The current issues are related to the ink subscriptions that hp and others offer. They mail you ink every month or so for a fee. However if you cancel the service none of the cartridges in your possession that were mailed to you will work, HP locks them out. There's also some cases of scanner functionality being disabled due to lack of ink.
That is an area I've avoided, it just sounds like storing up problems - none of the printers I've looked at have this sort of 'feature' From what I've seen of it I cannot think of any reason I'd choose it for a 'better' printer either
@@KeithCooper In fairness, I've been with instant ink for 8/9 years and it's been absolutely brilliant. I've had 1 failed cartridge mailed out, which was replaced immediately and 2 months of subscription at the highest page count available was offered as compensation. Genuine ink supplied on time. I've never been without ink (aside from when the ones that came with the printer ran out on day 1 and HP hadn't had time to post them out for obvious reasons). I'd recommend it to anyone. A full colour borderless A4 print has the same "cost" as a full stop printed on whatever size paper you so choose. Obviously there's winners and losers with that logic - I've been a bit of a winner as most of my prints are full colour photos. The only downside is, as BENK950 has said, if you terminate your ink subscription, the cartridges cease to function. You've got to buy new cartridges from your supplier of choice. But the point is you haven't paid for the cartridge, you've paid for the pages you can print. So you haven't lost anything. Since the whole programme started, they've improved it quite nicely - up to 3 months print rollover so you don't lose any if you don't print x pages per month, and you can take a holiday if you don't think you're going to print for a while. You can go up and down the page plans as you see fit too. I'd really recommend it. Put it like this, if they did a P700 rival, or if Epson put the XP15000 on their ReadyPrint, I'd have bought one without hesitation. It's really worked for me and saved me an absolute fortune; but I accept that as with anything in life, it won't work for everyone.
I use the HP subscription. We usually print text documents. The £5 approx a month for both B&W and colour cartridges is far less than the the cost of buying cartridges in a store. HP only send cartridges when the printer needs them. They don’t send them every month. So if I cancel I expect I may lose about £5. If I was printing photos I would want a printer and cartridges with refillable tanks. It’s a matter of the right tool for the job.
It needs to do that. They minimize their shipping costs by filling those to the brim with ink. If you cancelled your subscription they can’t just give you that ink.
@@rsilvers129it doesn't "need" to do that. They do it to force you to give them more money. If you paid for the printer and the ink you shouldn't NEED to pay to use it 🙄
It doesn't matter how old a "scam" is, anti consumers practices should always be called out. In the second video he explains how the printer uses colour ink to print black, the excessive cleaning cycles, not being able to scan if you don't have ink (this one was HP), etc. etc. If printers can't be sold at $50 and be profitable without those practices, companies shouldn't sell them. Not everyone can be an expert in everything, we shouldn't expect everyone to not be scammed when purchasing services or products.
and I reply to my comment because I think you didn't see the video. It was a printer to print documents, not a photographic printer, nor a normal printer printing photos, it was running out of ink printing few documents. The customer Canon is targeting is not you and me, it's the average person that just needs a cheap printer at home to print every now and then. Again, we shouldn't "get over it", it's anti consumer practices, we should always call them out.
Yes - I didn't see any second video - My thoughts presented here are because people contacted me specifically asking about how it applied to other printers, of the sort I do look at and test. People use printers like the sorts I showed for documents as well [ET-8550 for example] That said - some practices do need calling out in some areas. As does the need to do some rudimentary background research for any tech purchases.
It has been pro-consumer for many people in the past and it still will be for many people. If the cheap printer and the ink refills in it's life do not go higher than the cost of an expensive printer, then it is not anti-consumer. Especially in the past when newer better printers came out every year it was very beneficial to have cheap printers with expensive ink. Cheap hardware upgrades that I would not have been able to afford otherwise. Especially nowadays printer companies will point you to their low ink cost printers. So there is no scam. The real scam is making people think that you can have low ink cost and cheap printers that also print good quality long lasting prints. But somehow people do not talk about that "scam" from the cheap 3rd party ink companies. Their cheap inks also destroy the printer heads with constant clogging. That anti consumer practice should be called out, but somehow people never do. My mother has to replace a 3rd printer that doesnt work anymore because of cheap 3rd party ink. They were always able to convince her that their ink was just as good and that you also need cleaning cartridges with oem inks. (you don't) Luckily I've convinced her to buy an inktank printer and buy the low-cost oem ink and never buy the el-cheapo 3rd party ink anymore.
