which any decent manager knows will kill the business as fast as poor food and lousy service will.
While what Jen (last story) did was unprofessional (and a fireable offense), the way Karen acted was even more deplorable, and even more unprofessional. A manager has certain responsibilities, and needs to have her/his coworkers' backs.
I've had managers like that.
People don't quit jobs. They quit managers.
Also an arrestable offense if the jerk customer pushed it.
I've had some terrible managers in the past. That toxic b**** would fit right in with them (20 managers in 3 years when I stopped counting)
@@bradwolf07: That doesn't say much for your company's hiring/vetting process.
@@jacklow9611 agreed. And thankfully I am no longer at that store.
@@bradwolf07 Good for you.
Karen was just in the management position for the paycheck. I love the happy ending for Jen and OP.
It always angers me to hear of these managers who just sit in the office playing solitaire or otherwise not working. It's like, what are they even there for? They're not contributing anything, but are still getting paid. They might as well go home and their pay divided among the staff actually doing the work.
I guess the manager failed to realize that two weeks notices are only a thing when the employees quit, not when they're fired... and even then, they're not mandatory, as nothing can stop an employee from quitting on the spot with no notice, for no reason.
Especially if the place where they work at follows at-will laws.
Since when do you need to give a 2 week notice when everything is at will?
@@JennyA, since companies started campaigning that you must. However, they do not have any power over the two weeks of work. It's more of a courtesy that the employee gives to their employer
i hope that store gets bankrupt they are a bunch of scumbags or even better set the store ablaze
@@Doublemonk0506 It depends of your contract. I know that in most upper management position you have to give the 2 weeks notice to let the ompany time to find replacement. But if it wasn't specified then you can leave on the spot and it of course doesn't apply when you're fired
Love the salami story. That was hilarious. Don't know what the guy does for a living but he can tell a story.
Agreed! I've listened to a thousand of these overembelished long-winded, extremely wordy, fluffy stories, (lolol,) but this one is certainly the best and funniest I've heard. He has a big cartoon winner on his hands. Good luck, I'm sure he"ll cash in and move up to pickled ham hocks in the very near future.
The person should do commissions from making stories, there are people who would pay for a good simple story.
That salami was evil.
Yup I’ve got to admit I really enjoyed hearing the salami story. He might want to consider seeing if he could build a career with it.
Brilliantly told story....made an horrific experience really funny, lmho!
I love that op and Jen got married and ha e 4 kids together, definitely the best story out of all of them
4:56 that's manager just beside himself, if you terminate someone but force them to work two weeks after the fact, they don't need to do shit for you, so it's actually surprising that he didn't realize that employees aren't obligated to work for free after they got fire, forcing an employee is required to stay and train their replacement is worse then saying employees are required and obligated to give two weeks notice (spoilers: they're not)
The manager was on a power trip. I've had managers/co-workers like that, and they keep sucking the life out of you.
Story 3. I probably woke half my neighborhood from laughing so hard, the way it was worded was just too damn funny
Agreed the even funnier part was she left the annoying worker with the foul stenched food with no defense to me that's a win if the worker wants to be a jerk
Story 3: Generally, buying food at an actual grocery store is cheaper, healthier, and less likely to result in salami monsters.
Yeah, buying meat or heaven forbid fish/sushi from a convenience store is tantamount to an attempt to un-alive one self or others.
@@foremanhaste5464 Yeah, only meat that's safe to buy from a convenience store is jerky, and that's only because it's preserved in so many different ways that food poisoning is nearly *impossible.*
Unfortunately for many, the access to actual grocery stores is limited.
In larger city’s in America, many of the poorer neighborhoods have become “grocery deserts”. Shopping areas have consolidated and access to these stores is often a distance of several miles.
With limited public transportation options, that leaves the “convenience” and $1 stores as often the only option
@@raymondparisza5094 "Limited public transportation options?" What, buses and trains aren't enough? Most grocery stores also deliver within the cities they operate in.
