Thanks for the video. You were the only place on the net that offered more than grabbing with a pair of pliers even Moen says it` easy. So I ran out today and bought my parts and the tool you showed . I would have never got it without that tool Thank You.
I got the cartridges free from Moen a few years ago. I'm almost ready to attempt this. I'm glad to see how you had to struggle with the one. If I hadn't seen this, then I probably would have freaked out when that happened to me. Working myself from successful replacing of a toilet fill valve today. Glad to know I'm not the only one who has to turn the water off outside and has shut offs that are hard to turn.
This video was a godsend to me. I bought the cartridge and puller and ended up returning the puller because I was able to remove the cartridge by re-attaching the faucet handle after first removing the brass collar, as stated in previous comments. Just re-attach the handle and pull up on it. Cartridge came right out.
So Awesome! Happy to hear you were able to do it without the puller. Great idea to reattach the handle and pull it out. Thanks for sharing your experience and helping others. Appreciate your comment and thanks for stopping by. : )
Thank you SO much! Your video is the one that helped know exactly what to do. I just finished replacing both cartridges and the faucet no longer drips!!
Thank you so much. This video was educational and empowering. You made this task much easier by showing me what to expect and how to deal with the challenges. No more dripping and no paying the plumber!
Great video, was definitely helpful! A couple things I did differently: 1. I did not want to spend the $12 on the core puller. I was able to GENTLY pry the cartridges up with a small, thin flat head screwdriver. Once the "seal" was broken, I could then easily pull them up the rest of the way with pliers. 2. I did not want to spend $30 on two new cartridges as the cost of the faucet itself was only $69 (mine is slightly different than yours) and if I needed the core puller I'd spend $42 - may as well buy a new faucet at that point. I bought 2 of the the moen "repair kits" for $2.49 each, which just has the rubber gaskets. After changing them, the dripping is greatly improved, but still happens slightly. 3. I discovered when turning off the hot/cold feeds independently, it was the hot side with the slight drip, so I will just replace that cartridge, although with winter here now I don't mind a slight drip as it could help prevent the pipes from bursting if frozen.
Thanks for the comment. It's nice to see new idea's and how you can save money on your own repair's. I'm happy to say, my repair is still leak free, but I do have a faucet in the bathroom that is dripping now, but like you don't mind the drip with winter here. Maybe in the spring I will tackle that one with these great idea's. Thanks again. : ))
Thank you Kathy for the video. It was very helpful. Without the stem puller, I wouldn't have done the job. Cartridge 1224 does not have a retainer clip. You saved me big money and time.
+Kathy Burton Follow up to my Moen faucet for everyone: I got the cartridge from Home Depot- which surprised me.But, I had to order a replacement handle for the hot water as it had disintegrated. When I called Moen, they asked me if I was X (the previous owner of my house) and X must have registered it. And I paid for the part; which is OK by me. FYI I said that I thought it was a little high and they took about 20% off. If you can get a part at amazon, go for it. Moen's shipping charge was pretty steep. And we won the battle of the dripping faucet again!!
Your video saved me a lot of time and money. The cartridge in my faucet came out easily without a tool, but the rest of your instructions were really helpful. Success!
Good Job and it help me out step by step. The man at hardware store did tell me to replace the stem just like you did, but I first put in o-rings to see if that will work first. If not I will buy the stems. 20 dollars a piece. Thank you
+Charles Jones Happy to help. Hope the o-rings work. Let us know if the o-rings work without replacing the whole stem. If so, that will save us some money... : )) Thanks for your comment... Happy New Year!!!
What a fine job you did explaining the process. Next time you tackle such a repair, it is wise to shut off your hot water breaker, if so equipped, otherwise the thermostat on a tank partly drained, will stay on infinitely. If you had to wait overnight or worse to get your job finished, the element could be burned out, plus a much impacted hydro bill. You would have had much more drainage for example, if you had an upstairs hot water tank and a downstairs faucet. I guess that the real lesson is to ensure that you have shutoffs at every point of repair. I personally prefer no-restriction ball valves.
That was quite a chore but that was the main reason a bought a Moen so that I did`nt have to but a different style when it did leak. Thanks for the video.
Great video. I had all but given up and ready to call the plumber when I saw the difficulty you had in removing the old cartridge. The biggest thing I learned was that there was no retaining ring to remove. That had me totally confused. Thanks
Thanks for the wonderful video! Ours was a bit easier than yours as it didn't require a tool. Worker in the plumbing department convinced us that all Moen faucets used the same part. We didn't quite believe him but tried out what he had anyway. They do NOT all have the same part and had to return it then get the correct part from another place. Other than that it went better than expected and no more leak! :D
Alta-The same thing happened to me, had to return the ones he gave me, went to another hardware store with the old cartridge, they didn't have it either, I did check online at Home Depo so I knew what part I needed, $13.95 each. Besides my time of travel (80 miles) I got both replaced for $29.00 NOT A BAD DEAL considering the plumber charges $50.00 just to come out.
Thank you , thank you, thank you. I also couldn't get the cartridge out. I bought the puller and was successful. It did take me about five minutes of coaxing and half-turns. Wow. UA-cam makes me feel almost handy sometimes. Love it. Thanks for sharing your helpful video.
