MY CLIENT TRIED TO GET ME FIRED... SERIOUSLY. | THE REAL LIFE OF A HAIRSTYLIST | VLOG & STORYTIME
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- Опубліковано 12 сер 2023
- I seriously can't believe this happened, but it's just one of those unavoidable, frustrating parts of this career I guess ...
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Hi! I'm Sam and I'm a professional hairstylist from Pennsylvania, now living in North Carolina. Here on my channel I post a variety of videos related to beauty and my life in general. I love teaching and inspiring others, whether that's through a hair tutorial or an advice video.
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Anyone else like to sit in quiet and play on their phones while processing? I hate small talk and just want to decompress while getting my hair done.
Hairstylists arent your friend, theyre doing a job/service. People get the lines blurred after a while and get in their feelings. This girl sounds like her feelings were hurt that she didnt get all of the attention
Yes!!! I mean I like a good conversation every now and then but when I come get my hair done I’d much rather just chill. I don’t mind sitting quietly on my phone while processing and as long as I’m not left for an extraordinary length of time where my hair could be compromised it doesn’t bother me one bit.
Yes, I have an appointment coming up at a salon and I’m getting anxiety about having to make conversation
same
Same thank goodness my stylist knows I don’t mind sitting quietly on my phone. I just had a hair appointment Monday and it was fantastic so relaxing.
Girl same, I LOVE being booked during a peak hour idc how long it takes just don’t talk to me 😂 literally ❤
I TOTALLY get your frustration. Nothing is worse than someone unqualified trying to tell you how to do your job.
I agree. Suddenly, she /client became a chemist!
I love when you share your bad experiences with clients. I’m sure ALL hairstylists can relate, including myself!
I feel like there’s something in this universe that’s causing people to act crazy right now. I had a nightmare client and I have been seeing for two years and she tried to pull a fast one on me the other day. I’m glad she decided to never come back.
So strange, but it's for the best, honestly.
Full moon… 🌕 Happens all the time… 🤣 It’s like the universe picks a handful of people & says you will cause problems today… 😭
This entire year for me as been absolute trash and I’m ready to throw it away and try again lol
Girl ITs been real lately. MERCURY Retrograde is that you?
Right! Also I'm starting to notice, people don't keep their head still, especially during a blow out
If you want stylist’s undivided attention even while your colour is processing, you better be prepared to pay for the work they loose out on while having a heart-to-heart with you 🤷🏽♀️
Yup. Those people honestly probably need therapists or something and are trying to get a 2 for 1 deal
I’d rather the customer talk and not ask me personal questions while I just nod and smile or putting on Netflix helps them to not overly talk
@@queenbutterfly4888 I’m a silent client 😄
Omg EXACTLY! When she said that part I was thinking okay- but you’ll be paying by the hour for the entire time that you’re here, not just for the application and finishing time. What a clown! Some people do need that private time, and I’ve been more than accommodating in the past for them. But they actually called and had a conversation about it and discussed it with my manager or myself beforehand, and laid a bit extra. That’s the difference!
@@Itsactuallyimogeneright?? I completely agree with you.
It's so unrealistic to expect your stylist not to double book. One day they're mad about me not having availability and the next day they're mad about me fitting them In by double booking. It's giving not a good fit. Definitely not the client I want on my books. You're doing great and there is nothing wrong with venting.
I used to work with a stylist that charged extra, if a client didn't want to be "double booked, " or didn't want the assistant to help
@@williamcharles8628 we do that too, however, if I’m booked out 6 months in able to have enough time for that then they’ll have to wait regardless.
Sorry you had a bad experience. You can fix peoples hair, not people. Some people try to bring you down just to make themselves feel better. Shake it off girl, there are more people that love you 😊.
How someone else reacts says more about them than it does about you. It’s rough being in the hair industry. Keep your chin up🩵
Thank you!
You are too nice!!!! I went to cosmetology school and worked in a busy salon where we double booked everyone to keep the schedules full. So, a half hour for color, a half hour for the next client's color, and then a half hour for the cut for the first client. Your time=money my girl. Give yourself more credit and don't tolerate people who don't think your time is deserving of appropriate compensation. She can touch grass.
