Program Manager Framework
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- Опубліковано 25 чер 2024
- Program Manager Framework
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0:00 - Intro
1:16 - Background
1:59 - Application
2:47 - Considerations
4:03 - GHBTRRSSS
4:50 - Goals/Objectives
5:19 - Historical Data
6:43 - Budget
7:37 - Timeline
8:02 - Resources
9:04 - Risk
9:58 - Scope/Scale
10:27 - Stakeholders
12:16 - Shared Vision
Other videos referenced as cards in this video:
0:07 - Program Manager Interview - • Program Manager Interview
1:16 - Program Manager Interviews #2 - • Program Manager Interv...
1:59 - Open Ended Questions - • How to Answer Open-End...
2:47 - Vague Questions - • Customer/Client Google...
4:03 - Open-Ended Screen Share - • Open-Ended Interview Q...
Additional Videos that might help:
Handling Tough Interview Questions - • How to Handle Hypothet...
Google Interview - • Google Interview - The...
Google Interview #2 - • How Google Hires
Questions to Ask Your Interviewer - • Questions to Ask Your ...
The STARLF Method - • The STAR Method - Add ...
Adapting to Your Interviewer - • Navigating Interviewer...
Handling Tough Interview Questions - • How to Handle Hypothet...
Types of Questions - • How to Tackle The 7 Mo...
Interview Prep Checklist - • Interview Preparation ...
The STARL Method - • How to Use STAR Method...
Add a Little Detail to Your Answers - • Tell Me About a Time Y...
How to Take Control - • How to Take Control in...
Restate the Question - • Interview Tips - Keep ...
Make Your Answers Relevant - • Interview Tips - Keep ...
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Connect with me on LinkedIn - / jeffhsipe
THANK YOU!
Hi everyone! This video focuses on a Program Manager framework that can be used to answer any open-ended interview question. And acts as an item you should reference when you think about your behavioral interview examples. This framework truly works for any position at any company, please let me know if you have any questions. Thanks!
Thank you Jeff, your content is undoubtedly helpful not only prepping for an interview but a perfect way to double click on how you can improve and deliver best in your job. I have a question around communication while working in large organizations streamlined communication is extremely needed to avoid multiple fallouts like ambiguity, missing critical and impactful information, etc. Being a program manager you should exact you know channels and frequency of feeds. Do you see having a concrete communication plan should be an integral part of this list? Thoughts? Thank you very much again for all the great videos , Keep' em coming :D
@@ramshadeshmukh8878 Good question, I look at the Shared Vision as part of that communication plan. When the goals are well aligned and documented it sets the program up for success. Having set follow ups as part of that plan is critical. Thanks!
Hi Jeff, Thanks for your videos. I was wondering if you have crated similar framework for product manager interview as well?
@@asmafarook I would use any classic PM frameworks you can find using a Google Search and this video will also help - ua-cam.com/video/R_10oTyMFV0/v-deo.html
Below one works for me:
On the Job Rare assets
On -> Objectives
THe -> Timelines and Historical Data
joB -> Budget
RaRe -> Resources and Risk
aSSetS -> Scope Stakeholders and shared vision
Jaspal, yes!!! I want everyone that sees and hears this framework to make it their own. Frameworks work better when we are personally attached to them and agree with all the items/concepts. Thanks for sharing!
Awesome Jassi Sirji
I have watched many videos from you recently to prepare an interview. Excellent videos and great advices, thanks so much for sharing!
Q Han, you are welcome, thank you for watching!!
Fantastic video Jeff. I've found your content to be extremely insightful, helpful, and givings remarkable understanding of the the PM role and approach to take. Keep up the good work!!!
Pradeep, thank you so much!
Thank you for sharing, Jeff!
S Troy, thanks, I am glad this framework helps!
THANK YOU
Considering a move from Engineering to PM lately (have done some in the past, though untrained for it) and this was an excellent video, organizing a lot of what I learned "on the job". This is much more organized than I had it and is a good starting point to put me in the correct frame of mind; much appreciated!
bierbrauer11, awesome, I am so glad you found this video helpful!