I got the same faucet, only in gold tone, I just replaced mine; removing those cartriges was a bitch to get out. I didnt have that tool. Mine also is a 1224, I paid $13.95 each for the replacement cartridges at Home Depo. Thanks for the video, We women rock!
That's so awesome! You Rock for sure... Love your comment! Happy to help. Mine started dripping again after almost four years, checked under the sink and it was dripping from the middle sprayer as well, so I had to replace the whole darn thing. $69.00 bucks at Lowes. Looks real nice with no dripping. Phew : )
That's so awesome! You Rock for sure... Love your comment! Happy to help. Mine started dripping again after almost four years, checked under the sink and it was dripping from the middle sprayer as well, so I had to replace the whole darn thing. $69.00 bucks at Lowes. Looks real nice with no dripping. Phew : )
I almost threw out my back trying to pull the cartridge...finally figured out that with a small flathead screwdriver and a hammer, it pops right out! The cartridge should be free when you bring back the old one...also, the grease should be free in a small plastic pack.
Excellent video and thanks for sharing the cartridge number. Quick trip to home depot and the instructional video, fixed my faucet problem in minutes. Thanks!
This video was a great help to me. I was fortunate and did not have to buy the tool. I was able to pry it out with a thin tipped straight head screw driver. Thanks for the video and well done.
It was easy to replace both cartridges and I didn't even use the core remover tool. I just pried up the old cartridge using a small screwdriver until I was able to grab it with pliers.
Thank you, very helpful video .. I also wat other videos and every so often replaces the spring and rubel under the cartage and needs to lube as well. all those your video help me the most
Okay. I finally got the parts and made the drip, drip go away. It took all of about 10 minutes. The instructions that come with the cartridge are confusing. Your video really made my life less stressful. I'm a wiz with electricity, but I fear ALL plumbing jobs. Thanks again, Kathy.
after disassembly, I just screwed my handle back on with its original screw and pulled the cartridge right out. in other words, I used my handle as if it was your $14 puller.
George-OMG, I could give you a BIG HUG!! I replaced the cold cartridge & it was very diffcult getting it out without that core puller, I also wanted to replace my hot side, OK... I go back to the city on Thursday (its Monday) and I'll buy a core puller till I read your comment, OMG- THAT worked! Thank You, thank you!!
Your closeup images are out of focus. The problem I have is that the cartridge appears to have a clipped on lower piece with its own O-ring. This part stayed behind when I pulled the cartridge out (requiring a lot of force). It doesn't want to come out - maybe I can slice it along one side without scoring the side of the hole. Nothing is ever easy.
Hello, if you watch the video, I’m pretty sure I show the package with the model number. Usually you can find them at the big box stores, or sometimes I go to a plumbing supply store. I’ve also read here in the comments, Moen will send them to you for free. Hope this helps, and you can have a successful repair and no leaks. 😀
I did show the puller tool in action, you must have missed it. It was the second one I pulled out. Glad the vice grips and a hammer worked for you. Those little valves can be a bear to get out of there. Happy to hear it worked out for you...
So I’m in the middle of a multiple day headache to replace my cartridges in my mien very similar as yours faucet…. Took me two days to get the screw out of the hot handle. Now I’m at the point of taking the hands off…but neither one pulls right I’ll like yours (or any other video I’ve watched) does. It’s such a simple fix, if things go right. 🙄 I have no idea how to get them off. Any ideas?
I had to use that tool in the video to get them off. It slowly twisted them out little by little, so you don’t break anything. Very tricky, I know. You’re right, it’s much easier if everything goes right. It seems when you’re working with water, you have to deal with rust, especially when it’s old, it almost infuses it together. Makes it a pain to get off. The tool was the only way I could remove mine. Hope this helps and good luck with your repair. Thank you for watching and your comment. : )
Difficult project for me. I have the same exact faucet in my kitchen. The cold water cartridge would not come loose. I had to use a hair dryer to heat the plastic and eventually with a lot of muscle, remove it.
Sorry to hear it was so difficult, but glad you muscled through it and didn't give up. Great job getting it done, and good idea on using a hair dryer to heat it up to break it loose. Maybe you just helped someone else that's having the same problem. Thanks for your comment and for watching! : ))
I bought my replacement parts, but I am calling Moen to have them ship me some replacements "just in case their needed down the road", they could discontinue this, I like having spare parts. I paid big dollars for my gold tone faucet like her's. My faucet was installed in 2008 and its now 2017 so they lasted a long time.
@@lonn761 yes, it’s a puller to help to twist and help guide it out of there. Some you can get out without it, but mine was stuck in there. It was very helpful to turn it a little at a time and finally pulled it out. Some people have said, they put the handle back on and pulled it out that way. Hope this helps. Good luck with your project.
