How to fix syncing issues between Razer, third-party RGB devices, and Razer Chroma-supported games

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  • Опубліковано 10 кві 2022
  • Razer has partnered with the biggest games and manufacturers of RGB devices to allow you to sync and use game-integrated lighting effects across your devices via Razer Synapse 3. Here is a video on how you can fix issues with syncing lighting effects between a Razer device, third-party RGB devices, and your favorite Razer Chroma-supported game. #RGB #razerdevices #synapse #razersupport
    For more information, visit our Razer Support page.
    Razer Synapse does not recognize or detect my Razer device: mysupport.razer.com/app/answe...
    List of supported third-party RGB devices:
    www.razer.com/chroma-workshop...
    List of supported games:
    www.razer.com/chroma-workshop...
    Have a question? Let the Razer Community help on Razer Insider:
    insider.razer.com
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КОМЕНТАРІ • 71

  • @mementomori3459
    @mementomori3459 Рік тому

    Hello! I have Razer Blade 17’ 2022. Sometimes after sleep mode the “Wave” effect which is selected in Razer Synapse is not showing on the keyboard. The RGB lightning turns off and lights for several second only if I press a random key - but in spectrum cycling effect, even if “Wave” is selected in Razer Synapse. Also fn+f10/f11 (brightness of the keyboard) doesn’t work. Restarting the app doesn’t help. It fixes only if I restart the laptop. I have installed the latest version of Synapse. What is the reason for this problem? Thank you!

  • @PeterJohnson76
    @PeterJohnson76 2 роки тому +1

    I have a Razer Chroma Mouse mat, keyboard, headphones and mouse. Recently got as new PC and now have a Razer case, Razer AIO Liquid cooler, and Razer system fans - all working great. I have integrated MSI mystic light into Synapse for the RGB PSU I cant even see (lol) and that integration works well, except for the RAM was a bit hit and miss. I have now installed the GSkill software, integrated to Synapse and now working well. I just need to find something that will allow me to integrate my Gigabyte card's RGB and RGBFusion wont integrate with synape. It's lovely when it all works together, weather its from wallpaper engine, general ambiance or specific games that are integrated with Chroma such as Doom, or Crysis.

    • @kernoleary1394
      @kernoleary1394 Рік тому

      i dont think gigabyte stuff will ever sync

    • @superduperbob
      @superduperbob 10 місяців тому

      razer blackwidows have driver problems mine only lets me use the upward arrow key

  • @yazilimcionline
    @yazilimcionline Рік тому

    i have viper mini mouse and msi gk50 mystic light keyboard. But even if I open the setting from msi center, razer synapse does not see msi center. I've been searching for 3 days, what's missing?

  • @Im_Who
    @Im_Who 2 роки тому

    on a razer viper ultimate mouse I pair with a new dongle, the pairing is successful, I turn on the wireless mode and the mouse works, as soon as I press any button on the mouse it immediately stops working and turning it off and on does not help
    the serial number has been lost and support cannot help

  • @coa9080
    @coa9080 Рік тому

    I have logitech peripherals (a mouse and a keyboard), and a razer chroma controller which I use to control my RGB fans and LED strips. Is there ANY POSSIBLE WAY to synchronize these together, or we the consumers are in fact victims of razer/logitech rivalry ?

  • @Icaka_Purlaka
    @Icaka_Purlaka 6 місяців тому +1

    Where is the third-party device's app?

  • @RenzoCarter-ye4jb
    @RenzoCarter-ye4jb Місяць тому

    I have a major problem with Wallpaper Engine with my wireless mouse when I charge it the led gets off sync with my keyboard and mousepad.

  • @Prezzzie
    @Prezzzie 2 роки тому +3

    i've followed the steps on the guide but i can't get wallpaper engine to connect with razor synapse do you have any other tips to fix this? It was working originally when I first installed it but today wallpaper engine and every other game/app is had connected has disconnected and I don't know what else to do to fix it.

    • @rzrsupport9502
      @rzrsupport9502  2 роки тому

      We’d like to take closer look, please connect with us here: insider.razer.com/index.php?forums/support

  • @iamhero2001
    @iamhero2001 Рік тому

    the point of watching this video is to know HOW to add a game not to watch you talk and say enjoy your game without explaining how it works
    I've been trying to add an effect that I got FROM THAT SAME PAGE but when I see it in /connect/apps I can't find the game or the effect
    I tried adding a profile but it didn't work.

