As an engineer myself, I would prefer to inspect the components myself. Frequently. It's not that I don't have faith in bike shops. But compare this with asking your bike shop to inspect a seat post or a set of forks. It would be impossible to declare any such component as unconditionally safe, without sophisticated non-destructive testing facilities. I don't have those, but I have the advantage of being able to check every detail of my bike every day or even more frequently. Which is what we are supposed to do anyway: that's what we're told in the instructions.
Hitting the nail right on the head my friend! Expecting bike shops to just do a visual inspection and take pictures is far from adequate. And thank you for mentioning a point I try to drive home to people all the time, you need to be checking out your bike yourself and making sure everything is in order and functioning properly.
At first I was still very much “well they’re doing the right thing now.” And the more it goes on and the more I read, the more I think it’s time to not buy Shimano for a while.
@dobbscycleworks Shimano keeps calling this a recall and every member of the media parrots this. They aren't performing a recall, period. Recalls are preventative. They're performing warranty inspections and replacing already broken cranks under a warranty (even if they're extending it for the purpose of this warranty replacement program). I think part of what needs to happen is an asserted effort to not call this a recall. Because it isn't one. Between this, their treatment of Pioneer computer owners, and their abysmal attempt at releasing a power meter, I just don't get why anyone who follows industry news would continue to hand their money to this atrocious company.
@@reginalb124 oh absolutely, I think the rest of the world needs to get inline with what Australia did and force an actual recall. Australia basically called their inspection replacement model total bull and made them replace every single unit in the country. I'm hopeful these lawsuits will help move things in that direction for USA riders affected (myself included) because I am seriously not happy with the handling of the whole situation.
My understanding, is if a bike shop fails too many cranks, Shimano will take action against them, like decertify them as an Authorized Shimano repair site. However, in my viewpoint, if the bike shop misses just ONE crank and injury occurs, the Bike Shop is legally liable, so why wouldn't they fail them all just to be safe and CYA? If a bike shop agrees to take on inspections, but doesn't have an actual ENGINEER on staff that's trained for this, it's pure liability unless they get waivers signed, ... However even on that, if they don't have properly trained personnel to do the inspections, then "in good faith" doesn't apply, which makes the waivers null and void, which then exposes the shop to a lawsuit again. Fail them all, let Shimano sort them out. (and more to the point, they're all BAD, it's just a matter of when each of them goes 100% tango uniform, full recall NOW Shimano...)
I had an idea last night for a new video “top 5 cranks to replace your defective shimano one” lol. This is going to be so long and drawn out that I’ve already picked mine.
The main issue is the bonded piece of the cranksets delaminating and falling apart and it seems to always happen while in motion causing a lot of riders to crash. Shimano claims only 6 injuries reported but I don’t buy that for a second, I think it is much higher.
As an engineer myself, I would prefer to inspect the components myself. Frequently. It's not that I don't have faith in bike shops. But compare this with asking your bike shop to inspect a seat post or a set of forks. It would be impossible to declare any such component as unconditionally safe, without sophisticated non-destructive testing facilities. I don't have those, but I have the advantage of being able to check every detail of my bike every day or even more frequently. Which is what we are supposed to do anyway: that's what we're told in the instructions.
Hitting the nail right on the head my friend! Expecting bike shops to just do a visual inspection and take pictures is far from adequate. And thank you for mentioning a point I try to drive home to people all the time, you need to be checking out your bike yourself and making sure everything is in order and functioning properly.
Shimano kept denying this issue since 2019 and have denied warranty claims...
At first I was still very much “well they’re doing the right thing now.” And the more it goes on and the more I read, the more I think it’s time to not buy Shimano for a while.
@dobbscycleworks Shimano keeps calling this a recall and every member of the media parrots this.
They aren't performing a recall, period. Recalls are preventative. They're performing warranty inspections and replacing already broken cranks under a warranty (even if they're extending it for the purpose of this warranty replacement program). I think part of what needs to happen is an asserted effort to not call this a recall. Because it isn't one.
Between this, their treatment of Pioneer computer owners, and their abysmal attempt at releasing a power meter, I just don't get why anyone who follows industry news would continue to hand their money to this atrocious company.
@@reginalb124 oh absolutely, I think the rest of the world needs to get inline with what Australia did and force an actual recall. Australia basically called their inspection replacement model total bull and made them replace every single unit in the country. I'm hopeful these lawsuits will help move things in that direction for USA riders affected (myself included) because I am seriously not happy with the handling of the whole situation.
I fully agree. Shimano should be replacing every one of these cranksets, no questions asked, no exam, no BS. Square taper forever!
My understanding, is if a bike shop fails too many cranks, Shimano will take action against them, like decertify them as an Authorized Shimano repair site. However, in my viewpoint, if the bike shop misses just ONE crank and injury occurs, the Bike Shop is legally liable, so why wouldn't they fail them all just to be safe and CYA? If a bike shop agrees to take on inspections, but doesn't have an actual ENGINEER on staff that's trained for this, it's pure liability unless they get waivers signed, ... However even on that, if they don't have properly trained personnel to do the inspections, then "in good faith" doesn't apply, which makes the waivers null and void, which then exposes the shop to a lawsuit again. Fail them all, let Shimano sort them out. (and more to the point, they're all BAD, it's just a matter of when each of them goes 100% tango uniform, full recall NOW Shimano...)
Absolutely, I would not want to be a shop owner right now and having to make those decisions.
Agree, Shimano should just replace every single one of them.
I had an idea last night for a new video “top 5 cranks to replace your defective shimano one” lol. This is going to be so long and drawn out that I’ve already picked mine.
I actually made the crank video today after this comment lol ua-cam.com/video/a9Xz7leIUXw/v-deo.htmlsi=4JUcBQcTD4vaY-sC
What is the nature of the failure? Why is it your advantage to hide it???
The main issue is the bonded piece of the cranksets delaminating and falling apart and it seems to always happen while in motion causing a lot of riders to crash. Shimano claims only 6 injuries reported but I don’t buy that for a second, I think it is much higher.