Why I'll Never Do Another Guitar Giveaway...
Вставка
- Опубліковано 18 тра 2024
- SHOW YOUR SUPPORT THIS HOLIDAY SEASON AT: www.sickkidsfoundation.com
DONATE MUSICAL EQUIPMENT TO: www.guitarsforkidstoronto.com/
I am so happy to finally share a POSITIVE end to this crazy story. I never thought a giveaway would turn into such an ordeal! It's well worth the time and effort to be able to give back to such an amazing cause like @sickkidsfoundation
HUGE shout-out to Peter for being so understanding, kind, and generous throughout this entire process. He has been such a joy, and as you can see in this video, is well deserving of winning the contest!
I hope to do another giveaway at some point, and hope it runs a LOT smoother!
0:00 Backstory
2:24 The Problems Begin
4:59 The Guitar
7:06 Finally a POSITIVE Ending!
#guitargiveaway #sickkids #donnermusic
As Peter, you're a great human being also, Jamie 🙏💯❤
Thank you Peter, for your awesome personality and generosity.
Your comment without context is....well it's something lol
2 solid dudes fighting through a tide of absolute bs
If I ever become a millionaire I’m coming to Scotland, buying you a mansion and forcing you to take it. You deserve the world, Peter. If only men like you actually owned the world.
I say this as a frequent consumer and former employee of FedEx: "There's nothing we can do" is the motto and mission statement of every logistics company in the world
Fed-Ex is the ABSOLUTE worst of ALL carriers!
@@zackpack8 And UPS is a close second.
@@paro2210 yes, I’ve seen ups guys throw shit over gated community or homes when they can’t immediately get an answer lol
I've 3 - 4 fed ex international delivery each weeks and never had any issues.
@@zackpack8 I've personally had worse experience with UPS which gives me a bit of bias but they are both shamefully awful.
$600 total value (of course excluding all the time and effort invested) turned into $872 charity value in the end. That's a happy ending. 😃
$2000 in lost time
600 plus inflation 😂
@@maxx.mazzeo true but time invested did way more financial damage than inflation 😅
i don't believe it, he probably kept the money
@@stellviahohenheimhe literally showed the confirmation page?
You and Peter are 10/10 human beings 🙌
Damn Jamie, I feel your pain. Courier and postal companies have a bad rep for a reason; I've had plenty of similar "adventures" with enough of them over the years to know it's an industry problem rather than just a few bad eggs. So glad this had a happy ending. Well done!
I used to work in a logistics warehouse. I've seen the way parcels get, literally, thrown around with no regard to the contents. It's all about getting the highest number of items out the door as quickly as possible. As you say, it's systematic.
Always purchase shipping insurance if offered. Things get thrown and kicked around to get things on time - and guitars have more than a few weak points that can be hit for massive damage.
It's nice to hear Peter was such a stand up dude, probably made this whole thing so much less stressful than it could have been otherwise.
We need a ton more people like Peter on the planet. And you too Jamie for seeing this through.
I can't imagine why they would send the guitar all the way back to you ,that's insane .Whenever they cant deliver you get a card through your door and you have to go to your local depot to pick it up .Well done to you and Peter for a fantastic donation .
Things don't work the same in every country.
@@Douglas_I I'm talking about the UK where this happened .Royal Mail.
Someone along the line damaged it and instead of Royal mail doing the right thing they sent it back out of their hands. That's my guess
@@Dave062YT The Royal Mail is consistently terrible. I wouldnt trust them with a Christmas card to my neighbour :P
I salute both of you for your generosity and persistence! A great story about people being decent has more lasting positive effects than the original intention.
You and the winner are real ones. Im glad both you and him are people that exist. Love your channel.
Such a happy ending to a helluva story. Thank you to you and Peter!
2 guys on different sides of the Atlantic with hearts of gold. You guys are both awesome!
This was one hell of a roller coaster of emotions. AMAZING to contribute to SickKids and make the lives of those children a little better :)
I dream of a day when I can give like this guy. Cheers Peter, you're a real one.
at some point in the story i just kept thinking that booking a holiday to scotland and hand delivering the guitar to peter and having a few drinks would have been another good outcome to all this lmao
Absolutely! 😂
Way to fight the good fight - you and Peter are really restoring my faith in humanity
The shipping system is ridiculous everywhere. The fact that they had the balls to try and make you pay again after they knowlingly sent it back to you when they couldn't get the package to where you wanted to send it after you already paid that ridiculous amount is so crazy to me. They should have been fully responsible for it not getting to where it was supposed to go. Especially when you're already paying that insane amount for shipping. I would have been livid. I don't blame you for not wanting to do it again and I totally respect the patience of the winner of the contest. Kudos to the both of you for handling it so well and professionally. It should be a crime for shipping to be that expensive without it being automatically refundable.
