Honestly one of the best compliments I ever got was from a district nurse. I had long term complicated care they needed to come twice daily to help with, and they were amazing, I’d chat to them or just straight up say “I’m really tired” or “I’m not my best today” and apologise for not being social those days. One day a nurse smiled after I had to call for help late at night and I apologised for being awkward, “No love honestly, you’re our easiest patient, your treatment isn’t the easiest but you’re not rude, you’re not mean, you’re honest with us if anything changes, you offer us food and drink, it’s a delight to come here especially after some of our other patients. Please never feel you’re putting us out, we love to come and see you, make sure you’re okay”. And I cried for like an hour after that
As a chronically ill patient, I'm deeply appreciative of the kind, patient, highly competent receptionists and office managers I've met on my journey to diagnosis and (continued) treatment. While I always bring specific notes, and make sure to verbally express my gratitude to all healthcare admin staff, your video pointed out things I could do better to make their jobs easier. Thank you, Mira. :)
This video reminds me of my favorite tweet of all-time: "This is great! I'm going to get a good-grade in (being-a-patient), something that is both normal to want and possible to achieve!"
Honestly if you brought that type of worker chocolate she would probably cry on the spot and list you as her next of kin on any official documents for the rest of her life
@@musingmirathis is why I make cookies (whatever they tell me their favorites are) most of the times I have to go in-person for appointments. Those sorts of folks are saints walking amongst us. They deserve sugary treats, at the very least. 🌸
Lol But it really does go both ways.. I see plenty of times when the patients (including myself) are being perfectly polite and are just checking in, and the receptionist can be extremely rude.
I don't think I've ever clicked something so fast in my life. Missing the admin at my orthodontist's office, and the admin at the hospital I frequented for MRIs 🥺 I was only in every 6 months but she always remembered me
There was an older / senior aged receptionist at my local drs office that recently retired. She was pleasant enough with other patients, but her whole demeanor would change when I walked in. I miss her so much, she was the best part of my experience going to the doctors. I loved how disgruntled she was and how she’d share some frustrations with me occasionally
I havent worked as a medical receptionist but I've been a hotel receptionist and the amount of times someone has thought that i was stealing their information has driven me up the wall. "No ma'am, I'm not trying to steal your credit card information, i just need it to reserve the room for you. That's how... every transaction... works."
When I worked in a kitchen, a customer called in because they wanted to order some food for delivery to a friend who had a death in the family. The customer "couldn't make it down to us" before the delivery they wanted to schedule in 2 or 3 days, and they didn't want to pay by card over phone. I had to explain to them that if they are buying catered food delivered to someone else, we can't fulfill and deliver the order until they paid for it. They ended up giving their credit card number
Some people don't want to "be like other girls". I? I don't want to be like other customers. I want to be nice, sweet, accommodating. I want to be the day's favorite customer that did everything perfectly and gained approval. Thank you for making an ASMR to capture that feeling LOL
I worked in customer service for about 20 years, and so I try to be very nice to admin staff/receptionists. A good relationship is helpful when one needs a bit of flexibility. At my last doctor's visit, the receptionist needed to know my current meds (since I needed a prescription refill); I was prepared with a written list. The background music is very soothing, thank-you.
With the new characters and the sets, it’s easy to overlook how on point your acting is. You’re quite talented, and I am looking forward to seeing what else you are cooking up for us 😂. Keep up the great work!
This is both super soothing and triggering at once. Anyone who worked in customer service know the pain of having entitled clients/patients but also the absolute joy of having a good one. 10/10 will watch again. Thank you for this :)
I love how expressive you were in this! Excellent work. I could see the life leaving your eyes whilst addressing the other customers. Simply Brilliant.
You have one of the best,"My irritation is boiling over; but for the sake of my own sanity and professionalism, I am choosing not to scream " faces I have ever seen,I just wanted you to know how talented you are at that.
I don’t work in medical admin but I do work in travel admin and it is very similar to this. 😂 I LOVE the calming music against the typing, that is so lovely.
