Zoom Tips: How to Troubleshoot Audio Issues in Zoom

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  • Опубліковано 3 лис 2024

КОМЕНТАРІ • 34

  • @sashwatsponnala3391
    @sashwatsponnala3391 9 місяців тому +2

    Good with all your explanations.... But when in an emergency or using zoom app for the first time... We usually don't have this much time to sort out audio issues... What to enable and disable is more quick enough.

    • @loganclements
      @loganclements  6 місяців тому

      You're right! Unfortunately there isn't a universal quick fix since everyone's set-up is different but I have found the mute all function is helpful in a pinch if you have several participants in your meeting who are having audio issues. Also having anyone log out and log back in can sometimes help solve audio issues.

  • @shpanlygaming2982
    @shpanlygaming2982 11 місяців тому

    We have a zoom at work for new hires. Some speakers talk well ,clear but as I think you said thier tone can lower then it’s hard to hear them . Would you think a Bluetooth speaker or sound bar may help? Plus I can try your tips on settings also ! Thanks

    • @loganclements
      @loganclements  10 місяців тому

      Hi, is the challenge that it's hard for attendees to hear speakers? First off, speakers should use wired headphones or an external microphone and then for attendees, yes if they can use headphones or utilize a speaker of some form if you're broadcasting into a room of people, that will help set your audio up for success!

  • @stevecomisar1
    @stevecomisar1 Рік тому

    Do I need a iPad or laptop because audio still not working on my iPhone. Please advise.

    • @loganclements
      @loganclements  10 місяців тому

      You should be able to troubleshoot for your phone, is the issue with people hearing you or you hearing presenters?

  • @robertpreston2220
    @robertpreston2220 5 місяців тому +1

    When I do the audio testing I only hear the sounds a bit then it goes silent. I have a very important job interview and they are doing it by zoom. So I tested it and do not hear any sound when I test the audio?
    Also do I have to sign up for Zoom to do this interview, or just go into the meeting they sent me? Thank you!

    • @loganclements
      @loganclements  Місяць тому

      Hope the interview went well! You don't need to sign up for Zoom, you can just join their link but having a Zoom account would allow you to test your audio and make sure your microphone works as well as your speakers.

    • @robertpreston2220
      @robertpreston2220 Місяць тому

      @@loganclements It didnt go well, but thank you for the info

  • @happysnappess
    @happysnappess Рік тому

    Hi, thanks. Doesn't turning on my original sound as host only effect my audio input?
    I had this suppression with a singer on a call i was hosting & i had to ask them to turn on their original sound setting.
    Thanks :)

    • @loganclements
      @loganclements  Рік тому

      Yes, in Zoom, everyone controls their own audio settings so if you enable original sound, it would impact your input. You'll have to do what you did to coach others to adjust their settings.

  • @fkoff7649
    @fkoff7649 9 місяців тому

    What's the right zoom version for this? I can't seem to see those things in the zoom I am using now..

    • @loganclements
      @loganclements  6 місяців тому

      These features are still applicable in the current version. This video is from 2021 so some of the look and feel of Zoom is different but the audio controls are still in the same place, the little up arrow next to your mute and unmute button. Hope that helps!

  • @alineordman1746
    @alineordman1746 25 днів тому

    my problem is I come in on two devices and my second one, my iphone, used to allow no audio and now it doesnt

  • @samaadhmeditation13
    @samaadhmeditation13 Рік тому

    Hello, which version of ZOOM is this ?

    • @loganclements
      @loganclements  Рік тому

      Hi Samaadh, this video was published 2 years ago so it would be an older version but most of the tips still hold up!

  • @MrCamwilliams7
    @MrCamwilliams7 Рік тому

    Hey there! The “turn on original sound” causes feedback/echoing for my guest on zoom, but not for me. I’ve tried everythinggggg to fix this issue but no results have worked. Can somebody help me?

    • @loganclements
      @loganclements  Рік тому

      Hi Cameron, great question! Are you using an external microphone or the one that is built into your laptop? If you're sending feedback, it could be that you need to disable original sound for calls based on your set-up but your microphone answer will give me some clues on what's going on. Also, have you updated your Zoom software in the last few months?

  • @BrenDano-g5f
    @BrenDano-g5f Рік тому

    nice

  • @ibstayfly
    @ibstayfly 2 роки тому

    When I use zoom on my tablet with my headphones I can hear the other person but they can't hear me. Even with all the permissions turned on for the app still not working. Even When I Unmute and turn on audio on the zoom app they still can't hear me. My tablet is new I just bought it so Idk what the issue is. Idk if it's my tablet or zoom

    • @livia298
      @livia298 2 роки тому

      Same idk if it’s the zoom or the tablet issue

    • @loganclements
      @loganclements  Рік тому +1

      Hi! Yes it might be a Zoom issue since you said the tablet is new. My suggestion would be uninstall the Zoom app and then redownload it. Another option is to check for updates to make sure you're using the latest version of Zoom. Lastly, it could be an issue with your headphones. I've had some speakers have issues where their headphone mic just stopped working and it was time to get a new pair. Hope that helps!

    • @ibstayfly
      @ibstayfly Рік тому

      @@loganclements ok I will try it thank you

  • @helenharnish3599
    @helenharnish3599 Рік тому

    I run Windows 11 and the zoom app no longer allows me to hear any video audio being shared to me by the meeting host. The video picture comes thru but not the audio. I've done updates within the app, uninstalled and reinstalled the app and also uninstalled the PCs audio system of which Windows reinstalled after reboot, nothing is working.

    • @loganclements
      @loganclements  Рік тому

      Hi Helen, I'm sorry to hear that you're still having issues with audio in Zoom. So you lose audio and cannot hear them when they start to share their screens? Or can they no longer hear you?

    • @helenharnish3599
      @helenharnish3599 Рік тому

      @@loganclements Hi Logan,
      Yes once the host starts to screenshare, the audio does not come through, but video does.
      Otherwise they can hear/see me and they do for me as well.

    • @loganclements
      @loganclements  Рік тому

      @@helenharnish3599 That is very odd - their screensharing shouldn't impact your audio feed. Are you using a tablet or is it a laptop that you're running Windows 11 on?

    • @helenharnish3599
      @helenharnish3599 Рік тому

      I uninstalled the Windows sound system (Realtek) and when I rebooted, Windows reinstalled it (as it should) but this was not the issue either, all good as far as Windows is concerned

    • @helenharnish3599
      @helenharnish3599 Рік тому

      I think I may have found the issue causing this problem. I had added an external gaming monitor (HDMI connection) and tried just playing a youtube video. The sound there too did not come through. Once the gaming monitor, which is not equipped with either audio or camera features was disconnected from the laptop, sound DID come through. Now I will wait for next zoom meeting to see if in fact it is the external gaming monitor that is causing the problem

  • @helenharnish3599
    @helenharnish3599 Рік тому

    Sorry forgot mention that the host can hear and see me and I can see and hear them, but again once they start to screen share with me, the audio does not work

  • @knuttlaarsen7218
    @knuttlaarsen7218 3 роки тому

    Don't know how I bumped onto this. All in all Damn good clip 🙌🙌. I also watched those rather similar from MStarTutorials and kinda wonder how you guys make these stuff. MStar Tutorials also had cool info about similiar things on his vids.

    • @loganclements
      @loganclements  3 роки тому

      Thanks! Glad to hear it helped. All lessons that I've learned from producing virtual events in Zoom and want to pass the tricks and tips along :)