  • @banana4072
    @banana4072 Рік тому

    I didn't know my pc could watch 4k videos till i saw this.

  • @nannainaaa
    @nannainaaa 2 роки тому +21

    I do just as you guide, but when I play genshin, my keyboard still doesn’t show any effect

    • @rzrsupport9502
      @rzrsupport9502  2 роки тому

      Allow us to look into this. Please reach out to us from here: insider.razer.com/index.php?forums/support

    • @vlyzkbunsheep2221
      @vlyzkbunsheep2221 Рік тому +3

      Same thing happens to me, even fully reinstalled Razer Synapse and Genshin Impact, but still not working

    • @LitNuggy
      @LitNuggy Рік тому +1

      @@vlyzkbunsheep2221 same

    • @rzrsupport9502
      @rzrsupport9502  Рік тому +1

      @Vlyzk Bunsheep and @LitNuggy
      We’d like to check it out, please reach out to us from here: insider.razer.com/index.php?forums/support

    • @Omen465
      @Omen465 Рік тому +2

      Same, it was fine until the 2.7 update.

  • @_Mellowtype
    @_Mellowtype Рік тому

    My device shows under the devices tab under "connect". It shows that it's connected but the lights are just off. None of the settings actually work. Extremely frustrating as there's no indication of why it's not working. Seems like nobody actually has this working and Razer doesn't seem to have a fix. Disappointing.

  • @SebastianKjertan
    @SebastianKjertan 8 місяців тому +1

    i bought a whole new razor huntsman mini analog and this gudie dosent help :(

  • @dallaslooksmaxxer3505
    @dallaslooksmaxxer3505 4 місяці тому

    I can’t get Razer chroma to show up on AsRock polychrome… on the AsRock Taichi Razer Edition x570…

  • @Omen465
    @Omen465 Рік тому +2

    Are you guys working on Genshin Impact chroma? It used to be my favorite game to play with the RGB.

  • @Tekcor
    @Tekcor Рік тому

    bro i've done all of that with a blackwidow v3 and it still doesn't work.

  • @dbstksdp
    @dbstksdp Рік тому +1

    For me, only some games connect straight away. Like Diable 3, Sims, I didn't do anything and the connect works. However, Valorant and League of Legends don't work

    • @rinaqueen882
      @rinaqueen882 Рік тому

      I have the same issue with Valorant. hope to find a solution

  • @raif4350
    @raif4350 10 місяців тому

    Somewhere in a distant past this App actually worked. Since forever now this has been nothing more than a headache. Wished i could switch all my Razer products for whatever else. HORRIBLE software HORRIBLE service from support.

  • @lucasfy2747
    @lucasfy2747 2 роки тому +1

    Hi razer team i have a question my razer synape dosen‘t work i can‘t Download it when i tried to download it it open and close what can i do

    • @rzrsupport9502
      @rzrsupport9502  2 роки тому

      Please check if your Windows Defender, anti-virus, or anti-malware program blocked the Razer Synapse to run. If you need additional assistance, please contact us from here: insider.razer.com/index.php?forums/support

  • @fabriciosalustiano3060
    @fabriciosalustiano3060 2 роки тому

    I’m trying to turn on Hypershift with Razer basilisk X Hyperspeed but I don’t seem to understand

    • @rzrsupport9502
      @rzrsupport9502  Рік тому

      You will need to bind one of the standard buttons to enable the Razer Hypershift.
      To learn more how activate the Razer Hypershit on a Razer mouse, please visit this article: mysupport.razer.com/app/answers/detail/a_id/1789/
      If you have any other questions or concerns, feel free to reach out to us directly here: insider.razer.com/index.php?forums/support

  • @jacobmuallem-jm2578
    @jacobmuallem-jm2578 2 роки тому

    how to replace glasses

  • @swalotlha5763
    @swalotlha5763 9 місяців тому +1

    The games just dont show up

  • @ggbow
    @ggbow 2 роки тому

    my msi laptop keyboard is already connect to the chroma studio but its rgb still cant do the same thing as my razer mouse

    • @rzrsupport9502
      @rzrsupport9502  2 роки тому

      Allow us to look into this. Please connect with us here: insider.razer.com/index.php?forums/support/ so we can further assist you with your concern.

