If the humidifier properly drained the cannister when shutting it off, why would the drain hose be blocked when you complete the cannister preplacement? Thanks.
Thank you for contacting AprilAire! There may be some built up mineral deposits in the drain area that can cause the drain line to end up getting blocked off. We recommend that you give us a call with this issue so we can determine what is going on. We can be reached at 800.334.6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT. Thanks again for contacting AprilAire.
If the humidifier properly drained the cannister when shutting it off, why would the drain hose be blocked when you complete the cannister preplacement? Thanks.
Thank you for contacting AprilAire! There may be some built up mineral deposits in the drain area that can cause the drain line to end up getting blocked off. We recommend that you give us a call with this issue so we can determine what is going on. We can be reached at 800.334.6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT. Thanks again for contacting AprilAire.