Customers are the main reason I quit doing hair, I was just too sensitive for this career :( People can be awful. It’s good you share this for any future stylists out there. It is not an easy job, you gotta have thick skin and confidence to get through the week. Some customers are delusional, too… especially about toning, omg. It’s so easy to feel your passion fizzle out after a few bad experiences.
How long did you do hair for? And do you mind saying what profession you’re in now? I’m just curious bc I have some of the same fears lol thanks for sharing your experience ❤
I’m new to the hair industry and I feel this so hard. The highs and lows of the job are so complicated to understand unless you’ve experienced it. When you have a good day full of clients you love and everything comes out perfectly it’s such an amazing feeling. But then one negative experience happens and it’s extremely difficult to not take it personally. Thank you for sharing your experiences.
So true! And it's crazy how one bad client can completely ruin your whole week and have you second guessing yourself, even if you had 50 other happy clients that same week.
I don’t understand people that need their stylist to sit and talk to them while their hair is processing. I have NEVER expected that from a hairdresser and I like to scroll on my phone and do my own thing during that time. Idk if this is just the hairstylists in my area but none of them have sat and consistently talked to me the entire time I was there and if a hairstylist did that to me I would be a little weirded out by it to be honest. Having clients is so stressful at times, and I’m glad to see this from a perspective of a different career that also deals with having clients.
You're reaction was absolutely valid! That lady was out of place and out of pocket. Kudo's to you for handling it as professional as you did. As someone who also work in customer service it can be taxing on the mental for sure and at times very hard to keep it cute. ❤
Thank you!
I don’t know why but this age group always gives me problems. I work for myself and have a lady who’s mad and bashing me online and saying she recorded me doing her hair..because she didn’t want to be double booked and wanted me to come in on my day off 😂 I’m so done taking older ladies
Ooooh. I want this client to see this video SO BAD. What a piece of work!
My stylist only works a few days a week and she doesn’t take new clients but she absolutely maintains her current/past client list. There have been times when I was in the styling chair getting my hair cut while another client is sitting and processing. I don’t mind it at all. You get to know the people who are on the same hair schedule as you and you start to make friends. I enjoy it ❤
I have never had a stylist sit with me the entire time while my hair is processing. Why would they?? They have other things to do and they usually use that time to clean up, eat something, go to the bathroom etc etc. That's really unfair.
I'm sorry you had to go through yet another crazy client 💙💙💙💙
I know, right! Two bad experiences in a row.. I can't catch a break lol
@@styledbysamvay Yep, sounds about right
Sorry this happened to you. Honestly I recently stopped going to the hairstylist I has been going to for a couple of years. My hair always came out nice but the customer service was not great. I gave her too many chances and I just decided to go else where. I never said anything to her or anyone else. I always took the first appointment, but she over booked every time, would let me sit waiting while she worked on someone else even after the blower turned off, would soak my back when she wash my hair, was very rough washing my hair and so many other things that really made me not want to go to her anymore. I am introvert so I don’t need my hairstylist sitting next to me. I never complained, just went elsewhere. I love watching your videos cause they do help with understanding both sides. Also learning about hair and color. Tfs
It’s so frustrating how hairstylists don’t realize that double booking inconveniences the client. The owner of my salon has a new client every 30 minutes and it just doesn’t make any sense, he’s always behind, none of the experience is relaxing it’s just a means to an end. The whole hair industry is run by overgrown toddlers who haven’t had life experience outside of that one specific very non traditional job, and it just leads to bad business.
It took you a couple of years to realize you weren’t happy with your hairstylist? 😮 If you’re not happy find another hairstylist but don’t stay with them and then complain.
@@karina5658
I wrote a comment and shared my experience as client because of Sam’s video. What I went through with my stylist and how Sam’s videos helps you view both sides. I never complained to my stylist or anyone else about my experience. Yes, I wrote a comment, but no one knows me or who I was talking about. My hairstylist did great work and I stayed with her for sometime for that reason, but her customer service wasn’t good. It didn’t take me years to figure it out. I just had conflicting feelings going else where because I was use to this person doing my hair. Trying to go to someone new was stressful too, because it’s your hair. It got to a point I just didn’t have the patience anymore and did just that….went elsewhere. Like Sam said it’s good to talk about these things. You see both sides, as a client and as a stylist.