  • @rybread400
    @rybread400 11 місяців тому

    the like to dislike ratio rn is crazy

  • @mereubogdan4990
    @mereubogdan4990 Рік тому

    Razer & Nzxt ?

  • @princechandi9566
    @princechandi9566 Рік тому

    I want to my razer keayboard to scyn with my game(valorant) but it doesnt show up on croma connect

    • @deeebeal
      @deeebeal Рік тому

      Same problem. Razer synapse can see pirate games, but steam or epic games are just cant show up there. I think the reason of this problem is in files

  • @99plus14
    @99plus14 2 роки тому +2

    I followed the guide but genshin doesn't show any effects on my keyboard

    • @rzrsupport9502
      @rzrsupport9502  2 роки тому

      Allow us to look into this. Please reach out to us from here: insider.razer.com/index.php?forums/support

    • @xcybercritterx
      @xcybercritterx 2 роки тому +2

      Mine used to work but not anymore since I got the new update. Does anyone know how to fix the issue?

    • @rzrsupport9502
      @rzrsupport9502  2 роки тому

      @cybercritter Try to reinstall Razer Synapse 3 and Chroma Connect module. If the issue persists, please connect with us here: insider.razer.com/index.php?forums/support

    • @99plus14
      @99plus14 2 роки тому +1

      @@xcybercritterx It wont be fixed until Razer updates the software. Chroma connect was causing Genshin to crash.

    • @xcybercritterx
      @xcybercritterx 2 роки тому +2

      @@99plus14 Yeah I read Genshin disabled it themselves as part of the update cause of game crashes. Hope it gets fixed soon!

  • @lauraliimatta
    @lauraliimatta 10 місяців тому +1

    Sims 4 and overwatch pops up but not valorant

  • @spacefish8370
    @spacefish8370 Рік тому

    i need to buy a razer mouse to sync lighting with my keyboard ):

  • @JayRacer
    @JayRacer 2 роки тому

    What an absolute disappointment this company is. I bought: Lian Li 011 Razer edition, Nari Ultimate, Nomo Pro, Viper, Viper doc, Gargantuan Pad, Black Widow II Keyboard. Even when Synapse/Connect does what it’s supposed to, the Nommo Pro ($500+ speaker set-up) RGB isn’t on the same page as everything else. In my non razer Lian Li 011, the SL120 Fans aren’t recognized despite them being losted as a supported vendor. Out of 3 supported Chroma games I have tried, 1/3 works (Mechwarrior 5). So far, Endless Space 2 and Injustice 2 do not work. There’s no way to add programs that are “officially” supported. I put very limited time with the Nari Ultimate headset. The way the headset band is built is via cheap plastic. Mine broke with minimal use. If I could get my money back for all of the aforementioned, I would absolutely do so. Razer is a very garbage company.

    • @rzrsupport9502
      @rzrsupport9502  2 роки тому

      We're sorry to hear about your experience. We’d like to take a closer look on your issue, please reach out to us from here: insider.razer.com/index.php?forums/support

  • @espadaphotography
    @espadaphotography 5 днів тому

    THE NEW RAZER SYNAPSE 4 DON'T RECONIZE THE LEVIATHAN V2 CHROMA....

  • @room7749
    @room7749 10 місяців тому

    Not working.

  • @Engkk
    @Engkk Рік тому

    no gigabyte?

    • @rzrsupport9502
      @rzrsupport9502  Рік тому

      Please check this link for the list of partner brands that can be connected and integrated with Razer Chroma RGB: www.razer.com/chroma-workshop#--connected-devices
      If you have any other questions or concerns, feel free to reach out to us directly here: insider.razer.com/index.php?forums/support

  • @papadopouloukarga8357
    @papadopouloukarga8357 Рік тому

    did Genshin Impact unable this ?

  • @Slophus
    @Slophus 7 місяців тому

    IS MINECRAFT SUPPORTED? If not you should take it off the official list.

  • @eladmajar
    @eladmajar 2 місяці тому

    the worst, jsut the manual being read to me, no actual help with this horribly desinged app, not user friendly at all, and nothing works like in the videos being seen

  • @zyzsgy
    @zyzsgy Рік тому

    Razer, fix synapse. It's trash.