Common Rohloff E-14 Problems & Solutions
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- Опубліковано 6 вер 2024
- As the Rohloff E-14 grows in popularity we have been gaining lots of valuable experience in how it works and how to keep it running smoothly. We go through how to recalibrate the system, how to diagnose mechanical and electrical issues while going over some common issues and solutions. I hope you find this helpful.
More about Rohloff: www.rohloff.de...
TIMECODES:
0:15 Rohloff not shifting
1:55 Tight Axil
2:45 Connection error
Bikes available with the Rohloff E-14: propelbikes.co...
Also check out a video we did with Court on the E-14: • Rohloff E-14 Review - ...
#rohloff #rohloffe14 #rohloffspeedhub #ebiketroubleshooting
Musicbed ID:MB014YU86U7LX6S
Awesome video. Did not solve my issue with my E-14 which appears to be more serious, but that takes nothing away from the clarity and helpfulness of the video and the presenter. Thank you!
Very informative Chris, and Beats trawling through the manual , and as they say, pictures are worth a thousand words , for those that just happen to come across this article by chance and who are contemplating a move over to E-bikes or about to get a newer model , for sure the Rohloff E-14 gear hub is in a class of its own, i have used Rohloff hubs for years when long distance touring and was so glad when i switched to E-bikes to have come across the advanced E-14 , and the smooth and effortless speed in which it changes up or down when negotiating big hills with a fully loaded R&M Supercharger GX
You have a pretty awesome bike! The Supercharger Rohloff is in a class of its own! Let me know if you have any other topics you’d like to see us cover
I have owned two previous bicycles with the Rohloff hub. The pinion is so much better because it is easier to change the rear wheel. I see that the newer SuperCharger 2 has the pinion gears. In my opinion, this is the perfect setup with a carbon belt especially while touring.
I love the video. I was starting to see problems with my shifter. I was going to change the oil first. Resetting it is so much better. Thank you.
Sweet!
Excellent video! I learned a lot about my new Rohloff E14 hub and how to resolve many common problems. Unfortunately, after having completed all of the steps you mentioned, I still have a problem, (I think it's a problem), that wasn't covered. Specifically, I've noticed that while riding under load, in 8th gear, the hub makes a grinding, or chattering sound. I'm aware of the 7/8 gear shifting issue, but this is different. This noise occurs continuously, only while riding in 8th gear, under a moderate to heavy load (say anything over 200-250 watts). The higher the load, the greater the noise. I'm trying to figure out if this normal, or something that requires service. I've done a lot of on-line searching and talked to several shop mechanics, but no one seems to have a clear answer. A couple people I've talked to mention that they've heard of this happening, but never experienced it themselves, or were certain what caused it. I don't want to damage the hub, or worse find myself stranded far from home! Any thoughts would be appreciated.
This is a very useful video, especially because most of the accessible literature from Rohloff on e14 is limited to Nyon1 and Intuvia. I’ve been so into your channel, lately!
Thanks Davey! Hope you are well! Miss you my friend!
Tube replacement: You should do a video on how to remove wheel with the Rohloff hub and reinstall with the proper belt tension using the Gate tension gauge.
Yes. A „how to“ series would be great.👍🏻
Example: I’m scared of a flat in the middle of nowhere
@@holyfox94 Well, it happen, and had to change the tires very easily replaced. Turn the bike upside down. When the tension is removed off the belt when you remove the wheel there is a good chance one of the hooks on the spring tension will come out of one of the holes, something your not looking for. This is the exterior spring beside your foot. Look at how the spring is installed before removing the wheel. Spring is very stiff. When you put the wheel back on it looks as if everything is good, but there is no tension on that belt. There is a youtube video showing you how to remove and reinstall.
We love our Rohloff E-14's. I do calibrate the shifting occasionally. I do notice after calibration, it can take 10 or 15 minutes for the bike to be able to boot up again.
I'm currently at 2,500 miles on my Rohloff and the next maintenance is an oil change, at 3,000 miles. I've done that on an Alfine 11-speed before, and it was not too hard. I'll look forward to a video on the Rohloff hub oil change.