@@brigidtheirish Yes, limited transportation. In the city i live in, many bus lines run once an hour if it shows at all. Metro lines don't go near most of the city and some parts are actively campaigning to NOT extend the metro or any public transportaion into "their area". The city I used to stay had the Busses stop at 6 pm. If you worked second shift you had no way home. Public transportation in most American cities is a joke, especially the farther West you get
And that delivery costs. Just more taxation of the already poor.
The salami story was just SO well written! 🤣
And kudos to that restaurant owner; by shutting down the restaurant, he avoided two major lawsuits that could have occurred due to his son being a moron.
14:36 I've work in tons of restaurant and one of the many thing a manager can't do is nothing, even managers need to be on their feed and working with the rest, being a manager means a few extra responsibilities like file taxes, documenting labor, payroll, and all the basic responsibilities of a standard employee (with extra pay)
That's the kind of restaurant manager I was. First one in to open in the morning, last one out after the shift. Hardest working person on the whole crew!
I hate how he tried to get them to stay for 2 weeks and train the replacement. Like seriously? That’s just ridiculous 🤦🏼♀️
Isn't that typical? Doesn't "two weeks notice" go both ways?
I used to work at a vet clinic and one of the doctors ended up getting me bit (while I was pregnant mind you) because he refused to muzzle a dog that the owner explicitly told him numerous times needed to be muzzled. Due to me being pregnant it was hard for me to hold the dog because it was flailing all over the place and it was a larger dog and so I tightened my grip and the doctor said "let go of him and I said "uhhh"And before I could say anything else he then said rather loud and rudely "let go of him now!"The owner was looking at me with the face like I'm sorry and so I let up and as soon as I let up the dog whipped around and bit me in the hand. At the time it wasn't bleeding so I didn't notice but when I got out of the room I noticed it was bleeding so I reported it like we're supposed to and the doctor got mad and told me that I made him look bad and then every time I would get into a room with him with a larger dog he would purposefully say in front of the client something along the lines of "go get another vet tech so you can watch because you clearly don't know how to do your job". Not only was it embarrassing but it really upset me because me getting bit was his fault not mine. And Even if I were in the wrong, which again I wasn't, it is not okay to berate a worker in front of clients or other workers.
fuck him. I would have sued him and tried to get his license taken away.
@@Fred100159 me too
If you wanted to get rid of the job anyways the best reply would have been: "that's because I made the error to take advice from you". 😜
@@brag0001 That probably would've resulted in immediate termination -- the response after that should've been a lawsuit for wrongful termination and creating a hostile work environment, then trying to get his license revoked. 😒
Edit: I forgot to add suing for pain and suffering due to the dog bite and humiliation in front of the client. 😖
@@brag0001 lol, so true!
First time anyone stood up for Jen. I think she has repaid you that in spades and still calls herself the winner. Beautiful modern day love story!!
I blame the store manager more than Karen for the whole situation. She's at fault for missing Karen's red flags.
I'm not sure I would blame the store managed *more* than Karen, since the store manager only had second hand information, but the store manager is still definitely at fault
@@zigedelic3909 getting a complaint from a trusted manager about one just out of training. A complaint likely saying "this women is lazy" really should've been taken seriously
Well, Karen did have 6 years of managerial experience . . . at 96 different locations.
I agree! There’s a limit to how much stuff we can take, we can’t be expected to handle a lot of distress like a boss. This is why a team is there, they help each other in need, if there’s no team then work isn’t going to work. One thing I’ve learned is that even if you don’t like each other you should be able to (hopefully) get the job done without hassle.
Did the manager really believe there was some sort of contract requiring them to continue working there to train their replacements? 😂
I think the father made the right call deciding that his son couldn’t handle the responsibilities of running a restaurant. He caused almost the entire staff to rage quit over a couple stray hairs!
