Dynamics 365 Customer Service Setup

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  • Опубліковано 16 вер 2024

КОМЕНТАРІ • 17

  • @AhmedRaof
    @AhmedRaof 3 роки тому +1

    Great Work Thomas, Thanks

  • @abhi1779
    @abhi1779 3 роки тому +1

    Awesome

  • @gisselahidalgo2825
    @gisselahidalgo2825 Рік тому +1

    Good job Thomas, but I have an error:
    Solution "Customer Service - CS" failed to import: Convert Rules import: FAILURE: Template With Id = 56b1bb6b-f06c-ec11-8943-6045bd8ce9c2 Does Not Exist
    I can´t import the solution, do you have an idea?

    • @mertozturk5188
      @mertozturk5188 Рік тому

      Hi Gissela, did you find solution ? I have same problem.

  • @sirivonsukk9134
    @sirivonsukk9134 2 роки тому +1

    wanted to try out your solution but the import of the solution in to dynamics faild :/
    otherwise it was very good video. iam new in dynamics so i think that your video was very good for my learning process :)

    • @crmkeeper
      @crmkeeper  2 роки тому

      Finally updated the solution, so everything on the import should work again :)

    • @mertozturk5188
      @mertozturk5188 Рік тому

      ​@@crmkeeper Hi Thomas, i am having template issue. Do you have any solution ? Solution "Customer Service - CS" failed to import: Convert Rules import: FAILURE: Entity 'Template' With Id = 56b1bb6b-f06c-ec11-8943-6045bd8ce9c2 Does Not Exist, which references e-mail solution json.

    • @crmkeeper
      @crmkeeper  Рік тому

      Are you sure that you have the base Custome Service from Microsoft installed? I recently tested this out again with the latest version from GitHub and no problems@@mertozturk5188

    • @crmkeeper
      @crmkeeper  Рік тому

      CustomerServiceCS_1_0_0_19.zip

    • @mertozturk5188
      @mertozturk5188 Рік тому

      @@crmkeeper Hi Thomas,
      The solution file is invalid. The compressed file must contain the following files at its root: solution.xml, customizations.xml, and [Content_Types].xml. Customization files exported from previous versions of Microsoft Dynamics 365 are not supported.