Thanks Ted! I hope you guys are staying safe and sane there. I’ll definitely prioritize getting a Rohloff oil change video done ASAP. I plan to make a lot more of these DIY fix and maintenance videos. Especially given the current distancing rules and climate. Let me know if there are any other ones you would like to see.
@@Propelbikes I second that request for an oil change video. Also wheel removal/install video on the Supercharger 2 would be nice. Thanks.
Excellent video and useful I have the SuperCharger2 with Rolhloff and its excellent. Having only done 350 miles, so far no problems. Good to know how to perform these simple task should I need them, keep them coming. You do a great job.
Thanks Bob! Glad you enjoyed the video! Awesome bike you have there. Let me know if you have any other topics you would like covered.
At times, my SuperCharger2 power to the motor does not activate. I find that if I turn off the controller and turn it back on, power is restored to the motor. What causes this error? For example, I am riding my e-bike without any power to the motor when I am riding on level ground. When I go to turn on the motor, I do not receive any power to the motor to help me up hills. This can be somewhat annoying since I have to stop, turn off, and then turn on the controller. I purchased my SuperCharger 2 from Propel.
BTW, this is a great instructional video. I hope that many more will follow. I have ridden my SuperCharger 2 for about 3,000 miles now. I like long tours on it. My style of riding my e-bike is to use the power only when necessary. Thus, depending on the terrain, I can ride about 150 miles on dual batteries. What a wonderful e-bike! And now, they have the pinion gears too!!!!!
Thank you for posting this Chris. Just by coincidence my shifting has been getting a bit clunky during the last couple of rides so finding this video was great timing. I went ahead and did the re-calibration so I'll see how it is now.
Did you re-calibrate and if so, did it get rid off the clunking?
@@theinquisitive4803 Yes, it did.
@@marcparnes Thanks.
Be lost without this! I have craft disease so keep coming back. Thanks Chris @propel #propel
Any suggestions for an E-14 that seems to take its time when down-shifting? Maybe it's coming from a 500/14 where I could get from 14 to 4 in less than half a second, when the electronic shifter seems to take half a second per gear, maybe more, it's super annoying. Going up the range seems quicker, but it could be because I usually have less of a need to get from 4 to 14 in a hurry, whereas if a motorist waves you through a junction and you're there waiting for your bike to shift into a gear you can use, you look a bit of a plonker. Also, it does like to get stuck in the special 14th gear that exists between some shifts. I know the manual version also did that, but this one, with its slow down-shifts, seems particularly keen to do that at inopportune moments.
Hi Chris,
I was climbing a steep hill the other day under a high load and changed down the gears - I thought I'd given the hub it's 'breathing space' at the top of the pedal revolution but on putting power back through the pedals it felt like the hub was 'slipping' gears. This carried on in all gears and only stopped when I reduced power through the pedals considerably. I tried the recalibration option and checked the tightness of the axle, however I am still getting the gear slip (a loud clunk sound and it definitely feels like it's 'missed' for a split second). If I don't put too much power through the pedals and stay in Eco mode it is fine, but the moment I go to Sport or Turbo and put any kind of power through the pedals, in just about any gear, it 'slips' with the same loud clunk and the feeling that it's missed or jumped a gear - and it keeps doing that (so it doesn't settle down after the first 'clunk'). Is there anything else I can try - I'm on a Supercharger 2 and have only got about 250 miles on it....many thanks, Bruce
These hubs have a learning curve and all the non Ebike reviews said DON"T shift under load. Sounds like the Electronics shifted and the gears didn't. MAYBE YOUR HUB IS TO TIGHT.