Exactly Jim...same idea as a gear puller. Sorry Kathy but I was screaming at you while watching you pry, twist and yank on that tool. You're lucky you didn't break or damage something in the process. That T-Handle should back that cartridge out with ease if you use it correctly... (think corkscrew.) *EDIT:* Huh...so maybe it doesn't work by turning the T-Handle the way Jim & I thought...? My curiosity was piqued so I watched a couple video on how to use this thing and none of them show the T-handle being used for anything but pulling straight out on. They pretty much used it in a very similar way as you did in the video. My deepest apologies for screaming at you Miss Kathy.
@@kailarsen6148 Moen's instructions say to Twist the tee handle by hand. Try to turn and rotate the cartridge body. If it still will not pull, then proceed the next step. Hold the tee handle to keep it from turning . Tighten the hex nut with a wrench for two full turns. The cartridge can now be pulled out of the valve body. The hex nut on the bottom of the tool pulls the cartridge free of the valve body or at least gets it started so it can be removed by hand.
@@jimthode Yeah- that at least makes some sense for the T-Handle being there to begin with. When I see a T-Handle that usually means one thing...turn it! I decided to look & see if I could find a better tool for this job & found this video... ua-cam.com/video/K_26KQzZPBw/v-deo.html It's a 6 min video demonstrating a tool called an ONA Puller. If you're anything like me you'll appreciate it's simplicity. I have no idea how much it costs but it's probably priced more for a pro or handyman than an average homeowner. (Just checked pricing...ranges from $60 -$70. but prolly worth it for a pro.) If you do watch the video I'd be curious to know what you think. Take care.
@@kailarsen6148 Yes the ONA puller looks like it works better then the Moen tool. For the ones I've replaced at home I have always managed to use tools on hand but that may not work for everyone and sometimes they can really be stuck
Al Boo awesome! Way to go! Hope that helps you get the job done ✅ thanks for letting us know, this can be very helpful for others that have this same faucet. 👍🏼👍🏼
Don't have a puller? You can use the handle also, it's as effective as the removal tool. Save yourself some $$. If replacing the valve, you can also use channel-locks to get the valve out. Not hard to do.
when you were struggling with the tool...all you had to do was once phillips was tightened down and big nut tightened..all you had to do was turn the T handle and it would pop right out
Sorry, not sure of the model number anymore. I think the cartridge number is a 1222 if that helps. The cartridge number is in the video. Not sure off the top of my head. Hope this helps you! Good luck! : ))
Most Moen faucets have a lifetime guarantee. Just call the company 1-800-BUY-MOEN, and ask for a replacement. If you know your model number it helps. Moen is very good to get you a replacement sent right out.
Really?? Nothins free...ever. \m/ \m/ 10 bucks for being on hold with your cell... shipping and handling...and wrong parts arrive. easier just going to the Hardware store.
You need to revist your video, the puller does not work for the 1224 cartrige. I stopped the video and found the make and model of the tool you used and as you noted, it is not for the 1224. As far as I have looked there is no puller for the 1224 cartrige. What is wrong with the puller? It is the threads in the screw are for machine screws, maybe for a brass stem. The 1224 uses different course thread wood type screw. Also the puller screw does not go into the cartrige far enoungh. When I tried it the screw pulled out of the cartrige. I do believe the scew could be changed and the puller modified for the correct screw. Again, as far as I can tell, there is no puller for the 1224. My next faucet will not be a moen.
Appreciate you taking the time to help people out if they’re having the same issue with their Moen Two Handle Faucet and this puller as you are. The cartridges that they use in this Faucet are a bear to get out for some and then I’ve heard they just pull out with no problem for others. I, like you, will not buy another Moen Faucet ever again and I’ve bought a few more faucets since this video, and have changed the cartridges with no problem and didn’t need a puller. I think no matter what Faucet you buy, they still end up dripping eventually, but I find that the cartridges are easier to replace on other brands. Of course it’s cheaper to just replace the cartridges, if you can, so that’s why it was helpful to a whole lot of people to make this video. Thanks for watching and your comment : ))
@@kat2tree Thank you Kathy for your reply and video. I do have a followup. I purchased the puller and two cartriges at Lowes. I did get the bad hot water side out with pliers and replaced it. The cold side was ok but I tried to replace it and tried the puller and it did not work as described in my previous post. The followup is that I re-examined the packaging and it does not state on the outside which cartriges it is for. On the inside literature, it states the applicable cartriges and does not list the 1224. I am taking the puller and spare cartrige back to Lowes and getting my money back to put towards a new faucet. The puller packaging is desceptive for not stating the applicable cartirges. Moen even states there is no puller for the 1224. This maybe why the 1224 does not have the remover piece like some other cartiges. Another source shows a method of removal using a vise grip, a block of wood and a scewdriver. They create a lever system. This method looks most hopeful. I will never get to try it because all my future energy will be in replacing the faucet. The screw thread issue and plastic cartrige means there will never be a puller with the ability to pull the cartrige using a scew. The plastic may strip out. This is why Moen does not have a puller for this cartrige. I am in total amazment that you got it to work. FYI, I am a retired structural engineer and love to work with all the nuts, bolts and screws. I did enjoyed your video very much and I have studyed it great detail. I hope my comments will add to your video’s value and prevent people from buying a puller that has misslead both of us. Maybe they will change the packaging label to exclude the 1224 like Moen intended.
