I ordered a product on official website before 10 days on 28-10-2024 but the product is not dispatched yet and also in track your order shows "we have not yet received tracking data for your order". So I complained this to chat support for 2 times and they respond to say we will resolve it soon, but the problem is not resolved yet. What can I do ?
When you order during good offer time , they overwhelm with shipping… they take some time to ship but they will do it for sure … in worst case it might take even month to reach .. this scenario annoys the buying experience but nothing can be done from outside
If one serving is 30 gm then it have 83.3 serving per 2.5 kg not 100. In app it shows 25gm serving but you get product which has different serving size.
Its there new marking strategy, all new packages have new servings size as 30g and 83 servings. In app and web they haven’t updated yet , But in both the cases the net quality is same i.e 2.5kg
In both case amount of whey Protein is same in your case it's 2.5 kg but amount of protein per 100 gram is less. On its official app they claim that it have 76 gram of protein per 100 gram in strawberry flavour but what you get it only have 75.56 gm of protein per 100 gram. This is a scam from Myprotein.
@mayankverma4601 I understand there is miss match between official website and the new package but its not that big that we can label it as scam 🙂 More over per scoop basically it should give 22-24g protein which is sufficient for intermediate body building. And someone who is looking for more protein they should choose WPI instead of blend or WPC.
Not Scam.. its their new marketing strategy… older details were 100 servings with scoop size 25g giving 19g of protein… Now scoop size changed to 30g giving 22.6g protein…so it’s reduced to 83 servings…. In both the way overall if you see still you are getting 2.5KG. Don’t worry… its still the same quantity
Please help me bhai I purchased casein protein from myprotein app, its 2.5kg only at just Rs 2950 Because of 1st referral discount of 500 Rs. Bhai mera jab order aya to package damaged tha. Or bhai open karne ke baad packet par jo nutrition information thi usme kuch differences the, jo ki official website par di hui values se match ni ho rahi. Or bhai mere packet ki manufacturing date 01/2024 he and expiry date 02/2025 he. Yani ki shelf life only 13 month likhi he jabki company 2 years bolti he. Bhai ye sari bate me myprotein team ko bata chuka hu or pichle 20 days se wo mujhe bar bar yahi bol rahe h ki they are waiting for the response from their quality team. Pahli bar jab unhe bataya to unhe vi different nutrition facts wali bat shoked lagi. But ab wo kuch detailed information de hi nahi pa rahe he Now what should I do bro? Should I start to consume it or wait for their reply?? Me kai bar unhe msg, chat se apni problem bata chuka hu, 1 bar call vi kiya tha but koi solution ni diya, just said please wait. Agar 30 days ho jayenge to packet return vi ni ho payega. What should I do bhai? Any solution if you have Mene damaged box ka unboxing video vi banaya tha or myprotein team ko veja tha.
First of all, Thanks for sharing all info in descriptively. As I understand you got a damaged product with possibly counterfeit. In this case when you first receive the product from delivery agent that time itself you should deny acceptance. However since you have already received and done all post-mortem, now you have 2 options. 1. Start using the product, I know there are few details which is miss match but keep it in mind that MyProtein is UK based company and their info from website may deferred from Indian specific manufacturing product. But also if you are first time user of CASEIN and never had taken before then please refrain from using it. As you can’t determine the expected taste and outcome from this. I personally never had taken Casein in my 5 years of Gym fitness.So if you are having a gut feeling then try for 1-2 servings ( be very cautious) and if you feel right about it then continue. 2. Since it’s clearly fault from MyProtein and the delivery service they have to give you refund / replacement for this. This could be time taking process but you have to keep your fight on. You need to escalate this situation to high level. Even if all your methods doesn’t work you have final option to file case against MyProtein in consumer forum. It may sound full of heat but I have came across case where people do and get their matter resolved. Before that, in my opinion don’t loose hope and try to explain your situation very clearly with support team… remember shouting and being harsh doesn’t give any fruitful result .. you need to be patient and at the same time make them realise its their fault and they only have to resolve it asap. Best of luck , hope I give some light on your case.
