Yes agreed. Poor guy. Security idiot clearly has no class and on a power trip. Iv never been impressed by high end brands and the pretentiousness that comes with it. We are all equally as important as we are irrelevant.
Lawful speaking: If you are in private property and someone asks you to stop filming then you must stop, but they have no legal right to enforce you delete any footage you have already taken. You own that footage and they don't.
@@recuerdos2457 - I agree, bad PR. And if anyone asks you to delete videos or photos, just tell them that it is auto backed up in the cloud. But always refuse.
They forgot that social media is now the #1 form of publicity and awareness. After that experince, everything will be bad even though it’s already bad like the food and the coffee will just taste even bitter in a bad way
Don’t think the Dior Cafe head office would appreciate the security guard making such a scene in front of other customers. It probably is over priced, but that sounds like a problem with that particular staff member rather than the actual cafe itself
When he told his baby mum that he is on a work trip and his side chick that he works in Canary Wharf and you are recording him as a security guard 😂 that will do it
Poor you! Not gonna lie, these fashion brands are extremely rude and horrendously obnoxious in their stores and so this behaviour does not surprise me. Shame on them.
UA-camrs should realize every business and person has their right to not get filmed and not be a matter of public entertainment. As a responsible and cultured person, you should ask the authorities whether you can shoot the video on their premises or not.
I had a situation where I was asking directions from a security guard at Harrods and he completely ignored me what I asked him repeatedly he refused to look at my face I made a complaint taken a note of the time and the camera and location and they sent me a full apology and sent him on a training course apparently they are stuck up in Harrods
It is a bloody café, not a Dior boutique! Surely, I have seen many videos from other blogs whilst in the café with no issues. Dior should hire someone with great manners to serve their premium clientele.
Unless your a celebrity they class you as a peasant. It's rather pathetic especially when your trying to take pics of you and your family for birthdays and special occasions. They go nuts
Sorry for that and yes I agree with you, I’d be embarrassed too. Total overreaction from the security guard of all people. Thank you for your review, yes , I will pass. Not just from the mediocre cafe food review, but based on that security guard’s behaviour alone is so out of line. It’s uncomfortable. If I saw a security guard do this to someone for simply filming, I’d be uncomfortable big time. If a guest had issues with a recording and politely asked to have them removed from the video that’s perfectly fine. But the security guard has no right to behave like that to a paying guest. Specially a paying guest to such an expensive designer cafe. Not exactly the experience you were paying for. Again you did nothing wrong. Very sorry for your experience ❤🥰
Imagine paying your hard-earned money to go to an exclusive café where the staff is not trained well to communicate with customers. Shouting at a PAYING customer must always be the last resort. Sorry for your terrible experience man.
I worked for Harrods many years ago as a senior manager in one of the fashion departments and the filming is a big no no, if anyone has done it before they would of have permission or been sneaky. But interesting fact Harrods is a very old school business like a constitution and the security of I remember correctly are ex SAS or SAS trained and if you think that is harsh imagine working there and going through staff security everyday it’s like going through customs, but it’s Harrods and they run a tight ship
Security guards in shops..... 1. Usually rude 2. Rarely deal with actual shoplifters 3. Intimidate "ordinary people". Never heard of "browsing", often ignorant, think it's *their shop*. I tend to boycott certain shops locally. Looking at you, Little Sainsbury's, TKMaxx, I could go on.
That’s when you change the video plan from the somewhat well performing “I went to this cafe in London” video, to “security harasses me for filming a food review” which would perform so much better.
That space used to be Lauree cafe, real nice French Rococo vibe. Now it’s kind of …. not sure what’s happening …. Don’t get me started on the Over priced cookies 😂
I honestly don't mind them asking to not record or delete stuff, it doesn't hurt however to be decent about it. You can totally get away with citing copyright stuff. But BE POLITE.
Ever being embarrassed by someone acting like an ass in front of you or to you. But you're young and I know it stings when you're a young person. But truly you are not in the wrong and he embarrassed himself the jerk.
What he also might not know is that some people like myself have a Google Photos back up using cellular. Meaning even if a photo is deleted on device, that photo is already uploaded and saved to a server.
Honesy the emarassing situation made the food and coffee taste sub par. if he hadnt caused a scene and made you feel mortified then you would of had a blast! Im so sorry you had to experience that.
Security person needs training. Please make a formal complaint. Tell Harrods your work, luxury brand historical content and luxury brand reviews are well respected. They should take note.