Appreciate you taking the time again to follow-up on your experience with this faucet and puller, and yes, it will help those having this same issue. Sorry you ended up having to replace the faucet after all the time and energy you spent trying to get those pesky cartridges out, that don’t seem to want to come out of there, even with the puller. Again, it did work for me and many others, but I know like you, some had to just replace it with a new faucet all together. I just had to replace a bathroom faucet, after I changed out the cartridges (4 times), it ended up cracking some how underneath and leaking from the bottom, go figure. So, I bought the cheapest, no name faucet (looks real nice) but I’ll see how long this one holds up without dripping or leaking. You never know, maybe the no name cheapest one will out last them all and maybe me. lol : )) My Bathroom faucet was a Price Pfister dripped like crazy after 3 years. Replaced the cartridges (very easy, no puller needed) every year after that for 4 years. Then it was toast. Replaced it with a no name brand, about a months ago. See how that does. At any rate, Hope your new faucet goes in okay, and works out good. Sorry it gave you so much trouble. I know I’ve heard many stories of those cartridges being a major pain in the you know what, trying to get them out. And like you said the instructions or numbers on a lot of them don’t match up with the puller or the faucet. I guess, if you’re able to get them out without breaking anything, you’re lucky. Be careful, and again I hope your new faucet works out great for you. Thanks again for your follow up comment, it does help a great deal. : ))
Thanks for the video. You were the only place on the net that offered more than grabbing with a pair of pliers even Moen says it` easy. So I ran out today and bought my parts and the tool you showed . I would have never got it without that tool Thank You.
Happy to help! That's awesome! : )
I got the cartridges free from Moen a few years ago. I'm almost ready to attempt this. I'm glad to see how you had to struggle with the one. If I hadn't seen this, then I probably would have freaked out when that happened to me. Working myself from successful replacing of a toilet fill valve today. Glad to know I'm not the only one who has to turn the water off outside and has shut offs that are hard to turn.
This video was a godsend to me. I bought the cartridge and puller and ended up returning the puller because I was able to remove the cartridge by re-attaching the faucet handle after first removing the brass collar, as stated in previous comments. Just re-attach the handle and pull up on it. Cartridge came right out.
So Awesome! Happy to hear you were able to do it without the puller. Great idea to reattach the handle and pull it out. Thanks for sharing your experience and helping others. Appreciate your comment and thanks for stopping by. : )
Thank you SO much! Your video is the one that helped know exactly what to do. I just finished replacing both cartridges and the faucet no longer drips!!
You’re so welcome! Happy to help and no more drip. That’s awesome!
Thank you so much. This video was educational and empowering. You made this task much easier by showing me what to expect and how to deal with the challenges. No more dripping and no paying the plumber!
Awesome! Appreciate your kind words. Glad to help out... : ))
Great video, was definitely helpful! A couple things I did differently:
1. I did not want to spend the $12 on the core puller. I was able to GENTLY pry the cartridges up with a small, thin flat head screwdriver. Once the "seal" was broken, I could then easily pull them up the rest of the way with pliers.
2. I did not want to spend $30 on two new cartridges as the cost of the faucet itself was only $69 (mine is slightly different than yours) and if I needed the core puller I'd spend $42 - may as well buy a new faucet at that point. I bought 2 of the the moen "repair kits" for $2.49 each, which just has the rubber gaskets. After changing them, the dripping is greatly improved, but still happens slightly.
3. I discovered when turning off the hot/cold feeds independently, it was the hot side with the slight drip, so I will just replace that cartridge, although with winter here now I don't mind a slight drip as it could help prevent the pipes from bursting if frozen.
Thanks for the comment. It's nice to see new idea's and how you can save money on your own repair's. I'm happy to say, my repair is still leak free, but I do have a faucet in the bathroom that is dripping now, but like you don't mind the drip with winter here. Maybe in the spring I will tackle that one with these great idea's. Thanks again. : ))
Thank you Kathy for the video. It was very helpful. Without the stem puller, I wouldn't have done the job. Cartridge 1224 does not have a retainer clip. You saved me big money and time.
+Kanaga Arun Happy to help... : ))
THANK YOU!!!!!!!!!!!!!!! The 1224 is SO HARD to get out. I get confused online about the clips. Glad you showed the tool. Great job.
+Pat Hastings Your Welcome!!! Happy to help. Have a wonderful New Year... : ))
+Kathy Burton Follow up to my Moen faucet for everyone: I got the cartridge from Home Depot- which surprised me.But, I had to order a replacement handle for the hot water as it had disintegrated. When I called Moen, they asked me if I was X (the previous owner of my house) and X must have registered it. And I paid for the part; which is OK by me. FYI I said that I thought it was a little high and they took about 20% off.
If you can get a part at amazon, go for it. Moen's shipping charge was pretty steep.
And we won the battle of the dripping faucet again!!
+Pat Hastings Great job!!! Thanks for the update... : ))
Thanks so much! You saved me a lot of hassle. I wasn't getting clear answers before I found your video. Easy peasy...done and no drip!
That's Awesome! Happy to help...
