КОМЕНТАРІ •

  • @JernosComicsPopCulture
    @JernosComicsPopCulture Рік тому +1

    Get 10% off your BCW Supply order when you use the code JERNOS when you purchase from their website here: www.bcwsupplies.com/?acc=Jernos
    Check out Spider Dude Comics' online store front for awesome deals and save 10% off of your purchase using the code JERNOS10 @ www.spiderdudecomics.com

  • @DavidClark-vu3dw
    @DavidClark-vu3dw Рік тому +1

    Good on them!

  • @markjohnson9437
    @markjohnson9437 Рік тому +3

    This is a slippery slope and you did a good job explaining your thought in going back. Buyer should have some responsibility when buying a raw book and many dealers wouldn't do this. However, this seems to be a great example of learning and sharing a lesson along with having ample reason to justify a "complaint" which I'm sure you articulated as well as in this video to allow the LCS to understand your side.

  • @joshscomics01
    @joshscomics01 Рік тому +1

    1st you handled the situation greatly. Most people probably would have handled it wrong. Very cool and nice of them to say Hey we made a mistake, Let's make up for it. I'm sure some shops would have said oh well. So good on them for taking care of you. Glad everything worked out.

  • @BladeRunner90
    @BladeRunner90 Рік тому +2

    I wish CGC would have at least 1 video on how they grade comics.

  • @peterthornton8814
    @peterthornton8814 Рік тому

    That’s great news! I think I would have gone back as well because it was a significant difference in grade.
    It’s a good thing that A-1 is so organized and consistent with their grading, or else it could have maybe gone sideways.
    Glad to hear this!

  • @garymoviefan4294
    @garymoviefan4294 Рік тому +1

    Whew! Glad it worked out Chris! Btw, I have such incredible memories of Spidey 96-98. I'll NEVER forget when I turned to that last page of # 96. A chill went up my spine! They just don't make comics like that anymore!!!

  • @USBP1024
    @USBP1024 Рік тому

    I’m glad to hear A-1 took care of you. I do wonder if the resolution would have been different if you didn’t have the UA-cam channel and been promoted their store at times.
    I’ve purchased comics from A-1 via their Wednesday and Friday IG shows. The reason I know about A-1 is because of your recommendation

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +1

      Unfortunately, we will never know the answer to that question. I would like to believe that they are good people and care about doing the right thing for their customers, in general.

    • @USBP1024
      @USBP1024 Рік тому

      @@JernosComicsPopCulture I would like to believe the same.

  • @comicbookchris3509
    @comicbookchris3509 Рік тому +5

    Do you think A-1 would have did you good if you didn't have 13K subs? I would think yes as you are a long term customer, but it sounded like the owner had some apprehension of trust in your story.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +2

      I absolutely believe they would. I think this decision was based on my relationship with them, and for the owner to be able to trust me.

    • @holyharlot5222
      @holyharlot5222 Рік тому +3

      They would have done the same for any regular customer. So would I

  • @larrysmith7301
    @larrysmith7301 Рік тому

    Glad it worked out for everyone.

  • @holyharlot5222
    @holyharlot5222 Рік тому +3

    I feel like any pro-active business would do the same for a long time repeat customer, especially one who doesn't usually complain.
    You were right to discuss your situation, but there was no legitimate beef, lacking some surprise defects.
    (I'm not insinuating that you intimated that there was, just referencing commonly adhered-to business ethics.)
    There is no way, in general, to confuse a 4.0 for a 2.5. One is a beater and one is a reclamation project. Item is the item and the price is the price. Would you have been willing to pay more if the sign said 6.0? You psychologically strong-armed them, but every 10 years or so a good customer can do that. :)

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +1

      Would I have been willing to pay more if the book came back a 6.0 from CGC? The answer would be no, because the book isn't a 6.0, and nowhere near it, and that would be a case of CGC not doing their job.
      I don't see how anything that I did has anything to do with psychology, or strong arming them. There was a clear error on their part, and I didn't get what I paid for. This is why I was willing to let it go if it came back a 3.0. Why? Because grading is subjective. Sometimes you get a book graded at a 7.0 and it might come back an 8.0, which means you probably got a good deal. Sometimes you get a book graded at a 6.5, and maybe it comes back a 6.0 , and maybe you lost a little bit, but it's still a solid deal because... again, grading is subjective. But the difference in a 4.0 and a 2.5, both in condition and in value, is not something that is subjective, but rather something that is 100% error, hence why the owner looked at the book right away and said, "yeah, this IS a 2.5, and that's what I would have graded it, and there is no way that I graded this book."

