Unbelievable. You wouldn’t believe how many people have this exact same problem. You couldn’t of imagined how many children’s lives would’ve changed by making this simple video. Our little Leap Frog has been with us since the beginning and we didn’t want to throw it away even if it didn’t work. This was the exact problem! Thank you so much for sending this message in a bottle on UA-cam!
Hi, I must tell you that you have done a community service to all the parents out there by sharing this video!! This was a life saver!! My daughter is so happy. Thanks a lot! God bless you😀
After contacting the company I was informed the toy is unrepairable and they do not have a service center. My buttons stoped working and it repeats number 4. I took it all apart to see if there was a broken wire or damage or dirt but nothing. It actually upsets me that these toys go to waste so easily. Just another example of how products these days don't last. I don't think I'll purchase Leapfrog toys anymore. Your video was very informative.
Oh no, Im sorry to hear that the buttons aren't working properly. I wish I could help...but not brave enough to take this one apart if it's not broken...lol. Definitely not right that the company can just stop repairing certain products of theirs...😡 Can't say that I blane you for feeling that way. Thanks...😁
Something else you could try is cleaning it with qtips and rubbing alcohol. The rubbing alcohol won't damage anything and will evaporate really quickly. It's worth a shot anyway.
Thank you so much for posting this video Megan! My son just poured water inside the speaker and with your help I was able to open it up and dry it out. You've saved us some money, and a toy from the landfill!
Thank you so much. You are a Goddess! This video is thorough, well spoken, and not fuzzy whatsoever. I love fixing things, especially electronics, but you did all the hard work for me this time. I'm hard pressed to think this is your first video. Tell your hubby that he's a lucky man. ;)
You're very welcome. I enjoy fixing things too... I'd much rather try to fix them before thinking about replacing them. lol... This is my first fix-it video. 😋 I will pass that along to him, I'm sure he'll have a good laugh.
Omgg !!! I am now in 2023 and thank you !!! It worked. I tried it myself .. I even used super glue becaise i dont have the soldering iron .. you are amazing !!! 😊
Thank you! I had it unscrewed, but wasn’t aware that it snapped apart after that. I was able to snap the screen back in place and it swivels now. 😍 Thanks !
Thank you soooo much for sharing! I really didn't want to throw ours away as I figured it had to be a simple fix. Thank you for posting and for your easy-to-understand directions/follow along video; much appreciated 😊
Omg you were a lifesaver!!! I couldn’t figure out why I couldn’t open it. 🤦🏼♀️ that damn wire is the worst! I had to solder it to make sure it didn’t come off. Thank you so much for making this video
Yay!! I think the toy companies set them up like this on purpose. Wires not long enough so they disconnect and stop functioning. Not everyone will take a toy apart to see if it can be fixed so it will then be replaced...win for them.
You're awesome! Thanks so much! I knew it was something to do with the power switch but I couldn't figure out how to get the screen open!! So great to see a woman making a video like this too!
@@mgnxtn My kid spilled some water on it :( .Though i was able to recover the sound and screen post fixing, but the touch seems to have stopped working! Got any idea??
Thank you so much! You saved us! I knew there was something I could do. I kept opening the back because I didn't know about the hidden screws in the screen! Thanks again
You are a total rockstar! Thank you for such a well-explained video that easily helped us solve the identical problem. We are so thankful and so impressed!
Excellent video. I had it mostly disassembled before coming here. I missed the hidden screws under the decal. I was trying to pry it open. 🙄 Thanks for the great video!
Thanks! I actually did the same today and was happy to find your video because I had a little trouble figuring how to assemble the mechanism on the side again. Thanks! Happy to have our toy back! :D
Thank you for posting I appreciate so much that there was an easy fix to our problem. Ours was the negative wire and I only took off the screen instead of the white face part which is tricky with hard plastic film to reach the front screws. Thanks again
You are welcome. I'm floored that so many people have had the same issue with the same toy. I honestly thought I wouldn't have any views on this. Glad to help~!!!
