just checked again and the Florentine bags i received today do have the leather Dooney and Bourke patch inside the bag...but do not have the fabric Dooney and Bourke tag ..at least they have the leather dooney and Bourke patch on or above inside pocket....i think they are slowly omitting the Dooney and Bourke tag from their bags...dooney is slowly taking the tags out of the bags
Mine also didn’t come with the leather strips at the bottom. It was a Made in America one with green suede and tassels. Other than that, mine looked fine. Definitely send yours back. The way I gasped when I saw the split leather and the stitching
Oh my SO disappointed in Dooney and Bourke….I thought they were still an upstanding company, they used to never make a bag that bad, ever🙁……I hope you received and explanation as well as perfect replacement.🙏🏼👜
@@jpuz They had crap on the bottom of it. They had marks on the tan leather.... I think that it was a return. Now, I will NEVER buy another one of their bags! I hope you find success !!!
Definitely a shift in quality, with some corners being cut. This bag does not have straps across the bottom because they no longer use one solid piece of leather across the bottom. Your previous bags are one large piece of leather curved in a barrel shape for the entire body of the bag whereas the newer versions are three pieces of leather and the bottom is a rectangular piece connecting the two sides. Since it is already an added piece connecting the two sides it no longer needs the strips to add the studs. The strips served a function before, but now it is purely cosmetic so they cut the corner. It is cheaper to use three pieces for the body of the bag than it is to use one large piece of Florentine leather. They are still one of the best companies around.
Return it! I stopped buying Dooney years ago. I have a old shoulder equestrian bag from the 80's and it has a made in the USA label. The hobo bag I purchased 10 years ago was made in China and was over $200, I was done with this brand. Those Florentine bags are supposed to be the top of the line, over $300. Get your money back. Don't pay full price for Dooney or Coach. Quality has dropped.
For anyone not getting their return shipping refunded, or not being able to return a defective bag that was marked as final sale… Open up a Better Business Bureau complaint. That’s the only way that ILD listens. I know this from experience.
i wouldn't mind the whipped stitching like that..mabye not so high up thought ....i think it would make harder for it to come apart. But the loose stitching oh no that bag would be going back quick fast in a hurry..i just looked at the whip stitching on one of my bags actually i am carrying the large Florentine red satchel and it does not have the long piece on the whipped stitching. It's alot shorter.... the long piece is kind of a eye sore when you are looking at it...especially for the money you pay for the bag......i don't blame you for sending it back..just withing the last couple of days i ordered two more large and two nano...i will definitely be looking at the the whipped stitiching..i bought these bags on ILD...the red one i am carrying now i bought at macys store several years ago
I’m sorry about your disappointment. Hopefully you can reorder and get a better one. It’s still on sale at ILD with code MERRY. They have natural. 😁 Dooney has been good about refunding quickly. TFS and good luck! Congrats on the marathon. 😁
You truly inspected the hell out of this bag!😂 It definitely looks like a bag that was used as on the job training in learning how to construct the bag. This is rather horribly and I hope your next purchase will be A1❤
I would not waste a second and return it ASAP. (I pray you have already.) "Disappointed" is an understatement. Keep smiling, stay sweet! Blessings, Latina 💖💼💚👛💙🎒🩷👜💜🛍️🩵👝🤎
Oh my! That is disappointing for sure! I have several Florentine satchels and I just purchased the fuchsia last night. I hope mine comes ok! You are definitely not crazy, there is something wrong with that bag for sure!
That bag is bad. I am shocked that it made it past quality control. Unless it was a return already from someone who used it, which I find hard to believe but nowadays you never know. The Coach bag behind you, I have the same one except in a different color. ❤❤
Oh my! That is the perfect example of poor workmanship and they should have had quality control inspect this bag before placing it for sale. I just received a Made in America satchel in the Natural color like yours and it also did not have the leather strips under the feet at the bottom. This was a replacement from an earlier order of the same bag which also did not have the leather strips at the bottom so I guess that's how they're making them now or it's something unique to the Made in America brand. However, that's not what was depicted online. Also, instead of the red underside on the tassels and on the inside at the top, it came with green suede, like the traditional satchels so I was left rather confused. I called Dooney and they said I should file a report due to the inconsistencies and you should definitely do that because you've received a defective product for sure. I wouldn't let one bad experience ruin the rest though. Good luck!
