Omg. 4 years later and you’re still helping people!! thank you so much!! My dumb ass went to the website and couldn’t find a thing on how to reset it. Even though the message on the bag says go on the website. I don’t know what for. To look at more bags to buy? Anyways, I thought about my trusty ole pal UA-cam and your video popped up. Thank you for getting straight not the point. It’s much appreciated. ❤🎉
Omg, thank you so much! I went on the website and it said how to reset it, but it didn’t say how to open it 😂 now I can open my brand new Barbie x Beis luggage!
Thanks Olivia! As a guy who can figure most things out, that teeny button got away from me as well! Your video pin-pointed it (pun intended!).. Thanks! (altho to be honest I used a paper clip). 😋
Does this work if you forgot your original lock combo?? I went on a trip a while ago and forgot the lock combo i used 😭 It’s currently unlocked but i’m afraid if i lock it and try and reset it, it won’t work and I won’t be able to use my luggage anymore!!
I changed the combo now the locks won't lock and reset button doesn't work (cannot press down) slide to unlock won't move... I'm frustrated! New combo won't work, old combo won't work and cannot find a customer service phone number on website
Oh boy! I'm so sorry to hear that... unfortunately I don't work for Beis (I'm a customer myself) so I really hope you can get through to their customer service phone number. Maybe try their online chat as well? Or other lock combination reset videos that may have suggestions? Keep me updated if you do find a solution. If it's brand new it should def be under the warranty
Oh! thank you. I thought you may be one of their reps. Yes, Its brand new, delivered a few weeks ago but only got around to changing the code for a trip in the next few days. I've sent an email but there is no phone number that I can find or help with chat. But I do appreciate your response. Thank you so much.
Hi lovely! You used the end of the pen cap right? Try something else that is stronger maybe... the edge of a fork? A bobby pin? Let me know if you get it! I'm rooting for you.
hey I'm here + here to help lol beis should really be paying me for this LOL okay so what's the issue? I switched it back at the end to 000 because I was going through the process again to show how to recode it. For example: beis set the lock to 000 and we switched it together to 422. That was not the code I wanted to personally use so I wanted to switch it back to another code. Just to show on camera that you can continue switching codes I put it back to 000. But you don't have to. Once you set your code to 422 (or your desired #) then you are done! I hope that makes sense?
@@someonelol234 HEY! Oh gosh I'm sorry I couldn't possibly tell you how to work with a luggage I don't have myself.... I'm not a professional luggage opener haha i just figured it out for this brand and shared my tip in case it helps someone else out. Keep playing around with it and good luck
I love Beis Travel! Shop through my link to get a $15 OFF reward rwrd.io/ebzkwgp?s
Omg. 4 years later and you’re still helping people!! thank you so much!! My dumb ass went to the website and couldn’t find a thing on how to reset it. Even though the message on the bag says go on the website. I don’t know what for. To look at more bags to buy? Anyways, I thought about my trusty ole pal UA-cam and your video popped up. Thank you for getting straight not the point. It’s much appreciated. ❤🎉
LOL you're so welcome. I'm glad you found me and got it solved because it took me FOREVER Hahahaha
Omg, thank you so much! I went on the website and it said how to reset it, but it didn’t say how to open it 😂 now I can open my brand new Barbie x Beis luggage!
YAY!!!!! enjoy! :) :)
How do you open it????
I have reset it but can’t open..
Bless you because I was getting so frustrated on how to do this!
haha you're welcome. You were not alone haha
thank you for this wonderful video! This was enormously helpful with my new check in bag!
This was so helpful. Thank you!
Thank you for letting me know that :) it took me awhile to figure it out so i knew eventually someone else would be stuck too haha
That is tricky! Good job breaking all this down olivia👊🙌you rock 🌷
I bet ! It isnt as easy as it looks ! 👍🌹
👍😀
it didnt work for me
Omg. Thank you! I’ve been figuring out for days
Thanks so much for the tip! Really useful!
You're so so so welcome!
Thank you for this. A life saver!!!
Haha Anytime !
I have another brand (Berlin Enduro) so it is a bit different but same mechanic! Thanks for the help!