@@briananderson6142 Thanks Brian - Chris actually got back to me directly and I did both things - took a bit of pressure off the hub and got the tension of the belt right using the Gates Carbon Drive app and since then the gears have been working smoothly, even when I'm putting a lot of pressure through them with heavy loads (though I am still super careful about changing down with a heavy load - try and work out in advance of the hill what gear is going to be best). It's been a real learning curve moving from old derailer pedal bike to Rohloff ebike - particularly as regards riding style. I found with the ebike if I'm not careful I get the cadence wrong and too much power ends up going through my knees! Have had to adjust the way I ride with the pedelec assist to make sure I'm looking after my own joints! That said, I'd never go back. Have done almost a thousand miles on the bike now on the forest trails around where I live, and being able to go anywhere and for as long as I like is a total game changer. On Sundays I ride with friends on their road bikes and by and large I can stay with them, certainly we complete our 'circuit' (about 25 miles on tar) in the same amount of time, so the bike is improving my social life too (I never used to be able to stay anywhere near the roadies on my mtb).
@@TheBrucehetherington I should get my bike in a few days with the rohloff hub. The guy from CitrusCycles.ca convinced me to put tire sealant to avoid the chances of having to remove the rear wheel on the trail.
@@TheBrucehetherington I got my Superdelite mountain couple days ago and looked at the bearing sitting below the rear sprocket and wonder what is its function. Have you ever removed that rear wheel, was is straight forward. Rohloff E14
Great Videos, Could you do one that shows how to change the setting for the automatic down shift when you stop. ie mine was going down to 5 but now it goes down to 1, cant find any info in the manuals that explains how to do it.
If you check the manual for your display you should be able to do it. If you have the Kiox or Nyon it will be in settings under eBike>eShift
Very, very good video! That you so much!
You got it!
Hello
Am currently experiencing clunging noises from gears on my Superdelite.
The retailer says it’s normal.
Can you advise please?
Need a video on rear wheel removal with Roloff E-14 and Gates belt drive--SuperDelight forums indicate that this is a challenge and evidently no videos exist for wheel removal for tire repair or replacement. This would be a routine maintenance task but is more complicated with this set up.
Thanks John! I have it on my list to complete this soon.
Hi Chris. Love your work, as always. I’m just wondering: how often do these issues come up in daily use? As for video suggestions, could you do some overviews of what it’s like actually living with each drivetrain option available on the Riese & Müller bikes (e.g., when riding faster than the assistance limit, or getting home if power runs out, etc.), and maybe a final overview of the three options side-by-side (e.g., differences in their rates of battery drain)? I’m curious because I live in a sprawling city near both mountains and the coast, so I have fairly long commutes through hills and into head winds (hence my interest in getting an e-bike). I also tend to ride my non-electric bike faster than the 25km/h (approx. 15mi/h) limit for e-bikes here in Australia, making drivetrain drag a concern. I’m currently leaning towards the internal hub gears with belt drives due to their promise of lower maintenance requirements; the Rohloff is appealing because of its supposedly lower drag and wider gear range, while the Enviolo offers the reassurance of being able to shift even if the battery dies en-route. Then there’s the higher-maintenance but trusty and user-repairable touring setup... oh the questions that could be answered if I had access to some Load 60s with each of the three options. Just some suggestions for videos while we’re all locked down. Thanks for the the great content, and keep safe.
Hi Arne, agree that'd be a great video to do that drive-train comparison Chris :-). In the meantime, this might be a good resource: www.cyclingabout.com/drivetrain-efficiency-difference-speed-between-1x-2x/ From our own riding experience (on the Load as well as other R&M e-bikes) the difference in drag between Rohloff and Enviolo is noticeable, and the Rohloff being quite close to derailleur gears, although the belt adds a little extra resistance compared to a (new/clean) chain. The durability though is unrivalled and so convenient. If you are in Melbourne we do have Load vario and rohloff models to test by appointment.
E-stralian thanks, interesting article. Not sure how the Gates carbon belt compares with those setups though, since it tracks straight between front and rear cogs with no lateral deviation. That said, I suppose there must be at least some efficiency losses arising from the nifty guide/tensioner that allows the belt drive to work with the Load’s rear suspension, but am guessing that any such contribution to drivetrain drag would likely be overshadowed by internal friction within the competing hub gear options(?). Thanks for the heads-up about the variants you have available, and for sharing insights from your experiences with them! I’ll definitely book in for some test rides of both the Vario and Rohloff Loads when that becomes possible again. In the meantime, please buckle down and keep safe everyone.
