Hello! This toy was a great buy and it took our dog some time to figure it all out. Right now if we put a treat in she knows exactly what to do to get it. I'm hoping soon there will be other, possibly more difficult, puzzles available. Thank you!
Hi, I´m happy your dog enjoy the puzzle 😍, we are working on new puzzles in different levels, you will see them here and on my social media when we launch them. Have you tried the DogCasino and DogTwister in level 3, they are tricky, and require other skills to figure them out. / Nina
Me and My wife bought this for our 3 Chihuahuas. It's been fantastic, it kept them busy for ages and totally tired them out, thank you Nina for making fantastic puzzles.
Xmas gift just bought for my cat as a step up from level 3 puzzle options which are too easy. She worked out the sides so far, needs to up her game for the centre wheel, and haven't yet used the side blockers, so I am happy with the difficulty level. But while I am pleased she doesn't do this one in a couple of minutes, unfortunately this is aided by the fact the product does not work smoothly, a couple of the squares on one side get stuck and they need my force to slide them along, so there's no way the cat could move them with her paw. I don't know whether it's just my puzzle that has a fault or other people have had this issue? I bought this model because it was recommended by some cat owners but as far as I am concerned the design doesn't entirely work for a cat. I appreciate this is made for dogs therefore they may not have the same issues. I found the whole thing clunky, the middle wheel is also hard to spin with a tendency to stick. My cat doesn't tend to be very forceful which isn't in her favour here. Perhaps bigger cats that tend to be more aggressive with their puzzles might have a different experience? Some squares share a common treat pocket underneath which means the treat will slide from one side to the other at each attempt to get it - perhaps this is meant to add to the "difficulty" - it certainly is frustrating. Cat's claws get caught in the outer plastic edge when trying to get the treat out, half of the time she ends up eating the treat by licking right in the pocket. Some bits of treats get in nooks and crannies where they are difficult to remove from, making this annoying to clean.
Hi, the sliding tiles should be quite easy to slide, don´t know if your cat is to careful when playing or if it has an fault. If you feel there is something wrong with the game you can contact support@outwardhound.com and explain this.
We got this puzzle for my dog and she loved it but I took it apart to was and now I can't figure out how to put it back together 😅 the green sliding pieces and this extra L shaped plastic piece is what's stumping me, when I cleaned it I didn't see where the blue part came off of so yeah is there a way to get it back together?
Hi, sorry to say it´s not supposed to take apart, it is a ltlle complicated to put pieces back again. Send an email to me and I can send you some images that shows how to put the pieces back again. (info@nina-ottosson.com)
Hello! This toy was a great buy and it took our dog some time to figure it all out. Right now if we put a treat in she knows exactly what to do to get it. I'm hoping soon there will be other, possibly more difficult, puzzles available.
Thank you!
Hi, I´m happy your dog enjoy the puzzle 😍, we are working on new puzzles in different levels, you will see them here and on my social media when we launch them. Have you tried the DogCasino and DogTwister in level 3, they are tricky, and require other skills to figure them out. / Nina
@@Nina_Ottosson thank you so much for your reply. They look great! Expect an order!
Me and My wife bought this for our 3 Chihuahuas. It's been fantastic, it kept them busy for ages and totally tired them out, thank you Nina for making fantastic puzzles.
Thank you 😍 I´m really happy to hear that
I found a video of a little Silky Terrier that can do this puzzle on their own. Amazing
Some dogs are really clever, it`s amazing to watch when the solve advanced puzzles
I just added a video of a dog solving the MultiPuzzle very methodically :)
Xmas gift just bought for my cat as a step up from level 3 puzzle options which are too easy. She worked out the sides so far, needs to up her game for the centre wheel, and haven't yet used the side blockers, so I am happy with the difficulty level. But while I am pleased she doesn't do this one in a couple of minutes, unfortunately this is aided by the fact the product does not work smoothly, a couple of the squares on one side get stuck and they need my force to slide them along, so there's no way the cat could move them with her paw. I don't know whether it's just my puzzle that has a fault or other people have had this issue?
I bought this model because it was recommended by some cat owners but as far as I am concerned the design doesn't entirely work for a cat. I appreciate this is made for dogs therefore they may not have the same issues. I found the whole thing clunky, the middle wheel is also hard to spin with a tendency to stick. My cat doesn't tend to be very forceful which isn't in her favour here. Perhaps bigger cats that tend to be more aggressive with their puzzles might have a different experience?
Some squares share a common treat pocket underneath which means the treat will slide from one side to the other at each attempt to get it - perhaps this is meant to add to the "difficulty" - it certainly is frustrating.
Cat's claws get caught in the outer plastic edge when trying to get the treat out, half of the time she ends up eating the treat by licking right in the pocket.
Some bits of treats get in nooks and crannies where they are difficult to remove from, making this annoying to clean.
Hi, the sliding tiles should be quite easy to slide, don´t know if your cat is to careful when playing or if it has an fault. If you feel there is something wrong with the game you can contact support@outwardhound.com and explain this.
We got this puzzle for my dog and she loved it but I took it apart to was and now I can't figure out how to put it back together 😅 the green sliding pieces and this extra L shaped plastic piece is what's stumping me, when I cleaned it I didn't see where the blue part came off of so yeah is there a way to get it back together?
Hi, sorry to say it´s not supposed to take apart, it is a ltlle complicated to put pieces back again. Send an email to me and I can send you some images that shows how to put the pieces back again. (info@nina-ottosson.com)
ua-cam.com/video/zVsXMRbD8uQ/v-deo.htmlfeature=shared
I'm so proud of my pup for figuring it out 🥹🥹🥹. Thanks for coming up with these great puzzles!❤
Thank you, glad you like the puzzles :)