Thank you for posting this video, Curtis! I think with everything going, the route of electric vs fuel still leaves a lot to be desired. The only thing I have been happy with is electric hand tools from big-name manufacturers. Even electric cars, and trucks, are having major problems, which are going to take time to work properly with any kind of reliability. 🤗
Greenworks makes an 82v commercial line. If you're going battery, check out their stuff. I use GW82v for all my equipment now since I know Colorado will eventually go the route that California did. Great warranty, no power issues and the batteries are now blue tooth. Ryobi is a cheap mower for small lawns. Like small. Also the new GW commercial line is ipx4, or water resistant. My mower and string trimmer has been caught in the rain on the way home or I've been caught in the rain finishing up a mow. Stuff works like a champ.
My 40V Ryobi, the exact same one in your video has just done the same thing today and when I called the service centre they told me they have had 183 of them in this summer so far for the controller. The part he said would take up to 8 weeks to arrive from china, So yes a very common problem.It worked flawlessly for 16 months. Otherwise this mower has cut very well and is a pleasure to use when its working. I hope the guy in the video was correct when he said after the controller is replaced it fixes the problem.
A neighbor's mower has the same problem. As an electronic hobbyist, I was curious that it could fail so soon - his description was that it just didn't start after sitting in the garage. It appears that the grass was wet on the last usage. As another commenter says, wet grass apparently brings moisture into the controller where it will fail. It should be designed to withstand high humidity like that however. Mowing wet grass is not preferred but does happen frequently and it should fail because of that.
Crazy that people are having trouble with this mower. I have the same mower and have been mowing weekly (May-October) for 3 years now and never had a problem. I think it’s the greatest thing since sliced bread and not having to deal with oil, gas and pulling a rip cord makes it worth every penny. I would have nothing but 😊😊
They are junk period! When they don't even last a year there is a problem. I have two. The junk heap one is in my shed waiting for me to take it to a service center. The old junker that was given to me runs when you cut short grass but cuts out if you cut crab grass or weeds then you have to wait two minutes before you can continue mowing. You must hear that click before the blade will turn. Like I said these are junk. 73
@@djbille4283 I don't I may try ego. I will give an update when my mower gets back in service. I'm using Old faithful lawnboy I just changed the spark plug and it runs good with very little gasoline. Not like my 2 cycle model dad gave me. It used over a tank of gasoline for a 100 x 100 lot. 73
TOTALLY agree with this video. My husband bought one and the thing stopped working. Tried to also call customer service, and just a waste of time. Don’t waste your money. By a Honda. They last forever! Update, will try to contact customer service again since he had some luck. Hopefully we can get the warranty too and get it fixed. It has been less than 5 years.
After seeing a lot of bad reviews on these Battery Powered Lawnmowers0 I decided to keep my old Toro recycle mower. Had it now for 6 years and no problems whatsoever..” just put gas in it and keep going. Never have to change the oil, add to it. Sharpen the blade every few months. “Happy Life 👍🏾
My father in law never changed the oil in any of his mowers. I always got on to him about that. Also to run out the ethanol gasoline. He always had the carburetors gummed up. You can tell the oil hasn't been changed when you see black. 73@@shangrilaladeda
Ever feel like the quality of goods are on the decline? I got an Atlas 80V self-propelled (HarborFreight brand). I got 2 batteries, and about 1 year after, one of the batteries just crapped out on me, which was well past the 90 day warranty (isn't 90 days rather short?) Replacing the battery set me back another 150. I'm on my third year with it. That experience did leave me with a bad taste in my mouth, but I still recommend it to others. The reason why I went electric was because I was going through weed eaters every year. Every year I was having to get another weed eater. One issue was that I was getting 2 cycles, which have a shorter life than 4 cycle, but the 4 cycle is heavy, even for a non-pro. Despite having less power than gas, the battery powered weed eater is lighter, and much quieter, so then I just switched the mower, blower, and soon I'll be getting the chainsaw since I already have the batteries that go to it. Speaking of quality, one of my neighbors has a John Deere gas riding mower, and after a few years the engine just quit. Took it to a shop, and the aluminum push rods had worn out and wouldn't articulate the valves anymore. Since when is aluminum used as a push rod? They were special order, but he had them replaced with steel rods. I swear, it almost seems like things are engineered to fail.