He was guarding privacy of customers. 🤔 So you film anyway stealthily, and was so mad you cant monetize this experience that it ruined it. But at the end grumpy clip about it can be sold too 😁
You seem to forget that this was about the security guard not wanting to be in the video and its totally legit for people not wanting to be taped and shared on social media. he protected his rights as per GDPR, i think it still applies to the UK as well? Anyway, he might have gone about it better but I don't think the cafe has anything to do with it.
Ok, so I’ve seen like 20 people standing outside Dior store in a queue, Waiting for store guys to let them in, so that they can spend more than $2000. Wow, that sounds like a luxury experience to me!!!
You need a permission to film that’s normal. You can’t just go to high end places and whip out your camera that’s just reality. Every professional knows this you can’t take pictures or film people without a permit. It’s on you. So I you’re saying - after hearing this you might not want to go is ridiculous. Bloggers ruin everything and every relaxing experience with their cameras constantly out. Most people don’t want to be filmed and just enjoy their day. Thankfully there are private members areas where you’re not even allowed to take pictures with your phone. Sorry but it’s not your home and you can’t just do whatever you like.
Hey we totally understand this! However this is a specific cafe pop up open for PR purposes, it's been seen multiple times on TikTok so we assumed filming was encouraged :)
Sorry you had a shit experience, but that’s Harrod’s in general. I went there shopping and I was looked down upon until I hit YSL and bought up the place. The people working their can’t even efforts it, they have an attitude for no reason.
I was would have been concerned that staff member was on an illicit substance, to attack a calm and compliant customer makes absolutely no sense. Shameful.
That is embarrassing and they handled it horribly, but it also seems nothing is sacred anymore. The cafe is supposed to be a special experience. Influencers need to chill with this stuff.
Yes, that must have been very embarrassing for you. I’m so sorry that you had that experience BEFORE you’d even sat down. I probably would have wanted to leave immediately if it had been me. As a woman, I also might have cried a little bit depending on his tone. Hey #DiorCafe, I think that an apology is in order. A public apology not a form letter. So, what was that security guards BIG secret? I’m not really interested but I really thought it was going to be him telling you that filming inside wasn’t allowed. I’m now kinda suss about who they are employing for their security if I’m honest. 😳
I mean...he had the intention to post the video after he deleted it by recovering it and he also posted the videos we see here, so in a way, the security guard was right and justified in his action. Was it excessive? Maybe. Should he be allowed to film? Its privileged to think that you're allowed to do whatever you want in a private space, personally I would hate if I was eating or walking around (especially somewhere nice) and someone is filming me without my consent. You wanna film somewhere? Ask for permission from the staff, some places will inform people coming in that someone is filming.
I mean, it was a private company building, they have the right to do this kind of thing. Though, security not just having a chat instead of getting aggresive? Big pass.
The security is obviously rude! Just say no photography allowed respectfully and move on. It’s not that serious. Also look how sad he looked while eating 😥
Just a thought, but the other guests have not said yes to be filmed by you, and since this is a private property you should always ask beforehand 🤷♀️ just common curtesy. But sure the security should not have shouted :)
The worst there. A friend and I asked a security guard to help us find the champagne bar. After walking for a bit he said. "Ahhh not sure where it is" and then just walked off 😂
Yo why are employees in most of high end designer fashion stores are so entitled and looks down on clients so much? Its not like the employees owned or can afford any of the items being sold in said store
So done with the European experience. Recently toured Africa and South Africa and it was so much better. What an experience. African queens travel company planned a great tour.
Go to a nice local cafe and get treated well. Never appealed to me those kind of places.
Honestly, it's the local ones are sometimes the best ones. Personal service, great food, good vibes all round
🎯✨👌🏾
Loads of bloggers have filmed in the dior cafe the security guy was being a prick .
Just because they got away with it, doesnt mean it was right
@@carliemorgan1871 I don't see what the hig deal is ask yourself this "HONESTY", would you go to an event/sightseeing if you couldn't photograph it ?
@@paulmahoney6313 don't be stupid.. there are tons of places that don't allow video. perhaps get out of the house once in a while?
@@carliemorgan1871 I can just tell your one of those women with a weak chin and tiny lips.
@@paulmahoney6313 like your dick, eh?
That sounds super embarrassing. He could’ve tapped your shoulder and told you discretely. Same effect and WAY less drama.
