We are glad you found our video!We’d love for you to join our group of over 100k members and connect with Sistas from all over the world who are passionate about their nails! 💅 It’s super easy to use, and you’ll find endless inspiration, tips, and support from our amazing community. 😍 Come join the fun and be part of something fab! facebook.com/groups/sistacocollective Experience the savings! 30% off our biggest offer ever-shop today!
Hi @DebraDugas-x9k, we understand some customers have experienced difficulties with the Rapid Remover due to an early batch issue. Rest assured, we tested it thoroughly before launching and are confident it works with the right application. If you're having trouble, please reach out to us at hello@sistaco.com so we can help and make it right! 😊
Hi @averiltemplar1835, Thank you for your feedback! You can turn on UA-cam's caption feature to improve accessibility. However, we truly appreciate your input and are always looking for ways to make our content more inclusive 💕
Hi @jeweliedee4299, There are 2 main methods of removal for Sistaco Mineral Bond. The first is with our Express Remover and our 3-in-1 remover tool and the second is with our latest Rapid Removal Hub which uses steam to remove. You can also remove with 100% acetone and a soaked cotton pad but this does take longer 😊 sistaco.com/pages/how-to-remove
Hi @JeansDolls, our powders are based on minerals and our system is not like a dipping powder, which is fundamentally a strong glue mixed with small particles of coloured acrylic and hence has to be ground off your nail when removing, damaging your nail bed. We recommend joining our amazing Facebook group of thousands of Sistaco users for lots of tips, tricks, photos, feedback and tutorial videos! 😊 facebook.com/groups/sistacocollective
Love my new set
Yay! Glad you love it, @janettemitchell6864
When will the pedestal be available again? Xx
about 3-4 weeks
Do we peel the blue layer from the sides of the light also. It's the same blue colour?
Yes, the protective film needs to be removed first. :)
Great video think ive been doing it wrong haha but thanks for the tips 😀
We are glad you found our video!We’d love for you to join our group of over 100k members and connect with Sistas from all over the world who are passionate about their nails! 💅
It’s super easy to use, and you’ll find endless inspiration, tips, and support from our amazing community. 😍
Come join the fun and be part of something fab!
facebook.com/groups/sistacocollective
Experience the savings! 30% off our biggest offer ever-shop today!
⁉️The pedestal doesn’t come up on the website ‼️
How do you get it off your skin?
I received an empty tube of remover.Ordered a Deluxe kit, and can’t remove my nail product. We need to be able to reach out for quick HELP.
Hi @DebraDugas-x9k, we understand some customers have experienced difficulties with the Rapid Remover due to an early batch issue. Rest assured, we tested it thoroughly before launching and are confident it works with the right application. If you're having trouble, please reach out to us at hello@sistaco.com so we can help and make it right! 😊
I also received an empty tube! Trying to get my test nails cleaned!
Hi @judyschott1666, we'd love to assist. Please reach out to us at hello@sistaco.com so we can help and make it right! 😊
Is there a video on Matte application please?
Hi there! 😊 Yes, you can watch it here: ua-cam.com/video/bYGKYCb9Z6o/v-deo.html
How do I get the product off I do not see any remover with the kit?
Hi @dianasmiley1042, right now we offer the Rapid Remover in the Deluxe and Ultimate sets. Please check the inclusions of each set on our website.
Can you just use the base and top coat for a clear look
HI @natalieschumacher4729, Yes, you can use just the base and top coat for a natural look.
Is it possible to use on acrylic nails or only for natural?
Hi @deirdrekeohane, Our system works on all types of nails, natural and artificial 🙂
You could improve the accessibility of this video by adding captions. How are people with hearing impairments meant to engage with this content?
Hi @averiltemplar1835, Thank you for your feedback! You can turn on UA-cam's caption feature to improve accessibility. However, we truly appreciate your input and are always looking for ways to make our content more inclusive 💕
You didn’t go over removal.
Hi @jeweliedee4299, There are 2 main methods of removal for Sistaco Mineral Bond. The first is with our Express Remover and our 3-in-1 remover tool and the second is with our latest Rapid Removal Hub which uses steam to remove.
You can also remove with 100% acetone and a soaked cotton pad but this does take longer 😊
sistaco.com/pages/how-to-remove
I’m thinking of buying my first set, I’ve been using a dipped method but the activator is stinging my eyes!
Hi @JeansDolls, our powders are based on minerals and our system is not like a dipping powder, which is fundamentally a strong glue mixed with small particles of coloured acrylic and hence has to be ground off your nail when removing, damaging your nail bed.
We recommend joining our amazing Facebook group of thousands of Sistaco users for lots of tips, tricks, photos, feedback and tutorial videos! 😊
facebook.com/groups/sistacocollective