@@karina5658she said she was happy with her hair, maybe that's why she put up with someone's bad CS, or she just didn't go very often.. who knows. Plus she literally said she didn't complain...
I didn't realize ppl weren't allowed to vent (yet you're watching a whole video of someone venting).. or maybe it's only ok as long as it's not coming from the person paying for a service 😶
Honestly not sure why you're so bothered by someone else's experience that you had absolutely nothing to do with.
@alexshaw8167 Before I reached the email part of Sam's story I could sense the customer wanted the highlights but felt pushback from her and felt a little rushed
My old boss had a client like this. But the lady just wanted discounts and kept coming back. So the last time it happened I listened in as my boss fired her as a client and it was so awkward but sometimes it has to be done!
I’m an apprentice and these videos help me SO much. I don’t find them discouraging at all; they’re actually inspiring for me because even the best stylists in my eyes go through the same things as me. Thank you for helping me feel less alone💜
Aw! Glad to hear it!!! There are SO many great things about this job, but I think sharing the bad stuff is important too. It makes it feel less shocking when it happens to you.
This is very much a very emotional job. I mean we are essentially creating artwork and have a hand in people’s self esteem and their appearance. That’s a BIG weight to bear whether people want to acknowledge that or not. So yes it can be really intense to process when an experience goes sour. But for every bad experience there are ten more great ones. ❤ keep going!!
You sound amazing, I would adore being your client. 💛
I had a client go absolutely nuts on me in the salon. She had so much personal stuff going on and she loves to be in control. She was shaking her head while I was blow drying and wouldn’t let me come to a resolution. I was completely shaken, and had more clients that day. I just wanted to cry. She rebooked me a month later and apologized over and over. She continued to be my client for about a year and I hated everytime she came in. I was so tense and so nervous. She sent an email she moved and needed to cancel her future apts and I was SO RELIEVED!
I'm so glad you shared this. I had a rough week at the salon and you get the voice in the back of your head that's like, "maybe this isn't the career for you." But to remember that we all go through these icky situations is a comfort
I've followed your channel from years back and have only just started to watch your vlog style content. Listening to you, even the negative stuff is so easy to tune in to. I used to work retail for years and though it differs a bit from being hands on in the way your work is, I always felt I took things personally if something didn't go right, that left a customer unsatisfied. I think when you take pride in your work and someone comes along and tries to shoot that down, it's very hard not to feel attacked, especially in the manner this lady did to you. Whenever people are provided a service, they just let the worst come out it seems, I hope you have a good rest of your week!
I appreciate you sharing the lows too Bc it’s relateable and real life and does make me and I’m sure others, feel less alone ❤
Love watching these videos from you! I worked in makeup and these stories are partially what drove me out of it. Customers for any sort of beauty service can be so tough and I get it because it’s very personal, but we’re still humans.
I just started watching your videos and loved your color education one a year ago ...most informative ever! I think the general public does not undestand how color works at all and therefore act like professionals when we arent at all. I personally like my own downtime getting my hair done and am on my phone and dont care what my amazing stylist does inbetween me and other clients. We live in a very strange time and this is not you at all...yup out of your control . Im 53 and love your videos and inspiration !!!!
I definitely admire your hard work. You got this! You are not alone ❤❤❤
Love that you’re honest and real !!!!
wow that’s absolutely horrible. I am so sorry this happened to you and I am happy you have a great boss and positive outlook on the situation ❤❤❤
Fellow Hairdresser here 👋🏼🖤 yeah she wouldn’t get any highlights since it’s time to clock out but she could make an appointment for them 😂 but tbh I would just let her go since I’m not able to satisfy her 😪 and seems more trouble than she’s worth! Love your channel ❤
Thank you :) Agreed!