    • @holyharlot5222
      @holyharlot5222 Рік тому +1

      @@JernosComicsPopCulture I get your argument. You feel that you left the evaluation of the book up to the store and they failed.
      There was no upside for the store to disagree with you in any way, but they are not a guarantee company like cgc and don't have any responsibility to match cgc. Covering the price difference of a graded book because of a raw grade is way beyond the call of duty.
      Would you go back and share your windfall if the book graded higher than they noted? No
      They did you a favor because they want to make you happy.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +1

      @@holyharlot5222 I feel like your argument is almost gaslighting the truth of my intent, though. Let's hypothetically say that I had no intent to send this book to CGC or any grading company. I didn't need CGC to validate the grade. Even though there is no universal grading criteria, anybody who has studied grading knows that professional graders have enough precedent to base their grading scale on, and most are not far off from the other. All I needed to do was take the raw book back to the owner and say, this book is stated to be a 4.0 and I was charged high end 4.0 price, and after further looking the book over, I believe that to be an error. The owner would still have agreed with me.
      See what I'm saying? If CGC graded it a 3.0, and I at that point decided to let it go, that was more of a favor on MY part to the store and the owner to just let it go. In no way would my decision to let it go nullify the fact that they made an error and I had the right to bring it to their attention.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      @@holyharlot5222 Again though, if the book graded higher than a 4.0, I would have beef with the store AND cgc, like my 9.8 that isn't close to a 9.8.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      @@holyharlot5222 They did me a favor because they knew they got it wrong.

  • @Caseshells123
    @Caseshells123 Рік тому

    My LCS would do it as well.

  • @primaryinstigator4022
    @primaryinstigator4022 Рік тому

    Do you return to the store and pay them extra money if the grade comes in higher than what they had on it?

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +1

      I'm going to approach this in two ways: 1) If you're simply being a cynic, you have no argument trying to judge my character. 2) If you are honestly asking, let me try to help you understand: First, my judgment that led me to believe that I was overcharged for this book had nothing to do with what CGC decided to grade it. If you watch my original video haul, as soon as I took the book out of the bag, I knew it wasn't close to the grade that they assigned it. So, even if I never sent it to CGC, bringing the book back and showing them that they overvalued the book based on a mistake would have still been valid an would have still resulted in the owner realizing the mistake.
      So, knowing that, does that change your question? What if, though, the store gave a book a grade of 4.0, and I paid a 4.0 price, but when I brought it home, I found that it was probably closer to a 6.0, would I return to the store and tell them that I underpaid? And is this more of the point you are trying to make? If so, how about you tell me what YOU would do? And also, tell me what YOU would do if you were in my shoes with this situation. Bottom line? It is up to a business to run their business ethically and in a manner that is "fair." Overcharging based on inaccurate grading and valuation is not a "fair" practice, and this is why the customer has every right to bring it to their attention.

  • @jarredsmith9187
    @jarredsmith9187 Рік тому

    Jerno's Comics,I brought AMS#129 but when it came in the box was empty and offer up willn't do anything to get my money back but I found the scammer's Facebook page so what should I do???

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      Okay, let me know see if I'm understanding you right. You bought an ASM 129 on Offer Up, and the seller sent you a box, but the comic wasn't in it?

    • @jarredsmith9187
      @jarredsmith9187 Рік тому

      @@JernosComicsPopCulture yes

    • @jarredsmith9187
      @jarredsmith9187 Рік тому

      So after I got scammed I will never buy anything online unless it is off eBay or Amazon. I am so pissed off that I just feel like saying the hell with it and just quit collecting comics for good after this.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      @@jarredsmith9187 DUUUUUDE. That is horrible!! I've never heard of anything like that! Offer Up doesn't have any coverage?? Did you contact the seller?

    • @jarredsmith9187
      @jarredsmith9187 Рік тому

      @@JernosComicsPopCulture all offer up did was lock his ad that's it and I am screwed out of my money.

  • @scotthunter8321
    @scotthunter8321 Рік тому

    yay

  • @LGCardsComics
    @LGCardsComics Рік тому

    What kind of bag was that at 9:29?

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +1

      That's a mylar top loading bag. Meaning, it's standard 4mil mylar, but it doesn't have a flap at the top and it's wider than the standard modern or silver age bags.