Was your screen completely blue? Mine turns on but the screen is just completely blue with no noise or characters on the screen? But think I might try this just to see if I can salvage this laptop I brought twice already 🫣
you're a life saver. i'm actually having another problem: it won't switch to laptop mode. now only tablet mode is working. could you possibly guide me a bit which connection i should check. thanks.
I haven't run into that issue. However, I would recommend opening it up just as I did in the video to make sure everything is connected. A loose wire may still be the issue. Let me know what you find, and maybe I can assist you further.
"2-in-1 LeapTop Touch", does the "2-in-1" mean it can be folded 360° or does it have a user-detachable keyboard? And it's kinda mind-blowing, they designed a monochrome touchscreen with backlit when other companies usually use a color LCD or color OLED to make a touchscreen 🤯🤯🤯
Awesome video and explanation , mine was exactly the same issue just need to figure out how i will fix the wire the glue i am using does not stick so might have to buy the one you were showing . Thanks for sharing .
Thank you. Glad I could help! I would definitely give it a shot...if it still doesn't stick you may need a soldering iron. If I have the issue again that is what I will get to fix it long term.
So my thing wasn’t flipping from computer mode to tablet mode so I was trying to figure that out from a video and even though your video wasn’t about that specific thing it did help me out. Although I thing you might have put it back together wrong and ended up where I started. If so when you have the tablet closed you need the screen facing out when you put it back together not in or the mechanism won’t work right. Thanks for the video though I got mine fixed!
The screen can close facing in or out. Chances are the cables inside are preventing the mechanisms from rotating properly. I'd suggest using electrical tape to keep them bound together and out of the way, but, keep enough slack for the screen to move.
Thank you very much for this video. Mine also had same issue. Red wire was not connected. It seems the wire comes out after using the device for few days as it is in a moving part.
They definitely didn't make them long enough. Although, I feel that could have been done on purpose to cause the issue in the first place. Their website is not user friendly and not too many people would take it upon themselves to fix it. Happy to help~!!!
Thanks so much for the video. I was able to get my sons laptop working again. I found yellowish oily residue in the side panels of the touchscreen. Did you notice this in yours too? Just wondering if this is a lubricant put in by the manufacturer or just accumulated over time from my sons usage of the laptop.
It's lubricant in the two mechanisms - one is the gear that makes the screen section flip over (just keeps that rack & pinion meshing correctly), and the other is hinge lubricant around the metal section that hinges the laptop side... nothing to worry about, it's just fine.
You're welcome. You could use your finger nail or a tiny flathead screwdriver, anything smallto get under the edge. Tweezers could work as well. Just don't pull it back too far or bend it. Let me know if that helps.
@@dmc4747 I used Loctite super glue with gel control. The gel is much easier to control. Just try to keep the contact between the wire and the "motherboard" as clear as possible. Meaning, put the glue over the top of the wire after holding it to the motherboard, create a dome of glue but not too much.
Thank you very much indeed for such a helpful video! Well done! My 3yo daughter hates the prompts to continue music playback. Anyone tried to re-program it?
I'm not too sure about the keyboard issue...I would open it up and check if all the wires are connected. It should be fairly easy to tell where a loose wire came from if it broke off. Super glue can work for most wiring issues but sometimes you mayhave to use a soldering iron.
I'm not too sure about the keyboard issue...I would open it up and check if all the wires are connected. It should be fairly easy to tell where a loose wire came from if it broke off. Super glue can work for most wiring issues but sometimes you mayhave to use a soldering iron.
I hate to be the one to say it, but I don't think there is any way to fix that. Water and electronics are a bad combination, as I'm sure you already know.
Unbelievable. You wouldn’t believe how many people have this exact same problem. You couldn’t of imagined how many children’s lives would’ve changed by making this simple video. Our little Leap Frog has been with us since the beginning and we didn’t want to throw it away even if it didn’t work. This was the exact problem! Thank you so much for sending this message in a bottle on UA-cam!
