How to use truma water heater - the caravan place
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- Опубліковано 14 жов 2024
- Operating the Truma ultrastore water heater on gas and electric. How to use truma water heater.
This video shows the basic operation of the trauma ultrastore water heater, how to operate on gas and electric settings. This will be the same in a large amount of second hand caravans and motorhomes.
You will find a how to video on the truma ultraheat fire in our other videos.
At The caravan place Ltd in Wolverhampton we sell used caravans and some of the Bailey caravans and swift caravans have the trauma ultrastore water heater fitted.
Our website is www.thecaravan... we list all our second hand caravans on here so if you wish to view a good selection of used caravans visit our caravan dealership in the Midlands.
#how to use truma ultrastore #trauma heating #trauma caravan heating
Just a quick message to say thank you. We have bought an old caravan and I have been struggling to get the hot water working. I will follow this routine and hopefully it will work. I did notice since we had the van delivered the 230v mains switch was on, so hopefully the element hasnt blown!
Great, fingers crossed 👍
Very clear video - very helpful as we use our old Truma installation for the first time .
Excellent video , thank you. We've just bought a caravan with this heater and the old style flue cover so showing this was very helpful. Also you've got a nice voice to listen to. 😊
Been watching you for a while now, needed this video as I didn’t remember the dial wasn’t needed for electric only. Kept getting the green and red light for fail. 🤦🏻♂️🤣 thank you.
Thanks 👍
These videos are great, we bought a caravan from you yesterday morning, as novices we need all the help we can get lol
Hopefully you will find everything you need with our videos. We will do one for your caravan also when you collect.
Brilliant from New Zealand ❤
👍
Hi great video. I couldn’t see a water pump. Would the hot water heater work just from the cold water mains supply? Or does it need a pump to stop the tank over flowing?
Just the cold water supply, it comes from the aqua roll water pump, then splits cold to taps and cold into boiler, then hot out of boiler to the taps. 👍
@@thecaravanplace thanks for your reply much appreciate
very helpful , just what i needed to sort starting issue. And yes it went boom. lol
Excellent coverage thanks
Brilliant, now I know how to take the cover off with out breaking my fingers!
thanks for your comments 👍
Hi, great video, I have this setup and we can’t get any hot water on electric, haven’t tried gas yet. Does the water heater only work when using the internal water tank?
Hi Chris, it should work with either water supply. It will take about 30 mins to warm. Having the element and power checked by an engineer, and they should be able to sort if still not working.
Really useful video, thanks.
Mine is working fine with gas but not with electric. I can’t find the electric dial?? Any idea where this might be in an Elddis Avante 544?
Im not sure sorry, they seem to put them in a different place in each model and then move them on different years also.
It wont last long before the tank splits
@@kelvinring5690 You really have a bee in your bonnet...don't you?
You do not clarify where you live so I am guessing it is in a climate subject to freezing weather........
Only freezing causes the boiler to "split"...... Owner-error. You are not alone in the world.
@@patagualianmostly7437 So it would not concern you if you had to replace the tank 3 times furthermore I live in FNQ where we don't get snow & winters are mild to warm, so you're assumption is wrongly opinionated, otherwise known as dogmatism. PS,You are a Snake Oil salesmen dream..
If you have it running on gas and then hook up to electricity does it automatically switch off the gas and go to power
No it has to be switched manually. 👍
What should I do if on gas it’s not showing any light at all, no red or green. We’ve got the fridge and hob working so there’s gas!
I have a Truma waterstore system in my van. The problem I have, is my hot water tap drains of water over a period of time of not using the tap. The cold tap is fine. What do you think could be the problem. There is no signs of a leak in the pipework. Thank you.
Not sure to be honest, sounds like the pipes need a good check and see if you should have a non return valve to stop this happening maybe. Have you had a service engineer take a look?
My water heater won't spark up when the gas us turned on. I hear a whoosh sound but then ticking 10 secknds aftrwards, like its trying to ignite but cant. Is it the element? Where do i find this?
It sounds like the burner needs cleaning out, it can be blown out using an air line through the external vent 👍
How long does it take to fully heat up the water on gas for a shower please?
Hi Mark. Its going to take about 30-45 mins depending if on gas or electric. Gas will heat slightly quicker.
@@thecaravanplace Ok thanks for your reply.
Love this ! Do you think you can stabilize the temperature ? We want to install a circulating shower so the only water coming out the fausset will be from the boiler..and at 50 degrees Celsius it’s just too hot..we’d love to know if there’s a way we can choose our hot water temp using only the boiler :)
Any help is welcome !
The only way you can do this is on the gas. You can then set your temperature and just use the hot side. Think it can be as low as 30 degrees.
Does this model have a reset button ? Ours has stopped working the pilot goes out straight away
No reset button, it gould be a gas supply issue, so make sure the gas tap is turned on. The only other thing then would be cleaning the burner out, which can be done sometimes with an airline through the external vent. Again make sure the external cover is removed when trying to light on the gas.