My previous go-to video has been your making you famous video, I think Ive played it at least twenty times to get through my work day. This may become the new go-to. Amazing content as always, youre underated as hell with great character work and production value. I cant wait for more people to find your channel, you quickly became my favorite. Keep up your amazing work!
While this is not a medically related story I do currently work as a front desk agent at a local hotel and just the other night I had a pair of guests scare off other potential guests by making a big production about finding a bug in their room. They claimed the entire hotel was infested and that it was my job to make them a reservation at another hotel and pay to dry clean ALL of their clothes.
I once went to the doctor and I felt something about the receptionist that handled me was off, but I didnt think too much about it. So I checked in with her and went to the waiting room. After two hours (!) I was like "Ok this cant be real, I am going to ask whats going on", so I went back to the reception only to be told that my receptionist quit her job pretty much directly after I checked in (not related though, just coincidence) and she didnt actually check me in. So much wasted time 😂
I never knew I needed this so much! Unfortunately, it does mean I will be chasing this IRL forever. Good luck and godspeed in all your endeavors, and thanks for the tingles!
One very simple day of a phone customer service girl....to every person doing this job, you are a hero, truly :) i ONE TIME answered the phone where i work, ONCE and i nearly started a war with a Clinique. They wanted very specific stitches for me to bring them, stiches that i told them they we don't have ready for sale/delivery, so i'd have to go by them and then come to the Clinique (which was no problem) while our offices was about 40klm away + another 10 klm to go buy it and i had to do all that in 20 minutes (this is the actual problem) and they would pay later (which is very common for Cliniques and hospitals)......After emphasizing that this time table is not possible, they replied that they do not care, they have to have them in 20 minutes, so i went like, OK I'm guessing you have already send a chopper to pick me up and she went huh ? Well how else you want to cover about 50klm in 20 minutes with a stop to get the stiches and the traffic. She asked what chopper am i talking about and if this was humor on my part and i replied that i literally believe that she is doing a prank call because there is FLAT ZERO chances that a doctor, an educated person, with a degree, could do something SO FREAKING BRAINDEAD STUPID like starting a surgery without checking that he/she has the correct stiches to stich up the patient when they're done, in order to be in such a hurry to have them .......right ?????? RIIIIIGHT ???? OMFG you, actually get PAID for this :| ?? She replied to someone (probably the doctor) that we don't have them and she hanged up... My Boss came to me, hugged me, told me that an answer like this is what he wanted to shout himself at a costumer for YEARS, told me to go home because he gives me the rest of the day off and gave me out of his wallet 20$ to buy a pizza or something to eat (no i'm not joking 😂😂 ) but he also wanted me to NEVER ANSWER ANY PHONE AT WORK EVER AGAIN 😂😂😂😂no i wasn't fired, I'm still working there
I should tell my doctor we need complimentary beverages in the waiting room. "I saw it in a video!" She'd probably tell me to stop viewing videos and go for a walk.
This so goddamn specific yet so very comforting. I can’t help but want to give this character a coffee and some pastries to help. I applaud you and your dedication to your craft.
I do technical support for HomeLink systems, so while not dealing with patients, I still feel this video on a deep level. I truly feel like this job has broken who I was and made me a worse person. I almost couldn't relax listening to this video because I've dealt with some of the worst dregs of society on the phone. However, you nailed it and still made a really relaxing video nonetheless.
I genuinely hope this becomes a recurring character, just like the artist. I feel like medical staff goes through so much bs that you’ll never run out of video ideas.
I loved my job when I was an urgent care receptionist (moved, had to change jobs 😞) but also yeah that initial call was such a mood and I kept thinking “well this seems familiar”
This is so relaxing, even tho it's giving me flashbacks to when I worked at Walmart and had to deal with the worst customers. The music is great and I especially love how clicky the typing is 😌 (Beautiful ring, btw.)
this was sooo so relaxing i enjoyed it a lot, but also ur micro-expressions were sending me 😭 absolutely love the acting that u do for these roleplays!! and ur makeup looked very lovely as well
It's videos and comments like this that forever gratify my decision not to become a practioner and stick to the engineering side of medicine. As I have told many a family and friend who asked why I didn't become a physician "I do not have the patience for patients."