It was unusual. My first time ordering from ILoveDooney. Haha I'll definitely report. I sent mine back for a refund and ordered another one... so hopefully that turns out a bit better. And it sounds like they aren't doing the strips under the feet sadly.
OMG!! Last week, I received my first purchase from I Love Dooney and was so disappointed! I bought a Florentine Small Hobo, Light Taupe color, Style # 8L2172XD at clearance price of $145 with tax totaling $160. I was so excited, I thought I was getting a steal until I took it out of the plastic bag...it is cute but the leather isn't supple and it smells like VINYL!! I thought I was crazy, so I pulled out three other Florentines which always smell and feel wonderful. I noticed the interior top isn't green suede like my other Florentines but that shouldn't make much difference, right? Because the bag is a clearance item, I can't return it...I feel like I was duped into buying a diffusion line bag...
Oh yikes! I'm so sorry to hear that! I don't think the color means really anything now. I know that some of their bags are made in the USA and some aren't. I think there use to be a correlation between the color and where it was made... according to reddit. Now I think there is just a tag on the bag that says made in USA. Haha know people say that the ones made in USA seem to be better quality. I'm not an expert on DB at all so take what I say with a grain of salt.
Ugh! I'm so sorry this happened. If you hadn't gotten it from a legitimate source I'd suspect it was a fake. Major faux pas on the part of D&B but I'm sure they will do the right thing.
ended up returning the navy it looked more black and i already have two large pebble grain satchels....sent it back today...and also ups dropped off another florentine satchel i ordered in the large Bordeaux color satchel..the color is so beautiful i love it but after examining it i noticed a couple loose threads ..it looks like it was a return..i am so disappointed now i have to send it back cost $ 10 and order another one..i've never seen that color in person until today and it is the most beautiful red burgundy leather i've ever seen....i get sick of ILD sending returns to customers...because they don't refund the cost to ship it back
Hi Jonathan, can you hear me yelling?? Run don't walk and send that thing back (I'm sure you probably have). Everything you pointed out is valid! I just went to check mine and that thing should have never left the "assembly" line let alone the building. The stitching is atrocious and that scratch on the back is unacceptable. It's definitely missing the little leather strip that goes with the feet like the first one you compared it to. The older models had the leather strap go around the bottom of the bag. Unless it's the newest version?? That is definitely a bag that is defective and you should get all your money back including the shipping fee! Sorry for the rant! I do love Dooney & Bourke especially that satchel and to see that bag in that condition makes me want to scream! 💜💜💜💜
I was very surprised to receive that kind of quality from them. Not sure what was happening. Haha but I think it might be a newer model as far as not having that leather belting on the bottom of the bag? I went ahead and bought another one... hoping that it's better than this last one. 😆
I received mine about two weeks ago. It doesn’t have the leather straps either. Mine is a made in America bag. I saw two other purse UA-camrs with the same bag with no leather strip.
i just received my bags today..that was super fast ordered yesterday.. yes they all have the strips on the bottom....the one you have could be a fake...where did you buy it at.....also i noticed that my my new large Florentine satchel is one inch shorter in length than my older ones ..i think dooney is cutting corners.....i also ordered a pebble grain large satchel that one is still 15 inches long like the older Florentine satchels. The large Florentine satchel i received today is only 14inches long. Disappointed with that..i have the small version of it which is one inch shorter in length than the new large one i just got....i don't like how Dooney is cutting corners...and i was happy i received two stickers in my boxes today. Two different stickers..
also i don't like how they put the old style pictures of the bags up on the website...the bags look longer in length like the old style bags...but in reality, they are a inch shorter than what they used to be..i can tell they are using old style pictures because i tell by the shape of the bag...the old style satchels are longer and look just the picture they have up on the ILD website...so i think it's a little deceiving..even though the description says 14inch the picture definitely is a 15inch bag ...i took a chance and sure enough it's only 14inches long....shorter than the old style...dooney is really cutting corners...i hope you sent that bag bag...it's definitely messed up ..and could possibly be a fake..oh i better check to see if there are tags in the bag..that's another thing dooney is doing not putting dooney tags in some of the bags...
I am not a bag person, but I do want a weekended bag The bag is by Bally and it is part of the Adrien Brody Collection. It is made of heavy nylon and calf leather. Originally $2330, now on sale for $838.80 - Should I buy it? I really like it, but I can't get myself to spend because of the economy and inflation. I love Bally, because it's understated. The nylon is heavier ply compared to Prada nylon bags. Anyway, return that bag and get a refund. Why should you live with those flaws. It sounds like its stressing you out.
