Customer Service vs. Customer Experience: Explained With a Beer Fridge

[@mikedemko6110]

Great job Syd. we should all be thinking about how to WOW the customer throughout the entire customer lifecycle, not just when there is a "service" issue.

[@amyeverson8361]

Loved this, will be sharing with colleagues :-) Thank you

[@lindatonolli9214]

Great explanation and stories

[@shegetsreal3764]

Love it video thank you!

[@karanparab3754]

catch Christopher Brooks explain how to overcome a customer service crisis ua-cam.com/video/Ak3GEmmK2Hk/v-deo.html

[@fayette7]

Great video!

[@patrikw.7204]

Thats a good one. Like really much.

[@edtomfish]

Great video but you guys need to step up your beer game.