I like Ryobi products, but the mowers are going to be a problem, an not just for Ryobi. Mowers built to the same specs like the Ryobi have a fatal flaw ... Rule #1, don't cut damp grass, period. But if you cut wet grass you'll have moisture related issues. Toro has beat the problem. Toro's 60vt models are built like the gas models, a self-propel that drives via a small v-belt to the same "tranny" that the gas models uses ... also, a sealed ele/motor that moisture won't harm. Ryobi, I own just about everything you build, but a 21" mower won't be among the tools.
Ryobi support is great........I wrote a bad review of my new mower and within a week I had a new one delivered to my house for free......and was told to keep the one with the defective part
hi 👋 Mr. Cute I hope all goes good with having your mower fixed brother 😀😀 that’s why my parents don’t like battery 🔋 equipment while it may be nice to have it’s to much stuff that can fail on them please keep us updated on how the repairs go sir it’s a shame you barely use this mower for anything to go wrong 😀😀
I was lined up to drop $400 on a Ryobi self-propelled mower but when I heard the repair guy say blade controller failure is a COMMON issue well, I'll wait and save a bit more and get an EGO. THANKS for posting your video.
You hear more issues with Ryobi probably because they sell more mowers than Ego. Pretty much every homeowner goes to homedepot and first thing they buy is a Ryobi product since they are cheaper than others. I heard EGO mowers have issues too, but they sure do look to perform better.
I purchased my Ryobi last year, and I'm experiencing problems with it. So I drove an hour from Orlando to Alatqip Lawnmover in ( Lakeland, FL) where customer service told me to take it to. Well, come to find out that my transmission is bad and Alatqip has currently been waiting on my part for two months now. Royboi company said if my lawnmower is still at Alatqip's facility for another month, I will get a brand new one. The moral to the story is that I will NEVER buy any products from Ryobi again.
Thanks for sharing. Mine is falling apart physically. The plastic components are probably only useful for smooth lawns. Mine is gradually cracking to pieces and it's not had any collisions or drops. Bummer.
I own an EGO as well. Ive had it about 3 years and it's been perfect. I had heard good things about their mowers, which lead me to them. Nothing against other brands.
Not at home Depot. You probably have to ship the mower to a service center if you don't have one nearby. I will never buy another Ryobi product at least at home Depot. 73
I will never buy another Ryobi product again. The first mower I bought lasted about a year and a half. I chalked it up to being left out during a bad storm. Oh well, my bad. Bought a 401017 mower and it did the same thing. Wiring on these sucks. Batteries always need to be disassembled and "reset". This thing is of the poorest quality of any yard equipment I've ever bought.
I had 3 of them. They are the worst. They work great and then one day, they just didn't turn on. There are many videos telling you how to FIX IT but it should just work.
I have a Ryobi mower also and while it does function as it should, I find it does not do a very good job. I have to go over the same run twice to cut it properly (nice healthy thick grass) and even then, it leaves many grass blades "bent" not "cut" and .. new blade, nice and sharp. When this mower packs it in (stops working), I'll go back to a gas powered mower. The gas mower has MUCH more power and does a much better job cutting the grass. It is my belief (from a little bit of research) that the blades on the battery mowers don't spin as fast as the blades on a gas mower and as such, the grass does not get the lift up, which results in a poor cutting performance. In summary ... I love the convenience (fold it upright and store it) but I don't like the performance.
Thank you thank you!! Exact same problem with my Ryobi mower. How did it turn out? I have not yet begun the process to get mine warrantied. I am afraid it is gonna take awhile.
Yes, it will take some time to get it fix. All parts to fix my unit is on back order. They told me it would be a month to get the parts. I have not heard anything back yet on it.
Take it back to Home Depot, and get your money back. Milwaukee has a Commercial grade mower at The Home Depot & I use it everyday almost for my Lawncare business & it works great & cuts great. I had it for a year & a half now & no warranty problems or issues.
