Customer Success Webinar: Lessons Learned from Building 3 Customer Success Teams from Scratch

Christine Vienna Knific, VP of Customer Success at Wisr, is building her 3rd customer success team from the ground up right now. She has done this successfully twice before, and now she’s going to share what she has learned and how she is applying those lessons this time around!
We’re going to tackle topics like:
- How to get other teams to take customer success seriously
- What to consider when making your first customer success hire
- When to specialize your customer success team (Support, Onboarding, etc)
And lots more!

[@danielmoyal5205]

This is gold, I'll be transitioning into our company's first Customer Success/Sales management, identifying new prospects and closing them as well as balancing our previous clients.
Any ideas on how to balance both?