I recently just found Mira, while doing my nightly ASMR video hunt so i can fall asleep. Mira has been nothing but soothing and great so far! I cannot wait for more videos in the future like this one! 🤍
What the heck! I just saw Caitlin Reilly's "The Receptionist At Every Doctor's Office" and then this video pops up today 🤣 This was sooooooooooooooo relaxing~ I loved the typing and your acting is always amazing!! I genuinely felt bad for this receptionist.. I want her to have a good day 😭
I work in healthcare admin and this is a fantastic reminder of why I'm grateful that my job is not patient-facing... though god knows the clinicians we deal with daily have their own separate... let's say 'quirks', lol
Gurl, you're so talented that this is honest to go triggering me; I was a medical receptionist at a small rural community health center that would incorrectly pop up as the first option when you googled "free clinics in [the town]". I FELT that first telephone call in my bones. My favorite event was when a lady called saying that her husband was VOMITING BLOOD. I politely advised that she take him to the ER. The head nurse overheard and scolded me for not transferring it back to a nurse. So that she could maybe connect with someone who'd tell her the same thing, but more likely get an answering machine? Okay, Lana.
This is the strangest sense of timing, since I spent an hour today arguing with a rude receptionist on registering for a doctor's appointment on Monday. I wish I was bullshitting here, but it's the God's honest truth. 😂
This is too real! I am a medical assistant and I hear my poor front office gals getting yelled at all the time. My favorite is making the patients feel bad and then they end up apologizing on the way out, for thing out of our control.
20:29 bruh the look on her face as she says have a wonderful day, specifically the word "day" XDDD the way her mouth moves around that word it's like three parts disgust and seven parts fear, fear that she's actually putting that into the world, that she might in some way manifest a wonderful day for this human into the causal loop
I love this medical roleplay, Mira!😊💙💙💙💙💙💙💙👍. It makes me happy when I visit to the doctor's appointment last February to check my blood pressure and my health.😊💙🎇💙🎇💙🎇💙🎇👍. Well done, Mira!😊😙💙💙💙💙💙💙🌷💖💖💖💖💖💖😊🎇👍
You know, I hate when people over pronunciate harsh sounding letters in asmr... this is the most soothing, relaxing video I've ever watched. Love it! First 2 minutes of me ever watching your channel and already this good!💖🥰
Not a medical story, but Food Service. A customer had come in the night before, paid with a 50, and got the correct change. The next day, the customer and their adult son came in, claiming that they'd paid with a $100 and had been shorted $50. My boss checked the safe, and the numbers for the night before, everything matched as being paid with a 50, which the receipt showed. Customer started yelling, so I (6'5") stepped around the line, and asked my boss if everything was alright. Customer stepped back again, then started accusing ME of having been the one that took the money, (I had actually not even worked the day before, and never worked the night shift) I kinda laughed at her, and explained just how wrong she was. Lady went back to complaining we'd stolen $50 from her. Boss checked the cameras, and SAW that it was paid with a $50, and the lady still kept trying to say it wasn't. We explained everything, and asked the customer to leave. She started cursing, at which point the phones came out, and we informed her that if she DIDN'T leave, we'd have the police eject her and have her tresspassed. (arrested for tresspassing, and never allowed back). She stormed off with her son in tow. She kept calling back about the issue, just generally harrassing the store. The next day, her SON came back with a weapon on his hip (not drawn, but visable), he started shouting about the money, at which point, with the weapon on display and the immediately hostile behavior, my boss called the police, and the guy ended up actually in jail. Edit: Just want to say I know that pain, I used to work in customer service/tech support for a number of years. It's sad that food service isn't nearly as stressful. Also I LOVE that keyboard, so pretty
idk this is probably more of a joking theme but it genuinely makes me less anxious about the idea of going to see a doctor haha ❤ thanks for sharing your amazing work, you never fail to make me smile and relax! edit: oh my god 10:46 the ULTIMATE customer service experience haha
Honestly, I always try to be a good customer/patient because of how notoriously terrible any service job tends to get. And whenever I'm actually *told* that a service worker likes me, I'm both delighted and heartbroken. But yes, it's soothing as hell. *EDIT* The way the hope and light leaves your eyes as you realise the man didn't finish filling in the form was too hecking real and WOOF- Reminds me way too much of my nurse friend, my retail friend and myself when I was on door greeting during the Christmas season. 😂😂😂
as person who works as a call responder (not First responder or health care) People who call you then you tell them your not what they need and they get mad at you is as frustrating if not more than doing customer service because its always like "There is so much shit I could say, but this is my only source of Income so I can't."