  • @lerak8452
    @lerak8452 Рік тому +1

    The owner went well above what they needed too. Cant fault a comic shop and hold them responsible for what they think a comic might be. They're not the grading company.
    You said you pressed the comic, so at that point, you did see what the condition was and had a small hope of maybe getting 4 even would've accepted a 3. Proceeded to press it and send it out. Not just return the book and get your money back. I wouldn't hold my comic shop to their grades.
    That owner treated you well. Especially a long time customer.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +3

      To your first point, I disagree 100%. Comic shops ARE 100% "grading companies." MEANING... it is their responsibility to grade their raw books fairly in order to place a fair market value on those books. For example, I paid $425 for this book raw. Why was it priced at that price? Because they GRADED it at a 4.0. So, their error wasn't just on the grade they assigned it, but on the dollar amount that they priced it at. So, they are 100% responsible for what grade they think a comic might be.
      Also, if I would have just taken it right back and tried to return it for a full reimbursement, I doubt that I would have been granted that.
      Now while I agree that the owner treated me well, I was also acting in good faith by sending it into CGC to get another professional opinion and was also acting in good faith by saying if it came back a 3.0 - which is still $100 less in value than what I paid - I would have kept the book and not asked for any type of reimbursement or credit.

    • @lerak8452
      @lerak8452 Рік тому +1

      @JernosComicsPopCulture okay, take the grade off, and then what? Whenever two people are discussing the grade. It's an opinion. I did this two weeks at a comic store. There was a price, and we discussed what the grade might be. However, if I would buy it and send it. I wouldn't hold the LCS responsible for their opinion. I know you probably did the same. It's not like you to just grab a book and buy it without saying something. Especially with how accurate you say you are with grading.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +2

      @@lerak8452 I'm not sure if I'm reading your last comment right. I probably did the same? I'm not clear on what you mean by that. Let me copy and paste another reply I left on someone else's comment, because I think it correlates with what you are saying:
      Let's hypothetically say that I had no intent to send this book to CGC or any grading company. I didn't need CGC to validate the grade. Even though there is no universal grading criteria, anybody who has studied grading knows that professional graders have enough precedent to base their grading scale on, and most are not far off from the other. All I needed to do was take the raw book back to the owner and say, this book is stated to be a 4.0 and I was charged high end 4.0 price, and after further looking the book over, I believe that to be an error. The owner would still have agreed with me.
      See what I'm saying? If CGC graded it a 3.0, and I at that point decided to let it go, that was more of a favor on MY part to the store and the owner to just let it go. In no way would my decision to let it go nullify the fact that they made an error and I had the right to bring it to their attention.

    • @lerak8452
      @lerak8452 Рік тому

      @JernosComicsPopCulture you probably did the same? This means you more than likely talked about condition what grade the of the book was and looked it over in the store.
      I'm trying to understand. I think you came home and realized you may have overpaid. You said you paid $425 for a raw and would except a 3.0. Might as well buy one on Ebay already graded. 3.0 is going for $399, 3.5 $340, 4.5 $529, and a 4.0 $519. So now you're getting credit to get out of the red after grading.
      For example, my LCS is selling Secret Wars 8 for $349 raw. That's way too high. Whoever buys that is losing money. That's what these LCSs do.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +1

      @@lerak8452 Thank you for clarifying. So, no, I didn't do the same and you may be mistaking how I handled the situation. My error was NOT going over the book while in the store. The book was in a standard poly bag and a mylar top loader (and we know how much simple bags can make a book look way better than it was). I looked at the book briefly and the grade that it was given, and trusted the grade because for 13 years as a customer, I never had an issue.
      I didn't actually assess the book until I got home. When I pulled it out of the bag, I IMMEDIATELY knew that the book wasn't close to a 4.0. I didn't need CGC to validate what grade the book really was. Hence, why I said what I said in the comment I copied and pasted for you to read.
      I ONLY overpaid because the book was priced at a 4.0, and the book was clearly not a 4.0, and me sending it to CGC had nothing to do with that fact. I would have brought it back still raw and the owner would have said the same thing, "Yep. This book isn't a 4.0."

  • @wrtucey
    @wrtucey Рік тому

    I think the best way to handle it would’ve been to tell us about your experience after the fact and not involve your UA-cam channel. That way the comic store isn’t reacting to your claim under the threat of being disparaged on UA-cam if they don’t agree with you. Just my two cents, I’m happy they made you whole however.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      Thank you for sharing your thoughts. Let me provide an honest, yet respectful reply. In NO way did I ever even attempt to "threaten to disparage them on UA-cam," and quite honestly, to assume that is a bit shocking.
      As for telling the public AFTER the fact... I'm assuming you mean the original video I did when I bought the book? If so, let me provide you with some context. That video was an unboxing video, which in all reality is FREE positive promotion for their store. Unfortunately, when I pulled the book out and looked at it, I noticed the error. But in that video, I immediately and repeatedly stated that it was MY fault for not doing my due diligence.

