Definitely, I think the very least they could have offered for the patch and panel for free. I hate giving a negative review but felt this was important. The original downpour jacket seems to be a lot better from reviews I've seen. Right now just using this jacket for occasional general use and would have to think again for on trail.
Super helpful review. It’s anxiety-inducing sometimes when you drop a decent amount on gear. This is my fear, that it will not perform as advertised. Their response was ridiculous. Sorry this happened to you. :-(
Ultralight and durable are not two words that go together I'm afraid Barb. I'm replacing some ultralight items with more heavy duty stuff because I'm fed up with them failing on thru-walks. Maybe try reaching out to the place you bought it from as they might be able to help 👍🍺
Rab’s rain jackets do seem kind of fast fashion. Not designed to last more than a season.
How disappointing Barb, both with the jacket and Rabs response. ATB Martin
Definitely, I think the very least they could have offered for the patch and panel for free. I hate giving a negative review but felt this was important.
The original downpour jacket seems to be a lot better from reviews I've seen. Right now just using this jacket for occasional general use and would have to think again for on trail.
Super helpful review. It’s anxiety-inducing sometimes when you drop a decent amount on gear. This is my fear, that it will not perform as advertised. Their response was ridiculous. Sorry this happened to you. :-(
@@ShanOutdoors definitely think the response is what I was most annoyed at.
Ultralight and durable are not two words that go together I'm afraid Barb. I'm replacing some ultralight items with more heavy duty stuff because I'm fed up with them failing on thru-walks. Maybe try reaching out to the place you bought it from as they might be able to help 👍🍺
@snowymatrix I was so excited getting this item as well. Hope you find gear you love and works well.
Think you’d expect more than a couple if weeks out of it.