Policy Square | In Conversation with Mr. Rohit Kumar Singh, Former Secretary, Government of India

In this latest episode of Policy Square, we engage with Mr. Rohit Kumar Singh, Former Secretary, Department of Consumer Affairs and Food & Public Distribution, GoI, to discuss India's advancements in responsible advertising, AI in consumer protection, consumer-centric policymaking, and Online Dispute Resolution (ODR). We explore strategies for balancing creative advertising with ethical responsibility, focusing on transparency in influencer marketing. Additionally, we explore how AI can enhance consumer safety while addressing the ethical challenges associated with its use. The conversation highlights best practices for keeping public interests central in policy development and the evolving role of ODR in resolving consumer disputes. Mr. Singh also shares invaluable advice for young bureaucrats, providing a roadmap for balancing regulation with innovation.