@@kat2tree You still around Kathy? Haven't seen any more posts.
Your video saved me a lot of time and money. The cartridge in my faucet came out easily without a tool, but the rest of your instructions were really helpful.
Success!
Hi Philip, that's awesome!!! Happy I could help and that your cartridge came out easier then mine : )) Thanks for watching and your comment...
Good Job and it help me out step by step. The man at hardware store did tell me to replace the stem just like you did, but I first put in o-rings to see if that will work first. If not I will buy the stems. 20 dollars a piece. Thank you
+Charles Jones Happy to help. Hope the o-rings work. Let us know if the o-rings work without replacing the whole stem. If so, that will save us some money... : )) Thanks for your comment... Happy New Year!!!
What a fine job you did explaining the process. Next time you tackle such a repair, it is wise to shut off your hot water breaker, if so equipped, otherwise the thermostat on a tank partly drained, will stay on infinitely. If you had to wait overnight or worse to get
your job finished, the element could be burned out, plus a much impacted hydro bill. You would have had much more drainage for example, if you had an upstairs hot water tank and a downstairs faucet. I guess that the real lesson is to ensure that you have shutoffs at every point of repair. I personally prefer no-restriction ball valves.
Art Hamilton.
That was quite a chore but that was the main reason a bought a Moen so that I did`nt have to but a different style when it did leak. Thanks for the video.
Great video. I had all but given up and ready to call the plumber when I saw the difficulty you had in removing the old cartridge. The biggest thing I learned was that there was no retaining ring to remove. That had me totally confused. Thanks
Thank you for this video. You saved me about $ 100 in plumbing bills. Your instructions were right on. And yes the puller was needed.
Thanks for the wonderful video! Ours was a bit easier than yours as it didn't require a tool. Worker in the plumbing department convinced us that all Moen faucets used the same part. We didn't quite believe him but tried out what he had anyway. They do NOT all have the same part and had to return it then get the correct part from another place. Other than that it went better than expected and no more leak! :D
Alta Wickham Happy to hear that it worked out and you were able to fix the leak. Appreciate your comment and thanks for watching...
Alta-The same thing happened to me, had to return the ones he gave me, went to another hardware store with the old cartridge, they didn't have it either, I did check online at Home Depo so I knew what part I needed, $13.95 each. Besides my time of travel (80 miles) I got both replaced for $29.00 NOT A BAD DEAL considering the plumber charges $50.00 just to come out.
Kathy, Thank you so much for this video! The toll was absolutely necessary to get this done and your instructions were a lifesaver and money saver.
Thank you , thank you, thank you. I also couldn't get the cartridge out. I bought the puller and was successful. It did take me about five minutes of coaxing and half-turns. Wow. UA-cam makes me feel almost handy sometimes. Love it. Thanks for sharing your helpful video.
Jimmy Jett You're welcome Jimmy!!! Very happy to hear it worked for you... Thanks for watching and your comment...
Thank you for this video! You are so real and helped my husband and I because we were clueless. You did not leave any step out. So very helpful!
You're so welcome. Appreciate your kind words... : )
Thank you for making a clear easy to follow video. Much Appreciated. Thank you for your time, effort, and kindness. You are an excellent instructor.
Thank you Don! I so appreciate your comment and you watching my video. Happy I could help! : ))
I got the same faucet, only in gold tone, I just replaced mine; removing those cartriges was a bitch to get out. I didnt have that tool. Mine also is a 1224, I paid $13.95 each for the replacement cartridges at Home Depo. Thanks for the video, We women rock!
That's so awesome! You Rock for sure... Love your comment! Happy to help. Mine started dripping again after almost four years, checked under the sink and it was dripping from the middle sprayer as well, so I had to replace the whole darn thing. $69.00 bucks at Lowes. Looks real nice with no dripping. Phew : )
That's so awesome! You Rock for sure... Love your comment! Happy to help. Mine started dripping again after almost four years, checked under the sink and it was dripping from the middle sprayer as well, so I had to replace the whole darn thing. $69.00 bucks at Lowes. Looks real nice with no dripping. Phew : )
This has given me the confidence i will be able to tackle this job. Thanks Kathy.
Awesome! Happy to help. Good Luck with it...
Video was helpful. After removing the brass collar, I too was able to put the handles back on and use as a puller tool. Thanks!
This worked for me too; no need to buy the core puller
Katy, thank you for this video . I understand now why I can't remove this cartridge!!
Thanks so much! Replaced both faucet stems using the core puller with no problem thanks to your video.
That's awesome! Happy to help : )) Thanks for watching and your comment.
I almost threw out my back trying to pull the cartridge...finally figured out that with a small flathead screwdriver and a hammer, it pops right out!
The cartridge should be free when you bring back the old one...also, the grease should be free in a small plastic pack.
Excellent video and thanks for sharing the cartridge number. Quick trip to home depot and the instructional video, fixed my faucet problem in minutes.
Thanks!
Happy to hear of your success. Thank you for watching and your comment. : ))
This looks like it will really help me. Thanks.
This video was a great help to me. I was fortunate and did not have to buy the tool. I was able to pry it out with a thin tipped straight head screw driver. Thanks for the video and well done.