Fun fact: even if there is such a contract, you should never expect anyone you just fired to continue working. If by contract you have to give them notice, any respectable firm will give them payed leave from the moment they are fired to the last minute of their contract. Unless there are very specific circumstances, it's never a good idea to have disgruntled employees with nothing to lose on the job.
Even here in Germany, where this notice, under some circumstances, has to be given several months in advance, it's customary to no longer let people onto the workplace once they were let go. It's better to suck up their pay than the damage they could do knowing they have no future in this company.
It's different when the worker is leaving on his on terms or when the company is struggling and people have a reasonable expectation to rehire once the struggle is overcome. But when firing someone, regardless whether on the spot or with notice, you no longer want them in their position.
Story 3
This is why you go for jerky and other preserved meat from a store like that if you want meat
Technically, salami *is* preserved meat. Obviously not preserved *enough.*
Correction: Dried meat. Salami's preserved ham, but it's not dried, as it still has its' water content. It just has salt in there, too, and is intentionally fermented somewhat for preservation purposes in most cases.
Salami story: Dude needs to become a writer! This is one of the funniest stories to come out!
DF's comments at the end of story 2 reminds me of my last day as a slot tech at Viejas Casino in San Diego. I, and 2 other techs were being laid off because of a change in management, who decided we were surplus to needs. We were sitting in the front office with our supervisor, waiting to be processed out when one of the other techs pulls out his cell phone and begins to dial his gf. He suddenly stops mid dial and remarks "Oh, sorry. I'm not supposed to have my phone out in public areas." To which I shot back "James, what are they going to do? Fire you?" Everyone is laughing, even the super who tells me "You asshole!" with the biggest grin on his face. At least I walked out with a decent severance.
😂 That's amazing. I wonder how quickly they ended up regretting the decision of letting you go.
@@TheEDFLegacy I honestly don't know. I do know the department head they hired to start this ball rolling was fired about a year later. Why, I never found out. Most all the other techs that went through that period (a few of them had been there from the beginning) have long since moved on.
A bad employee can make your business have a bad day. A bad boss can ruin your employees and turn your thriving business into a failing/bad business. 🤔🤷🏻♂️
I used to work retail, I REALLY liked it the first few months but then the store manager was changed and it all went bad. Every one of us quit and now that store is closed altogether. It was surprising to me to see how much one unfair person in charge can suck the soul out of people who used to be positive and hard-working.
I think the last story made my day. I wasn't expecting that ending but I am happy that it worked out for Jen and OP. Love your videos Peace and love to you and your family ❤💚❤💚❤💚
I'm listening to OP in Story 3, and I remember being that broke. Barely keeping my head above water just to keep my crappy, Coming To America crime scene apartment, and the lights and water on. Which meant I went hungry a LOT. Buying El Cheapo toilet paper, .25 ¢ ramen, and if I was SUPER lucky, bread and peanut butter.
I also remember collapsing at work and waking up in hospital with severe malnutrition.
Thankfully, I managed to survive those years.
The weaponized salami story: when OP said he was buying meat at a convenience store, I knew immediately where this was headed, at least as far as the meat goes. No way was it edible.
But, I didn’t have a clue EXACTLY where the story was going, and enjoyed the twist a good storyteller provided. 🤣
OP is lucky that nobody hurled when he was forced to remove it from the bags. And, a cashier learned a valuable lesson that day.
I've never had a good sushi or sandwich either.
I wonder what “convenience” stores you’ve been to. In the Midwest, you can get everything you need for a week of camping at the local gas station. The food is good and the groceries - while limited in choice - is top notch. The grocery stores close at 8pm the Walmart closes at 11pm, but I can get dinner and groceries from Kwiktrip when I get off shift at 2am.
@@Robynhoodlum I'm Australian, but I stand by my statement regardless lol
@@Robynhoodlum Yeah. The prices are usually a bit higher than at an actual grocery, but if you don't mind living off trail mix, bologna, and Little Debbies, you're set.