How do you drain the water heater if the water pump is broken as presently in my case?
Just lift the yellow tab by the boiler, and open all the taps. This will drain the water system.
how do you fill the tank and know when it is full
Turn the hot tap on and wait for a steady flow of water, once its a good flow its full and you can turn the heater on then.
Quick question. I've a 2010 Bailey pegasus. Simular to this one. Is it OK to leave the 230v swith on all the time? Like is there a built in thermostat?
Yes you can just leave it on, make sure you dont run out of water, but otherwise it will just work on the thermostat. 👍
@@thecaravanplace yes I dug out the manual and had a read. Lol.. Thanks for reply
I was wondering the same thing! I’ve been constantly turning it on and off as I was afraid to just leave it on 😆
Hi. Thanks for the info. I have this heater and I believe some have a non return valve but I can't see it anywhere? Does it have one?
Most non return valves are fitted on the water pump inlet, sometimes one may have been fitted on the cold water pipe just after it comes in from the water housing. Hope this helps, its a difficult one to explain sorry.
@@thecaravanplace Thanks
Hi mate, we have this system however the hot water doesn't work on electric but does on Gas, do you know what this will be
If you try the fuse above the switch, if not then its possibly the electric element has given up.
@@thecaravanplace thanks, I did try the fuse, if it is the element is it an expensive repair
Thanks really helped
Why do we need the external cover? Is that to protect from the elements, or from bugs, or all of that?
The external cover is more protection from the elements and bugs, spiders etc.
@@thecaravanplace Thank you. :)
@@thecaravanplace I was wondering the same thing. The external cover fell off my used caravan before I bought it and the previous owners hadn't bothered to replace it. Should I buy another - does it prevent draughts and cold air getting in? So far I've only parked in holiday parks with a power supply, so I've always used electricity (not gas).
@@alanw2036 it won't stop any air coming into the caravan, but it will just protect the gas burner side, which if you ever need tonuse the hot water on gas it will be a bit easier to use having had the protection from the cover.
@@thecaravanplace Thanks for your help.
That was well done, thanks.
Hi this looks like our truma ultrastore water tank.. think element has gone .. we have out our pump on drew the water and as soon as we turn on the ultrastore switch to heat it tips.. our van is a lunor ultima 08 .. do you have any links on how to replace water heating element
We don't sorry, but it's 2 small nuts that hold the element, it's located on the left side of the boiler as you look at it and you will see they grey case has cuts in it in a circular shape. You will need to remove the element first then order the new one as one is a higher wattage . The grey top should have a sticker on telling you the wattage of the element. Thanks
Good Video, do you have any fault finding videos, I only use mine on gas, unless cleaning at home, and this weekend the led on the gas controll stopped working, usually green or red if it doesn't light. Now nothing, also the self lighting on the cooker has stopped sparking at the same time.
Thanks. See if you have a Aux fuse, or check your 12v fuses, good chance it's a 12v fuse gone.
I need to replace the gas wiring loom .is this an easy job
Hi, it depends where the boiler is located and how easy it is to access. If easy access and you can remove the grey covering its a bit easier as you can get to everything. If it's in a corner under the seat just remove what you can to make access as easy as possible. Hope this helps.
Hi. Do you have to remove the external cover when using electric only? Thanks
No this can be left on with electric, we like to advise to remove just in case you had a power cut and then went onto gas. You can't forget to remove if it's already off lol. But with electric it can be left on 👍
@@thecaravanplace Thanks for the info, just subbed.
You mentioned gas switch off, where do i locate this? i’m new and trying to figure it all out🙈and how do i change filter? i’m guessing it’s that white bottle? thanks in advance 🙏🏻
Hi the white tube is actually a surge damper so no water filter, some caravans don't have water filters some are under the sink if they do have them. The gas switch of is either on the dial on the wall with the black middle, or the red tap next to the boiler which is on the gas pipe. The only other thing is make sure the gas bottle is turned on. Hope this helps.
@@thecaravanplace Thanks for reply🙏🏻but still a little unsure 😐 the gas pipe! is it the red one in picture? or i have one under cooker? i can’t attach pic here🤦🏻♀️
@@paulinejohnson6856 it's the copper pipe next to the boiler with the red tap. This may be under your oven in your model if the pipe isn't next to the boiler but it should have a sticker with what does what.
I noticed flames and black smoke coming from the outside vent. When I inspected each time I turned the gas on I could see a small flame that looked like a pilot light in there and it was burning nearby wires. 🤔
This doesn't sound normal, the black smoke is indicating a burning issue and has some debris in the burner. I would suggest not using it and having this serviced and checked ASAP.
@@thecaravanplace absolutely. The black smoke was coming from the wires burning. It's as if the pilot light is burning from the wrong end due to a leak or blockage.