I know that my doc receptionists are always amazed when I took the time to visit the practive website, download the forms and fill them out and bring them in.
This video came on the perfect day for me. Just finished the first week at a new job I can be somewhat proud of, and now it's time to relax. I have also learned that I've been saying Mira wrong. I've been saying it my-ra, like the Mira River
One of the Karen's being called "Dolores" (which means, basically, Pain) is just petty, wild, and perfectly on point. I love it
Ha ha ha ha ha I’m so happy someone caught it 😂😂😂
Was low-key expected her surname to be Umbridge
Especially when she said "We have multiple Doloreses in the system"
@@musingmira Being a native Spanish speaker really helped for once 😝✌🏻.
Thanks so much for this fantastic ASMR role, as always
Honestly one of the best compliments I ever got was from a district nurse. I had long term complicated care they needed to come twice daily to help with, and they were amazing, I’d chat to them or just straight up say “I’m really tired” or “I’m not my best today” and apologise for not being social those days. One day a nurse smiled after I had to call for help late at night and I apologised for being awkward, “No love honestly, you’re our easiest patient, your treatment isn’t the easiest but you’re not rude, you’re not mean, you’re honest with us if anything changes, you offer us food and drink, it’s a delight to come here especially after some of our other patients. Please never feel you’re putting us out, we love to come and see you, make sure you’re okay”.
And I cried for like an hour after that
I can feel the pain in your voice and in your eyes. This isn’t acting, it’s remembering lol.
As a chronically ill patient, I'm deeply appreciative of the kind, patient, highly competent receptionists and office managers I've met on my journey to diagnosis and (continued) treatment. While I always bring specific notes, and make sure to verbally express my gratitude to all healthcare admin staff, your video pointed out things I could do better to make their jobs easier.
Thank you, Mira. :)
Receptionists deserve a medal for willingly going through all this; retail workers too, honestly. Yall are a different breed XD
it takes a special person to deal with customers all day everyday
@@LyonHall1 Indeed. I have a friend who's a barista at Starbucks and I couldn't imagine all the shit he has to deal with on a daily basis
As a retail worker thank you I'm about to leave for work so I needed the encouragement
@@fableshearth2457 Good luck; hope the Karens are minimal and nothing breaks!
@@fox-fluffl9002 update; it was a long day but there was only one major Karen event and I made it home!
the look of sincerity when the receptionist says "thank you" at 13:34 is just 🥺
This video reminds me of my favorite tweet of all-time: "This is great! I'm going to get a good-grade in (being-a-patient), something that is both normal to want and possible to achieve!"
😂 this hits too hard
That's the kind of worker you should bring a box of chocolate to the second time you see them.
Patience like that needs fuel.
Honestly if you brought that type of worker chocolate she would probably cry on the spot and list you as her next of kin on any official documents for the rest of her life
@@musingmirathis is why I make cookies (whatever they tell me their favorites are) most of the times I have to go in-person for appointments.
Those sorts of folks are saints walking amongst us. They deserve sugary treats, at the very least. 🌸
The title is so specific and yet something I never knew I needed
As someone who’s worked as a medical receptionist before….. this. 💯
Tune in next time for: medical receptionist trying to get a single straight answer from a patient’s insurance provider. 😂
STOPPP omg if anyone could channel the pain of processing a prior authorization into ASMR gold it’d be you
DUDE THIS! I love being a medical receptionist but the amount of people who walk in and just go "i'm here" like.... ok, but who are you?