@@brigidtheirish Try soup, sandwiches, and fresh fruit. Plus staples like eggs, milk, and bread for similar-cheaper prices than the grocery store. I can even get fresh pork chops and steaks.
As a French person, I was even surprised that OP verified so many times that the Karen actually wanted a plain omelette... Omelette is just plain omelette to me, I can't even think of that many fillings to go with it tbh 😂
and thats why you have to say in a smoth voice : omelett du fromage to get the nice chease one :D
@@Barlmoro Definitley don't use the shrieking older sister voice. That will just land you with a case of the boy band virus.
Where I live (US), if you order an omelette in a chain breakfast restaurant, the wait staff will definitely ask you what you want in it, because “omelette” has come to mean “stuffed.” I’m fortunate enough to have lived near enough authentic French restaurants to learn the true meaning of omelette-and to have enjoyed some lovely, light and buttery omelettes (although not nearly enough)!
@@Barlmoro Well in her case "omlette du fromage, jambon et oignions". Something like that. 😁
As an Indian by default an omelette will have onions, tomatoes, green chilies and coriander leaves. If you don't want anything you have to specify it. This is what I have known from my childhood. Maybe it is different in other parts of India.
A guy I worked with as a machinist met his wife while he was her manager at an Arby's. He was forced to fire her and asked her out at the same time. They've been married for over thirty years. I miss that dude.
Jen is a perfect example of how to tell a good manager from a bad one. I've struggled with mental health issues just about my whole life. In college one night I had a meltdown similar to Jen's (Medication change, not anything bad happening in life), but my manager took me aside and asked me what the heck was going on because such behavior was not like me. We talked and worked out what would help me as I struggled through this adjustment. We made the changes, I ended up moving positions in the kitchen after that, and I went on to keep working for the restaurant for another 5 years and became one of their best employees. That's not saying a whole lot, because at that place just about anyone who lasted more than 3 months went on to become equally as good as everyone else.
The management was great, so the staff became great. They cared about the people who worked for them, and while they would complain about having to step in and help, it was always about the situation that caused the need, never the fact that they were needed. (IE, man it sucks Troy lost his aunt tonight kind of thing.) Good management leads to good employees, which leads to good service. In a restaurant of any quality, you want good management to be able to spot good employees and develop them into even better employees.
Jen didn't need to be fired because her life imploded. She needed someone to support her, to tell her she had worth, then work with her to find out how to help Jen get through the shift. It should have meant a position change for at least the night, if not the next few weeks. Should she have gotten written up for the event? Debatable. I personally wouldn't have done so for a first offense, but wouldn't tolerate it becoming a repeatable action either.
Yeah. This story felt a bit like my first job but without the happy ending. The employee schedules were *handwritten* in *pencil* and posted in the greasiest part of the kitchen. I'd do my best to get my days and hours down exactly, though, and I'd *still* get calls saying that I'm late for my shift. I *swear* they changed the schedule after I looked at it. Ended up losing my job after missing a day I wasn't scheduled for because I was having my wisdom teeth removed.
As she assaulted a customer, she should have been fired. The customer was an ass, but Jen was the first to go physical by throwing the drink. I'll back up an employee defending themselves, but if you assaulted a person, you're getting fired and the police called.
@@oldmanjim2376 customer should have also been banned for verbal abuse of staff. That crap is tolerated way too much by businesses.
@@drpinky504 agreed,
@@drpinky504 We have fired customers who are terrible to our staff.
I remember craving bagels and cream cheese. I mean CRAVING. But my car was dead for the moment so I walked the halfish mile straight up hill to 7-11, I buy a half dozen fairly fresh bagels and a block of cream cheese. The walk home was nice as it was all down hill. I get home, dig out a butter knife, slice my bagel and the cream cheese is moldy! I nearly cried.