I love your client stories! It’s my fave part of your channel 😄
Thank you for being so open this is why i stopped being a stylist unless its for friends or family it was such an emotionally draining job especially for someone with anxiety you gotta have thick skin😮💨❤
Being honest and creating a safe space for support and awareness is perfectly healthy. Good for you for sharing. ❤ keep doing what you’re doing. It shows how big of a person you are that you understand her side of the story. It’s seems like she may have some personal issues and lacks understanding of how you’re trying to help her make good decisions as an expert.
It is really good that your boss can adequately see the whole situation how it is and does not doubt your professionalism . I’ve seen bosses who believes a client more than their workers . I always feel like these bosses are just stupid and unprofessional themselves .
It’s so funny too bc she basically explained in the email how well you’re able multitask and juggle multiple things at once while also (supposedly 🤨🤪) keeping everyone happy. She really didn’t think anything through did she?? 😂😂😂 I’m so sorry Sam you know you’re good at what you do and that’s all that matters ❤❤❤
love your honesty!! we get it sister!
my mind was blown about this women and what she did when u were talking about it on the podcast as well. People are just UNBELIEVABLE. period. Your a great person and a great stylist!! 🎉❤
Thank you
I was only a receptionist at a salon for a few years and I've glimpsed at the craziness y'all go through!!! I can't imagine. Sam, you're so strong, talented, skilled and a badass
You're so relatable! Love your videos
I’m so sorry you went through this. She sounds like a nightmare! Also, never in my life has a hairstylist stayed with me while I process, thank god! That would be so uncomfortable, I enjoy the quiet time!🩷🩷🩷
GIRL. ❤ I feel you! I’ve had a few miserable clients in my 20 years as a hairdresser, and nothing truly pleases these people. I’d say to take some time to reflect on all of the great work you do, and let this person and her ugly energy go. I have just moved states to a verrrrry different environment to the city I was in and salon I was at for the last decade. I too wanted to take a break and slow down for a couple months, and thought I’d look up hairdressing résumé’s etc as I feel like a dinosaur not applying for a job in over 10 years 😂 And I found your interview video. It was so nice to be validated by everything you said as it’s exactly how I approach it, and it made me feel so much better! Please know that you’re doing your best and you’re helping people, and you are never alone. It’s nice to feel that by watching your videos, too. Thank you! ❤
Dang Sam, it is so shocking to hear about these difficult clients. I could never imagine treating my hair stylist like this! Some adults just haven’t mastered communicating effectively. I’ve been following for a while!! Keep doing your thing girl. I hope the next time she’s in the salon all of your other clients rave about your work 😉
Love watching your videos! Have a great week!! ❤
Thank you! You too :)
Nothing is more frustrating than someone taking something way out of context and making you look bad because of THEIR assumptions. 🤦♀
I've been doing hair for 30 years. Girl, you are not alone. I have a blacklist. My motto is ' if you think it's so easy ...DO IT YOURSELF" LOL
FACTS
I’m a nurse and for some reason I feel so many parallels to you when you vent, even though they’re completely different jobs. Maybe it’s just that we both deal with humans in a “customer service” type capacity. I also constantly hear “Well find a different job” every time I talk about how difficult people can be. It’s frustrating and a burnout for sure
honestly, i prefer to sit in silence because it’s like the only time i can get some peace in my life. 😂 you’re amazing and anyone would be lucky to have their hair done by you!
Hey lady ! As fellow hairstylists I feel you . And at times I feel alone beacusepeoeple feel uncomfortable about it. I watch your blogs for the rawness . Thank you ❤
I just want to give you a hug ❤and let you know that you’re doing great, some people are horrible and I agree with everything you said ..don’t feel alone !!!!!!! Love ya Sam ! Take care of yourself okay ❤
Client number one?! YOU KILLED IT. It looks amazing!