Thanks Olivia! As a guy who can figure most things out, that teeny button got away from me as well! Your video pin-pointed it (pun intended!).. Thanks! (altho to be honest I used a paper clip). 😋
You're welcome!! haha you made me laugh
Thank you thank you! I didn't know where the reset button was either.
You're welcome :)
Thanks it really work 🩷🩷🩷
You can press it with clothes pin or hair pin it will work also ..
Yay!! thank you and enjoy your day :)
@@OliviaG thanks❤️
Thank you! So helpful 🙌🏽
You're so welcome!
So helpful, thank you!
You're so welcome
Thank you! Very hard to figure from the Beis website.
😂😂 I was trying to push the little red diamond thing lol thanks
Thank you ma'am ❤
No problemo
OMG this saved me from returning it lol
LOL only took me how many hours to figure out bahaha! enjoy it!
thank you so much!
You're so welcome!!!! haha Been there hahah
Thanks a lot
No problem! Aren't you glad I posted this video LOL I knew I couldn't be alone struggling here hahah
Omg life saver!!
It took me awhile to figure it out lolll then I knew I wouldn't be the only one, so here we are haha
Thankyouuuu
You got it!!! You're welcome
Does this work if you forgot your original lock combo?? I went on a trip a while ago and forgot the lock combo i used 😭 It’s currently unlocked but i’m afraid if i lock it and try and reset it, it won’t work and I won’t be able to use my luggage anymore!!
Yes it works. I literally just did it.
Just saved my life!!!
Life saver 😭
YAY!!! so happy to hear that
Honest to God I didn’t think the tiny button had to go all the way in. That was my issue the whole time 🤦🏻♀️
Lol rightttttt!!! I was so confused for so long
I changed the combo now the locks won't lock and reset button doesn't work (cannot press down) slide to unlock won't move... I'm frustrated! New combo won't work, old combo won't work and cannot find a customer service phone number on website
Oh boy! I'm so sorry to hear that... unfortunately I don't work for Beis (I'm a customer myself) so I really hope you can get through to their customer service phone number. Maybe try their online chat as well? Or other lock combination reset videos that may have suggestions? Keep me updated if you do find a solution. If it's brand new it should def be under the warranty
Oh! thank you. I thought you may be one of their reps. Yes, Its brand new, delivered a few weeks ago but only got around to changing the code for a trip in the next few days. I've sent an email but there is no phone number that I can find or help with chat. But I do appreciate your response. Thank you so much.
Is too 😢 returning
How do you reset it if you forget
Thank you!!
you are sooo welcome haha! I was confused too
Is there a key as well ? I just ordered my luggage and can’t seem to see a key
No key, you don't need one :)
Having hard time pressing the reset button down with my pen help!
Hi lovely! You used the end of the pen cap right? Try something else that is stronger maybe... the edge of a fork? A bobby pin? Let me know if you get it! I'm rooting for you.
Yes, they never show you where the stupid reset button is; thank you! I love Beis, but they need to do better with these instructions on their site.
Haha I totally feel you on that. I even reached out to tell them but no answer. Not to worry, I got you! :)
What’s the keyhole for ??
Keyhole as in what we can loop through?
I don’t still get it. When she unlocked it she still used the 000. Not the new code?.
Help 😢
hey I'm here + here to help lol beis should really be paying me for this LOL okay so what's the issue? I switched it back at the end to 000 because I was going through the process again to show how to recode it. For example: beis set the lock to 000 and we switched it together to 422. That was not the code I wanted to personally use so I wanted to switch it back to another code. Just to show on camera that you can continue switching codes I put it back to 000. But you don't have to. Once you set your code to 422 (or your desired #) then you are done! I hope that makes sense?
@@OliviaG hi there i wacthed ur video still i cnt open my luggage
The brand we have is BRITISH KNIGHT.pls helpp thankou soomuch
@@someonelol234 HEY! Oh gosh I'm sorry I couldn't possibly tell you how to work with a luggage I don't have myself.... I'm not a professional luggage opener haha i just figured it out for this brand and shared my tip in case it helps someone else out. Keep playing around with it and good luck
The reset button wont push down 💀
Oh no..... try contacting customer service asap. Maybe you got a defective one?
this entire video was confusing lol
Thank you!
You Bet!!! ;)
Thank you!!!
Thanks!!