Years before that, before I could even drive, my parents went on vacation and I stayed home. I wandered down to a nearby deli bought some supplies and woah, they had a box of brown sugar and cinnamon Pop Tarts, I rush home put everything away and tear into the Pop Tarts, it tastes funny, flat, weird I look. . . There's dead bugs EVERYWHERE in my tart. I heave, I gag, I hit the back door running and fly out onto our deck/back porch and proceed to heave my guts up. Every time I think I'm done I can see the bugs in my minds eye and heave some more. I hear a noise, looking up my neighbors were having coffee on their deck with one or the other's inlaws, they start puking which makes me heave. It was a horror show of vomit.
If I was jen I sue the store for a hostile work environment and sexual harassment by customers.
Sue
Sue the customers? Really? Let's see how that works out for you.
@@karenanderson8830 you sue the STORE for placing her in a hostile work environment and the STORE for exposing her to sexual harassment. Not the customers.
@@karenanderson8830 Sue the store.
@@Neverendingstory78 LOL. GOOD ONE!
Managers *manage*. They need to keep an eye on what's going on and fix problems when they occur. People who think they get to retreat to an office and watch TV, are not managers.
Second Story: Classic example of "We don't quit bad jobs, we quit bad Managers".
Same with the Fourth Story.
I was literally in the middle of typing "that's probably the first time in her life Jen was told she better than something sh!tty, that she's worth more" and yep, he said it's the first time someone stood up for her.
O.m.g. I was typing this and heard they got married and are happy 🥺 bless OP's heart I'm so happy for them. Holy crap the feels from this wholesome story...I can't handle it 😭
Man, the story with the Karen manager was soooo satisfating to listen, specially the OP and Jen going out and getting married.
Now children, we all learnt a valiable lesson here, a karen becoming a manager can't handle another karen, because she lost her karen power.
Sometimes the real hero is a guy/girl wearing a Mcdonald's uniform. Who tells you that you are important and you deserve better. Some people don't hear this until they are completely broken.
The last story became a love story right at the end there! Great! I’m glad Karen get what she deserved, a bad day and a pink slip!
Karen trying to blame the whole thing on OP and Jen. HA! She must’ve been desperately grasping at straws right? She couldn’t have possibly thought that the employees that she screwed over, two of whom quit right after Jen and OP would support her story right?
I can understand not being able to hire Jen back, she essentially assaulted the customer, but I can also understand that Jen was in a very bad position mentally and OP’s position of solidarity with his friend and coworker and figure girlfriend then wife. I probably would’ve acted the same way on either side.
Omelette story: The VERY FIRST thing the Opie should've done is called for the manager. Let him deal with The Karen. He has the option of making The Karen spell out exactly what she wants, whereas the Opie could get sacked for being snippy, especially if there's that "the customer is always right" vibe.
Most managers hate you botheribg them about dumb shit like that.
Ahhh...after working 10 days in a row, I come home to this. A perfect way to start off my weekend!
I guess a plain omelette didn't meet Karen's EGG-pectations!
That pun was eggceedingly painful...
@@SonsOfLorgar I hope you don't take eggeption!
I think I know that karen.
what an eggy joke
That’s a funny yolk
Fluff can you please give Steveo an extra blanket because it’s cold outside. I’m even grabbing an extra blanket for myself
Dont forget the coco♥😂
To be fair about that last story, there was no way Jen was going to be hired back. I get that she was stressed to high heaven, but throwing a milkshake at a customer usually gets said employee fired on the spot. However, she was better than that place anyway. And that Karen was not fit to be a manager. When I worked at Wendy's years ago, the managers would usually be in the back but come to the front lines when needed. They'd never stay in the back if things got hectic like that. And when they were in the back, they'd be filing paperwork and not being lazy. So yeah, Karen was basically begging to be fired. Especially since they way that store worked, the manager was accounted for when it came to actual work throughout the night. Also, it was awesome that OP ended up marrying Jen anyway.