UA-cam is an app I hardly open but when I do, and I see you posted BEST BELIEVE I’m clicking regardless of what I’m doing
You’re truly so amazing!!!! Not just a great, knowledgeable hair dresser, but a raw and authentic woman!!!! Yes you should be able to share the bad too, why not?! People nowadays pretend to live in a “perfect” world so unreal. Like you said you can talk about it and figure out how you can deal with such situations in a different way or plain out VENT!!!! 🗣️👏🏼🗣️👏🏼🗣️😅 keep being real. Please keep your videos as real as always. Who cares what these delusional women say. We really need more women like you!!!!
Love you Sam!!!
thank you for showing these things happen . it does happen way more, and some try to get out of paying for services in general and can talk to other salons about what name they use and leave reviews . its just messy being in service industry
Im SOOO sorry that you had to go through this!!! I never comment on videos but this one I just have to. I’m also a stylist who used to do hair full time and only do it part time now because of this very reason.. I got so burnt out and sick of the things we have to deal with. I also became the receptionist of a salon a few years ago and slowly started doing clients again just like you so I can relate to everything that you share with, the anxiety of dealing with difficult clients like this. What you are feeling is 100% normal and extremely frustrating. I’m sending you all the love and positive energy 💖 you are an amazing stylist and human being!!!💕
Thank you!!! Sending you so much love!
Sometimes we go through experiences to know when a red flagged is presented in the future. Sometimes we miss it. It did remind me as a client in a salon, that I am just a client. Not get to wrapped up in their and my story. Hope that makes sense.😅
Im a hairdresser too! I love hearing your stories and the truth. I can totally relate!
Will stop scrolling on Tik Tok to watch lol
Lol I'm honored!
LITERALLY same 😅😊❤🎉😂
I’m sorry this happened to you! I’m a stylist too. The worst is when you’re completely blindsided like that, when you thought everything was going fine. I think you’re on to something about her needing control and lashing out. I had a client email my salon once, complaining that I was “scurrying around and dropping things in my haste” (literally no idea what this meant, she literally said “scurrying” 😂 like yeah, maybe I walk with a purpose, I’m here to do my job and stay on schedule) and also that I had to stop and mix more colour 😅 it really does feel like a personal attack and is hard to not take personally.
after the shift I just went through as a server in a restaurant today, I really felt this message. 🖤
Sad but this is real life situations for us in the costumer service/ beauty-cosmetology industry. You are right! You sharing this, makes me feel less lonely. It makes these situations more real and takes the stigma out.
Hope this happens less often but, as you said “it happens to the best, because we are human”!
You’re strong girl. Align back to your true self. Negative happened when out true self a aren’t activated
I'm in customer service and I learn alot from these types of videos. You do help people. You can not please everyone. ❤
Girl just know I love you and everything about you ! I look up to you a lot
I’ve learned the hard way in any field not to make changes to my schedule to please people. That’s were you end up overworking yourself & having a stressful day. That one person you try to accommodate does not see it as a favor…. 💛💛💛
It's SO true!!!!!!!!! I feel like anytime I dishonor my boundaries and do something "extra" for a client, it completely gets taken for granted and never ends well.
Sam I love that you share with us the good, the bad and the ugly! It’s gives us a realistic POV of the beauty industry. Don’t listen to any of the haters, people will always have something negative to say when they see you thriving. We appreciate you ❤
as someone who works in customer service I totally get how you feel. People who know nothing about your job will love to rip you apart, even when they have no knowledge of what goes into it
Your human period . Thank you
Girllllll felt.
Today my coworker had a lady come in and give her flowers and beg for her to do her hair still, after causing a scene and storming out mad when her perm didn’t take well the previous time she had come in.
It’s amazing how some clients will go to extra lengths to get a stylist in trouble or try to “tattle” on them, and then realize later on that they were doing their job and trying their best.
You can’t fix stupid 🙃🙃🙃
Sam you are so strong🥲🫶🏻🥹 literally people drive me crazy & I already had enough anxiety before joining the industry😄 i applaud anyone working in a salon these days. It is not for the weak
omg you're better at anger management than me cause I would be FUMING with that email!! I'm mad for you!! lmao I agree with everything you said. And you're a great hair stylist!
It’s WILD to me for someone who’s not a professional to go to a professional to get their hair done… and then act like they know more than what the stylist does….