Hi, I must tell you that you have done a community service to all the parents out there by sharing this video!! This was a life saver!! My daughter is so happy. Thanks a lot! God bless you😀
You are soooo welcome. More than happy to help out fellow parents. No need to spend more money when you can potentially fix the issue at home. 😁😁😁
After contacting the company I was informed the toy is unrepairable and they do not have a service center. My buttons stoped working and it repeats number 4. I took it all apart to see if there was a broken wire or damage or dirt but nothing. It actually upsets me that these toys go to waste so easily. Just another example of how products these days don't last. I don't think I'll purchase Leapfrog toys anymore.
Your video was very informative.
Oh no, Im sorry to hear that the buttons aren't working properly. I wish I could help...but not brave enough to take this one apart if it's not broken...lol. Definitely not right that the company can just stop repairing certain products of theirs...😡
Can't say that I blane you for feeling that way.
Thanks...😁
Something else you could try is cleaning it with qtips and rubbing alcohol. The rubbing alcohol won't damage anything and will evaporate really quickly. It's worth a shot anyway.
@@mgnxtn yeah I was going to take it all apart again and try the cleaning method now that I know they wont do anything. Hopefully it works.
Let me know the outcome. See if you can get the keyboard out so you can clean between the keys...
Thank you so much for posting this video Megan! My son just poured water inside the speaker and with your help I was able to open it up and dry it out. You've saved us some money, and a toy from the landfill!
Thank you so much. You are a Goddess! This video is thorough, well spoken, and not fuzzy whatsoever. I love fixing things, especially electronics, but you did all the hard work for me this time. I'm hard pressed to think this is your first video. Tell your hubby that he's a lucky man. ;)
You're very welcome. I enjoy fixing things too... I'd much rather try to fix them before thinking about replacing them. lol... This is my first fix-it video. 😋 I will pass that along to him, I'm sure he'll have a good laugh.
Omgg !!! I am now in 2023 and thank you !!!
It worked. I tried it myself .. I even used super glue becaise i dont have the soldering iron ..
you are amazing !!! 😊
my leapfrog was DOA. I found this youtube, opened it up, and sure enough my wire was detached in the exact same way. thank you!!!
Oh wow....I'm super excited to help out another person with this seemingly common problem leapfrog has with these tablets.
Thank you! I had it unscrewed, but wasn’t aware that it snapped apart after that. I was able to snap the screen back in place and it swivels now. 😍 Thanks !
Thank you for showing the hidden screws under the sticker we had the small black wire break
You're welcome. Glad you got yours back up and running.
Thank you soooo much for sharing! I really didn't want to throw ours away as I figured it had to be a simple fix. Thank you for posting and for your easy-to-understand directions/follow along video; much appreciated 😊
You're welcome...happy to help~!!!
Omg you were a lifesaver!!! I couldn’t figure out why I couldn’t open it. 🤦🏼♀️ that damn wire is the worst! I had to solder it to make sure it didn’t come off. Thank you so much for making this video
Yay!! I think the toy companies set them up like this on purpose. Wires not long enough so they disconnect and stop functioning. Not everyone will take a toy apart to see if it can be fixed so it will then be replaced...win for them.
You're awesome! Thanks so much! I knew it was something to do with the power switch but I couldn't figure out how to get the screen open!! So great to see a woman making a video like this too!
You are so sweet. Happy to help~!!!
Thanks Megan for creating this video. It seems to be a manufacturing defect that everyone is having same issue.
You're very welcome.
This video is so helpful!
This is exactly the same problem we had.
Thank you so much for making and posting this video!!
You are very welcome. Thanks for leaving a comment.
I usually won't comment on videos but this was life saver!!!! and surely saved me some hard earned bucks ;) thank you soo much
You are welcome
@@mgnxtn My kid spilled some water on it :( .Though i was able to recover the sound and screen post fixing, but the touch seems to have stopped working! Got any idea??
Thank you so much! You saved us! I knew there was something I could do. I kept opening the back because I didn't know about the hidden screws in the screen! Thanks again
Thank you so much!!! So helpful...
And my grandkids and daughter are ecstatic. Thanks again
You are very welcome...happy to put smiles back on their faces.
You are a total rockstar! Thank you for such a well-explained video that easily helped us solve the identical problem. We are so thankful and so impressed!