@@arnesoderstrom yes the additional bends due to the tensioner add a bit more friction to the belt set up, although we've never measured how much. With a chain the friction is dependent on the state of cleanliness of the chain as well as its wear, whereas the friction for the belt is pretty much constant.
We're still open for business and test rides by appointment at the moment until further notice.
@E-stralian thanks, but I’m doing my part by staying home to keep us all safe. For now I’ll be relying on web articles and the great UA-cam content by Chris and others. This isn’t quite the year I envisioned when we cheered the arrival of 2020 less than three months ago...
I have the Riese & Müller delite mountain rohloff e-14 2019 and I just hit the 900 km.
I have a chain on my bike how often should I clean It and when the chain and the little rohloff deraillure Is dirthy can I feel a slow shift or a shift thats shipping?
Very informative and helpful. Thanks.
Chris, this video was instructive and helpful. But you didn’t mention how or why the Rohloff loses its calibration. Are there any situations to avoid to prevent the problem? I’m excited about eventually getting an R&M bike with the Rohloff, but now I’m wondering if the device is error prone?
It could happen because the rider shifted under a very high load like climbing a large hill in a high gear. It’s not often, but it can happen and it’s simple to resolve.
I don’t feel they are particularly prone to problems. I think the main thing is to shift it under an extreme load of you can avoid it. Outside of that it’s pretty bulletproof.
@@Propelbikes Thank you. That's great to know.
You got it!
Is the procedure and display feedback the same with you he Intuitiva display?
Hi, thanks for the very nice and informative videos. I think about getting a Delite with Rohloff E14. Are there any issues with the Hub leaking or other known issues that need extended service? What about the overall longlife reliability? Thank you so much for your reply. Stay tuned...
Thanks! Glad you enjoy the videos. The hub can leak occasionally, but it's usually a minor amount and due to fluctuations in the barometric pressure when the hub is filled too much or the hub is put on it's side for too long. I hope to do a more in-depth video on the Rohloff hub and some of the nuances in the future. The Rohloff hub is very reliable and has a very long life, but there are little quirks to it as with most mechanical items. Feel free to reach out if we can assist with more information.
Propel Electric Bikes thanks a lot for the feedback. So it seems a little oil leakage is not a reason for being worried?
I would really enjoy a detailed video about the Rohloff. But in the meantime, are there any cases or application purposes where you wouldn’t recommend the Rohloff? Thanks for your help
Thanks! Yes this is the case with the oil. A little leak isn’t a cause for concern. I do plan to do a detailed video on this. I did do a video on drivetrains which I think you will enjoy.
ua-cam.com/video/mS0ubxmOFL0/v-deo.html
very helpful indeed, thank you
Interface cable is not resist against oil.
What happens to the electronic gear change if you run out of battery? Can the bike still be pedaled home ?
I've only run out of battery a couple of times on my R&M to the point that the motor stops assisting. I think it's about 5% capacity at that point. With 5%, that's still thousands of gear shifts and quite a long time with the lights operating before the battery is dead. Also, at that point, you're unlikely to be shifting into a high gear because you're dragging a 35kg lump of an e-bike with no motor assistance.
How Max Torque in N.m are recommended for this hub?
I believe that it’s 90 Nm
@@Propelbikes thanks!
Bosch ebike systems are a very small portion of the Ebike motor kits available.. Why would Rohloff (undoubtedly the best in Internal Gear Hubs) limit it's self to such a small portion of the ebike market.. Bosch is very expensive for the power / range they offer.. No serious ebiker would go with their system because it lacks torque and range.. So disappointed with Rohloff making the decision to limit it's place in the high end Ebike market..
Has anyone tried hacking one of these electronic shifters to work on a Rohloff non-ebike?
Not that I’m aware of, but it’s unlikely. It only works with the Bosch motor unfortunately.