I’m not even a hair stylist but I totally understand your frustration! My hair stylist always double books me and I have never minded! Thank you for sharing your experience. I would never want to make my hair stylist feel this way. You can’t please some people!
Obsessed with that first color correction- I am currently in the same position as that client from bleaching my ends and using Sally’s brown dye at my root. 😂😅That final result gives me hope. The thing I love about you as a stylist is that not only are you honest about expectations and the fact a color correction is needed but not too proud to at least see what can be done. It’s night and day that before and after. The blend is 🔥. You are so talented, Sam! I’d drive from PA to NC any day lol.
Thank you so much
I heard this story a few days ago on your podcast, so at the beginning of this video when you said you’re last client is a sweet angel & I was like girllllllll you didn’t even know what a demon she was gonna be that day! 😩
You are not alone!! Keep your head up. There is always one bad apple out of the whole bunch. 😊
Dealing with the public is hell. Being a hairdresser would be a tough job, people these days are very nasty.
This is part of the reason I’m not doing hair anymore. I might get back into it but between this and health issues from covid I just can’t do it. I’ve had clients berate me in front of everyone for doing exactly what they told me to.. saying I ruined their days and their hair and that they absolutely hate it. It sucks. I felt good about some of them too thinking I did a good job and was proud of myself and then they just crush you instead of being honest and chill about it like a normal person.
My mom always said, remember you’re not gold or money not everyone will like you and it’s ok ☺️
Hey girl, I get you 💯. I’m a server at the cheesecake factory and I’ve been there almost 5 years. Daily, I receive wonderful tips and great compliments; however there are ALWAYS times when something goes awry. I absolutely try my best to fix it and make the guest’s experience positive. Sometimes you just CANT… it’s the reality of customer service. It hurts too because I really care about my job and company. People are spending a lot of money to go out to eat and I want them to leave happy. I know you feel the same.
Completely Relatable! It’s so frustrating when a client thinks they know more about hair then you do!!!! You just have to remember that you can’t be everyone’s fit! I’m still trying to learn how to process through those situations without taking it personally and I’ve done hair for forever!!!!
Thank you for sharing your experience, this literally happened to me yesterday. My client after 6 years of great hair and good relationship, was not happy with her hair I offered to fix the warmth in her hair , but she said our time ran its course. There’s actually more to the story, but it’s too lengthy to explain, but you get the gist of it. I was deeply saddened and upset and apologized. And of course it made me feel terrible and then I start to second-guess myself and literally went over in my mind what happened . I’ve been doing this job for 24 years and most of the time it’s a good experience but there’s those few that just tear you up and make you doubt yourself and feel like crap and you just wanna give up. Yes we are human and we are not perfect. All the time all we can do is try to learn from it sometimes clients can literally just turn on you. Ya just gotta pick your self up and keep going.
I'm sorry that happened :( But that goes to show that it still happens, even to stylists who have decades of experience! It's impossible to please everyone all the time, and people can be flakey. We have to just remember to focus on the positive experiences and not let the few bad ones make us doubt ourselves.
@@styledbysamvay I really appreciate your channel, actually, I was trying to find this topic and I came across you and keep telling us these experiences. I think they really help us not feel alone. It’s gonna take me a little bit to get over this one and I’m still tearing up over it but I will move on and I will be stronger for it.
Been there girl it completely sucks. I’m so sorry.
I start my new job tomorrow and what a perfect way to end the night
Congrats on the new job!! Good luck tomorrow :) I hope everything goes smoothly!
Congrats hun hope everything goes good at your new job ❤❤🎉
Ommggg as a hairstylist this is soooo infuriating!!! I would honestly drop her as a client and make sure I directly told her why she should mind her own business as everyone’s hair history is different. Ugh! Sorry that happened to you
Being a hairstylist is super hard! It's the truth, be nice to people providing a service.
Oh Sam!! I’m so sorry it worked out like that for you! I know how you are and how you feel about your clients, so I’m certain you took it personally! You’re right.. you can strive to be the BEST hairstylist and give the BEST service and there’s always gonna be that 1-2% of people who are just assholes or impossible to deal with. You are never going to please absolutely everyone. You just have to walk away from the situation knowing that you’re a bomb ass hairstylist, you always give your best and it just didn’t work out this time.