Lol But it really does go both ways.. I see plenty of times when the patients (including myself) are being perfectly polite and are just checking in, and the receptionist can be extremely rude.
@@musingmira that'd be a long one
I don't think I've ever clicked something so fast in my life. Missing the admin at my orthodontist's office, and the admin at the hospital I frequented for MRIs 🥺 I was only in every 6 months but she always remembered me
That means you were a gold star patient and you deserve the love of a thousand puppies. ✨
That “I can’t tell you to go F yourself but I’m thinking it anyway “ smile warms my heart.
Game recognize game 😂
This is why I was SO thankful for masks when speaking to patients lol the facial expressions are ACCURATE
I swear the masks helped me keep my job during those times.
There was an older / senior aged receptionist at my local drs office that recently retired. She was pleasant enough with other patients, but her whole demeanor would change when I walked in. I miss her so much, she was the best part of my experience going to the doctors. I loved how disgruntled she was and how she’d share some frustrations with me occasionally
I havent worked as a medical receptionist but I've been a hotel receptionist and the amount of times someone has thought that i was stealing their information has driven me up the wall. "No ma'am, I'm not trying to steal your credit card information, i just need it to reserve the room for you. That's how... every transaction... works."
“Ma’am I don’t even know how I could use your cell number and date of birth to steal your identity okay. Please just. Fill out the form” 🙃😂
When I worked in a kitchen, a customer called in because they wanted to order some food for delivery to a friend who had a death in the family. The customer "couldn't make it down to us" before the delivery they wanted to schedule in 2 or 3 days, and they didn't want to pay by card over phone. I had to explain to them that if they are buying catered food delivered to someone else, we can't fulfill and deliver the order until they paid for it. They ended up giving their credit card number
Some people don't want to "be like other girls". I? I don't want to be like other customers. I want to be nice, sweet, accommodating. I want to be the day's favorite customer that did everything perfectly and gained approval. Thank you for making an ASMR to capture that feeling LOL
I worked in customer service for about 20 years, and so I try to be very nice to admin staff/receptionists. A good relationship is helpful when one needs a bit of flexibility.
At my last doctor's visit, the receptionist needed to know my current meds (since I needed a prescription refill); I was prepared with a written list.
The background music is very soothing, thank-you.
Receptionist loves her chronic illness/disabled patients because they literally have everything ready lol
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Can we just take a moment of respect to everyone who has to sit behind a desk and listen to people griping over the phone for living
With the new characters and the sets, it’s easy to overlook how on point your acting is. You’re quite talented, and I am looking forward to seeing what else you are cooking up for us 😂. Keep up the great work!
This is both super soothing and triggering at once. Anyone who worked in customer service know the pain of having entitled clients/patients but also the absolute joy of having a good one. 10/10 will watch again. Thank you for this :)
I love how expressive you were in this! Excellent work.
I could see the life leaving your eyes whilst addressing the other customers. Simply Brilliant.
I have to be honest with you. This is my actual job. This is SO accurate, I cannot even start XD
Great job Mira, this one made me laugh
Press F to pay respects 💀
You have one of the best,"My irritation is boiling over; but for the sake of my own sanity and professionalism, I am choosing not to scream " faces I have ever seen,I just wanted you to know how talented you are at that.
I don’t work in medical admin but I do work in travel admin and it is very similar to this. 😂
I LOVE the calming music against the typing, that is so lovely.
My previous go-to video has been your making you famous video, I think Ive played it at least twenty times to get through my work day. This may become the new go-to. Amazing content as always, youre underated as hell with great character work and production value. I cant wait for more people to find your channel, you quickly became my favorite. Keep up your amazing work!
Thank you so much Jacob!!! 💛
While this is not a medically related story I do currently work as a front desk agent at a local hotel and just the other night I had a pair of guests scare off other potential guests by making a big production about finding a bug in their room. They claimed the entire hotel was infested and that it was my job to make them a reservation at another hotel and pay to dry clean ALL of their clothes.
Oh my gosh. At this point I’m just impressed by how creative some of these people get.
Five stars for your superb acting abilities....all your stuff is great, you're always bringing it up to the next level!
