St. Louis County residents left in the dark as tornado warnings fail to reach phones

Imagine the terror of hearing tornado sirens blaring outside your home, yet getting no warning on your phone. The I-Team discovered she’s not alone. Viewers have complained of the same thing. So have her neighbors.
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FULL STORY: www.ksdk.com/article/news/loc...
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[@TiredMomma]

My Galaxy phone this year has had Silent tornado warnings. It'll pop up just fine, but no sound plays. The sound notification is on too, yet the alert will pop up without a sound, whether I'm currently using my phone, or it's sitting on my bedside table. Had I not been awake 2 nights ago, I never would have known!
⚠️Also, you should not have to keep your location on 24/7 just to get tornado alerts to make a sound. That sounds like such BS! Google Maps alone requires location on in order to go somewhere, but if you don't have your phone plugged into a charger, it might die before you ever arrive because turning on your location, no matter which phone type you have, is a major battery drainer!!

[@TiredMomma]

The tornado alerts has had sound before, including last year, they worked just fine.
Not until this year, after a botched system update in Feb, from AT&T, did problems begin.
I'm able to see when AT&T sent my phone a system update, like the evening before we all lost cell service just several hours later.
It wasn't just an update to their towers they screwed up, they sent out a botched system update to phones just before that.
Btw, Samsung has noticed the rise in complaints of the No Sound issue for tornado alerts too this year, as well as some not getting alerts at all. Samsung advises to contact AT&T.
HOWEVER, couple of years ago, while my inlaws were over, there was a strong storm coming in. It became tornado warned, and then another one was overlapping it. Their phones went off, my husbands phone went off, our weather radio went off, but as my phone sat in my right hand, nothing, completely silent, no alerts, and there should have been 2! I told Samsung the problems we have with trying to get a hold of anyone at AT&T. They know the problem all too well, lol. So they contacted them on my behalf because my phone was in proper working order. My phone went through a check up thing, and no problems were noticed. So, when another tornado alert should've gone off on my phone, yet again nothing. The problem was an AT&T tower in the next town from us, it wasn't my phone. AT&T had done something to BLOCK emergency alerts to my phone. I was in shock that they did that, and no, that is NOT legal for them to do that.
AT&T is not allowed to block your phone number in their system to prevent you from getting emergency alerts, because that also prevents the "National Alerts".
If AT&T is blocking your phone number from emergency alerts, you can tell a lawyer, but you must have proof. Trust me, that wasn't easy.
One thing I have a guess as to how it can happen is spoofing. Scammers using your phone number, which even if you have an up to date AT&T account, your number can still be reported by others and blocked, without you even knowing. And my phone number was spoofed that year too, thankfully someone who knew me let me know because when they saw it was me calling, (they've a caller id app), they asked if I had just called them. When I said no, we knew my number just got spoofed to them. So, just 1 guess as to why my number may've been blocked.
I look forward to the day we can have a different provider though, not rely on AT&T faulty cell towers.