And I am not sticking up for this girl by any means, but I just have to say that some people have a really hard time being social and they can get a lot of anxiety when dealing with the “general public” I know because I am one of those people. Personally, I have walked out of many hair sessions thanking my stylist, tipping her really well and telling her I loved it, even to the point of raving about it, just to get into my car and cry all the way home. I know I know! It sounds really stupid and crazy but the fear of confrontation is so much, that I’d rather just take the L than to tell the stylist I didn’t like my hair. I dated a hairstylist and I know how personal y’all take it! It’s your craft, it’s your art and the last thing you wanna hear is that someone didn’t like all the hard work you put into their hair, plus I would never want to hurt anyone’s feelings! I’m just saying this to give you a little more perspective on where someone can be coming from because I know you were super confused when she hit you with the “I don’t really like it”, especially when you’ve had a very long day and you’ve finally made it to the finish line, ready to close down shop, who tf is going to start doing highlights to fix something?!
Well, if anything it made a great YT story! Those are my fave Sam Vey vids! Haha! 😂❤
I never realized how much hairstylists go through until my sister became one, you guys are srsly strong lmao
You tried your best. That’s all that matters. Big hugs!
Omg! I can relate to your experience and I do agree with your mom this woman had malicious intentions when she emailed your boss. She did try to attack you with no success, and she did you a favor . Instead, she just lost herself a good hairstylist. Please (cya) and don't ever take her back as a client she is a prblem.
Perfect for my sunday❤
Your right, it’s not personal. There is something hurting that person & wants to hurt someone else. They need prayer for healing, for themselves but also to prevent hurting other people.
That’s why I gave up doing hair after 30 years too many people have unrealistic expectations about what they can have xx
I love when you talk about all your experiences. We stylist can definitely relate that’s why we love watching you! This weekend I had a booking for a babylights retouch and she reached out to me and booked with me, let’s just say she rescheduled 3 times with me. 😫 my mistake was trying to accommodate her the 3 time, but you learn from these situations and the good thing is this time I got a non refundable deposit. So that helped a bit but wasn’t able to schedule any body else 😅
So frustrating! But it's true, we learn from those experiences.
Hairdresser here AND was assistant for a long time…. Salon life is no joke. You go hours without using the restroom let alone eating. Then deal with rude clients on top of running like a chicken with your head chopped off isn’t fun. 😒 BE NICE TO YOUR SALON PEOPLE! Be a nice human 🫶🏼
I totally agree! I have worked in the customer industry for so long! I know I can always learn from an experience, but at the end of the day, a karen is a karen..they suckk, don't let it ruin what joy you have of doing your job.
My cousin use to be a hairdresser. She was always a little scared. But once, she cut a client's hair and the client seemed fine. She blow driee her hair then starting to rant that her haurcut was too short and she was gojng to sue her. My cousin started shaking with anxiety. Turned out the client made it all up because she wanted a free haircut. My cousin couldnt take the hairdressing business anymore so she left it. It must be one of the most stressful jobs around. Mentally and physically. Standing all day must be painful.
Your video popped up on my you tube! I am a hair dresser . And yes when i used to do hair when someone was processing with a color I would almost always try to book a haircut or eat some lunch or something. You can always vent to us! And I just subscribed. Looking forward to more videos . And I loved the red and blond hair color that come out Awesome . Does that Lady know hard it is to get Red out of Hair Lol.
Hurt people, hurt other people. Pray for her.
I've been through this situation too. I've over booked because I'm a people pleaser and hate to tell people no.
I've learned if a client tells you they don't like something about their hair you must adjust it right then and there. If you don't it will come back and bite you later. A client doesn't care if you are at the end of your day tired/ready to drop exhausted, they only care that they are paying you for a service and it has to be absolutely perfect when they leave.
A good client should care about their stylists well being too! I love my girl, it's been five years andI bring her snacks and cards and gifts!