Post office used to be able to be counted on but not anymore. Just another low quality business that could care less. Add that to the list of other service industries that have gone down the proverbial drain.
Canada Post sound like crooks. How they can claim they fulfilled their end of the contract initially is beyond me. You paid over $300 for delivery to the address in Scotland. Not $300 for them to get it to Royal Mail and hope for the best. The contract is still with them and theyre responsible for ultimate delivery - it didnt get delivered so they should have refunded (even when it was out of their control - as it isnt your problem that they hand it to Royal Mail)
Glad to hear it all ended well :)
Unfortunately if you read the fine details they make it very clear they're not responsible for shit. And every single company has those sort of disclaimers. Absolutely nobody is willing to be responsible for actually ensuring anything gets delivered. It's just like how airlines can lose your shit and face zero repercussions.
That's Canada for you. I have plenty of Canadian friends who complains how bad Canada with stuff like this. They are trying to move out of the country
are we like, expecting a canada post employee to personally hand deliver it or something? hate to say it, but handing it off like that is pretty standard practice when it comes to international shipping via a domestic company. it’s why you use an international logistics company like DHL instead.
@@SaltSpirits no course not. But if you ask me to deliver something, I give it to a friend and he breaks it, I turn round and say "not my problem, I gave it to this guy" you'd still say it's my fault as I gave it to him.
If you pay Canada post to deliver something, the responsibility remains with them because that's who you create a service contract with
Dealing with any government agency is usually a joke. So great to hear how great you and Peter handled this though.
What government agency?
Is the Canadian post institutionalized?
@@sjoerdyt9248 I'm quoting the Canadian government's web site here:"Canada Post is a financially self-sustaining Crown corporation, which reports to the Government of Canada"
@@sjoerdyt9248 The profits are turned over to the Canadian Treasury Department. So it is a government agency, as opposed to a private company. It’s considered a Crown Corporation, which means it’s owned by the federal (Canadian) government.
@@sjoerdyt9248 yes it is...
Wow what a nightmare - Peter you're a legend! Maybe do a 'local' giveaway next time! 🤣
Great job, Peter and Jamie. Blessings on both of you!
This is great. I'm glad there was a happy ending. Perhaps just give the prize away to someone close by and take it to them yourself. I'd be OK with that. Take care, Jamie.
i only started following you for the "metal player in a jazzband" videos, i also don't use tictac so i wouldn't even know about the givaway, but this is so wholesome. love it 👍🏻 good job both of you
Love your channel and this story about you and Peter's selflessness. Amazing. With the Canada post quote being so high, was ordering a new guitar from a dealer and having them ship to Peter not an option?
Wow, I certainly can feel your frustration but what a fantastic ending! Cudo’s to you and Peter! 😃❤
Sorry you had to deal with this, bud. Love the happy ending though! I interestingly enough did a fundraiser for SickKids as well. From one local to another ❤. Happy new subscriber :)
What a hassle with such a wonderful ending... Peter and you are great people!
Great story. Beautiful ending. Peter is a "rockstar"! You're also a good man Jamie!
Great Job, Nice story and You did a great job staying connected and making sure Peter got what he wished.
What a story! Hearts of gold.
Now there’s a clear path… go full madman and do A GIVEAWAY FOR THE DAMAGED INSTRUMENT!
Man, sorry you had to jump through all those hoops. What a story it’s nice to hear of a couple hero’s doing good work. Thank you for the awesome story! New subscriber here! Happy to have found your channel!
I’m glad that you kept fighting the good fight. And what a lovely gesture by Peter (…though I would expect no less from a Scot ;-)
Great story. Thanks Jamie and Peter (and Samsung). I just made a $100 donation after watching this.
That’s amazing 🙏 thank you! 😁
Kudos to you and Pete!
1:57 at that point I would have asked Donner to ship him the guitar from their local warehouse tbh
I feel your pain. Went through same thing with Canada Post. Glad everything worked out!