Thank you!
These themed ASMR videos are always fantastic. This one included which was very funny
Lol the immediate smile dropping from the face as soon as the guy turned around at 10:47 is pure customer service
I once went to the doctor and I felt something about the receptionist that handled me was off, but I didnt think too much about it. So I checked in with her and went to the waiting room. After two hours (!) I was like "Ok this cant be real, I am going to ask whats going on", so I went back to the reception only to be told that my receptionist quit her job pretty much directly after I checked in (not related though, just coincidence) and she didnt actually check me in. So much wasted time 😂
I never knew I needed this so much! Unfortunately, it does mean I will be chasing this IRL forever.
Good luck and godspeed in all your endeavors, and thanks for the tingles!
One very simple day of a phone customer service girl....to every person doing this job, you are a hero, truly :)
i ONE TIME answered the phone where i work, ONCE and i nearly started a war with a Clinique. They wanted very specific stitches for me to bring them, stiches that i told them they we don't have ready for sale/delivery, so i'd have to go by them and then come to the Clinique (which was no problem) while our offices was about 40klm away + another 10 klm to go buy it and i had to do all that in 20 minutes (this is the actual problem) and they would pay later (which is very common for Cliniques and hospitals)......After emphasizing that this time table is not possible, they replied that they do not care, they have to have them in 20 minutes, so i went like, OK I'm guessing you have already send a chopper to pick me up and she went huh ? Well how else you want to cover about 50klm in 20 minutes with a stop to get the stiches and the traffic. She asked what chopper am i talking about and if this was humor on my part and i replied that i literally believe that she is doing a prank call because there is FLAT ZERO chances that a doctor, an educated person, with a degree, could do something SO FREAKING BRAINDEAD STUPID like starting a surgery without checking that he/she has the correct stiches to stich up the patient when they're done, in order to be in such a hurry to have them .......right ?????? RIIIIIGHT ???? OMFG you, actually get PAID for this :| ?? She replied to someone (probably the doctor) that we don't have them and she hanged up...
My Boss came to me, hugged me, told me that an answer like this is what he wanted to shout himself at a costumer for YEARS, told me to go home because he gives me the rest of the day off and gave me out of his wallet 20$ to buy a pizza or something to eat (no i'm not joking 😂😂 ) but he also wanted me to NEVER ANSWER ANY PHONE AT WORK EVER AGAIN 😂😂😂😂no i wasn't fired, I'm still working there
I’m dying 😂😂😂 We all need a boss like that oh my goodness. Also just mad respect for calling them out 😂😂😂
I should tell my doctor we need complimentary beverages in the waiting room. "I saw it in a video!" She'd probably tell me to stop viewing videos and go for a walk.
This so goddamn specific yet so very comforting. I can’t help but want to give this character a coffee and some pastries to help.
I applaud you and your dedication to your craft.
I'm happy that I brighten her day!
I'm really shocked you dont have at least double sub count yet. Your videos have been top notch since day one.
I do technical support for HomeLink systems, so while not dealing with patients, I still feel this video on a deep level. I truly feel like this job has broken who I was and made me a worse person. I almost couldn't relax listening to this video because I've dealt with some of the worst dregs of society on the phone. However, you nailed it and still made a really relaxing video nonetheless.
This video was soothing and makes me not miss working in a customer service job. Great job Mira!
I genuinely hope this becomes a recurring character, just like the artist. I feel like medical staff goes through so much bs that you’ll never run out of video ideas.
Just clocked out of my shift as a medical receptionist. This gave me whiplash
Btw ur a hell of a lot nicer than me on my disgruntled days. Props to this receptionist character 😂
This makes me think about all the other niche preferences I have yet I’m unaware of.
This is my job and so many things about this were so relatable, specially that moment with the other client 😭😭
The sheer panic of “do they REALLY have the audacity?!”
LMAO this is basically a subsection of my job in ASMR format. Never thought I'd see the day, this is great.