It was easy to replace both cartridges and I didn't even use the core remover tool. I just pried up the old cartridge using a small screwdriver until I was able to grab it with pliers.
Nice job Kathy.......good instruction!......you're a winner. Thanks
Thank you so much! Appreciate you watching…
Thank you my dear.. I will be doing the same job in the morning on the same model faucet.. this was really helpful..
Happy to help! Good luck with your repair. : ))
Thank you, very helpful video .. I also wat other videos and every so often replaces the spring and rubel under the cartage and needs to lube as well. all those your video help me the most
Happy to help. Appreciate your comment and you watching. : )
Kathy, thanks so much. I think I'll get through my repairs much easier after seeing your vid. Bless you.
You are so welcome! Good luck with your repair.
Okay. I finally got the parts and made the drip, drip go away. It took all of about 10 minutes. The instructions that come with the cartridge are confusing. Your video really made my life less stressful. I'm a wiz with electricity, but I fear ALL plumbing jobs. Thanks again, Kathy.
Thanks for taking the time to show us and you did great!
Just watched your video, and on my way to Home Depot now. Thank you! Looking forward to getting my sanity back :) No more drip, drip, drip...
Moen will send you free parts for life, on all their products. If it’s a emergency they will overnight it free also. Thanks for tutorial.
Thank you for the tip. Appreciate you watching and your comment : )
after disassembly, I just screwed my handle back on with its original screw and pulled the cartridge right out. in other words, I used my handle as if it was your $14 puller.
Awesome idea. Thanks for the tip. Hope this works for everyone. : ))
George-OMG, I could give you a BIG HUG!! I replaced the cold cartridge & it was very diffcult getting it out without that core puller, I also wanted to replace my hot side, OK... I go back to the city on Thursday (its Monday) and I'll buy a core puller till I read your comment, OMG- THAT worked! Thank You, thank you!!
Thank you for the video to replace the Moen 1224. It helped a great deal.
Your Welcome Gustavo... Glad I could help...
Great job! I have to fix mine and this helped tremendously!! ❤
thank you so much😊
Happy to help! Good luck with your repair, you’ll do great. Thanks for watching and your comment. 😃❤️
Moen has great customer service
Just to let you moen owners know they have parts for life (free) May have to pay shipping and wait a couple weeks but if just a drip...
Excellent video. You are a good teacher. Thanx.
kammhron No problem. Glad you liked it... : ))
Thanks, Kathy.
Waukegan Il 😀👍🏼👍🏼
Your closeup images are out of focus. The problem I have is that the cartridge appears to have a clipped on lower piece with its own O-ring. This part stayed behind when I pulled the cartridge out (requiring a lot of force). It doesn't want to come out - maybe I can slice it along one side without scoring the side of the hole. Nothing is ever easy.
thANKS......love the real life repair...bob
cbobcbob100 Awesome... : ))
Great Video, it definitely saved me some money. Thank you very much. Instructions are excellent
Good job. Great video.
Hi Kathy, what’s the model number? We have the same tap but we don’t know the model number. If you know where to find it please let me know.
Thanks 😊
Hello, if you watch the video, I’m pretty sure I show the package with the model number. Usually you can find them at the big box stores, or sometimes I go to a plumbing supply store. I’ve also read here in the comments, Moen will send them to you for free. Hope this helps, and you can have a successful repair and no leaks. 😀
GOOD INSTRUCTION FOR YOIR TYPE OF FAYCET . WISH EVERYONE WOULD SPECIFY WHAT TYPE FAUCET . Don't know How to disassemble my faucet . IT's washerless .
It would have been nice to see the puller tool in action. I used a pair of vice grips and a hammer. It worked perfect!
I did show the puller tool in action, you must have missed it. It was the second one I pulled out. Glad the vice grips and a hammer worked for you. Those little valves can be a bear to get out of there. Happy to hear it worked out for you...
@@kat2tree at 5:37 you have the cartridge in your hand. I see it now further in the video though. Thanks :)
@@WhoeGivesAFunk absolutely : )
So I’m in the middle of a multiple day headache to replace my cartridges in my mien very similar as yours faucet….
Took me two days to get the screw out of the hot handle. Now I’m at the point of taking the hands off…but neither one pulls right I’ll like yours (or any other video I’ve watched) does.
It’s such a simple fix, if things go right. 🙄
I have no idea how to get them off. Any ideas?
I had to use that tool in the video to get them off. It slowly twisted them out little by little, so you don’t break anything. Very tricky, I know. You’re right, it’s much easier if everything goes right. It seems when you’re working with water, you have to deal with rust, especially when it’s old, it almost infuses it together. Makes it a pain to get off. The tool was the only way I could remove mine. Hope this helps and good luck with your repair. Thank you for watching and your comment. : )
Difficult project for me. I have the same exact faucet in my kitchen. The cold water cartridge would not come loose. I had to use a hair dryer to heat the plastic and eventually with a lot of muscle, remove it.