40 volts is weak compared to higher voltages. I think Ryobi batteries don't really hold that much energy either. Ego, for example, has batteries that can hold 240wH (5ah fairly low capacity) to their battery that holds 560wh (10ah)... They even have a 12ah battery. Not quite commercial quality but definitely better than Ryobi 40v. Just don't get that thousand dollar push mower that ego has. The push assist is kinda wonky.
The problem we have is when people give good reviews for junk. Let's be honest if you had problems please post them it seems like only good results post, we need more truthful negative comments just be to the point. 73
@@WeedWhackerLawnCare ok great. Depending on the weather here in Westchester County NY I May boot mine up over the weekend. We have been getting lots of rain. I never cut a wet lawn no matter the height.
With all the problems with the grid system, the amounts of mining needed to produce the batteries and the amounts of fossil fuels needed to produce them I just can't go battery powered. Maybe I'm just old and stuck in my ways. 🤔
Replacement or additional batteries are expensive. I have a different brand mower that uses 2 batteries. After 5 years the batteries are dead. It’s cheaper to just buy a new mower with batteries than replace batteries. Go figure lol
Yeah that's how I get extra batteries. I bought a leaf blower and the string trimmer. I have two 4 amp hour batteries and the mower came with two six amp hour batteries. Still another issue you cannot charge the battery right after using it the battery has to cool down before it can be charged I must have high grass because with all the batteries I have i barely get the quarter acre mowed . I'm currently using a gasoline mower probably that's the route I'm going to take. I won't even consider a riding model. Ryobi has issues they need to solve. 73
After multiple phone calls to the company, I got 2 new batteries at 1/2 price. But now I see why, they discontinued my mower and the 56 volt batteries. Yes, the batteries need a cool off period before charging again. I like the fact there is no maintenance with these mowers, just sharpen blades and a spray of oil. I hope to get 5 years out of these batteries. With battery powered equipment, as technology changes, everything may just be a throw away item. What a shame.
I havent been a fan of Ryobi stuff since I bought a hedge trimmer that didnt even make it trough a job I had. i would be like a kid in a candy store in that tool store.
Mr Curtis you are old school - so you know better than buying this new generation technology crap 😂😂 - gas and oil is all that I can deal with 😂 - it took me years just to try battery hedge trimmers and I wish I could get my money back for those
@@WeedWhackerLawnCare I have a Kobalt electric 80 volt. I had it for years, making a funny noise and bought this one. Can't wait to use it next week when it dried out here in Wichita Kansas rain all night I just got the 40 volt one this time I hope it works
Thank you for your report. I have seen quite a few negative tutorials on the 21" Ryobi EV.
Wow I must be living right I just finished my 5th year with my 40 volt self propelled Ryobi lawn mower no problems with mower or batteries.
That is great to here.
Thank you for posting this video, Curtis! I think with everything going, the route of electric vs fuel still leaves a lot to be desired. The only thing I have been happy with is electric hand tools from big-name manufacturers. Even electric cars, and trucks, are having major problems, which are going to take time to work properly with any kind of reliability. 🤗
Totally agree
Greenworks makes an 82v commercial line. If you're going battery, check out their stuff. I use GW82v for all my equipment now since I know Colorado will eventually go the route that California did. Great warranty, no power issues and the batteries are now blue tooth. Ryobi is a cheap mower for small lawns. Like small. Also the new GW commercial line is ipx4, or water resistant. My mower and string trimmer has been caught in the rain on the way home or I've been caught in the rain finishing up a mow. Stuff works like a champ.
My 40V Ryobi, the exact same one in your video has just done the same thing today and when I called the service centre they told me they have had 183 of them in this summer so far for the controller. The part he said would take up to 8 weeks to arrive from china, So yes a very common problem.It worked flawlessly for 16 months. Otherwise this mower has cut very well and is a pleasure to use when its working. I hope the guy in the video was correct when he said after the controller is replaced it fixes the problem.
When I got my unit back I have not had anymore problems with it. I use it a number of time mowing a number of lawns with no problems.
I’ll save you 20 minutes of your life. I bought a mower and it didn’t work so I made a 20 minute rambling video about it.
