Ugh, I feel your frustration regarding Coach's quality control. They really need to do better. I purchased a Rogue 25 and it had a tiny stain, you can barely see it so I decided to keep it. But it's really annoying. That Ruby 18 bag is really cute though.
Yeah there's been a lot going on lately that we definitely need to address. I feel that with the pandemic they had to use other manufacturing plants and it just isn't it.
I know they will eventually get scuffed but it’s like buying a car that’s suppose to be new at a new car price but when you get it it’s used already. I know something will happen to it but I prefer to be the one to do it 😆 the chain is perfect to make any bag that much more fun I love it!
Such a cute satchel! I have had the same experience with scratches and glue. If I can't buy from a brick and mortar Coach boutique in person, I will ALWAYS buy my Coach bags online from Dillard's, Macy's, Nordstrom, etc. I often receive my Coach bags from coach stockists in factory wrapping and their customer service is far superior. I have given up ordering from coach online. It's so bizarre to me that a bag ordered directly online from the coach boutique in my experience 9 times out of 10 has scratches, dents, scuffs or is an obvious return, and packaged irresponsibly and returns take forever. Their customer service team for their online stores I feel hasn't been empowered by management to adequately resove issues yet the in-person boutiques and SAs are fabulous. There's a real disconnect in quality and experience between the two which I hope is addressed at some point. To me it feels like Coach brick and mortar boutiques are a completely separate company from their online store.
Coach is heading in a great new direction. I feel that they had a supply issue with covid and they tried out new manufactures that definitely didn't work out and Coach got rid of them. I feel like the new stuff coming out is top notch again. It's very hit and miss for me when I deal with online support but luckily since I have great SA's I hardly ever have to do that anymore.
The pride strap is awesome!! It’s such a statement piece and can look good with many different bags (colors, shape etc). Just came across your channel now and subbed 💓
It has quickly become my favorite accessory to add some flair to any of my bags. Thank you so much for subscribing I appreciate you and hope you enjoy my content ❤️
Nice video! Love the pride leather strap. It looks great with so many bags, including vintage bags. Tag is so adorable. I like the Ruby, but have been waiting bc of the quality issues. I will have to just enjoy my Butterscotch/Exotic Rogue Satchel for now. TFS.
I love the chain strap is so adorable. My Ruby 25 feet were scuffed also. Lol. They need to give Bob more lunch breaks. 🤣🤣🤣 I forget Rakuten every time!
LOVE this miss you i thought that get Feild tote 40 pride want it rainbow bright you need come to my coach store in Del amo Fashion center in torrance I always talk about your coach Greatness to everyone there
I love your collection of bags. My new obsession with coach is trying to find vintage pieces
Vintage pieces are so nice! They will quite literally last you a lifetime.
That Ruby! And the colour! That beautiful yellow! I am smitten with it! I am living for it!
Thank you for the video! Have a lovely weekend!
Thank you for watching!
So cute! It actually seems to match the wallet that is sitting behind you on the shelf!
OMG it does and I didn't even know it!
Great video! Your the first to do an unboxing in this color of the ruby 18. My coach store doesn’t have this color. Just the red one.
🙏 hope your store got it in its really pretty!
Ugh, I feel your frustration regarding Coach's quality control. They really need to do better. I purchased a Rogue 25 and it had a tiny stain, you can barely see it so I decided to keep it. But it's really annoying. That Ruby 18 bag is really cute though.
Yeah there's been a lot going on lately that we definitely need to address. I feel that with the pandemic they had to use other manufacturing plants and it just isn't it.
TFS! I can't believe these are on sale already for $210.
Neither can I! 😮
You’d return it because the feet are scuffed? They will eventually get scuffed.
Loving that chain, I have it as well. It just makes any bag.
I know they will eventually get scuffed but it’s like buying a car that’s suppose to be new at a new car price but when you get it it’s used already. I know something will happen to it but I prefer to be the one to do it 😆 the chain is perfect to make any bag that much more fun I love it!
OH - I love your videos - you are making me want that ruby - even though it is tiny - but I already have the pride strap
It makes a good combo!
ADORABLE 🥰
Thank you 🙏
Such a cute satchel! I have had the same experience with scratches and glue. If I can't buy from a brick and mortar Coach boutique in person, I will ALWAYS buy my Coach bags online from Dillard's, Macy's, Nordstrom, etc. I often receive my Coach bags from coach stockists in factory wrapping and their customer service is far superior. I have given up ordering from coach online. It's so bizarre to me that a bag ordered directly online from the coach boutique in my experience 9 times out of 10 has scratches, dents, scuffs or is an obvious return, and packaged irresponsibly and returns take forever. Their customer service team for their online stores I feel hasn't been empowered by management to adequately resove issues yet the in-person boutiques and SAs are fabulous. There's a real disconnect in quality and experience between the two which I hope is addressed at some point. To me it feels like Coach brick and mortar boutiques are a completely separate company from their online store.