Sorry to hear it was so difficult, but glad you muscled through it and didn't give up. Great job getting it done, and good idea on using a hair dryer to heat it up to break it loose. Maybe you just helped someone else that's having the same problem. Thanks for your comment and for watching! : ))
Thank you!! Very informative.. great job!!!
Katherine DeViney awesome! Happy to help. : ))
If you are the original owner, Moen is SUPPOSED to replace the parts FREE. Moen has a lifetime guarantee.
I bought my replacement parts, but I am calling Moen to have them ship me some replacements "just in case their needed down the road", they could discontinue this, I like having spare parts. I paid big dollars for my gold tone faucet like her's. My faucet was installed in 2008 and its now 2017 so they lasted a long time.
whats the t handle for oh to take it out by turning it its a little gear puller
@@lonn761 yes, it’s a puller to help to twist and help guide it out of there. Some you can get out without it, but mine was stuck in there. It was very helpful to turn it a little at a time and finally pulled it out. Some people have said, they put the handle back on and pulled it out that way. Hope this helps. Good luck with your project.
Use a hair dryer for 10 minutes to dry/shrink that old O ring and it will be more easy to pull out
Appreciate your comment! Thanks for stopping by... 😀👍🏼
At 12:24 TURN THE T HANDLE, don't pull on the tool!
Thank you for the tip! : )
Exactly Jim...same idea as a gear puller.
Sorry Kathy but I was screaming at you while watching you pry, twist and yank on that tool.
You're lucky you didn't break or damage something in the process.
That T-Handle should back that cartridge out with ease if you use it correctly... (think corkscrew.)
*EDIT:* Huh...so maybe it doesn't work by turning the T-Handle the way Jim & I thought...?
My curiosity was piqued so I watched a couple video on how to use this thing and none of them show the T-handle
being used for anything but pulling straight out on. They pretty much used it in a very similar way as you did in the video.
My deepest apologies for screaming at you Miss Kathy.
@@kailarsen6148 Moen's instructions say to Twist the tee handle by hand. Try to turn and rotate the cartridge body. If it still will not pull, then proceed the next step.
Hold the tee handle to keep it from turning . Tighten the hex nut with a wrench for two full turns. The cartridge can now be pulled out of the valve body. The hex nut on the bottom of the tool pulls the cartridge free of the valve body or at least gets it started so it can be removed by hand.
@@jimthode
Yeah- that at least makes some sense for the T-Handle being there to begin with.
When I see a T-Handle that usually means one thing...turn it!
I decided to look & see if I could find a better tool for this job & found this video... ua-cam.com/video/K_26KQzZPBw/v-deo.html
It's a 6 min video demonstrating a tool called an ONA Puller. If you're anything like me you'll appreciate it's simplicity.
I have no idea how much it costs but it's probably priced more for a pro or handyman than an average homeowner.
(Just checked pricing...ranges from $60 -$70. but prolly worth it for a pro.)
If you do watch the video I'd be curious to know what you think. Take care.
@@kailarsen6148 Yes the ONA puller looks like it works better then the Moen tool. For the ones I've replaced at home I have always managed to use tools on hand but that may not work for everyone and sometimes they can really be stuck
Awesome info. Thank U 4 sharing.
Kathy I found the model number is CA 87000 SRS
Al Boo awesome! Way to go! Hope that helps you get the job done ✅ thanks for letting us know, this can be very helpful for others that have this same faucet. 👍🏼👍🏼
Don't have a puller? You can use the handle also, it's as effective as the removal tool. Save yourself some $$. If replacing the valve, you can also use channel-locks to get the valve out. Not hard to do.
Thanks for watching and your comment. Appreciate the great tips… : )
Thank you so much, the video was awesome and you help me to save a lot .
Great job!
when you were struggling with the tool...all you had to do was once phillips was tightened down and big nut tightened..all you had to do was turn the T handle and it would pop right out
Thanks for the tip. I'll keep that in mind next time... : }
Well done.
Where did you buy the removal tool? I bought one that looks like yours but it would not work. Great video.
On second thought, looking at your video more closely, my tool fit just like yours.
Awesome! Good luck and hope it works... : ))
Thanks. I got the cartridge replaced. Now on to the shower faucet. Thanks for your great video. I may not have tried it otherwise.
That's great! Glad it finally worked for you. Happy I could help and hope the shower faucet is a little easier. : ))
Please tell us the cartridge part number so I can buy from
It's in the video. I think it's a 1222. Hope this helps. Good Luck!
1224
Thank you so much!!!!!! Your awesome!!!!!
+Christin Kelty Your so welcome! Happy to help... : ))
Thanks for the video..helped me big time!
What is the model number of your sink as I have the same one but I misplaced the manual.
Sorry, not sure of the model number anymore. I think the cartridge number is a 1222 if that helps. The cartridge number is in the video. Not sure off the top of my head. Hope this helps you! Good luck! : ))
1224
What is the model number of your sink please
Thanks a million I hope it works
@@alboo5277 Sorry not sure of that anymore. I don't have the manual or the facet any longer. Hope the cartridge works out for you.
Most Moen faucets have a lifetime guarantee. Just call the company 1-800-BUY-MOEN, and ask for a replacement. If you know your model number it helps. Moen is very good to get you a replacement sent right out.