You are too sweet. Thank you for your kind words and you're welcome. I'm so happy this helped you.
Excellent video. I had it mostly disassembled before coming here. I missed the hidden screws under the decal. I was trying to pry it open. 🙄 Thanks for the great video!
Always happy to help out. Thanks for the comment.
Thanks! I actually did the same today and was happy to find your video because I had a little trouble figuring how to assemble the mechanism on the side again. Thanks! Happy to have our toy back! :D
Joelle Tortorella Super excited this helped you. Thanks for the comment.
Big thanks for sharing the video, especially opening the touch pad.
I also had the same problem, with the red wire.
You're welcome! Glad I could help someone else out with this issue.
Thank you so much for this video!!! I was able to fix my son's tablet thanks to your video.
Kay's Corner You're welcome....glad I could help. 😁😁😁
Megan Cooper I'm glad it was actually a kinda simple fix
Kay's Corner Me too!! Especially since their website was no help.
Thank you for posting I appreciate so much that there was an easy fix to our problem. Ours was the negative wire and I only took off the screen instead of the white face part which is tricky with hard plastic film to reach the front screws. Thanks again
You are welcome. I'm floored that so many people have had the same issue with the same toy. I honestly thought I wouldn't have any views on this.
Glad to help~!!!
Was your screen completely blue? Mine turns on but the screen is just completely blue with no noise or characters on the screen? But think I might try this just to see if I can salvage this laptop I brought twice already 🫣
You are my savior 🙏🏻🙏🏻
Thank you for the information on the leapfrog very helpful God bless you really appreciate what you did
You're welcome
Thanks so much! Ours had the exact same problem.
You are welcome.
you're a life saver. i'm actually having another problem: it won't switch to laptop mode. now only tablet mode is working. could you possibly guide me a bit which connection i should check. thanks.
I haven't run into that issue. However, I would recommend opening it up just as I did in the video to make sure everything is connected. A loose wire may still be the issue. Let me know what you find, and maybe I can assist you further.
@@mgnxtn that's quick reply. I'll do as you said. thank you so much
Thank you for making this video, I managed to save my son's toy!
That is great news. Happy to help.
"2-in-1 LeapTop Touch", does the "2-in-1" mean it can be folded 360° or does it have a user-detachable keyboard? And it's kinda mind-blowing, they designed a monochrome touchscreen with backlit when other companies usually use a color LCD or color OLED to make a touchscreen 🤯🤯🤯
Awesome video and explanation , mine was exactly the same issue just need to figure out how i will fix the wire the glue i am using does not stick so might have to buy the one you were showing . Thanks for sharing .
Thank you. Glad I could help! I would definitely give it a shot...if it still doesn't stick you may need a soldering iron. If I have the issue again that is what I will get to fix it long term.
Thank you for this vid. Saved the laptop!
You're welcome
Thanks for the help, u did it amazing!
Happy to help 😁❤😁
Helped a lot. Thanksss!!!
Thank you for this amazing video
You literally help me to save one
You are very welcome.
Thanks so much, you are a lifesaver.
You are very welcome. Happy to help.
Thank you so much, my son is ecstatic!
Thank for sharing,so useful. I was able to fix
You're welcome. Happy to help ❤
So my thing wasn’t flipping from computer mode to tablet mode so I was trying to figure that out from a video and even though your video wasn’t about that specific thing it did help me out. Although I thing you might have put it back together wrong and ended up where I started. If so when you have the tablet closed you need the screen facing out when you put it back together not in or the mechanism won’t work right. Thanks for the video though I got mine fixed!
The screen can close facing in or out. Chances are the cables inside are preventing the mechanisms from rotating properly. I'd suggest using electrical tape to keep them bound together and out of the way, but, keep enough slack for the screen to move.
Thank you very much for this video. Mine also had same issue. Red wire was not connected. It seems the wire comes out after using the device for few days as it is in a moving part.
They definitely didn't make them long enough. Although, I feel that could have been done on purpose to cause the issue in the first place. Their website is not user friendly and not too many people would take it upon themselves to fix it.