The economy and inflation will always be there. Lol if you are able to afford it and not go into debt go for it! As long as you know you are going to love it and not regret spending that money on it. And yes, I definitely returned the bag. Haha
Definitely a return!!! Thanks for sharing Jonathan!!!
You bet! Hopefully the next will be better. Lol
just checked again and the Florentine bags i received today do have the leather Dooney and Bourke patch inside the bag...but do not have the fabric Dooney and Bourke tag ..at least they have the leather dooney and Bourke patch on or above inside pocket....i think they are slowly omitting the Dooney and Bourke tag from their bags...dooney is slowly taking the tags out of the bags
Mine also didn’t come with the leather strips at the bottom. It was a Made in America one with green suede and tassels. Other than that, mine looked fine. Definitely send yours back. The way I gasped when I saw the split leather and the stitching
Yeah I think DB isn't doing the strips under anymore :(
Glad yours looked good! Fingers crossed the next one turns out well for me. 😆
Oh my SO disappointed in Dooney and Bourke….I thought they were still an upstanding company, they used to never make a bag that bad, ever🙁……I hope you received and explanation as well as perfect replacement.🙏🏼👜
Yeah it was definitely a let down! 🥴 fingers crossed I get a better one
Aweee I’m sorry. Thank you for sharing. I’m awaiting my satchel in Nature to be delivered tomorrow.
Fingers crossed you got yourself a keeper! 🤞
@ I hope so I’ve been waiting on Natural to go on sale all year 😂😂😂
I bought the same color in a different style and returned it back to Dooney. I no longer buy their stuff.
Ugh yikes! I totally get ya. I'm really disappointed to see so many people struggling to get a good bag from them.
@@jpuz They had crap on the bottom of it. They had marks on the tan leather.... I think that it was a return. Now, I will NEVER buy another one of their bags! I hope you find success !!!
Definitely a shift in quality, with some corners being cut. This bag does not have straps across the bottom because they no longer use one solid piece of leather across the bottom. Your previous bags are one large piece of leather curved in a barrel shape for the entire body of the bag whereas the newer versions are three pieces of leather and the bottom is a rectangular piece connecting the two sides. Since it is already an added piece connecting the two sides it no longer needs the strips to add the studs. The strips served a function before, but now it is purely cosmetic so they cut the corner. It is cheaper to use three pieces for the body of the bag than it is to use one large piece of Florentine leather. They are still one of the best companies around.
I had no idea! Thank you for the explanation! Hopefully the next one is a bit more put together as far as stitching goes.
Return it! I stopped buying Dooney years ago. I have a old shoulder equestrian bag from the 80's and it has a made in the USA label. The hobo bag I purchased 10 years ago was made in China and was over $200, I was done with this brand. Those Florentine bags are supposed to be the top of the line, over $300. Get your money back. Don't pay full price for Dooney or Coach. Quality has dropped.
Yeah definitely did return it. Lol was a bit rough. Not quite what I was expecting unfortunately.
@@jpuz Good for you 👍 from Atlanta ✨️ More good shopping 🛍 experiences to come! Happy Holidays 😊
For anyone not getting their return shipping refunded, or not being able to return a defective bag that was marked as final sale… Open up a Better Business Bureau complaint. That’s the only way that ILD listens. I know this from experience.
Good to know! Thanks for sharing!
The last bag I ordered from, "I Love Dooney," was such poor quality that I will never buy another Dooney bag period.
Ughhh yikes! I have been hearing that from a quite a few people now. So unfortunate!
i wouldn't mind the whipped stitching like that..mabye not so high up thought ....i think it would make harder for it to come apart. But the loose stitching oh no that bag would be going back quick fast in a hurry..i just looked at the whip stitching on one of my bags actually i am carrying the large Florentine red satchel and it does not have the long piece on the whipped stitching. It's alot shorter.... the long piece is kind of a eye sore when you are looking at it...especially for the money you pay for the bag......i don't blame you for sending it back..just withing the last couple of days i ordered two more large and two nano...i will definitely be looking at the the whipped stitiching..i bought these bags on ILD...the red one i am carrying now i bought at macys store several years ago
you are not kidding when you said it was a mess..that bag sure it..all the flaws in it...