Yes agreed. Poor guy. Security idiot clearly has no class and on a power trip. Iv never been impressed by high end brands and the pretentiousness that comes with it. We are all equally as important as we are irrelevant.
Lawful speaking: If you are in private property and someone asks you to stop filming then you must stop, but they have no legal right to enforce you delete any footage you have already taken. You own that footage and they don't.
Agreed.. but again, do they make it clear that you cannot get a pic or make a video before you go?
@@HillbillyYEEHAAË😂😂
But the point is why yelled and made a scene I guess!!
@@recuerdos2457 - I agree, bad PR. And if anyone asks you to delete videos or photos, just tell them that it is auto backed up in the cloud. But always refuse.
They could’ve warned him politely.
The security guy took the taste of luxury out of your mouth.
🤣
Definitely! That's what I thought.
His job😂
there wasn't any
@@muzeyyendenizucuncu1674 There wasn't any what?
Please Don’t even go back there even if they offer an invitation of apology
They forgot that social media is now the #1 form of publicity and awareness. After that experince, everything will be bad even though it’s already bad like the food and the coffee will just taste even bitter in a bad way
LVMH and Dior in particular have not embraced social media at all.
I’m sorry that you had to experience this. You look so sweet and innocent.
Thank you!
@@luxecollective most Welcome. 🥂 hope you’re feeling better
Once the experience at entry has been slandered, no amount of good food or good coffee can brighten ones mood up.
facts
Sounds like he was power tripping. I’m so sorry you went through that, keep up the great filming and reviews! xx
Thanks so much Kelly!
Thanks for the heads up. I definitely wont be going!
Any time!
I won’t be going either. Bad behavior should not be rewarded!
I won’t be going since the food isn’t great.
Usually dior security lets you record with no issues. This was a rare occurrence that guy had a chip on his shoulder
Don’t think the Dior Cafe head office would appreciate the security guard making such a scene in front of other customers. It probably is over priced, but that sounds like a problem with that particular staff member rather than the actual cafe itself
Aww you’re so adorable telling this story! 🥰
You are so calm, genuine and nice. You did not deserve that 😮 Thanks for the warning 😊
😊 thank you, so nice of you!!
That is terrible and should not have happened! Sounds like he was on one and took it out on you.
So they come up with this cafe idea for PR and they are so rude that the PR they end up getting is negative. Wow, what a way to burn money!
To be fair, security is usually contracted, so no relation to the PR team.
You are too sweet and handsome to waste your time there. Probably better local places.😊🇨🇦❤🍀
😊 thank you
Thanks for the warning. Shall avoid when I tour London.
All he needed to do was to use some discretion, but instead running up to you shouting made him look like a thug. Ridiculous.
IKR
Aww I’m sorry you had to go through that :(
When he told his baby mum that he is on a work trip and his side chick that he works in Canary Wharf and you are recording him as a security guard 😂 that will do it
Right! 😂
Some of the youtube has made a video of this place. I don't get it why they took so serious with you. They are very expensive as well
I hope dior and the security guard will apologize to you.
Thankyou :)
Poor you! Not gonna lie, these fashion brands are extremely rude and horrendously obnoxious in their stores and so this behaviour does not surprise me. Shame on them.
thank you for the real -
hugs i imagine any street cafe in france would be lovely . Next ? hugs 🦋
Thankyou Rachel 💕
😮 That’s terrible. I’m sorry you were treated like that. 😢
UA-camrs should realize every business and person has their right to not get filmed and not be a matter of public entertainment.
As a responsible and cultured person, you should ask the authorities whether you can shoot the video on their premises or not.
Yea, there’s one here in Miami and it’s not so great
I had a situation where I was asking directions from a security guard at Harrods and he completely ignored me what I asked him repeatedly he refused to look at my face I made a complaint taken a note of the time and the camera and location and they sent me a full apology and sent him on a training course apparently they are stuck up in Harrods
Sorry to hear about your bad experience!
It is a bloody café, not a Dior boutique! Surely, I have seen many videos from other blogs whilst in the café with no issues. Dior should hire someone with great manners to serve their premium clientele.
Yes that confused us a little seeing other videos!
You are adorable ❤Sorry that happened to you! Isn’t everyone filming everything these days???
If someone is in your video without permission they aren't in the wrong for wanting you to delete it.
Im sorry that happened to you 😢
Thankyou Andrea!