Happy to help~!!!
Thank you for the tutorial! We got one from goodwill and unfortunately, the fix wasn't as straightforward so I'm going to return it tomorrow. 😕
You're welcome. Sorry it didn't fix the issue you have with your device.
Mine was the black cord but got it to work thanks for the video
You're welcome... glad to help another parent.
Thanks so much for the video. I was able to get my sons laptop working again. I found yellowish oily residue in the side panels of the touchscreen. Did you notice this in yours too? Just wondering if this is a lubricant put in by the manufacturer or just accumulated over time from my sons usage of the laptop.
You are welcome...happy to help.
I don't recall seeing any residue, but it seems like it could be a lubricant from the manufacturer.
Definitely lubricant. I saw the same yellowish oily residue in mine too.
It's lubricant in the two mechanisms - one is the gear that makes the screen section flip over (just keeps that rack & pinion meshing correctly), and the other is hinge lubricant around the metal section that hinges the laptop side... nothing to worry about, it's just fine.
Hi thsnk you for the video! Question, how did you pill up the corner to expose the hidden screws (3:34)? I'm having a hard time. TIA
You're welcome. You could use your finger nail or a tiny flathead screwdriver, anything smallto get under the edge. Tweezers could work as well. Just don't pull it back too far or bend it. Let me know if that helps.
@@mgnxtn thank you for responding! My husband did figure it with his long nails! Any suggestion on type of superglue or any kind would work you think?
@@dmc4747 I used Loctite super glue with gel control. The gel is much easier to control. Just try to keep the contact between the wire and the "motherboard" as clear as possible. Meaning, put the glue over the top of the wire after holding it to the motherboard, create a dome of glue but not too much.
I pulled it up but all the wires is connected. Can water be the issues
Hi.. this video is awesome.. do u know the size of screen invisible screws.. I lost it.. want to buy those ones.. pls guide me
Thank you, Great Vid but I'm just going to buy another one. Red wire was disconnected. If I use glue he will just throw it in 2min a break it again.
Hopefully he won't break the new one.
I’m trying to get the screen to stay put. I have it held by scotch tape on the back when my daughter wants to use the keyboard.
Thank you!!! 👌🏻👌🏻😊
You're welcome~!!!
Hi! Ehat if the screen shows some lines?
Is it okay if had yellow stuff On the computer
For my daughter only touch screen not working. Any suggestions?
Me personally, I would open it up to see if any wires are disconnected.
All connections look good. Only touch screen not working
Thank you very much indeed for such a helpful video! Well done!
My 3yo daughter hates the prompts to continue music playback. Anyone tried to re-program it?
The f "leaptop", the funniest knockoff name I've ever heard🤣🤣🤣🤣🤣💀
On mine the keyboard stopped working
I'm not too sure about the keyboard issue...I would open it up and check if all the wires are connected. It should be fairly easy to tell where a loose wire came from if it broke off. Super glue can work for most wiring issues but sometimes you mayhave to use a soldering iron.
Wow
exactly the same red colored wire
Mam, my laptop s keyboard is not working plz guide
I am only familiar with the product I made the video about. So sorry.
@@mgnxtn mam I m talking about same this laptop, its keyboard is not working, screen is OK and works
I'm not too sure about the keyboard issue...I would open it up and check if all the wires are connected. It should be fairly easy to tell where a loose wire came from if it broke off. Super glue can work for most wiring issues but sometimes you mayhave to use a soldering iron.
@@mgnxtn Thankyou so much😊
my daughter’s leaplad is 2 days old and soaked in water 😭😭
has anyone had this problem? and will it ever work again??
I hate to be the one to say it, but I don't think there is any way to fix that. Water and electronics are a bad combination, as I'm sure you already know.
Try denatured alchohol to clean everything but there is no guarantee it will bring it back to life.
Megan Cooper it came back that time and still works. however the display is missing a few lines 🙈
@@coloringbunny5241 Oh no...other than trying to clean it again it may just stay that way.
Por favor alguien sabe como cambiar el idioma?
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