Coach is heading in a great new direction. I feel that they had a supply issue with covid and they tried out new manufactures that definitely didn't work out and Coach got rid of them. I feel like the new stuff coming out is top notch again. It's very hit and miss for me when I deal with online support but luckily since I have great SA's I hardly ever have to do that anymore.
Both are too cute!!
🙏🙏🙏
Have you seen the mini Ruby army green at the Neiman Marcus?
I’ve seen it online but not in person. If I didn’t get the 25 I would have got it for sure!
HAPPY PRIDE MONTH TO YOU MY LOVE ( and my daughter 🥰) so so so happy to see you back and feeling better 😘❤️❤️❤️❤️
Thank you! You too! 🏳️🌈 🌈 🎉 It's good to be back!
I wish I could see a true representation of that color!
Absolutely LOVE those reactions you have 🥰. The bags adorable! I love the mini bags! The tag and the chain OMG 😍. Love them! ❤️
Thank you so much!! ♥️
The Ruby Satchel in papaya is adorable! 😊
The color is stunning!
The pride strap is awesome!! It’s such a statement piece and can look good with many different bags (colors, shape etc). Just came across your channel now and subbed 💓
It has quickly become my favorite accessory to add some flair to any of my bags. Thank you so much for subscribing I appreciate you and hope you enjoy my content ❤️
Gahhh, I can't. It's sooo cute. The Ruby 25 is by far my favorite bag, so I need the 18 as well. And that chain! 😍😍
It's a great combo and if you like red orange that's gone on sale already!
Nice video! Love the pride leather strap. It looks great with so many bags, including vintage bags. Tag is so adorable. I like the Ruby, but have been waiting bc of the quality issues. I will have to just enjoy my Butterscotch/Exotic Rogue Satchel for now. TFS.
That’s a great bag I’d love to have one someday! Yeah unfortunately this one had some quality issues that I will be addressing soon.
So good to see you!
Thank you its good to be back!
I love the chain strap is so adorable. My Ruby 25 feet were scuffed also. Lol. They need to give Bob more lunch breaks. 🤣🤣🤣 I forget Rakuten every time!
Yes bob needs a raise and more breaks 😂 Rakuten is a must whenever I’m shopping it will save you a ton!
cute bag! love the chain strap and hangtag🌈🤗 the rainbow chain is too cute🌞
Thank you 🙏 the rainbow chain really makes it so fun!
She’s so cute and looks like a little pumpkin! 😍
🎃 adorable!
Have you seen the Ruby 18 in army green with regular black handles ? I bought it on dillards
I haven't seen it in person but have seen many pictures. If I didn't already have it in army green in the 25 I'd definitely pick that one up!
Stunning color!
It really is!
Hellooo, Ralph glad to see you again! I'm sensing Coach is about to drop something big. Or is that just wishful thinking! Love the hang tag! 🤩🧡🤩
They have the Tom Wesselmann collab coming this month including the rogue top handle!
@@ralphbydesign Ooooh! 😊😊😊
Loving the Papaya Ruby 18 is delicious! 😍🧡😍
It’s tasty!
So cute!
Thank you 🙏
Hi handsome ❤️ as always your pieces are. Stunning 😍 you have an amazing collection ❤️👜❤️tfs
Thank you so much ❤️ thank you for taking the time to watch!
Scuffed feet don't bother me so much but definitely scuffed leather and glue
Oh absolutely! And after looking this bag over she had some serious issues 😞
LOVE this miss you i thought that get Feild tote 40 pride want it rainbow bright you need come to my coach store in Del amo Fashion center in torrance I always talk about your coach Greatness to everyone there
I was tempted too it’s such a statement piece!
@@ralphbydesign you did not like the denmin collecation
Happy PRIDE month! Great rainbow accessories! Too bad the feet came like that🙈
Happy pride to you too! Turns out that was the least of my worries a update video is coming soon.
So freakin cute
It’s definitely a color to see in person especially in the smooth leather!
It would be great to have this in a 20. Lol.
I think that would be a great everyday size. They are coming out with the Gotham duffle 24 that I think would be great for everyday use.
Is it just me or the stitches look wonky :/
OMG I noticed some bad things after I posted this! I’m making a follow up video showing what is going on.