A3 Thinking - Developing People & Solving Problems

Speaker: Mike Osterling
We understand the Lean Tools (value stream mapping, root-cause analysis, standard work, team huddles, etc.), but how good are we at solving problems? In fact, does it ever seem like we are fixing the same problem over and over? Effective improvement requires changing how people approach, address, and resolve problems. We need to develop "thinking problem-solvers." Very visual and hands-on, A3-Thinking is a proven step-by-step methodology that provides direction in completing the “Plan Do Check Adjust” cycle, actively engages the problem solver, their supervisor, and those affected by the problem.
Learning outcomes:
Overview of the A3 problem solving and why it is so much more effective than typical problem-solving approaches.
Roles and responsibilities in the A3 process.
What you can do to improve how you approach problems.