Good eye about the strips on the bottom i just checked my bag..i have the strips and i also checked the other ones and they all have strips..
where did you buy the bag?????
your brown one doesn't have the straps that go all the way across like the other ones
i wonder if it makes a difference if you buy from ILD and D&B,, now i am wondering i wonder why dooney is much more expensive than ILD
Wow! That’s terrible.
Yeah it's definitely not great 😅
I’m sorry about your disappointment. Hopefully you can reorder and get a better one. It’s still on sale at ILD with code MERRY. They have natural. 😁 Dooney has been good about refunding quickly. TFS and good luck! Congrats on the marathon. 😁
Thanks for the tip! I reordered! Hoping the stitching isn't unraveling on the new one 🙏 and thank you! Haha
@@jpuzYou’re welcome 😁 Hopefully you’ll update us.
You truly inspected the hell out of this bag!😂 It definitely looks like a bag that was used as on the job training in learning how to construct the bag. This is rather horribly and I hope your next purchase will be A1❤
Haha yeah, I was not impressed! 😂 Hopefully the next one is much better.
I don't think they do the leather straps anymore. Everything is going downhill.
Honestly 🫠
Wow never have i seen that right from factory and i adore dooney
Very strange to see!
I would not waste a second and return it ASAP. (I pray you have already.)
"Disappointed" is an understatement.
Keep smiling, stay sweet! Blessings, Latina 💖💼💚👛💙🎒🩷👜💜🛍️🩵👝🤎
Definitely am returning it! Haha hopefully I'll get a better one 🤞
Oh my! That is disappointing for sure! I have several Florentine satchels and I just purchased the fuchsia last night. I hope mine comes ok! You are definitely not crazy, there is something wrong with that bag for sure!
Fingers crossed you got a good one!🤞
I just got mine and pretty much all the same issues :( I’m so sad since it’s now out of stock.
Oh no! Yikes! So sorry to hear that! 🥴
Hello! I had to order 3 to get a good one😅 I used to get upset aswell but now I know I have to order multiple. Great video😊
Haha that's good to know! Hopefully the new one is a bit better 🤞
That bag is bad. I am shocked that it made it past quality control. Unless it was a return already from someone who used it, which I find hard to believe but nowadays you never know.
The Coach bag behind you, I have the same one except in a different color. ❤❤
I'm pretty shocked too. 😬 hopefully my other one turns out okay. Lolol
Ohhhh i absolutely love mine! What color is yours in?
@jpuz blue and grey ❤️
Oh my! That is the perfect example of poor workmanship and they should have had quality control inspect this bag before placing it for sale. I just received a Made in America satchel in the Natural color like yours and it also did not have the leather strips under the feet at the bottom. This was a replacement from an earlier order of the same bag which also did not have the leather strips at the bottom so I guess that's how they're making them now or it's something unique to the Made in America brand. However, that's not what was depicted online. Also, instead of the red underside on the tassels and on the inside at the top, it came with green suede, like the traditional satchels so I was left rather confused. I called Dooney and they said I should file a report due to the inconsistencies and you should definitely do that because you've received a defective product for sure. I wouldn't let one bad experience ruin the rest though. Good luck!
It was unusual. My first time ordering from ILoveDooney. Haha I'll definitely report. I sent mine back for a refund and ordered another one... so hopefully that turns out a bit better. And it sounds like they aren't doing the strips under the feet sadly.
OMG!! Last week, I received my first purchase from I Love Dooney and was so disappointed! I bought a Florentine Small Hobo, Light Taupe color, Style # 8L2172XD at clearance price of $145 with tax totaling $160. I was so excited, I thought I was getting a steal until I took it out of the plastic bag...it is cute but the leather isn't supple and it smells like VINYL!! I thought I was crazy, so I pulled out three other Florentines which always smell and feel wonderful. I noticed the interior top isn't green suede like my other Florentines but that shouldn't make much difference, right? Because the bag is a clearance item, I can't return it...I feel like I was duped into buying a diffusion line bag...
Oh yikes! I'm so sorry to hear that! I don't think the color means really anything now. I know that some of their bags are made in the USA and some aren't. I think there use to be a correlation between the color and where it was made... according to reddit. Now I think there is just a tag on the bag that says made in USA. Haha know people say that the ones made in USA seem to be better quality. I'm not an expert on DB at all so take what I say with a grain of salt.