@@marcdevries9027 When a cheap printer gets clogged with ink, it can be cleaned, but the problem is that neither for original inks nor third-party inks, HP, Canon and other companies do not give you any tools to clean them, for example; cleaning liquids, ink extractor, calibrated ultrasound machines for cartridges and they can only be obtained from Aliexpress. Everything is made to get damaged. All the printers I find are clogged and all have their original cartridges.
Yes, I'm looking back on a video you made six months ago! But It's how much sense you talk that I'm interested in. What you say makes so much sense! Cheers Keith. 😊
People feel scammed for reasons beyond the price of ink. It's when you're printer refuses to print because it thinks it's low but there's still ink, it's when printers complain and give errors with 3rd party cartridges, it's when you can't print a black and white document because there's no magenta, it's when you can't use the scanner because there's no ink etc etc.
Yes, more so for the smaller cheaper printers. Some of this is because running without an ink will damage some printheads, so the printer has to be a little cautious with its estimate of how much ink is left in a cart. This is never explained, so people can quite rightly think they are missing out on ink left in the cart. Unfortunately many won't listen to whatever explanations there might be, the companies don't bother [consumers are generally inept/disinterested in technical stuff, so why bother?] Don't get me wrong though - no scan because of no ink is a pure rip-off. This is partly why I very rarely review low end printers, I simply wouldn't want one even if you gave it to me.
The very best home printer I ever owned was an old Brother MFC235C that I got in Malaysia (expat assignment) on points with my bank at the time. I used that printer for the home office for 10 years. About 2 years into its use, I bought an external reservoir ($40) with tube-connected cartridges; I only had to Dremel out an area in the plastic front panel to make room for the tubes to pass to the reservoirs without crimping. This MFP worked flawlessly for 10 years before finally failing. The nice thing about that Brother MFC235C was that the cartridges were not chipped...so this mod was a breeze. I then went with a Canon G5050 mega-tank printer...only to have that clog up and fail within 2 years. This time around, I went with a G3520 and plan to do one nozzle check at least every month, to make sure the plumbing is frequently used...to avoid clogs. Keeping my fingers crossed...as these "mega-tank" printers generally do not have the best reputation.
Just found your channel buddy. Great info and you're Spot on. I was a professional photographer years ago and did my own in house printing. I would like to add that I had a Canon ip4200 A4 printer like 20 years ago I think, but I still have the same prints on my wall to this day and they're fantastic. So yeah, the printer cost pennies and to refill the printer cost the same in Ink as it was to simply buy a new one; but now we know why! The printer is what is called a 'Loss Leader' where the profit comes from new Ink. I also bought a Canon Pro9000 with 8 inks which I also still have today but I wasn't sure if it was working correctly as when I used it 18 months ago it was churning and churning before any printing started so thought it was Kaput and shelved it for a later day; I figured the head had gone. This week I was going to throw it away, but decided to buy some cheap LCL ink to see if it's still working. While a few of the carts weren't printing at all I persevered and it's printing great again. So much so I might keep the Pro9000. I'm currently deciding if I'm going to get back in to photography and printing. So long as the quality is even as good as my old ip4200 from 20 years ago it's good enough for me. I can't see the tech has changed or the Ink Longevity to justify New printers so for now I'll stick with my Pro9000. Can you recommend an alternative Ink to use in it? Do you know anything about the LCL inks? Thanks for the vids.
Glad it's of interest. I don't really look at third party inks - chiefly because most of the printers I get to test are loans and I don't think Canon or Epson would appreciate their printer returned full of some random ink ;-)
@@KeithCooper Ah I see. Well, I guess I'll need to Suck it and See lol. On the other hand then, It'll cost around £80 to fill it with genuine Canon. Might you recommend a newer model A3+ to rival the Pro9000? Look forward to seeing what other info you've got to share. Thanks.