A neighbor's mower has the same problem. As an electronic hobbyist, I was curious that it could fail so soon - his description was that it just didn't start after sitting in the garage. It appears that the grass was wet on the last usage. As another commenter says, wet grass apparently brings moisture into the controller where it will fail. It should be designed to withstand high humidity like that however. Mowing wet grass is not preferred but does happen frequently and it should fail because of that.
Looks like great customer service to me.
What’s up big C?! Thanks for always sharing great stuff my friend!
Thanks for watching
@@WeedWhackerLawnCare always
Crazy that people are having trouble with this mower. I have the same mower and have been mowing weekly (May-October) for 3 years now and never had a problem. I think it’s the greatest thing since sliced bread and not having to deal with oil, gas and pulling a rip cord makes it worth every penny. I would have nothing but 😊😊
Thanks for sharing
They are junk period! When they don't even last a year there is a problem. I have two. The junk heap one is in my shed waiting for me to take it to a service center. The old junker that was given to me runs when you cut short grass but cuts out if you cut crab grass or weeds then you have to wait two minutes before you can continue mowing. You must hear that click before the blade will turn. Like I said these are junk. 73
@@ronb6182 So unfortunate. On my 4th year and going strong, just like the first time I mowed. Swear by the product and highly recommended 😚😚😚
Mine crapped out just short of three years.
@@djbille4283 I don't I may try ego. I will give an update when my mower gets back in service. I'm using Old faithful lawnboy I just changed the spark plug and it runs good with very little gasoline. Not like my 2 cycle model dad gave me. It used over a tank of gasoline for a 100 x 100 lot. 73
TOTALLY agree with this video. My husband bought one and the thing stopped working. Tried to also call customer service, and just a waste of time. Don’t waste your money. By a Honda. They last forever! Update, will try to contact customer service again since he had some luck. Hopefully we can get the warranty too and get it fixed. It has been less than 5 years.
After seeing a lot of bad reviews on these Battery Powered Lawnmowers0 I decided to keep my old Toro recycle mower. Had it now for 6 years and no problems whatsoever..” just put gas in it and keep going. Never have to change the oil, add to it. Sharpen the blade every few months. “Happy Life 👍🏾
you should change the oil right now
My father in law never changed the oil in any of his mowers. I always got on to him about that. Also to run out the ethanol gasoline. He always had the carburetors gummed up. You can tell the oil hasn't been changed when you see black. 73@@shangrilaladeda
@@ronb6182 yep
Ever feel like the quality of goods are on the decline? I got an Atlas 80V self-propelled (HarborFreight brand). I got 2 batteries, and about 1 year after, one of the batteries just crapped out on me, which was well past the 90 day warranty (isn't 90 days rather short?) Replacing the battery set me back another 150. I'm on my third year with it. That experience did leave me with a bad taste in my mouth, but I still recommend it to others. The reason why I went electric was because I was going through weed eaters every year. Every year I was having to get another weed eater. One issue was that I was getting 2 cycles, which have a shorter life than 4 cycle, but the 4 cycle is heavy, even for a non-pro. Despite having less power than gas, the battery powered weed eater is lighter, and much quieter, so then I just switched the mower, blower, and soon I'll be getting the chainsaw since I already have the batteries that go to it. Speaking of quality, one of my neighbors has a John Deere gas riding mower, and after a few years the engine just quit. Took it to a shop, and the aluminum push rods had worn out and wouldn't articulate the valves anymore. Since when is aluminum used as a push rod? They were special order, but he had them replaced with steel rods. I swear, it almost seems like things are engineered to fail.
I had that problem. You have to hold down the start button for a little while. Also, you have to be sure the button clicks when you press it.
They fix the mow and it's working great now.
I like Ryobi products, but the mowers are going to be a problem, an not just for Ryobi. Mowers built to the same specs like the Ryobi have a fatal flaw ... Rule #1, don't cut damp grass, period. But if you cut wet grass you'll have moisture related issues. Toro has beat the problem. Toro's 60vt models are built like the gas models, a self-propel that drives via a small v-belt to the same "tranny" that the gas models uses ... also, a sealed ele/motor that moisture won't harm. Ryobi, I own just about everything you build, but a 21" mower won't be among the tools.
