Good job Thomas, but I have an error: Solution "Customer Service - CS" failed to import: Convert Rules import: FAILURE: Template With Id = 56b1bb6b-f06c-ec11-8943-6045bd8ce9c2 Does Not Exist I can´t import the solution, do you have an idea?
wanted to try out your solution but the import of the solution in to dynamics faild :/ otherwise it was very good video. iam new in dynamics so i think that your video was very good for my learning process :)
@@crmkeeper Hi Thomas, i am having template issue. Do you have any solution ? Solution "Customer Service - CS" failed to import: Convert Rules import: FAILURE: Entity 'Template' With Id = 56b1bb6b-f06c-ec11-8943-6045bd8ce9c2 Does Not Exist, which references e-mail solution json.
Are you sure that you have the base Custome Service from Microsoft installed? I recently tested this out again with the latest version from GitHub and no problems@@mertozturk5188
@@crmkeeper Hi Thomas, The solution file is invalid. The compressed file must contain the following files at its root: solution.xml, customizations.xml, and [Content_Types].xml. Customization files exported from previous versions of Microsoft Dynamics 365 are not supported.
Great Work Thomas, Thanks
Glad you enjoyed it
The import worked well, but there is no CS app existing with it. Any idea why?
Awesome
Thank you soo much:)
Good job Thomas, but I have an error:
Solution "Customer Service - CS" failed to import: Convert Rules import: FAILURE: Template With Id = 56b1bb6b-f06c-ec11-8943-6045bd8ce9c2 Does Not Exist
I can´t import the solution, do you have an idea?
Hi Gissela, did you find solution ? I have same problem.
wanted to try out your solution but the import of the solution in to dynamics faild :/
otherwise it was very good video. iam new in dynamics so i think that your video was very good for my learning process :)
Finally updated the solution, so everything on the import should work again :)
@@crmkeeper Hi Thomas, i am having template issue. Do you have any solution ? Solution "Customer Service - CS" failed to import: Convert Rules import: FAILURE: Entity 'Template' With Id = 56b1bb6b-f06c-ec11-8943-6045bd8ce9c2 Does Not Exist, which references e-mail solution json.
Are you sure that you have the base Custome Service from Microsoft installed? I recently tested this out again with the latest version from GitHub and no problems@@mertozturk5188
CustomerServiceCS_1_0_0_19.zip
@@crmkeeper Hi Thomas,
The solution file is invalid. The compressed file must contain the following files at its root: solution.xml, customizations.xml, and [Content_Types].xml. Customization files exported from previous versions of Microsoft Dynamics 365 are not supported.