I loved my job when I was an urgent care receptionist (moved, had to change jobs 😞) but also yeah that initial call was such a mood and I kept thinking “well this seems familiar”
This is so relaxing, even tho it's giving me flashbacks to when I worked at Walmart and had to deal with the worst customers. The music is great and I especially love how clicky the typing is 😌 (Beautiful ring, btw.)
this was sooo so relaxing i enjoyed it a lot, but also ur micro-expressions were sending me 😭 absolutely love the acting that u do for these roleplays!! and ur makeup looked very lovely as well
It's videos and comments like this that forever gratify my decision not to become a practioner and stick to the engineering side of medicine.
As I have told many a family and friend who asked why I didn't become a physician "I do not have the patience for patients."
That last line. I feel that in my very soul.
As someone with chronic pain, I love being prepared for my healthcare workers 💕
god i love all of you in health admin so much. yall are amazing.
I recently just found Mira, while doing my nightly ASMR video hunt so i can fall asleep. Mira has been nothing but soothing and great so far! I cannot wait for more videos in the future like this one! 🤍
The smile in the face of complete unreasonableness, all the mannerisms are perfect!
as someone with a lot of health related anxiety, this is really nice. thank you :)
What a shift. Please buy yourself your favourite beverage on your way home, your work was outstanding.
Ha ha ha thank you so much!! 💛
What the heck! I just saw Caitlin Reilly's "The Receptionist At Every Doctor's Office" and then this video pops up today 🤣
This was sooooooooooooooo relaxing~ I loved the typing and your acting is always amazing!! I genuinely felt bad for this receptionist.. I want her to have a good day 😭
I work in healthcare admin and this is a fantastic reminder of why I'm grateful that my job is not patient-facing... though god knows the clinicians we deal with daily have their own separate... let's say 'quirks', lol
As someone who is hopefully going to college in the fall to be a medical administrative assistant, i inspire to be like this 😊
Gurl, you're so talented that this is honest to go triggering me; I was a medical receptionist at a small rural community health center that would incorrectly pop up as the first option when you googled "free clinics in [the town]". I FELT that first telephone call in my bones.
My favorite event was when a lady called saying that her husband was VOMITING BLOOD. I politely advised that she take him to the ER. The head nurse overheard and scolded me for not transferring it back to a nurse.
So that she could maybe connect with someone who'd tell her the same thing, but more likely get an answering machine? Okay, Lana.
Brilliant. Even when you're looking a little pissed, that smile brightens up everything.
10/10. Funny, accurate, and enjoyable. 😂
This is the strangest sense of timing, since I spent an hour today arguing with a rude receptionist on registering for a doctor's appointment on Monday. I wish I was bullshitting here, but it's the God's honest truth. 😂
😂 hopefully this can help you relax a bit after that.
This makes me so glad I work in the OR.
Only talk to patients before and after their surgeries.
You do excellent roleplay acting, it feels very natural! I love this, you have a new sub!
This is too real! I am a medical assistant and I hear my poor front office gals getting yelled at all the time. My favorite is making the patients feel bad and then they end up apologizing on the way out, for thing out of our control.
20:29 bruh the look on her face as she says have a wonderful day, specifically the word "day" XDDD the way her mouth moves around that word it's like three parts disgust and seven parts fear, fear that she's actually putting that into the world, that she might in some way manifest a wonderful day for this human into the causal loop
This is painfully realistic, brings me right back to my time in healthcare admin!
18:58 that was glorious. That expression came from the heart lol.
I'm a new subscriber, and I just wanted to say that your voice is very soothing and your content is great!
Love your role-playing videos, so creative.
I love this medical roleplay, Mira!😊💙💙💙💙💙💙💙👍. It makes me happy when I visit to the doctor's appointment last February to check my blood pressure and my health.😊💙🎇💙🎇💙🎇💙🎇👍. Well done, Mira!😊😙💙💙💙💙💙💙🌷💖💖💖💖💖💖😊🎇👍
Love the background music. Well done, super relaxing ❤️🤩
I have never been so relaxed and simultaneously secondhand stressed😂 I love this
You know, I hate when people over pronunciate harsh sounding letters in asmr... this is the most soothing, relaxing video I've ever watched. Love it! First 2 minutes of me ever watching your channel and already this good!💖🥰
As a pharmacy technician, this is SO accurate.
