Hello, Seba! To configure Gift Card images in the free version of the plugin, you can access the following link: docs.yithemes.com/yith-woocommerce-gift-cards/free-version-guide/gift-card-images/ On the other hand, for the premium version, you can refer to this link: docs.yithemes.com/yith-woocommerce-gift-cards/category/gift-card-design/ Please note, only for the premium version users would be able to upload a custom image for their gift cards.
We just can’t get our head around this issue here. When we go to create a new product in WooCommerce and chose Gift Card for product, we can’t enter an amount. There’s just this statement: Options are not available for this product, this is a default gift card necessary for the “Gift this product” feature. We already re-installed everything and went to default settings. No luck. Any suggestions?
Hi there! 😃 In this case, it's best to contact the developers so they can verify why you're having this issue and help you fix it if possible. Please, submit a support request through the following link so they can properly assist you (make sure you have the license activated on your site first): yithemes.com/my-account/support/submit-a-ticket/. They will be happy to help. Stay tuned! 😉
Looks awesome but you never make a video from the point of view of the gift card receiver actions. You said it's possible to allocate a product and apply the gift code directly from the mail button. It would be great to demo this. The main worry for us is to see if it's simple for a user to collect the gift so we don't have a lot of after-sale to handle because people are lost. Thank you
Hi there! 😃 We invite you to check out the following video: ua-cam.com/video/ZL8azIuvrHU/v-deo.html. At 18:02 you'll see the email that's sent to the receiver with the button they can click on to get redirected to the Shop and have the gift card code applied automatically. Feel free to test the plugin on our website, by clicking on "Launch admin demo" here: plugins.yithemes.com/yith-woocommerce-gift-cards/. And if you have further questions, please write to us through this contact form: yithemes.com/contact-form/. Stay tuned! 😉
Hi Peter 🙂You can access our Live Demo to see all settings of our premium version in action including the email templates. You will be able to place an order and receive the email as the receiver 😉To access the Demo follow this link plugins.yithemes.com/yith-woocommerce-gift-cards/. Additionally, you can find in detail all email and notification settings here docs.yithemes.com/yith-woocommerce-gift-cards/premium-version-guide-3-0/recipient-delivery/configure-the-gift-card-email/ If you have further inquiries, please do not hesitate to contact us yithemes.com/contact-form/ Best regards!
Hello! Please note the option to set an expiration date is only available in the Premium version of YITH WooCommerce Gift Cards. If you have indeed this version, and are still unable to see this option, please submit a support ticket from your My Account page > Support Dashboard so our developers can assist.
Hi there! 😃 The option to add custom amounts is only available in our premium YITH WooCommerce Gift Cards plugin. If you are using that version, you can enable custom amounts in YITH > Gift Cards > General > Global settings or by overriding custom amount settings in the product edit page. You can read more about this option in our plugin's documentation: docs.yithemes.com/yith-woocommerce-gift-cards/gift-card-creation-3-0/how-to-create-a-virtual-gift-card-product/ Stay tuned! 😉
Hi, how did you set gift card´s images?
Hello, Seba! To configure Gift Card images in the free version of the plugin, you can access the following link: docs.yithemes.com/yith-woocommerce-gift-cards/free-version-guide/gift-card-images/ On the other hand, for the premium version, you can refer to this link: docs.yithemes.com/yith-woocommerce-gift-cards/category/gift-card-design/ Please note, only for the premium version users would be able to upload a custom image for their gift cards.
We just can’t get our head around this issue here. When we go to create a new product in WooCommerce and chose Gift Card for product, we can’t enter an amount. There’s just this statement:
Options are not available for this product, this is a default gift card necessary for the “Gift this product” feature.
We already re-installed everything and went to default settings. No luck.
Any suggestions?
Hi there! 😃 In this case, it's best to contact the developers so they can verify why you're having this issue and help you fix it if possible. Please, submit a support request through the following link so they can properly assist you (make sure you have the license activated on your site first): yithemes.com/my-account/support/submit-a-ticket/. They will be happy to help. Stay tuned! 😉
@@YITHOfficial I did and everything is solved now. Thanks for the great support. 🤜🤛
You guys are awesome 💗💗💗 keep going
Thank you so much. Stay tuned for more videos;)
Looks awesome but you never make a video from the point of view of the gift card receiver actions. You said it's possible to allocate a product and apply the gift code directly from the mail button. It would be great to demo this. The main worry for us is to see if it's simple for a user to collect the gift so we don't have a lot of after-sale to handle because people are lost. Thank you
Hi there! 😃 We invite you to check out the following video: ua-cam.com/video/ZL8azIuvrHU/v-deo.html. At 18:02 you'll see the email that's sent to the receiver with the button they can click on to get redirected to the Shop and have the gift card code applied automatically. Feel free to test the plugin on our website, by clicking on "Launch admin demo" here: plugins.yithemes.com/yith-woocommerce-gift-cards/. And if you have further questions, please write to us through this contact form: yithemes.com/contact-form/. Stay tuned! 😉
@@YITHOfficial Thank you. I bought the licence ☺
How do I preview the email the recipient receives?
Hi Peter 🙂You can access our Live Demo to see all settings of our premium version in action including the email templates. You will be able to place an order and receive the email as the receiver 😉To access the Demo follow this link plugins.yithemes.com/yith-woocommerce-gift-cards/. Additionally, you can find in detail all email and notification settings here docs.yithemes.com/yith-woocommerce-gift-cards/premium-version-guide-3-0/recipient-delivery/configure-the-gift-card-email/ If you have further inquiries, please do not hesitate to contact us yithemes.com/contact-form/ Best regards!
Hello please, why I cant see the expertion date?
Hello! Please note the option to set an expiration date is only available in the Premium version of YITH WooCommerce Gift Cards. If you have indeed this version, and are still unable to see this option, please submit a support ticket from your My Account page > Support Dashboard so our developers can assist.
hii sir i want coustum amount but i dont see option
Hi there! 😃 The option to add custom amounts is only available in our premium YITH WooCommerce Gift Cards plugin. If you are using that version, you can enable custom amounts in YITH > Gift Cards > General > Global settings or by overriding custom amount settings in the product edit page. You can read more about this option in our plugin's documentation: docs.yithemes.com/yith-woocommerce-gift-cards/gift-card-creation-3-0/how-to-create-a-virtual-gift-card-product/ Stay tuned! 😉