@@livingtall yes brother your this reply is helpful and it will help me very much. Thanks a lot to give your valuable time. Yes you are right I should have to refused to take it. And yes I am using first time casein protein. I will try to purchase small packet of same or other brand casein to cross check. Even It's been only around 2 months since I started taking whey protein. I am using ON (after your suggestion) and GNC pure isolate since I have some digestion issues. ON is very good, very light but GNC not good. It is full of chemicals. So I mixed raw whey in it, so that GNC can be easy to digest. I didn't know much about myprotein but after watching one of your videos, I got interested in it. But my misfortune that I received a damaged product and accepted it. But bhai thanks a lot again to give your valuable time on my query. Definitely I am going to follow your advice's.
@@gopalkrishnadwivedi1822bhai mere sath bhi same issue huwa hai mene...damage product mila hai or 1 item miss hai Bhai muje abhi tak kuch response hi nahi Mila unse.... Aapka kya update hai??? Mera 12 days se upper huwa hai
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I ordered a product on official website before 10 days on 28-10-2024 but the product is not dispatched yet and also in track your order shows "we have not yet received tracking data for your order". So I complained this to chat support for 2 times and they respond to say we will resolve it soon, but the problem is not resolved yet. What can I do ?
When you order during good offer time , they overwhelm with shipping… they take some time to ship but they will do it for sure … in worst case it might take even month to reach .. this scenario annoys the buying experience but nothing can be done from outside
@livingtall ok bro. In this mean time can I use muscle blaze brand raw whey isolate as replacement for now.
If one serving is 30 gm then it have 83.3 serving per 2.5 kg not 100.
In app it shows 25gm serving but you get product which has different serving size.
Its there new marking strategy, all new packages have new servings size as 30g and 83 servings. In app and web they haven’t updated yet , But in both the cases the net quality is same i.e 2.5kg
In both case amount of whey Protein is same in your case it's 2.5 kg but amount of protein per 100 gram is less. On its official app they claim that it have 76 gram of protein per 100 gram in strawberry flavour but what you get it only have 75.56 gm of protein per 100 gram. This is a scam from Myprotein.
@mayankverma4601 I understand there is miss match between official website and the new package but its not that big that we can label it as scam 🙂 More over per scoop basically it should give 22-24g protein which is sufficient for intermediate body building. And someone who is looking for more protein they should choose WPI instead of blend or WPC.
Strawberry flavour bht accha hai.. go for it
Strawberry cream?
Yes
@@robbenvanpersie1562yes
seems good, what about sugar content in this?
There is no added sugars, however artificial flavour and sucralose contribute total of 1.4g of sugar in one serving (30g).
Bro abhi mjhe 10k ka milra hai my protein app mai isolate 5kg sahi rhega?
Does it have excessive amounts of heavy metals? Is it safe bro?
Bhai ek mic use kr leta 😂
This contains only 83 servings! Look carefully, mentioned back side! In old packaging there were 100 serving! It’s a scam!
Not Scam.. its their new marketing strategy… older details were 100 servings with scoop size 25g giving 19g of protein… Now scoop size changed to 30g giving 22.6g protein…so it’s reduced to 83 servings…. In both the way overall if you see still you are getting 2.5KG. Don’t worry… its still the same quantity
aware bro they send me totally fake duplicate
Abe bhai… 30 gm ka scoop hai ab… kuch pdh bhi liya kro
Hlo Bhai scan krna k bad 12 digit code kha Mila ga
Just below the QR scanner you have to scratch on a label to get 12 digit code
Bro nahi mila
Bro my protine k app sa fake to nahi ata na
Bro please give your insta gram id
QR scanner mna remove kar diya tha
Bhai flavour kesa laga Strawberry cream? I have just ordered this
Bahut h strong flavour hai… like sweetness jyada hai
@@livingtallbro order Karna Chaya ya nhi kon se flavour Jada best hai ?
Strawberry cream is best flavour of my protein..go for it
Bhai my protein whey isolate 1 kg ka mngaya tha uspr to koi QR code na aya
Ab confuse hun fake hai ya real
Fake hai kya bhai ?