We need more Peters in the world. I don't know how this ended up in my feed as it's my first time here but I feel so happy from hearing about this. Peters positivity spreads. Be kind folks.
Happy ending! Good on ya both.
But seems like you should give MORE guitars away. Look at the good done.
Heartwarming story. Thanks for sharing, and for sticking with it--we've all experienced the frustration of dealing with shipping companies.
I'm happy that some closure was found lol. But this whole situation could be avoided next time by just limiting the contest to North America. I think you should still do giveaways!
Clicked for the talent, subscribed for the person.
What a great resolution! Good job 👍🏼👍🏼
We need more people like Peter, what a great person
Donated. Peter is truly the man!
To be honest, given how things turned out, I would hope this would be _more_ of a reason to do another giveaway. Obviously, the headache of dealing with the post is an issue, but the end result of what happened is really a great thing.
Sidenote: When it comes to give aways, it's important to specify what countries _specifically_ are, or are not, eligible. Laws and requirements can vary wildly, and can result in fines and stuff if the winner is in a country where the giveaway didn't conform to that countries laws. From what I remember, US, Canada, and Mexico, and the EU are vaguely similar, but Central/South America, Middle East, Asia, and the Oceania can be wildly different in some respects.
I’ve got chills!! What a legend!
Sorry to hear all of that happened to you. But you know what they say, no good deed goes unpunished!
great ending well done Peter and Jamie
Your shipping woes are ringing so familiar - what a journey o.O
Good ole Canada post trying to weasel outta the deal! :)
Good work guy!!!
Wow! Crazy story, but Great ending
I love Jamie. He is an awesome guitar player
A possible idea for future give aways is to give a voucher for a specific guitar store/ brand.
Peter deserves something for being such a great and genuine guy. I have a feeling he wouldn't accept anything though. Peter, I hope the fact that you are an inspiration to all of us is a gift in itself.
The story turned out to be wholesome! Usually giveaways, people specify which countries qualify, so maybe try that for the next one! :)
Hey Jamie, great video. Glad to see how well you're doing! Virtuosity forever! - Cy
This is one of the things I like about Thomann, somehow their UPS shipping fees are a lot lower than the absurd prices you'd get normally! I think it's insane that you where charger 330CND to deliver a guitar to Scotland, when I can get a DSL40CR shipped from Thomann (in germany) to me in brazil for 153EUR(obviously import fees are a completely different beast but shipping is cheaper), or even ship a guitar for around 50EUR. This is a really cool story, and at the end of the day, it just goes to show how much couriers suck
Canada post is a world of hoops to jump threw, I deal with car parts threw them so much and its insane trying to get anything simple out of them, I'm so glad this story had a better ending that in could have, Also this is my first video ive seen of yours and your local haha, Subbed!
Bunch of great people all around even that company given a bunch of money back to make it right❤
Awesome man
Damn, Peter is a real dude. Keep being a blessing.
What a story! It should be a part of any salesman education. Suddenly I understand why old people in my country say "it was better in the good ol´days"... cause what´s described must be a modern big-company-problem, lack of servicemind as a result of too much paragraphs and a lost company control?
However, lots of love and respect for you and Peter!
I applaud your tenacity and am glad the money went to Sick Kids hospital in the end.
In recent times I've had to ship things from the UK to Central and Southern Europe. When I looked up prices it was cheaper for me to fly there and back same day and drop it off in person.
If you buy these low cost air tickets without any luggage or extras you get the very cheap fares. Especially so since we left the European biscuit club
Posting stuff can be a nightmare these days. Not only is it. more expensive thanks to technology reducing the need for these services but it seems there are so many more problems that go with it. It never used to be this way. But shout out to Peter for being an awesome human, we all need to be like him more.
dude, I am sitting here feeling shitty having gotten Covid for the first time and I needed a story like this YOU and Peter rock.
Hope you feel better soon! 🙏
The struggles everyone endured throughout this ordeal made Peter's actions even more valuable.
Get in there Peter, doing Scotland proud. Love fae Ayrshire.
For a future giveaway you can say "only for residents of mainland USA & Canada" or "People outside of x area will get the value of the giveaway". But you could have the same problem shipping across town.
I can't help thinking it would have made a lot more sense (and taken a lot less money) to have just ordered one from Donner UK and have it sent to him from there. What a chew on. But what a pair of amazing people
This should be a movie. With all the plot twists and whatnot. Mads Mikkelsen can be the post of Canada. :)
This was wonderful!