Super helpful, thanks so much. Have my program manager interview soon and will definitely be putting GHBTRRSSS on my cheat sheet.
Matt, yes!!! Good luck!!
Just discovered your channel. Loving you le videos!! Thanks 🙏🙏
Dose ofLove, thanks for the positive feedback!
Many thanks Jeff !! , in large enterprise programs, I feel " Shared Vision" maps very closely to the Communication plan with multiple leaders
Anup, yes, building a shared vision is critical and definitely something you can focus on in your solution!
Great stuff
TK, thanks, I am glad this video helped!
Extremely helpful as I prepare for my Program Manager Interview.... Much Much Thanks!!!
Maximus, awesome, good luck!!
Hi Jeff, Your videos are undoubtedly very useful. Not only for job seekers but also to those who are looking to master the art of executing a program in a flawless manner.
I may have an addition B (Benefits) in your framework. Perhaps objectives/goals would cover that but I have always found it effective when benefits are listed out explicitly. Many a times these benefits play a role in justifying budget/cost and get required approvals. Your thoughts?
vinod manoharan, absolutely! And this is the fun of frameworks and an important item to address, always make the framework your own. So if you like highlighting benefits or success metrics, or quality, etc., bring those items up. Frameworks should be flexible, thanks for your comment!
New subscriber. Going back through many of your older videos, great content!. I'm currently a non technical PM for one of the MAGNA companies. Can you do a video for expectations of a non tech PM at Google? Also years of experience and how that relates to Google levels compared to others such as Meta or Amazon?
Darell, this video and my other Program Manager videos are really targeted towards a less technical audience as I am not technical! The levels at Google are typically one level above Google, I did a Google levels video that may help as well - ua-cam.com/video/cC9V5IH4B6k/v-deo.html
@@jeffhsipepi Thank you so much for the response! I will check out the levels video.
Thank you for this. Is there a video on the Program Management process? I understand these components, but what I am looking for is “how” to program manage. Thanks for any help!
I hope these two videos help!
ua-cam.com/video/Uk70uQkPf-I/v-deo.html
ua-cam.com/video/7EEsrVA81qo/v-deo.html
thank you Jeff for a very helpful video! I am interviewing a Partnerships role at google. Do you think I can apply a similar frame work(GHBTRRSSS) for my role? what will be the other frame work that you think might be important for interviewing this role?
FlyingWalker / 大樹, yes, these topics work for literally any position, but I would also want you to be utilizing components of the collaborative frameworks as well - ua-cam.com/video/2f74k0Fb4Ac/v-deo.html
Hi, thank you so much for sharing. I have a question: would you suggest combining this framework with the STARL framework and if so in which part of the STARL would you include the GHBTRRSSS? thank you!
Edith, for Behavioral questions just use the STARL Method, but... you may want to ask yourself, have I though about the stakeholders in my example, about the risk, etc. It will be helpful for context only, but your behavioral answers do not need a framework, I hope this helps!
@@jeffhsipepi Hi, I just saw the video you uploaded yesterday, which is actually the perfect answer to my question - thank you so much! great support!
@@edithburghofer6980 yes! I meant to follow up with you. Your comment pushed me to create that video - ua-cam.com/video/dHkSm2sCT74/v-deo.html. I had wanted to do it for a long time, but as you can see, it is definitely tricky. Thanks for your comment yesterday and today. I hope that video provides more clarity for people!
@@jeffhsipepi That's so great - thank you so much! I am having interviews this week and so far your videos have helped me so much in the process. Thank you so much for creating so much relevant content!
Hello Jeff! I know you told already that this framework would work for any open-ended questions, but would say this would be good for the Account management LCS role as well, or is it to much into detail for this position? Thanks in advance, thanks for the videos!!
Moroni, you can use some of these concepts for an AM role, remember frameworks should focus on your strengths! Introduce concepts that you personally are good at expanding on.
@@jeffhsipepi Thank you very much for replying to my question, have a great Day Jeff!
@@jeffhsipepi Hi Jeff, for a client facing role such as Lead Account Strategist, can you clarify the "Risk" aspect of the framework? Would it be risks that the client brings to Google? Thank you.