I have to disagree. The situation was a product of poor management and hostile customers. Every person has a breaking point and the Team lead had set up the position chart knowing Jen wasn't fit to serve customers that night. The night manager made the decision to change everything without even asking the Team Lead their thoughts. She set the scene for the situation to happen and therefore the fault lands on her. Leaders should never blame those under them for their failings that lead to hostile situations
@@ithian42 We all know it was the night manager's fault. And that manager deserved to get fired in the end. However, it doesn't matter if the person is fit to work that night or not. Jen was offered by OP to have the night off, which she refused due to needing the money. Yeah it's neither Jen nor the OP's fault that she was put on register despite not being fit to serve customers. But rules are still rules. She broke said rules and rules stated that she had to be fired. However, I did say that she was better than that place anyway. Not to mention there was a happy ending.
@@MarioKaiba it wasn't just that she was put on register it was the fact that they were short staffed and it caused the whole uproar with the customers to begin with. The customer would have been a lot less likely to be rude if the wait times weren't abnormally long. The night manager created a perfect storm and Jen paid the price.
That's why many workplaces have 3 strikes. If you do something bad once, especially as a 16/17 yr old, you could can get better.
I agree. There was no way Jen was getting hired back. But at that point it was really best for her to cut her loses and move on. The situation would have only gotten worse with Karen at the helm. And I admire OP for not returning. He told the manager his requirement for coming back and when she refused to entertain it, he didn't back down.
Story 1: double checked the origins on Omlet: it means "a thin plate made of eggs" (cue the more you know music)
Story 4: tbh, if I was OP, I would ask the store manager to talk with Legal about what is possible, given that Jen was placed in an abusive situation as a result of her actions. Neglecting the Day Manager's warnings, never checking up how things are run, and rubber stamping all of Karen's actions means that both the chaos that led to Jen being abused by the customers and the unfounded discrimination that Karen vermablized could both be seen as store mandated.
Then I would suggest that a good compromise would be to bring Jen back while putting her on a 3 month suspension from customer contact positions, showing a bit of corporate compassion while also showing intolerance to outbursts towards the customers.
A 3 month suspension from contact with costumers is not a punishment, is a very sought off reward. Nobody wants to deal with entitled costumers, even cleaning the toilets would be better.
@@marcorizzoni9766 that's kinda the point... on paper, it looks like she is reprimanded. However, the reality is that the disciplinary action is a boon to her. A win-win
@@Maninawig
Oh, now I get it. Still, there is no one that would be fooled into thinking that it was a punishment, which makes kinda pointless to pretend that it was a punishment.
@@marcorizzoni9766 there is, and that's the legal system. To avoid legal issues and claims of favoritism, the boss needs to show that such outbursts aren't tolerated. They need to put some report of punishment on file.
With the solution I suggested, it would then be the task of an opposing party to explain to a judge/jurry with no service industry experience why it is a favour to remove a staff from the customers in a customer-driven industry. In most times, that just makes the opposing party look like whiney little bishes, which is why this is the preferred legal tactic to use in such empathetic cases.
@@marcorizzoni9766 to put it simply, it is a legal CYA for when Karen tries to later sue the company on a wrongful termination cause. Like I said, Karen's lawyer will have to prove why the registered reprimand is stupid without sounding entitled.
For the last story, that's awesome. It's good when people see you for who you are and love you because of it
That story about the rotten smelling food from the gas station was written well enough that I could imagine the smell. Good job reading this.
If Jen was a very good worker and that was the first incident with her, then she deserved an apology and to be rehired. I would also attempt to find out who the idiots hitting on her were to have them banned for harassment. Punishing a good employee for something that could have been prevented by good management isn't fair, nor will it attract more good employees when the ones who are left quit.
I disagree. What she did was terrible, and while it would not have happened if Karen was doing her job, her actions were inexcusable. It would have been much better to simply shut the window on the irritated lady. If Jen was not in the proper state of mind to work her shift, she should have taken the night off.