  • @JerryPenix-iy8dl
    @JerryPenix-iy8dl Рік тому

    Do you got spider man number 20 the scorpion first app

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      I do not have that one yet

    • @JerryPenix-iy8dl
      @JerryPenix-iy8dl Рік тому

      Do you want to trade for it I like war comics still got the Conan book you can have it

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      @@JerryPenix-iy8dl Hey Jerry! I am not sure what type of war comics I have, but I can definitely go through what I have and see. Why don't you shoot me an email at captainjernocomics@gmail.com

  • @leerogers5318
    @leerogers5318 Рік тому +1

    I am glad to see that the shop made good and fixed this for you. However, how can you say with 100% certainty that this LCS did this solely based on your relationship with them and not because you have a platform in which to point this out? On the LCSs part, it is a win/win situation to help you out because they have nothing to lose. The only way to be sure, if this happens again, is to not make any video on it until the end. Then you will know for sure.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому +2

      Lee... Unfortunately, no one will ever know for certain if they would have responded differently if I didn't have a UA-cam channel with a 13k following. That's just the reality of it. As for if this happens again? Not doing a video of any sort won't change anything, because they know if they don't take care of me, I could still do a video complaining about how they handled it. At the end of the day, we can only assume. I'm just happy they did what they did, and I know that the owner and employees have been successful for 35 years in business because they are doing something right.

  • @johnphipps3287
    @johnphipps3287 Рік тому

    Looks good to me, but how would you handle this if the situation was reversed?

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      Can you elaborate on what you mean by the situation being reversed? Do you mean if they didn't provide me with a credit?

    • @johnphipps3287
      @johnphipps3287 Рік тому

      @@JernosComicsPopCulture Hi Chris. What if you bought a comic marked as a low grade for a dollar but it was actually a high grade worth hundreds of dollars. Would you bring it back and want to pay the fair price? I doubt anyone would do that.

    • @reprintranch
      @reprintranch Рік тому +1

      I did something like it - my favorite LCS had purchased a collection and had put out boxes of dollar books culled from it. I grabbed up maybe 30 of ‘em, working fast.
      After I got home I came to the full realization that among my finds were a coverless copy of one of the Marvel pre-superhero science-fiction comics and a coverless copy of the second issue of EC’s Weird Fantasy.
      I put on my big-boy pants, grabbed the comics and drove back to the LCS to ask the owner, “are you sure you’re okay with selling these comics for a buck?”
      His reply - “if I wasn’t, I wouldn’t have put them in the dollar bins.”
      One more reason I love my LCS.

    • @JernosComicsPopCulture
      @JernosComicsPopCulture Рік тому

      @@johnphipps3287 John, thank you for clarifying. Let me start by saying finding a key in a dollar bin isn't even the reverse of my situation, but completely different. A reverse of my situation is if I paid market value for a 2.5 grade range book that was really around a 4.0 grade range.
      Now before I answer the question but using my actual reverse scenario, I want to tell you a story. A-1 has monthly warehouse sales where they have tons of short boxes with dollar books. The guys over there told me that I could come to the sale early before the doors open and have first dibbs. I filled up a short box of books. But while digging, I found a Micronauts 1 and 8, 8 being the first appearance of Captain Universe. At the time, issue 8 was super hot, and it was going for well over $150 in high grade at the time (currently around half that). Number 1 is easilly a $40 book. I pulled both of them and gave them to the owner's son and told him what I found. There were a couple of others that I found in there that day as well that I returned to the owner's son. So, let's get that out of the way when it comes to arguing "character." I agree, though, that most people probably wouldn't have done that.
      But if we look at simply a reversed situation.. I feel it is much different than the dollar bin example. The reason why overpaying for a book based on an error in grading is such a problem is because it doesn't provide a "fair" value/price for that book for the customer. While a 4.0 priced at a 2.5 DOES provide a 'more" than fair value/price for the customer. At the end of the day, it isn't the customer's responsibility to do the shop's job for them. It's only their responsibility to make sure they are getting a fair price. Making an error valuing a book based on its grade is an error that a customer has every right to bring to the business's attention.

    • @johnphipps3287
      @johnphipps3287 Рік тому

      ​@@JernosComicsPopCulture Ok, if you bought a key comic book graded by the LCS at a low grade for a low price and when you got it home you found out it should have been a higher grade and you should have paid more... what would you do? In both cases the LCS made a mistake.

  • @scotthunter8321
    @scotthunter8321 Рік тому

    Yo

  • @scotthunter8321
    @scotthunter8321 Рік тому

    yay