Unless your a celebrity they class you as a peasant. It's rather pathetic especially when your trying to take pics of you and your family for birthdays and special occasions. They go nuts
Amazing review 👍
Glad you enjoyed it
Same in Paris. Literally no point going. People only go to say they’ve been.
better sticking to independents!
Let all give them 1 star reviews for my man here
I will not waste good money on companies that mistreat me. That is my rule of thumb.
Sorry for that and yes I agree with you, I’d be embarrassed too. Total overreaction from the security guard of all people. Thank you for your review, yes , I will pass. Not just from the mediocre cafe food review, but based on that security guard’s behaviour alone is so out of line. It’s uncomfortable. If I saw a security guard do this to someone for simply filming, I’d be uncomfortable big time. If a guest had issues with a recording and politely asked to have them removed from the video that’s perfectly fine. But the security guard has no right to behave like that to a paying guest. Specially a paying guest to such an expensive designer cafe. Not exactly the experience you were paying for. Again you did nothing wrong. Very sorry for your experience ❤🥰
Thanks so much!
Liverpool to London is a super long trip, my guy just woke up and thought he gonna go. I respect that man I wish I had that energy.
Thanks man! Only 2 hours though (and London's worth it... great city) 💪
Imagine paying your hard-earned money to go to an exclusive café where the staff is not trained well to communicate with customers. Shouting at a PAYING customer must always be the last resort. Sorry for your terrible experience man.
thanks Zachary!
I worked for Harrods many years ago as a senior manager in one of the fashion departments and the filming is a big no no, if anyone has done it before they would of have permission or been sneaky. But interesting fact Harrods is a very old school business like a constitution and the security of I remember correctly are ex SAS or SAS trained and if you think that is harsh imagine working there and going through staff security everyday it’s like going through customs, but it’s Harrods and they run a tight ship
I’m sorry you went through that. Awful
Thanks Nathalie
Sorry to hear that. Thanks for the honest review. People probably mostly just go there for aesthetics..
Don’t go back!👍
Security guards in shops..... 1. Usually rude 2. Rarely deal with actual shoplifters 3. Intimidate "ordinary people". Never heard of "browsing", often ignorant, think it's *their shop*. I tend to boycott certain shops locally. Looking at you, Little Sainsbury's, TKMaxx, I could go on.
Harrods is notorious for not wanting anyone to film in there.
True
That’s when you change the video plan from the somewhat well performing “I went to this cafe in London” video, to “security harasses me for filming a food review” which would perform so much better.
I hope they apologise after they see this video!
The next day would be like *I'm going to Starbucks or Dunkin instead* (or the place you prefer)
Hey Liverpool 🙌 Cheers. My sister went and had a fine time, said it was nothing to write home about. Considering thats what she does, lol.
it's depressing but it doesn't shock me that people like that work there
It’s literally the old lauduree cafe they just redecorated it
Continue to video lol 😂 be strong ❤
That space used to be Lauree cafe, real nice French Rococo vibe.
Now it’s kind of …. not sure what’s happening …. Don’t get me started on the Over priced cookies 😂
I'm sorry that happened to you! What a terrible experience.
I honestly don't mind them asking to not record or delete stuff, it doesn't hurt however to be decent about it. You can totally get away with citing copyright stuff. But BE POLITE.
Interesting because i had the worst experience with a guard at harrods too since then I've never went there again been in london for 10 years
Dior apparently have great customer service. Lol
Ever being embarrassed by someone acting like an ass in front of you or to you. But you're young and I know it stings when you're a young person. But truly you are not in the wrong and he embarrassed himself the jerk.
Why did you delete it? He had no authority over you mate
Man I’m so sorry u experienced that, what a jerk
What he also might not know is that some people like myself have a Google Photos back up using cellular. Meaning even if a photo is deleted on device, that photo is already uploaded and saved to a server.
That's a smart idea!!
That sounds terrible! Thank you for sharing. Now we are aware.
Honesy the emarassing situation made the food and coffee taste sub par. if he hadnt caused a scene and made you feel mortified then you would of had a blast! Im so sorry you had to experience that.
Security person needs training. Please make a formal complaint.
Tell Harrods your work, luxury brand historical content and luxury brand reviews are well respected.
They should take note.
Thanks Jennifer for the support 🙏☺️
He was guarding privacy of customers. 🤔 So you film anyway stealthily, and was so mad you cant monetize this experience that it ruined it. But at the end grumpy clip about it can be sold too 😁
Please support local mom n pop shops mate... not these multinational corporations. This is how they treat you.. like crap...