How much does it cost you
Do you wanna Make a guess
Please help me bhai
I purchased casein protein from myprotein app, its 2.5kg only at just Rs 2950
Because of 1st referral discount of 500 Rs.
Bhai mera jab order aya to package damaged tha.
Or bhai open karne ke baad packet par jo nutrition information thi usme kuch differences the, jo ki official website par di hui values se match ni ho rahi.
Or bhai mere packet ki manufacturing date 01/2024 he and expiry date 02/2025 he. Yani ki shelf life only 13 month likhi he jabki company 2 years bolti he.
Bhai ye sari bate me myprotein team ko bata chuka hu or pichle 20 days se wo mujhe bar bar yahi bol rahe h ki they are waiting for the response from their quality team.
Pahli bar jab unhe bataya to unhe vi different nutrition facts wali bat shoked lagi. But ab wo kuch detailed information de hi nahi pa rahe he
Now what should I do bro?
Should I start to consume it or wait for their reply??
Me kai bar unhe msg, chat se apni problem bata chuka hu, 1 bar call vi kiya tha but koi solution ni diya, just said please wait.
Agar 30 days ho jayenge to packet return vi ni ho payega. What should I do bhai?
Any solution if you have
Mene damaged box ka unboxing video vi banaya tha or myprotein team ko veja tha.
First of all, Thanks for sharing all info in descriptively. As I understand you got a damaged product with possibly counterfeit. In this case when you first receive the product from delivery agent that time itself you should deny acceptance.
However since you have already received and done all post-mortem, now you have 2 options.
1. Start using the product, I know there are few details which is miss match but keep it in mind that MyProtein is UK based company and their info from website may deferred from Indian specific manufacturing product. But also if you are first time user of CASEIN and never had taken before then please refrain from using it. As you can’t determine the expected taste and outcome from this. I personally never had taken Casein in my 5 years of Gym fitness.So if you are having a gut feeling then try for 1-2 servings ( be very cautious) and if you feel right about it then continue.
2. Since it’s clearly fault from MyProtein and the delivery service they have to give you refund / replacement for this. This could be time taking process but you have to keep your fight on. You need to escalate this situation to high level. Even if all your methods doesn’t work you have final option to file case against MyProtein in consumer forum. It may sound full of heat but I have came across case where people do and get their matter resolved. Before that, in my opinion don’t loose hope and try to explain your situation very clearly with support team… remember shouting and being harsh doesn’t give any fruitful result .. you need to be patient and at the same time make them realise its their fault and they only have to resolve it asap.
Best of luck , hope I give some light on your case.
@@livingtall yes brother your this reply is helpful and it will help me very much. Thanks a lot to give your valuable time.
Yes you are right I should have to refused to take it.
And yes I am using first time casein protein. I will try to purchase small packet of same or other brand casein to cross check.
Even It's been only around 2 months since I started taking whey protein.
I am using ON (after your suggestion) and GNC pure isolate since I have some digestion issues.
ON is very good, very light but GNC not good. It is full of chemicals. So I mixed raw whey in it, so that GNC can be easy to digest.
I didn't know much about myprotein but after watching one of your videos, I got interested in it.
But my misfortune that I received a damaged product and accepted it.
But bhai thanks a lot again to give your valuable time on my query.
Definitely I am going to follow your advice's.
@@livingtall Bhai It's amazing you gave a very good solution, you told me two solutions. Both are valuable and considerable.
I can go with either one.
@@gopalkrishnadwivedi1822bhai mere sath bhi same issue huwa hai mene...damage product mila hai or 1 item miss hai Bhai muje abhi tak kuch response hi nahi Mila unse....
Aapka kya update hai??? Mera 12 days se upper huwa hai
@@user-ez7yc7tu4x Just saying please wait for update.
Mujhe 20 din se jyada ho gaye.
what i do they send me fake duplicate product mere me na authencity code hai n kucch fati purani new packing hai
Complain for return or refund