How VAs and ISAs use Follow Up Boss | Bosses in Action

Pavel Stepanov, CEO of Virtudesk, and Nino Aines, expert inside sales agent (ISA) and virtual assistant (VA) at Virtudesk, dive into their high-level workflow and set-up in Follow Up Boss. Learn how they onboard, train, and assign tasks to their VAs and ISAs.
If you're thinking about hiring for these roles, refreshing your ops strategy, or are curious to learn more-this episode of Bosses in Action is for you.
00:00 Intro
02:03 Using Follow Up Boss with Niño Anies
04:28 The Main Task
04:55 Dialer ( Outbound & Inbound calls)
05:35 Admin and Nurturing Leads
07:37 Recording Calls
08:35 Creating List for Dialing
09:22 Establishing and Follow up with Leads thru text and emails
11:11 Handling questions to a specific property
15:06 Scheduling and Appointments
16:16 My Shift with Niño Anies
17:43 Getting a hot lead and processing it
18:53 Benefits of using FUB as an ISA
21:53 VA's use for to the highest potential
23:58 Getting the Scripts with Pavel Stepanov"

[@kusinanginamo9772]

Nino Ridhen Anies we are so proud of you❤️💋💕

[@kyreseina1818]

Wow! We're all very proud of you Nino. You did a great job there. Thank you Tristan for giving Nino an opportunity to share his experiences with your community. =)

[@fatimapatriciapablo8924]

I love it! Great job Nino!! Thanks for introducing FUB.

[@livingindxb]

Can the dealer be used for Dubai nos for outbound dialing ?

[@brettmiller8369]

Are all VA's ISA and vise versa?