@@jymbo1969 Yeah. I don't know how anyone can justify giving her a second change. That was assault whether the woman was being irate or not. Like you say, she should have walked away from the customer & let Karen deal with it. That was her job after all. Plus the store manager wasn't great shakes letting Karen put her feet up.
You are both wrong, she could have managed a shift if she wasn't on drive thru, and she was being constantly harassed to the breaking point. I'm surprised it took her that long to snap. It's purely the manager's fault, and don't call her Karen. I know good people with that name who don't deserve the crap the name has gotten. And the two idiots who started the chain reaction deserve to get banned.
oh i got a worse one 1 night a manager had a GLASS BEER MUG thrown at her by a person that was mad he didn't get his order within 10 MINUTES and TRUST ME these REGULAR pizza's take 15 minutes MINIMUM and the waitress told him that 15 minimum 17.5 for well done and he was LIVID let's just say he got a FREE RIDE and a weekend stay IN A CELL at the end
Aww!! LOVED the ending of the last story. The OP was an understanding and compassionate person and Jenn was clearly in over her head that night (which is why OP had tried to place her in a safer spot, until ignorant and lazy Karen changed it). Kindness can go a long way, and I think OP, with a nice family, got the better end of the deal.
I got suspended for 3 days at my last job for having my haircut too short. Not my normal #2 crewcut, but a complete buzz.
I used those days as a vacation and I contacted the corporate office about it. When my suspension was over, I got a check for 3 paid days.
This is why you should never give a position of management to a friend or a family member. They'll think that the position was expected because of their relationship, and will try to grab more power and eventually undermine your position. If you gave a position of management to a qualified stranger, they'll be receptive to the position because they believe that the position is a result of their efforts and skills.
Also I guarantee her management experience is not in that line of work so really she has no experience to speak of. She should have started at the bottom in this business and worked up.
The person who wrote the salami story is destined to be a great writer! I laughed so hard at the wording of that story 🤣
That last post's ending warmed my heart.
That is the best possible ending for that last story. 🖤
Oh that menacing meat🦾🦾🤣🤣🤣🤣🤣and I couldn't be happier for Jen and OP in the last story 🤎🖤🖤🤎🖤💯💯✌
The second story is so gratifying! Thanks you so much for reading it for us. Amazing outcome! I can't stand power hungry people who abuse their power by abusing others...
I really do know that "I've only been eating peanut butter and bread for a week feeling". I don't miss those days.
The salami story has me in tears!!!! 🤣🤣🤣🤣
Story 2 is my favorite one so far. I am a sucker for stories about entire workforces unionizing on the spot.
Bad managers fire staff.
Good managers make their staff good.
I spent most of my working life in management. It horrified me how many terrible managers are out there.
Our Jan was Amy. Amy wasn't the sharpest tool but we loved her. She was like a little sister to everyone. One of the new managers called her the R word and most of us quit on the spot. A lot of us (including Amy) got a new job with the King.
Story 2 is awesome, brought tears to my eyes how everyone showed solidarity with the hostesses. ❤
The first Karen sounds like the sort of lady who comes back to the counter at starbucks and says
"NO! a Cappuccino is 5 shots of espresso with just enough milk to stain the top! This ... THING... is half foam!"
Jen is every mistreated employee's hero.
3rd story: CAN WE PLEASE make a GoFundMe for college students like this poor guy?! I'm a broke, disabled woman, but I would gladly donate a couple bucks if it means someone worse off than me (even if just poor temporarily - due to college, "surprise" kids, unanticipated injury, COVID job loss, whatever!) like this! ALSO: WHY do colleges not help their students apply for SNAP benefits or have their own food assistance for the kids paying a bazillion dollars a year for tuition?!
Story of the Putrid Salami- this is one very colorful writer. Who would have thought that a story about bad salami could be so much fun?