Can anyone help me figure my water heater, I bought the caravan this yr and it heats water perfect on gas but electric wasn’t working I diagnosed it to be element by disconnecting element from power supply and connected 1000w heater which ran perfect from same power and isolation switch so all good until I connected back up element and it tripped the switch. It was full of water and was fine. I replaced the element and it was perfect and heating water so after a few days of running it for an hr or so at a time I was happy it was good. Now Iv had water on for the day and suddenly it tripped the switch! Water was hot tank was full ran some water tried it again it stayed on for a few mins and tripped again! Now it is tripping immediately again 🤷🏼♂️ it’s a new element full of water no power supply issue so I’m confused
Have you checked what else is on the breaker, try turning it off and see what doesn't work, then leave the water heater off and test the other equipment and see if it still trips out, then turn everything else on that breaker off and try just the water heater. It could be a weak breaker also and just needs changing?
@@thecaravanplace thanks for the idea but I ran an extension lead from the house and plugged Truma straight into it because I have a plug on the element lead, this bypassed everything in the caravan and it tripped the switch in the house 🤷🏼♂️
Hi i have the same system as your showing but i dont have the white bottle
My system keeps discharging water i have a drain switch which seems to double as a pressure release valve can anybody offer advice i am connected to a mains supply Thanking you.
Roy
Hi, it sound like it is either building up too much pressure or the drain valve is faulty, if you have a pressure switch I would lower the pressure to try that. If you can reduce the pressure coming into the caravan as that is most likely the issue if connected to mains water.
Cheers Mark will give it try.
Be lucky i wish you well...
How do you clean filter and what is that white tube is that the fliter
Hi the white tube is a surge damper, if you do have a water filter somewhere else it will just be a replacement part needed. Hope this helps.
How do you fill the tank
Your water pump will plug in outside, turn the pump switch on, (on the the control panel).
As you open the taps it should turn the water pump on and pull the water through the taps.
The hot tap will fill the tank, when the water comes through the hot tap with a good flow the tank is full.
See more videos: ua-cam.com/channels/uchhaOXtVIEtsAMen-XgMA.html
I have done all of the above and pulled the water through the taps.
I have a red light on the control panel by the door indicating the Inboard storage tank is low.
How would I solve this please?
Simon
Hi Simon, if you have a on board fresh water tank it sounds like it is the on board water low indicator? If it that and your on board fresh water tank is full of water? Then the sensor is faulty or it could be a problem with the wiring.
If it's not full of water, find out how to fill it and see if the light goes off.
Hope this helps.
We’ve got a brand new caravan and have found the truma hot water system to be the most unreliable piece of garbage I’ve ever come across. It’s worked once for about 3 hrs since we have owned the van. The rest of the time it will work on electric but just not on gas… completely useless for off grid camping.
Have they found anything on service? Truma have a technical helpline which is normally pretty good and very knowledgeable 👍
As manufacture of electric caravan water heaters,I have to say,truma water heater is really too costy
Quality comes at a price. Wages are higher in Europe too. From your grammar , I am guessing you are Chinese?
Well, I have a shed load of failed Chinese products...... that even scrap dealers wont take away.
The truma hot water service should really be renamed to The Trauma hot water disservice. I wasted money on one in 2015 then replaced the tank that split then replaced the whole hot water service thinking I may have just got a dud then I discovered after replacing two more tanks that they are completely fucked with a lifespan of one to two years and they will not honour their shit dysfunctional rubbish...
We get very little trouble with these, may have had 1 in for repair that had split, which was due to frost damage. Its sounds like you got all the faulty units. We see a lot mow that are about 20 years old and still going strong.
@@thecaravanplace probably fluke
@@kelvinring5690 AKA Mr.Angry.... I have just bought a 2004 Mercedes....imported to South America in 2016....the TRUMA system is perfect.
Even the automatic frost protection system worked well recently and drained the boiler. (We rarely get frost where we live)
Operator Error? Take a closer look at the mirror.
@@patagualianmostly7437 You must be legend in your own lunchbox. Snake Oil salesmen would love you Mr Sucker
@@patagualianmostly7437wow you are so right. Such a brilliant person who seems to know everything, well believes that anyway. I must have turned it on and off wrong, It must have been my error... Must be hard for you living amongst me mortals, thinking you're a god... Well, I suppose you are if you spell it backwards🤣😂😅
I’ve got a similar set up and think my water heater is empty. I’ve seen in the comments to run the hot water tap, is that any hot water tap in the motor home?
Normally ru. The closest one to the heater first then work away to bathroom etc.
And does it fill itself with a lot of usage?
Yes as long as you have water it will keep refilling itself.
Thank you bud. Can you actually take the top off and replace the element if ever needed?
Thank you for your time and sharing your knowledge. Really helpful bud 👍
Really useful video, thanks.
Mine is working fine with gas but not with electric. I can’t find the electric dial?? Any idea where this might be in an Elddis Avante 544?
I've got a feeling its just a switch and it could be under the seats near the boiler possibly, you might be able to follow the wire out of the boiler to the switch, its a grey wire coming out the boiler in the middle from a circular cut out.