I'm familiar with the Guitars For Kids program here in Kitchener/Waterloo; they'd be pleased to accept a donation of a damaged guitar. They've usually got a guitar tech willing to donate time and expertise to repair the guitars they get, and the ones that can't be repaired are painted by students at local art schools, then auctioned as art at the annual fund raiser. I've donated several old guitars over the years, and played a set at their fund raiser in 2019. It did sound like you were reluctant to donate the guitar because of the damage, but if it's still lying around I'd reach out to them and see whether they'd like it. All Kudos to you for your perseverance on this, it seems that any good deed done in the world requires an awful pile of work, almost like the world isn't set up for good deeds.
This is where I would have just tried to find a local retailer near the winner and pay for it, or find some place in country to order and ship to him. Would have ended up costing less.
I literally had this exact same thing with last giveaway I did. Happened to be someone many countries away that won. Sucked it up and paid insured shipping, months passed and they never had it and when I tried to claim it on the winners behalf they said its been more then 28 days - tough.
5 Stars for Peter 💝
NEVER forget: ""No good deed goes unpunished."
You should have just took a flight to Scotland and hand delivered it 👍it would make for a great video!
Special and honorable mention for Peter's big heart and Jamie's tenacity and wotk ethic in honor of doing what is just and what is right.
What an absolute fiasco,..But ended well !
🎶BLAME CANADA! BLAME CANADA!🎶
😂😂 class act from both yourself and Peter!
Well done fellas
"With great power comes great responsibility."
- Peter's Uncle.
I send guitars to the us all the time. The standard rate for ups is £42-£75 depending on the size.
Most giveaways have terms and conditions, one being that you need to be in a certain region to win the prize - which would have made sense here. Or, you could have just organised with the manufacturer to send you a demo unit which you then return to them once you're finished with your end of the marketing, the manfacturer then organises world wide shipping to the contest winner. The second situation with Canada Post is completely bs though.
Something similar happened with my Schecter and the headstock, just above the G. I ordered a case at the same time from the store and they shipped separate
Peter, bless you.
it's hard work doing good.
You are the best mate!
Wow - you plugged away at it and got a far better result for everyone than if it had gone perfectly smoothly. As for shipping companies - they are all the same, knowing that most customers will give up and write off the loss rather than spend hours and hours over many months to get a just result. This is by design. Someone will have written an MBA paper on "how to grind down awkward customers" and now it's built into their IT systems. Anyway, you mad my day. Keep up the good work.
Peter is the hero this world needs. WHERE ARE YOU PETER?
Legends
Good stuff. ❤
Congrat's! You truly turned lemons into lemon-aid! Peter the Brit and you are true Gents!
Peter: You are quite the individual. If we weren't on different continents, Id shake your hand and buy you a pint.
"No good deed goes unpunished"- Oscar Wilde
That's why corporations and even sellers will qualify regions they ship to. Next guitar give-away open the contest to a limited region.
Great story, great comedy of errors. Lucky you had a winner like saint Peter.
Staggering incompetence across the human race. This isn’t about a company, these are actual humans, real people, mothers fathers sisters brothers who simply don’t care. “yeah we can’t redeliver it oh well. Yeah we didn’t get any email from you case closed oh well”
Terrible people. We can all do so much better come on man, this has to stop. This is not just Canada post it’s literally every single business and service these days. No one who works at these places makes enough money to care, so we all get treated like garbage. Bummer.
My Dad taught me a valuable lesson. If someone offers to pick up the check at a dinner with friends, Do not argue…just say thanks.
While working out of town I purchased a new Usa Fender Strat. Instead of dealing with the hassle of flying home with it, I shipped it to my home address. I bought a nice flight case and put it in a double spaced cardboard box lined with foam and dropped it off to FedEx. I then flew home and waited for a couple of days to for it to show up. When it got to my house it literally had tire tracks across the cardboard/broken flight case etc. They actually told me when I tried to make a claim that they didn't do it!?
back in the day, even corporate giveaways had in the small print "Ships to the contiguous United States only and excludes Alaska and Hawaii"
I hope you read this. If you do a new giveaway and it’s not limited to your country, be aware in some places one has to pay a considerable amount to receive foreign goods, f.e. EU, at least 20-25 % from the value of the goods and if it’s not declared and paid, they will send it back to you. It’s a receiving end’s responsibility but I’ve seen plenty of times people not being aware of importing charges.