PRO-200 uses the same print head IIRC For an older printer like the 9000 3rd party are likely fine - of course there are no guarantees about accuracy, longevity etc No icc profiles either, which of course limits a lot... Start here for the proper [categorised] index, since YT is utterly useless at content curations :-( www.northlight-images.co.uk/keith-cooper-photography-videos-index/
Once again, you explained this that is very easy to understand. Now I have a much better understanding about print quality on inkjet printers. I now feel much better about my choice of printers. I have a Canon Pro-300 and a Canon Tr 720a for basic stuff. Everything I produce, I get good reviews, thanks to what I have learned from you.
Some years ago, i had two printers; a basic one for letters, copying, labels, etc. and a better one for photos. I used cheap ink from a refill kit for the former. Worked acceptably well for that task. Now, i use the G620 for everything because it's convenient and takes up less space. Never thought i was being scammed in any case.
lol, I laughed at this video. There are always some that fail to understand that you get what you pay for. On another note, you raised a couple of interesting points. 1. Canon doesn’t color manage well from a Mac. This might explain why my monochrome prints come out with a reddish cast? Whereas my friend’s prints ( of my photos) from her Epson do not? 2. Are third party ink cartridges just as good as the brand ones? Is this why the printer companies frown upon third party inks because they lose money on the sale? I realise some might be saying “duh” at this point but it is a genuine question. Thank you
I won't use third party carts or inks ...for me they are an unknown. It would mean I have to re-make all my printer profiles, that and I have no idea how well the colours will last. If the printer goes wrong it might well invalidate my warranty in some ways
If you buy a ET8550 or qualitywise more expensive printer, the upfront ink cost may seem harsh, but the true cost driver is good quality paper. just my opinion after having a little fun with my new 8550.
I generally agree with your comments, I remember when supplied cartridges were described as suitable for testing. I've always bought a set of inks whenever I've bought a printer. This year the problem is the swingeing rise in ink cost, a set for my printer has gone from £90 to £170 in six months, hasn't stopped me printing though.
A wonderful clip, Keith. I will say that I don't find your clips long, involved, and technical: to me they are informative, detailed, and valuable. Thanks to you, I gained understanding and was able to make an informed decision regarding the printer I bought, and am content with my choice.
Printing photos isn't cheap and can become very expensive. But is more cost effective than when I was developing film and paper in the dark room. The cost of each print was around five time the cost of the inkjet printer and it was far more convenient. But the knowledge and the joy of printing is own photos is far more than the price pay. And by the way I not interested in coming back into the dark room. The price of the equipment the space needed and aving to deal with chemical in an environmental way and the quantity of water waste to wash print. It was fun when it have no other way but today is non sens.
There are lots of people who don't know. It is not obvious to most people that the price of ink is higher than gold, diamonds, caviar, champagne etc. Well, you get my gist. So for those people, it is a scam. Plus, as others have pointed out, plastic/oil/CO2/greenhouse gases/waste/landfill etc must be curtailed. I wish there was a world body that could tackle this type of bad practice.
There's a concept called "adverserial interoperability": cars can be fueled with properly speced fuel from any manufacturer, not only the car companies' for example. Printer companies have long been due a proper slap on the wrist. What they're doing is anti-environment, anti-consumer and even anti-competitive.
For office type work this is much more possible - for higher end colour critical work there are many more difficulties. This is part of the reason I don't test/review low end consumer level kit
I find a lot of printers in the trash, I ultrasonically clean them or inject them with head cleaner and put in ink that costs 10 dollars for four bottles of each ink and they work perfectly. I still don't understand why 3ml of ink costs so much when it has an integrated printhead when you could reuse that printhead for much longer. But what worries me the most are the mountains of printers that have only been used once, and when the owner remembers that he has put it away in the closet, he finds that the cartridges have increased in price and are more expensive than buying a new printer and they throw them away.
