how do you handle customers who comes back with a complain and they request for a refund or to be given another device , how do you handle such clients?
Good question, my answer is based on my experience; First ask the customer to tell u the truth with what happened to the item maybe it was damaged by them or it came damaged from the factory, if u access the honest in them that it was factory problem then u will change the item and u will loose. But if maybe perhaps they damaged themselves then tell them in the face am not refunding or changing. That's why before u let any item out of ur shop test it. At times I tell customers to pay half of what they spent at first it's called sharing the loss. Unless u completely feel it was factory error or u didn't test it, u might consider exchanging the item. Please don't give money fast
Your presentation is very valuable , try to reduce the noise which comes from the outline .
Sure ❤
Bro, you really have a good heart ❤️, your not selfish. Thank you so much
I really appreciate your kind words bro
Thank u.
U are a big asset in our country
Thank you for watching.🙏
how do you handle customers who comes back with a complain and they request for a refund or to be given another device , how do you handle such clients?
This is valuable quation
Same question ❓❓❓❓ want to ask
Same question ❓❓❓❓ want to ask
Good question, my answer is based on my experience;
First ask the customer to tell u the truth with what happened to the item maybe it was damaged by them or it came damaged from the factory, if u access the honest in them that it was factory problem then u will change the item and u will loose.
But if maybe perhaps they damaged themselves then tell them in the face am not refunding or changing.
That's why before u let any item out of ur shop test it.
At times I tell customers to pay half of what they spent at first it's called sharing the loss. Unless u completely feel it was factory error or u didn't test it, u might consider exchanging the item.
Please don't give money fast
How much do I need to have to start this business
How much capital do we need to start this kind of business and where can do we get these accessories