Not a medical story, but Food Service. A customer had come in the night before, paid with a 50, and got the correct change. The next day, the customer and their adult son came in, claiming that they'd paid with a $100 and had been shorted $50. My boss checked the safe, and the numbers for the night before, everything matched as being paid with a 50, which the receipt showed. Customer started yelling, so I (6'5") stepped around the line, and asked my boss if everything was alright. Customer stepped back again, then started accusing ME of having been the one that took the money, (I had actually not even worked the day before, and never worked the night shift) I kinda laughed at her, and explained just how wrong she was. Lady went back to complaining we'd stolen $50 from her. Boss checked the cameras, and SAW that it was paid with a $50, and the lady still kept trying to say it wasn't. We explained everything, and asked the customer to leave. She started cursing, at which point the phones came out, and we informed her that if she DIDN'T leave, we'd have the police eject her and have her tresspassed. (arrested for tresspassing, and never allowed back). She stormed off with her son in tow. She kept calling back about the issue, just generally harrassing the store. The next day, her SON came back with a weapon on his hip (not drawn, but visable), he started shouting about the money, at which point, with the weapon on display and the immediately hostile behavior, my boss called the police, and the guy ended up actually in jail.
Edit: Just want to say I know that pain, I used to work in customer service/tech support for a number of years. It's sad that food service isn't nearly as stressful. Also I LOVE that keyboard, so pretty
Holy moly WHAT is WITH some people!
@@musingmira entitlement culture is a massive part of the issue. She had escalated so far, I really don't think she could have backed down.
I really enjoy every minute!! As always! Thanks Mira!!
love this one
idk this is probably more of a joking theme but it genuinely makes me less anxious about the idea of going to see a doctor haha ❤ thanks for sharing your amazing work, you never fail to make me smile and relax!
edit: oh my god 10:46 the ULTIMATE customer service experience haha
I’m so glad! 💛
as a medical receptionist, this is honestly too close to reality oh my god
The amount of times I have uttered the phrase “….. no I can’t. I can’t just make the doctor do that” in my life is too many to count.
Honestly, I always try to be a good customer/patient because of how notoriously terrible any service job tends to get. And whenever I'm actually *told* that a service worker likes me, I'm both delighted and heartbroken.
But yes, it's soothing as hell.
*EDIT*
The way the hope and light leaves your eyes as you realise the man didn't finish filling in the form was too hecking real and WOOF- Reminds me way too much of my nurse friend, my retail friend and myself when I was on door greeting during the Christmas season. 😂😂😂
Hey, no argument here. It's right up there with getting a high five from the doctor over your results. Love the Video! 👏👏👏👏
Appreciate your finding new and different things to do!
You're the sweetest; thanks again for your work ❤😊
as person who works as a call responder (not First responder or health care) People who call you then you tell them your not what they need and they get mad at you is as frustrating if not more than doing customer service because its always like "There is so much shit I could say, but this is my only source of Income so I can't."
Life is harder for those that are gifted because they have to care for so many and be understood by so few
this video really helped me when i did not feel good
I love typing sounds even without power mics. Thanks again for more wonderful content
Instant subscribe, this was so fun, and your acting is amazing!
I know that my doc receptionists are always amazed when I took the time to visit the practive website, download the forms and fill them out and bring them in.
OMG! I managed a medical office for over a decade and this is spot on! 😂😂😂
There are still creative ASMR creators out there
Thanks for the video Mira!
I've been sick the last two days this really helped
Just found your channel and love this video!
This is perfect I'm going to get a good grade in customer
This channel had my curiosity.....now it has my attention :)
This video came on the perfect day for me. Just finished the first week at a new job I can be somewhat proud of, and now it's time to relax.
I have also learned that I've been saying Mira wrong. I've been saying it my-ra, like the Mira River
Way to go!!!
And ha ha ha wouldn’t be the first time that’s happened. 😉
I love the music in the background ❤
As a medical receptionist myself this is so real oh my god 😭
Always feels good to get a good grade in patient