You seem to forget that this was about the security guard not wanting to be in the video and its totally legit for people not wanting to be taped and shared on social media. he protected his rights as per GDPR, i think it still applies to the UK as well? Anyway, he might have gone about it better but I don't think the cafe has anything to do with it.
Ok, so I’ve seen like 20 people standing outside Dior store in a queue, Waiting for store guys to let them in, so that they can spend more than $2000. Wow, that sounds like a luxury experience to me!!!
I appreciate your honesty
So, the elegance and superior facade is just that....a facade.
You need a permission to film that’s normal. You can’t just go to high end places and whip out your camera that’s just reality. Every professional knows this you can’t take pictures or film people without a permit. It’s on you. So I you’re saying - after hearing this you might not want to go is ridiculous. Bloggers ruin everything and every relaxing experience with their cameras constantly out. Most people don’t want to be filmed and just enjoy their day. Thankfully there are private members areas where you’re not even allowed to take pictures with your phone. Sorry but it’s not your home and you can’t just do whatever you like.
Hey we totally understand this! However this is a specific cafe pop up open for PR purposes, it's been seen multiple times on TikTok so we assumed filming was encouraged :)
Sorry you had a shit experience, but that’s Harrod’s in general. I went there shopping and I was looked down upon until I hit YSL and bought up the place. The people working their can’t even efforts it, they have an attitude for no reason.
I was would have been concerned that staff member was on an illicit substance, to attack a calm and compliant customer makes absolutely no sense. Shameful.
That is embarrassing and they handled it horribly, but it also seems nothing is sacred anymore. The cafe is supposed to be a special experience. Influencers need to chill with this stuff.
Honestly, this pandemic of consent to film kills documentary as a genre
How awful. Gutted for you. Fellow Scouser. X x with love. Loving your reels x
Thanks Katrina 🥰
Yes, that must have been very embarrassing for you. I’m so sorry that you had that experience BEFORE you’d even sat down.
I probably would have wanted to leave immediately if it had been me. As a woman, I also might have cried a little bit depending on his tone.
Hey #DiorCafe, I think that an apology is in order. A public apology not a form letter.
So, what was that security guards BIG secret?
I’m not really interested but I really thought it was going to be him telling you that filming inside wasn’t allowed.
I’m now kinda suss about who they are employing for their security if I’m honest. 😳
That's so unfortunate when you look forward to something and it's not what you had in mind.
I mean...he had the intention to post the video after he deleted it by recovering it and he also posted the videos we see here, so in a way, the security guard was right and justified in his action. Was it excessive? Maybe. Should he be allowed to film? Its privileged to think that you're allowed to do whatever you want in a private space, personally I would hate if I was eating or walking around (especially somewhere nice) and someone is filming me without my consent. You wanna film somewhere? Ask for permission from the staff, some places will inform people coming in that someone is filming.
It's not like a liverpudlian to complain.
I really like the honest frank talk of the men compared to the women who just show off
I mean, it was a private company building, they have the right to do this kind of thing. Though, security not just having a chat instead of getting aggresive? Big pass.
The security is obviously rude! Just say no photography allowed respectfully and move on. It’s not that serious. Also look how sad he looked while eating 😥
I went to the Dior cafe in Tokyo. It was a solid 5/10 😏
And you are surprise because… those pop ups always have the worst food…
What clothing brands miss is love
It’s not okay for security to be screaming. He said have said that to you quietly.
He should be fired.
Oh poor blogger!!! 😂😂😂
Just a thought, but the other guests have not said yes to be filmed by you, and since this is a private property you should always ask beforehand 🤷♀️ just common curtesy.
But sure the security should not have shouted :)
Same here in Miami. It’s mediocre and boring now that everyone has taken their Instagram pics there
That’s awful. Sorry you had to experience that.
That's why I hate designer anything. Is pointless and no reason to be expensive, rather eat at a local family cafe.
The worst there. A friend and I asked a security guard to help us find the champagne bar. After walking for a bit he said. "Ahhh not sure where it is" and then just walked off 😂
Yo why are employees in most of high end designer fashion stores are so entitled and looks down on clients so much? Its not like the employees owned or can afford any of the items being sold in said store
So done with the European experience. Recently toured Africa and South Africa and it was so much better. What an experience. African queens travel company planned a great tour.
I wouldn't blame the retailer. it's the individual who was rude. I would make an official complaint by your experience.
Not even a quarter of what most black folk endure in posh places.