That’s my favorite bag. So sorry you received that defective one. So bizarre! I find that they do refund quite quickly though. 😢
Very strange! I love the satchels. Hoping the next one is a bit better 😅
Ugh! I'm so sorry this happened. If you hadn't gotten it from a legitimate source I'd suspect it was a fake. Major faux pas on the part of D&B but I'm sure they will do the right thing.
Right! I reordered so we will see how it goes with the next one 🥴
all the whip stitching on the bags i received today look good...not like the one you have...
ended up returning the navy it looked more black and i already have two large pebble grain satchels....sent it back today...and also ups dropped off another florentine satchel i ordered in the large Bordeaux color satchel..the color is so beautiful i love it but after examining it i noticed a couple loose threads ..it looks like it was a return..i am so disappointed now i have to send it back cost $ 10 and order another one..i've never seen that color in person until today and it is the most beautiful red burgundy leather i've ever seen....i get sick of ILD sending returns to customers...because they don't refund the cost to ship it back
Hi Jonathan, can you hear me yelling?? Run don't walk and send that thing back (I'm sure you probably have). Everything you pointed out is valid! I just went to check mine and that thing should have never left the "assembly" line let alone the building. The stitching is atrocious and that scratch on the back is unacceptable. It's definitely missing the little leather strip that goes with the feet like the first one you compared it to. The older models had the leather strap go around the bottom of the bag. Unless it's the newest version?? That is definitely a bag that is defective and you should get all your money back including the shipping fee! Sorry for the rant! I do love Dooney & Bourke especially that satchel and to see that bag in that condition makes me want to scream! 💜💜💜💜
I was very surprised to receive that kind of quality from them. Not sure what was happening. Haha but I think it might be a newer model as far as not having that leather belting on the bottom of the bag? I went ahead and bought another one... hoping that it's better than this last one. 😆
I received mine about two weeks ago. It doesn’t have the leather straps either. Mine is a made in America bag. I saw two other purse UA-camrs with the same bag with no leather strip.
Yeah it's looking like the new ones don't have it anymore! Which is a little sad to me. Haha
@ It is sad. I was disappointed too.
i just received my bags today..that was super fast ordered yesterday.. yes they all have the strips on the bottom....the one you have could be a fake...where did you buy it at.....also i noticed that my my new large Florentine satchel is one inch shorter in length than my older ones ..i think dooney is cutting corners.....i also ordered a pebble grain large satchel that one is still 15 inches long like the older Florentine satchels. The large Florentine satchel i received today is only 14inches long. Disappointed with that..i have the small version of it which is one inch shorter in length than the new large one i just got....i don't like how Dooney is cutting corners...and i was happy i received two stickers in my boxes today. Two different stickers..
also i don't like how they put the old style pictures of the bags up on the website...the bags look longer in length like the old style bags...but in reality, they are a inch shorter than what they used to be..i can tell they are using old style pictures because i tell by the shape of the bag...the old style satchels are longer and look just the picture they have up on the ILD website...so i think it's a little deceiving..even though the description says 14inch the picture definitely is a 15inch bag ...i took a chance and sure enough it's only 14inches long....shorter than the old style...dooney is really cutting corners...i hope you sent that bag bag...it's definitely messed up ..and could possibly be a fake..oh i better check to see if there are tags in the bag..that's another thing dooney is doing not putting dooney tags in some of the bags...
just checked NOPE...NO DOONEY AND BOURKE TAG IN MY NEW LARGE Florentine satchel ..instead it has a tag that say assembled in mexico
Congrats on the marathon!
Thank you!!!
I am not a bag person, but I do want a weekended bag The bag is by Bally and it is part of the Adrien Brody Collection. It is made of heavy nylon and calf leather. Originally $2330, now on sale for $838.80 - Should I buy it? I really like it, but I can't get myself to spend because of the economy and inflation. I love Bally, because it's understated. The nylon is heavier ply compared to Prada nylon bags. Anyway, return that bag and get a refund. Why should you live with those flaws. It sounds like its stressing you out.
The economy and inflation will always be there. Lol if you are able to afford it and not go into debt go for it! As long as you know you are going to love it and not regret spending that money on it. And yes, I definitely returned the bag. Haha
wow that is bad
Yeahhhh 😆