Yes - It is partly why we are seeing more 'ink tank' printers, but still not in that 'super cheap' market I used to get given quite a few for 'scrap', and renovate them. However, that was [pre-2007] when I lived on my own in a big house and could have a room set aside for several PDP-11 minicomputers [and disks, a tape drive, 2 VDUs and a printer]
Most sub $200 pointers are a loss leader. They make next to nothing on the printer and don’t give you much ink because they know they will make more ink costs later.
If a person is only printing *black text, laser printers* are fairly inexpensive now. The toner doesn't go bad with age and doesn't require cleaning cycles that wastes ink in the ink printers.
@@KeithCooper Some laser printers are only $90 now. I'm still using the original, starter toner cartridge that came with the printer, since I don't print a lot, and the toner is never used unless it's actually printing letters on paper.
You’re right, but not completely. Many lasers are more expensive to run than economical inkjet printers. Also, while toners can last a long in the cartridge, some printers (e.g. HP) will declare them “expired “ after two years and will refuse to print. In short, it’s a matter if analysing your needs carefully, checking What’s on the market and choosing accordingly.
@@oronjoffe That sounds like scam that HP is doing. Good to know. Mine is from Brother. Another advantage of laser printers is they don't shake the table they're on with radically strong movements, like desktop printers can do, which may not be healthy for computer hard drives if they're on the same table.
I am only interested in photo printing. So high quality. However the costs of cartridges mean I just do not print anything. The cost of consumables is just plain unreasonable. I do not mind paying out for good equipment, like the computer. I resent the costs of actually printing anything, just display images on quality monitors it is actually cheaper and better. Yes ripping off the public with inks has been going on from the start. Other nonsense is not being able to print on a decent card or paper thickness. Rich people selling images/prints doubtless do not care. Sick of the difficulty and fear of printing anything due to the cost. My printers over my lifetime probably end up costing me several pounds a page as I print barely anything, then they die or are effectively obsolete.
Another reason, for me, for using ink tank printers is that I know that I won’t run out of ink in a cartridge part way through a print. I’ve thrown out cartridges in the past which were not completely empty, and that was annoying. Thanks Keith
Hello Keith, It may well be that printer manufacturers sell their hardware below the cost of production, a practice that has likely been known for decades. However, in my opinion, it should not be the case that when I have acquired a device, the manufacturer dictates how I should use it. This may be understandable during the warranty period, but certainly not afterwards. It's somewhat akin to an automobile manufacturer telling me that I can only use their brand of gasoline to drive the car. Or that the car starts the engine automatically to clean the injectors and does it again before I can start driving, all under the claim that it ensures longevity and operational safety. To be honest, what utter nonsense! Certainly, companies want to make profits, but in this manner? It's no wonder that a rational person not only feels slight irritation, especially when the printer has been running smoothly, even with cartridges from other manufacturers. And all this just because greedy economists come up with ideas to squeeze even more out of users, ending up as electronic waste. What a great way to promote sustainability and resource conservation. And by the way... the same problem exists with expansive printers too!
I recently purchased a new Epson Eco Tank 3850 printer at Costco for $325.00. The setup was relatively easy and I had it up and running in about 15 minutes after unboxing. However, I am extremely disappointed in the quality of the printing for both documents and photos.The edging in the photos were grainy and the colors were darker then the original photos. I reset the color management and it still produced a low quality image. The scanner is also cheap inefficient. After scanning a simple document I discovered the text had jagged edges and the tops of the fonts in some sentences were chopped off. The only way I could get nice sharp fonts in a document was to scan in Photo Mode. The top automatic feeder which is used to scan multiple documents or make copies, pulls the entire stack of papers into the feeder all at once. I had to physically stagger each page individually to prevent the stack from jamming the feeder. All in all this printer is ,sfr of poor quality materials and is cheaply made. Thank God I saved the box. I'm packaging it back up and taking it back to Costco first thing tomorrow.
Hi Keith, I'm looking at the canon pro graf pro 1000 for printing portature work. However, and it's a point I have to make regardless of the comments below which support your thoughts here. The cost of a full genuine canon replacement for this printer is roughly half the original cost of this printer new. You say you won't review third party inks, why not? A comparison, for say the above printer, which you've previously reviewed would be SO helpful, regardless of the risk of upsetting Canon. Love your reviews. Keep them up.