@@evonne.marketing it could be on both sides of the coin, risk with the client and risks with building the right timeline/plan with internal stakeholders.
@@evonne.marketing It's both, risks for the client and for the company and always creating a strong risk mitigation/contingency plan!
This framework is for answering vague, open-ended program management interview questions, right? Behavioural questions should be answered using your STARLF approach, right?
Siddharth, yes! And this framework can be used for almost any position when answering open-ended questions.
@@jeffhsipepi Hi Jeff! Thank you for your videos, super helpful. Question: When you say open-ended questions, does that also include situational questions which are asked in the interviews to understand the approach we would go with?
@@sravanikunapareddy6564, exactly, use frameworks in open-ended/situational questions that does not ask for a specific example.
hi Jeff, I interviewed with a company that was not google who also asked STAR and open-ended type questions and I attempted to use the CFAS method for an open-ended question, however the interviewer seemingly wanted me to just move along faster and get to the solution -- sort of backwards from what google would like -- I felt the interview turned a bit negative as the interviewer seemed to wonder why I was asking clarifying questions, as if I came off unprepared/inexperienced in interviews. Do you suggest the CFAS method for companies outside of google, or might it be better to simply answer the question asked by diving into a solution?
I believe I found the answer in another video -- switching from asking clarifying questions to stating the items I would have asked about as declarative sentences, to show my thought process, then proceeding through the rest of CFAS... Ill be binge watching all the vids, thanks again for the content!
David, yes, CFAS always, but in all scenarios, we need to make sure we are adapting to our interviewer!!
David, yes, exactly, some interviewers don't like clarifying questions, so we just need to change how we state items!
@@jeffhsipepi thanks Jeff! Definitely makes sense, and I’ll be sure to do that in the future if I face a similar situation. Also appreciate your replies to comments on older videos too.
Hi Jeff, could you please help me whether this framewrok will work for technical account manager roles?
Raadhi Panch, yes this works and I also like a Technical Framework too: Ease of Use, Cost, Security, Scalability, Flexibility, Availability, Reliability, Automation, or something like this, works well for client questions, good luck!
@@jeffhsipepi Thank you very much for the response, appreciate it
Sir Please Make Video Project Manager Framework.
Vlog Secret Academy, the good news is that I don't think they are different, these concepts really apply to both roles. I also recommend utilizing this video to identify how your strengths align in correlation with these concepts - ua-cam.com/video/SgSlpvzL57U/v-deo.html
When should we be using GHBTRRSSS over STARLF? Or is it a combination?
Adam, GHBTRRSSS is used for open-ended questions like, how or what questions. STARLF is used for behavioral questions like, tell me about a time when or give me an example of. I hope this helps!
@@jeffhsipepi Thanks for the quick response! I'm a bit confused now. Even with how or what questions, shouldn't we be giving examples from our past?
@@adamk5638, good question, if I ask you how you would do something or what you would do, I want to hear how you problem solve for that question, not an example of a time when you have done it. If I want an example, I will ask for one. Remember that interviewers have an agenda, meaning, if you are providing examples to open-ended questions, you are going away from their agenda, and therefore having less success. I hope this helps!
@@jeffhsipepi You're awesome! Thank you!
Hi Jeff, one follow up. Is this also the case for questions like "how would you do a risk assessment," which is a very standard PM question. I feel like for this I should go ahead and just answer, mentioning various risk factors and how to determine them, rather than asking clarifying questions, etc. Thanks for your advice.
Hi Jeff! Thank you for sharing with us so much valuable knowledge end experience. I've just wanted to point out that in ua-cam.com/video/RiZRA08KMWA/v-deo.html and ua-cam.com/video/RiZRA08KMWA/v-deo.html you repeat items #12. Is it something special? A bug? Or maybe I miss something. Please, correct me if I'm wrong. Best.
Dariusz, thank you for the positive feedback and catching this editing error! I have updated the video. Thanks!
What are SMEs? 😅
Arclight Punter • SMEs are Subject Matter Experts.
@@jeffhsipepi thanks for the content and the explanation have not heard them reference in that way but will keep it in mind !