Ryobi support is great........I wrote a bad review of my new mower and within a week I had a new one delivered to my house for free......and was told to keep the one with the defective part
hi 👋 Mr. Cute I hope all goes good with having your mower fixed brother 😀😀 that’s why my parents don’t like battery 🔋 equipment while it may be nice to have it’s to much stuff that can fail on them please keep us updated on how the repairs go sir it’s a shame you barely use this mower for anything to go wrong 😀😀
I was lined up to drop $400 on a Ryobi self-propelled mower but when I heard the repair guy say blade controller failure is a COMMON issue well, I'll wait and save a bit more and get an EGO. THANKS for posting your video.
You hear more issues with Ryobi probably because they sell more mowers than Ego. Pretty much every homeowner goes to homedepot and first thing they buy is a Ryobi product since they are cheaper than others. I heard EGO mowers have issues too, but they sure do look to perform better.
I purchased my Ryobi last year, and I'm experiencing problems with it. So I drove an hour from Orlando to Alatqip Lawnmover in ( Lakeland, FL) where customer service told me to take it to. Well, come to find out that my transmission is bad and Alatqip has currently been waiting on my part for two months now. Royboi company said if my lawnmower is still at Alatqip's facility for another month, I will get a brand new one. The moral to the story is that I will NEVER buy any products from Ryobi again.
Thanks for sharing. Mine is falling apart physically. The plastic components are probably only useful for smooth lawns. Mine is gradually cracking to pieces and it's not had any collisions or drops. Bummer.
Sorry to hear that
I own an EGO and it has been awesome. Did you considered an EGO during your purchase? If so, why did you chose the Ryboi over other brands?
No, I didn't consider any other brands at time. It was a sell going on at the time for the Ryobi mower purchase. I decided I would try it out.
I own an EGO as well. Ive had it about 3 years and it's been perfect. I had heard good things about their mowers, which lead me to them. Nothing against other brands.
I skipped on getting the Ryobi mower after learning the closest certified service shop was 100 miles away.
Ryobi customer service seems pretty good!
Not at home Depot. You probably have to ship the mower to a service center if you don't have one nearby. I will never buy another Ryobi product at least at home Depot. 73
Sounds like a safety feature where the bag connects...that was wrong with mine
I will never buy another Ryobi product again. The first mower I bought lasted about a year and a half. I chalked it up to being left out during a bad storm. Oh well, my bad. Bought a 401017 mower and it did the same thing. Wiring on these sucks. Batteries always need to be disassembled and "reset". This thing is of the poorest quality of any yard equipment I've ever bought.
I had 3 of them. They are the worst. They work great and then one day, they just didn't turn on. There are many videos telling you how to FIX IT but it should just work.
It should work that way. But for some reason we don't get that.
I’ve been using a 40v Ryobi the last two years and so far it’s been fine. I still prefer my old gas powered but we’ll see how the Ryobi holds up
I’m surprised you did not but the ego mower .
I didn't know anything about the ego mower at time I got the Ryobi mower.
thanks for being honest!
I have a Ryobi mower also and while it does function as it should, I find it does not do a very good job. I have to go over the same run twice to cut it properly (nice healthy thick grass) and even then, it leaves many grass blades "bent" not "cut" and .. new blade, nice and sharp. When this mower packs it in (stops working), I'll go back to a gas powered mower. The gas mower has MUCH more power and does a much better job cutting the grass. It is my belief (from a little bit of research) that the blades on the battery mowers don't spin as fast as the blades on a gas mower and as such, the grass does not get the lift up, which results in a poor cutting performance. In summary ... I love the convenience (fold it upright and store it) but I don't like the performance.
I took my 20-inch back it wasn't big enough for my yard I got the 21-inch self-propelled just like this one wish me luck hope I don't have problems
_Man Ryobi was the first mistake Mr. Curtis lol..😮💨_
Thank you thank you!! Exact same problem with my Ryobi mower. How did it turn out? I have not yet begun the process to get mine warrantied. I am afraid it is gonna take awhile.
Yes, it will take some time to get it fix. All parts to fix my unit is on back order. They told me it would be a month to
get the parts. I have not heard anything back yet on it.
