Roles And Responsibilities of a ServiceNow BA Business Analyst (Part 1)

[@kclayton5297]

This is more informative and detailed than anything else I’ve found so far. Thank you!

[@Allenovation]

Thank you for the kind words! Don’t forget to check out part 2, if you haven’t already. BAs are the unsung heroes! 😊

[@AIandProductivity]

Thanks for this impactful video.

[@Allenovation]

You’re welcome! Thank you for watching!

[@esamahmed5047]

Well done, this is very helpful

[@Allenovation]

Thank you for the kind words! Glad it was helpful to you!

[@1215GRAHAM]

How would one go about becoming a BA with little IT experience?

[@Allenovation]

Hi, you don't need IT experience to become a Business Analyst. A BA is a role in all sorts of industries. With that said, being aware of what a BA does and then having a basic understanding of ServiceNow would be something you could strive for and then that will help you get a job as a BA.

[@zaofactor]

I'm a Tech BA specializing in ServiceNow (SNOW). For me, I have close to an admin's knowledge in SNOW, which I obtained through an apprenticeship. If you are going to do anything regarding the implementation, or configuration of the platform, I would suggest going through this channel, other SNOW centered channels, and the "Now Learning" site from ServiceNow themselves. I did not have a lot of experience in my current role before starting, but I had the knowledge of the platform that got me the role.