Thanks - several reasons for me personally 3rd party ink, for me, mean a complete re-creation of all my icc profiles which I'm disinclined to do. A switch to other inks mixes them in a printer during the process - something else I'd rather not do. If I was selling prints I'd not want to trust to the unknown longevity of other inks. Lastly - I just don't have any printers I want to write off by doing such testing ;-)
I'm guessing the recent video from Fstoppers is what reignited this discussion. I believe the "scam" part comes from the marketing. With how many people get confused/misunderstand the reason for the high cost, you would expect a response in kind from these printer companies, but that's not what we see. Instead, they seem to lean into the confusion that's been around for decades.
In another career years ago I worked at home centers/lumberyards; it became quite the task to calibrate people's idea of "expensive" as they had no clue what a "good" item should cost. Be it a toilet, 2x4 or window. A few never got it. Being out of motorcycles for many years I was shocked at how expensive they had gotten. Intellectually I knew it was going to happen, but living it was another matter (same can be said for housing prices now). Took a few years to recalibrate my motorcycle monitor. The next shock was camera lenses...... Most folks eventually get it, at least during that short time frame where they have to make a buying decision; but there are a few (thank goodness it's just a few) either never get it or don't want to and they really bring a rain cloud to your sunny day. sigh Used to say that retail would be great if it wasn't for the customers...
Couldn't agree more - I learned a lot in an electronic components store in the 70's where I had a Saturday job. useful lessons about 'customers' I've carried on to many jobs/businesses ;-)
i have canon dan epson printer, with canon i can easly replace maintenance tank and it's cheap, only $5 for the original one, and with epson i have to dismantle the printer to replace the pad and reset the counter with service program or i can took it to the ESC for $25. i',m talking about 6 inks tank photo printer.
@@KeithCooper You forgot to mention Printer Potty?!! I'm appalled ;) That side of things is another rabbit hole though... There's definitely some annoying design decisions that have been made there.. Case in point XP510 to XP540 models.
I have to assume that the industries response like Epson's Eco tank options, which in Canada makes the cost of ink around 20 bucks per 80 mL which is much more affordable and a fraction of what the usual retail price would be. And these Clarion inks are pretty much the same that you would ordinarily pay for in a tiny cartridge that is 15 mL for $30. So if these economics are suddenly workable and the margins feasible for these companies, I have to assume that they've been marking up prices to exorbitant levels if not completely fleesing us over the years.
We know Gillett sells the razor cheap and makes money on the blades, so fine. But ink jet pushes this too far. They charge just enough for the printer so you feel like you bought it, but then sell ink for what might be $20,000 a gallon. They hide this with page counts that use 5 percent coverage when a photo is 80-100 percent coverage. I will no longer buy a printer for which there are no tanks and no aftermarket ink.
Tanks maybe - but for myself, aftermarket ink means creating new icc profiles or unpredictable colour quality. However, if I was looking for an office printer I'd have a different approach - my comments are more aimed at photo quality printing.
A lot of my friends have switched to Epson eco tank printers after getting fed up with cartridges. I on the other hand got an HP LaserJet from my local recycling center.
Ive watched some videos on here about the downsides of EcoTank type printers from Epson & Canon. Notably the ink pad issue once the sensor detects its full brings up an error code that disables the printer. Others claim alot of ink gets wasted not least by performing a flush to clean the heads should they dry up if the printer isnt being used often. Apparently the pads are not replaceable & will need sending in to be serviced. There are ways to reset the chip by a third party. Canon printers affected are models between 2017 & 2019, since then the more recent printers have a maintenance cartridge that you can swap out. Not sure about Epson.