Take it back to Home Depot, and get your money back. Milwaukee has a Commercial grade mower at The Home Depot & I use it everyday almost for my Lawncare business & it works great & cuts great. I had it for a year & a half now & no warranty problems or issues.
Hopefully you can take it back to get the money 🤑 back you paid for it unless home Depot will help you with that matter
40 volts is weak compared to higher voltages. I think Ryobi batteries don't really hold that much energy either. Ego, for example, has batteries that can hold 240wH (5ah fairly low capacity) to their battery that holds 560wh (10ah)... They even have a 12ah battery. Not quite commercial quality but definitely better than Ryobi 40v. Just don't get that thousand dollar push mower that ego has. The push assist is kinda wonky.
The problem we have is when people give good reviews for junk. Let's be honest if you had problems please post them it seems like only good results post, we need more truthful negative comments just be to the point. 73
Curtis did you get it fixed. I bought one today as a back up to my Honda Lawnmower . We will see
Yes, I got it fixed and it's working great.
@@WeedWhackerLawnCare ok great. Depending on the weather here in Westchester County NY I May boot mine up over the weekend. We have been getting lots of rain. I never cut a wet lawn no matter the height.
Same mower… same problem. I am hoping I can get warrantied . Have you gots yours back?
Yes, I got my mower back.
With all the problems with the grid system, the amounts of mining needed to produce the batteries and the amounts of fossil fuels needed to produce them I just can't go battery powered. Maybe I'm just old and stuck in my ways. 🤔
Do a Follow up VID bro
ego is the way to go!
Had the same problem but the blade was blocked by debris
Did they keep your battery?
No, they did not keep my battery.
I heard to get either the RY401180 or RY401170
Did you buy home depot's extended warranty if you did just take it back to the store.
No, I didn't get the Home depot's extended warranty. Ryobi gave 5 years warranty on their mower
💚
Replacement or additional batteries are expensive. I have a different brand mower that uses 2 batteries. After 5 years the batteries are dead. It’s cheaper to just buy a new mower with batteries than replace batteries. Go figure lol
Yeah that's how I get extra batteries. I bought a leaf blower and the string trimmer. I have two 4 amp hour batteries and the mower came with two six amp hour batteries. Still another issue you cannot charge the battery right after using it the battery has to cool down before it can be charged I must have high grass because with all the batteries I have i barely get the quarter acre mowed . I'm currently using a gasoline mower probably that's the route I'm going to take. I won't even consider a riding model. Ryobi has issues they need to solve. 73
After multiple phone calls to the company, I got 2 new batteries at 1/2 price. But now I see why, they discontinued my mower and the 56 volt batteries. Yes, the batteries need a cool off period before charging again. I like the fact there is no maintenance with these mowers, just sharpen blades and a spray of oil.
I hope to get 5 years out of these batteries.
With battery powered equipment, as technology changes, everything may just be a throw away item. What a shame.
I havent been a fan of Ryobi stuff since I bought a hedge trimmer that didnt even make it trough a job I had. i would be like a kid in a candy store in that tool store.
Mr Curtis you are old school - so you know better than buying this new generation technology crap 😂😂 - gas and oil is all that I can deal with 😂 - it took me years just to try battery hedge trimmers and I wish I could get my money back for those
I'll pass on those rechargeable tools.
Buy or not?
This is hard to say. I have friends that have the Ryobi mower and never had a problem with it.
Not good!
After two years my controller went bad. 399 dollars to repair
Wow it was not covered under the warranty. My mower came with the five year warranty.
It has a 5-year warranties, should replace it.
They fix it for me.
@@WeedWhackerLawnCare I have a Kobalt electric 80 volt. I had it for years, making a funny noise and bought this one. Can't wait to use it next week when it dried out here in Wichita Kansas rain all night I just got the 40 volt one this time I hope it works
monday built
I have it too. It's junk.
Im early 😂
Should have tried EGO.
It's all good. It's fix now and working. They gave a 5-year warranty on it. Maybe next time I will try a EGO
Garbage worst purchase ever made going back to my gas Honda!!