Way to go for the OP and Jen at the end. I love the happy endings. I was really pulling for them both, and its awesome to hear that they are at better jobs and that they are married and happily I might add, with 4 wonderful kids. Way to go Jen and OP!
"Fired means I don't work for you"
Love it
I'm suing you. I tore my stitches from laughing at the salami story.
That last one is a great 'how I met your mother' story.
I forgot how much I love that last story, it's so wholesome.
The end of that third story was absolutely heartwarming. The price of my return is Jen getting her job back. Absolute Legend.
"This displeases the Salami," is one of my favorite sentences.
I love the ending to the final story. Just what Jen and the OP needed -- a happy ending!
Good looking out for Jen! That is how we save our world...one heart at a time.
The ending of the last story was way better than I was even hoping for.
The ending to the last story, well, it made my Grinch-like heart grow three sizes. So sweet.
I don't know why I giggled like a 10 year old boy when you said "short drawers" in story 3
That salami story needs to be a friggin movie!
4th story reminded me of a coworker from a few years ago, apparently she was a manager at her old workplace, I asked what the name of her old workplace was( which I no longer remember), and when I checked it out the place had all the reviews were 1 star
Man that last story was great especially when Jen through that milkshake in that lady's face like a little uncalled for but the lady sounded like she deserved it
After she spoke to the manager about the omelet, he should have whispered (just loud enough for her to hear), “how embarrassing…” with a look of trying to hold in laughter. 😂
All I have to say about story no. 3 is THAT'S NASTY! Just imagine your in a room or vehicle with a 70 to 90 something grand mother when she says that and it's so hilarious that you begin laughing so hard that your stomach, chest and cheeks start to hurt from laughing.
I came back early from sick leave after an operation to find a new guy sitting in my chair. I got told that morning that I was being let go and told to just "finish out the day". I stayed but didn't do an ounce of work and just spent the day talking to my contacts around the hospital to try and find more bank work. (Basically an internal agency) When asked for a handover at 4pm, I said "I only get paid until 4pm. I'm sure you'll figure it out. After all, the guy you hired to replace me while I was off sick is apparently the best thing to happen to this department"
Oddly enough the guy flaked out and stopped coming in the following Tuesday. Turns out he'd previously done exactly the same thing the previous year. 😂
If I were that store manager, I would be hell bent to make sure she never gets a job in management again. And I would have went out my way to give Jen her job back. Then I would have done my best to identify that rude customer and have them trespassed (what the police call it when you get banned from a store)
AWWWWW! That last story has such a wholesome ending!
I loved the Salami story. I was cracking up! 🤣
I remember when I first had a quesadilla in Mexico.. was completely caught off guard when the only thing on it was cheese o-o but I didn't throw a fit over it.. and it didn't stop me from making same mistake a second time at another place lol. Then I clued in that that's probably how it'd be in most places.. (i know it's not quite the same as the omelette story, but close enough).
Props to the restaurant owner who has a good head on his shoulders, not entertaining his son.
That last story was priceless!
I once worked in a restaurant from midnight to 8:00. Yes, it can get pretty strange. You could see a couple in gala attire entering just after some homeless dude who pay a $5.35 meal with loose change, or that lady having a heated conversation with herself, and actually disagreeing. Some times, it was actually great to have those homeless guys paying in loose change : It replenished the dwindling change reserve, because all other customers did not have any small change.
#3 WOW ! Just WOW ! That salami must have been several months, or even over a year, old, and stored at room temperature all that time.
The shake thing wouldn't have happened if Karen would have done her job instead of letting a girl who had already had a shit day but decided to work through it only to catch shit because the manager was not working.
Jeeze! How old was that salami?!? They're about 80% salt, garlic and preservatives.
they person that submitted the third story should really be an author! That was such awesome story telling!
I still love hearing the last story whenever it comes up.
The last story was the best that I have ever heard on here.
Wow that last story made me so happy! :) Congrats to Jen and OP. They got a happy ending in that story. A very heartwarming way for a relationship to start.