Thanks for the info. Very helpful for people if they can get a replacement part, that would be great. : )
Hey moen told me on the phone I wouldn't need it that part.
I can't get the handles off.
what brand is that?
I have the exact faucet-its a Moen
Good video. Thanks!
Thank You!!!
Should have actually shown the removal process using the puller.
If you watch the video, you will obviously see the removal process using the puller.
No need to buy them just call Moen and they will send them to you for free !!!
Really?? Nothins free...ever. \m/ \m/
10 bucks for being on hold with your cell... shipping and handling...and wrong parts arrive.
easier just going to the Hardware store.
You need to revist your video, the puller does not work for the 1224 cartrige. I stopped the video and found the make and model of the tool you used and as you noted, it is not for the 1224. As far as I have looked there is no puller for the 1224 cartrige.
What is wrong with the puller? It is the threads in the screw are for machine screws, maybe for a brass stem. The 1224 uses different course thread wood type screw. Also the puller screw does not go into the cartrige far enoungh. When I tried it the screw pulled out of the cartrige.
I do believe the scew could be changed and the puller modified for the correct screw.
Again, as far as I can tell, there is no puller for the 1224. My next faucet will not be a moen.
Appreciate you taking the time to help people out if they’re having the same issue with their Moen Two Handle Faucet and this puller as you are. The cartridges that they use in this Faucet are a bear to get out for some and then I’ve heard they just pull out with no problem for others. I, like you, will not buy another Moen Faucet ever again and I’ve bought a few more faucets since this video, and have changed the cartridges with no problem and didn’t need a puller. I think no matter what Faucet you buy, they still end up dripping eventually, but I find that the cartridges are easier to replace on other brands. Of course it’s cheaper to just replace the cartridges, if you can, so that’s why it was helpful to a whole lot of people to make this video. Thanks for watching and your comment : ))
@@kat2tree Thank you Kathy for your reply and video. I do have a followup. I purchased the puller and two cartriges at Lowes. I did get the bad hot water side out with pliers and replaced it. The cold side was ok but I tried to replace it and tried the puller and it did not work as described in my previous post.
The followup is that I re-examined the packaging and it does not state on the outside which cartriges it is for. On the inside literature, it states the applicable cartriges and does not list the 1224. I am taking the puller and spare cartrige back to Lowes and getting my money back to put towards a new faucet.
The puller packaging is desceptive for not stating the applicable cartirges. Moen even states there is no puller for the 1224. This maybe why the 1224 does not have the remover piece like some other cartiges. Another source shows a method of removal using a vise grip, a block of wood and a scewdriver. They create a lever system. This method looks most hopeful. I will never get to try it because all my future energy will be in replacing the faucet.
The screw thread issue and plastic cartrige means there will never be a puller with the ability to pull the cartrige using a scew. The plastic may strip out. This is why Moen does not have a puller for this cartrige. I am in total amazment that you got it to work.
FYI, I am a retired structural engineer and love to work with all the nuts, bolts and screws.
I did enjoyed your video very much and I have studyed it great detail. I hope my comments will add to your video’s value and prevent people from buying a puller that has misslead both of us. Maybe they will change the packaging label to exclude the 1224 like Moen intended.
Appreciate you taking the time again to follow-up on your experience with this faucet and puller, and yes, it will help those having this same issue. Sorry you ended up having to replace the faucet after all the time and energy you spent trying to get those pesky cartridges out, that don’t seem to want to come out of there, even with the puller. Again, it did work for me and many others, but I know like you, some had to just replace it with a new faucet all together.
I just had to replace a bathroom faucet, after I changed out the cartridges (4 times), it ended up cracking some how underneath and leaking from the bottom, go figure. So, I bought the cheapest, no name faucet (looks real nice) but I’ll see how long this one holds up without dripping or leaking. You never know, maybe the no name cheapest one will out last them all and maybe me. lol : ))
My Bathroom faucet was a Price Pfister dripped like crazy after 3 years. Replaced the cartridges (very easy, no puller needed) every year after that for 4 years. Then it was toast. Replaced it with a no name brand, about a months ago. See how that does. At any rate, Hope your new faucet goes in okay, and works out good. Sorry it gave you so much trouble. I know I’ve heard many stories of those cartridges being a major pain in the you know what, trying to get them out. And like you said the instructions or numbers on a lot of them don’t match up with the puller or the faucet. I guess, if you’re able to get them out without breaking anything, you’re lucky. Be careful, and again I hope your new faucet works out great for you. Thanks again for your follow up comment, it does help a great deal. : ))
not silicon - never use silicon in potable water
smart woman!!
TURN THE T HANDLE
this Moen faucet has a lifetime warranty and they wlll replace the cartridge free of charge!
I'm phoning Moen today to see if I can get replacements just so I have "back ups". Why not?
Kathy you're awesome, you looking for a husband? I'm willing to relocate.
Haaaaa!!!!! Go Big-B !!!
How did you guys meet?? Ohh on the internet...she helped me fix my tap and I was sprung!! lol
...and that is why I don't buy Moen!
Poor quality video.