the event is bugged, i spent a ton of emeralds to outrank other players on the server (by sending several skins to a guild mate), only to find out later that my score was reset!
@@renix2383 unfair players? So does this mean that a player who lives in another country with a different time zone has to be penalized? this is ridiculous, in the same way that a player waited for the event, anyone could do the same. Players who sent gifts and did not open them lost the gifts but were not refunded their investment. So be able to reset the gifts, but not provide reset the expenses? I'm a programmer, this argument will never make sense.
Helios and Augustus are not in the skin gifts. Go to send gifts, click on the blue circle in the top right corner. You can see which skins are available in the gifts. This year's additions to the winter skins, Helios and Augustus, are available from the shop and the gold ticket.
can someone tell me how the skin gift works? do the sender or receiver get random hero skins or they get to choose the skin of their choice? i need dante winter skin but if i get random skin then theres no point wasting 20000 points.
The lukewarm response I got from support was that it was my fault I started the event before checking to see if the counters had been reset. We might get a response by New Years Day except people are on vacation and there are parties to go to. #HeroWars
@@Agilulfevanloke it like they did it on purpose to cheat us out of are hard work and let the big spender cheat their way to the top i was 2nd then drop to 0 and if i want to get back i would have to spend
I am also wondering, is there a way to get the skin besides paying 20usd for the golden ticket ? I managed to hoard 80k emeralds over the year and I decided next hero to spend resources on would be augustus, but I dont want to pay 20 usd for his winter skin...
Dear Hero Wars, I hope life is going well. Evidently there is an issue with Winterfest on my server or perhaps many if not all servers. SOMEONE evidently forgot to clear the presents cache BEFORE Winterfest went live this season. RIGHT? So what happened to me? I started the event about 2 minutes after it went live. I spent 10,000 emarlads to decorate the tree. I sent presents to guildmates. Then I checked presnts sent, etc and noticed that presents from last year were still there. I checked the staus of the tree.....last year's progress was still there. Tick Tock Tick Tock. I came back to the event about 2 hours later. NOW I have no credit for presents sent. No presents received. And my contribution for decorating the tree has been erased. I am also guessing the presents I sent guildmates have been erased from their inventory. Just wondering, Might this be resolved before January? #HeroWars
@@thandocome47 Support just responded to me. The gist of the response is that it is MY FAULT for expecting that HERO WARS would reset the counters BEFORE the event went live. I can also expect some type of compensation(I SPELLED OUT WHAT I HAD DONE BEFORE THE RESET) maybe this week BECAUSE I am in a long line of players that got screwed. Maybe I will get compensation in time for next year's Winterfest. #HeroWars
The very crucial question:on Xmas there will be Lara? Augustus it's alredy 6stars (it was easy during the event)...
Laura probably got dumped when the team at Hero Wars reset the counters.
the event is bugged, i spent a ton of emeralds to outrank other players on the server (by sending several skins to a guild mate), only to find out later that my score was reset!
@@renix2383 it's their fault, they should refund the emeralds and undo any related actions taken.
That happend to all olympus players
@@renix2383 so we won't get back our hard work😢
@@Olympushwand u guys just took it🙆
@@renix2383 unfair players? So does this mean that a player who lives in another country with a different time zone has to be penalized? this is ridiculous, in the same way that a player waited for the event, anyone could do the same.
Players who sent gifts and did not open them lost the gifts but were not refunded their investment.
So be able to reset the gifts, but not provide reset the expenses? I'm a programmer, this argument will never make sense.
You can send gifts to friends on your server as well, not in your guild,
FB version
Hello ZEUS, can you get HELIOS & AUGUSTUS winter skins as a gift, or is the only way to get it via the shop and golden ticket ?
Helios and Augustus are not in the skin gifts. Go to send gifts, click on the blue circle in the top right corner. You can see which skins are available in the gifts. This year's additions to the winter skins, Helios and Augustus, are available from the shop and the gold ticket.
@@franciszeigan2955 nexters speaks of fairness ???
I can't find any info about the heroes of the day???
Uhh, those puzzles. I wonder how players get that done, when playing by phone. It was pain in the a*s even when playing with big screen, lol
I can't find any info about the heroes of the day???
No heroes of the day to my knowledge.
@@MrBadjohn69 There are soulstones for every gift
can someone tell me how the skin gift works? do the sender or receiver get random hero skins or they get to choose the skin of their choice? i need dante winter skin but if i get random skin then theres no point wasting 20000 points.
The skin is random.
Winterfest reset today is worst thing ever. Please do video on that and the 1000s of dollars and emeralds wasted and lost.
Not lost, safely kept at Nexters....
@@bojecht😂😂😂 how sure are u
The lukewarm response I got from support was that it was my fault I started the event before checking to see if the counters had been reset. We might get a response by New Years Day except people are on vacation and there are parties to go to. #HeroWars
i hate this event since it lost all my point for sending gift my guild i had over 1000 this morning i had 0
idem
@@Agilulfevanloke it like they did it on purpose to cheat us out of are hard work and let the big spender cheat their way to the top i was 2nd then drop to 0 and if i want to get back i would have to spend
if hero war can't do a event right and stop cheating us for our hard work just to make big spender on top they should just stop the event
Why most answares are for people looking to exploit this game :? Is this your target audience :?
So Augustus winterskin behind a pay wall ...
:(
I am also wondering, is there a way to get the skin besides paying 20usd for the golden ticket ? I managed to hoard 80k emeralds over the year and I decided next hero to spend resources on would be augustus, but I dont want to pay 20 usd for his winter skin...
Nexters beign Nexters...
Dear Hero Wars,
I hope life is going well.
Evidently there is an issue with Winterfest on my server or perhaps many if not all servers.
SOMEONE evidently forgot to clear the presents cache BEFORE Winterfest went live this season. RIGHT?
So what happened to me?
I started the event about 2 minutes after it went live.
I spent 10,000 emarlads to decorate the tree.
I sent presents to guildmates.
Then I checked presnts sent, etc and noticed that presents from last year were still there.
I checked the staus of the tree.....last year's progress was still there.
Tick Tock Tick Tock.
I came back to the event about 2 hours later.
NOW I have no credit for presents sent.
No presents received.
And my contribution for decorating the tree has been erased.
I am also guessing the presents I sent guildmates have been erased from their inventory.
Just wondering,
Might this be resolved before January?
#HeroWars
It needs to be resolved during the event, I spent a lot to get my ranking and I can't do that again
@@thandocome47 Support just responded to me. The gist of the response is that it is MY FAULT for expecting that HERO WARS would reset the counters BEFORE the event went live. I can also expect some type of compensation(I SPELLED OUT WHAT I HAD DONE BEFORE THE RESET) maybe this week BECAUSE I am in a long line of players that got screwed.
Maybe I will get compensation in time for next year's Winterfest. #HeroWars