I'd want a model with a replaceable maintenance tank [such as the ET-8550] What 'uses up' a lot of not easily replaceable parts is heavy use of borderless printing in small printers - that overspray has to go somewhere. One other issue is using basic home printers at commercial levels of uses - a big problem for people looking to print for a small business, but wanting to do it 'on the cheap'. The design usage data should be more prominently feature in the specs
The borderless printing timebomb is a real problem for Ecotank printers even with Maintenance boxes. I hope things have improved but we've had quotes of over £700 to sort a P700 platen pad and reset the relevant waste ink counter. Without wishing to feed into the conspiracy biome it seems Epson are not considering that this is a very real and poorly considered issue for printers like the ET7000 and 8000 series when people are using borderless a lot. In that regard I don't think this is a consumer fault issue.
They've been doing this for 30 or 40 years? I don't think bubble jets have even existed that long. I certainly remember them having more ink and the older printers are better printers as the deal keeps getting worse. Of course it's a scam, if you're deceptive about something it's a scam and they aren't upfront about it. HP literally calls it the razor and blade model, and they've taken it too far. It's anti-consumer. We need an open source printer.
Yes - although in the video I'm looking more at proper photo printers. For cheap printers and the likes it has been like it is for a long time - I wouldn't want one. Cheap comes at a price. One would hope more were wary about it, but they aren't and some companies still get away with it. But ... just what would be an 'open source printer' in the real world?
We have this cheap Samsung office printer at work that we use a lot. It often says that its out of ink, but still prints plenty. I once was able to get about 6 months of active use out of it with apparently no ink. Usually i get at least one or few after it says out of ink. I think this sort of thing is an obvious scam, but i doubt its there with more professional printers, but its about selling more of the expensive ink cartridges to cheap printers, often ink cartridge costs as much as the printer itself, which comes with ink, so there is no margin in selling those printers, all margin is in inks. Obviously a lot of margins in pro-300 for example is in inks, but with "professional" gear that sort scam just wont fly, and like you said ink is also used to maintain the printer etc. People tend to be vary about all printers because they heard what some companies do with the cheapest office printers.
Thanks - I get to hear some interesting stories from people at printer company stands at trade/photo shows as to what people 'want' and how much they want to pay for it ;-)
The point of the video your referencing was that the amount of ink stated on the packaging was no where near the amount of ink actually in the cartridge. That’s the problem. Using your Gillette analogy that would be akin to buying a ten pack of blades but there only being three in the package.
@@KeithCooper its useable ink that matters. and it was really low. and its a economic and environmental disaster, really. ive had several printers get clogged/dried up from lack of use (in part from high ink prices) and then ultimately failed unblocking attempts, . so they go to the tip :(. I presume theyve done a cost benifit analysis on this model, rather than actually supplying a decent usable amount of ink at a reasonable price. but it is *very* exploitative to consumers. probably the actual cost per simple consumer cartridge is under £2 in terms of manufacture and distrubuting it in bulk.
Photo Review in Australia tested ink usage for the Epson EcoTank 8500 and the Canon Pro-200. They found a *44% savings* on ink for the EcoTank. They also found the Pro-200 to have *more vibrancy and better tonal reproduction.* [The Pro-200 has more inks, including light cyan, light magenta and light gray. The 8500 has a pigment black ink, which the Pro-200 does not.]
The mixed ink set of the 8550 makes for rather complex comparisons if you want to use a range of papers - that and both benefit from custom profiles. I'd be very wary making many comparisons beyond the ink savings, but that's just me ;-)
@@KeithCooper They show the test images they used to test the amount of ink, so they're completely transparent and honest. They know these images won't represent everyone's images and how much text specific users will print, but it's a good , general comparison that gives users a pretty good idea how much savings one can expect from EcoTank printers. I think it's very valid and is very helpful and useful information to those looking for printers. If no one does tests like this the ink usage price comparisons is anyone's guess. Many people probably bought the EcoTank printers thinking the savings is much more than 44%. So by people not doing tests like this, people have nothing to base the ink usage differences on, so can have wild ideas that are far from reality about ink usage. Wouldn't you rather have people grounded in reality based on real tests, instead of people just imagining things based upon nothing but seeing the bottles of ink vs small cartridges? Others can do their test comparisons too, and see what they get. This is the scientific method vs. mere opinion. People deserve to know the truth.
I don't have any issue with this - it's why I regularly mention the Red River usage pages. I generally don't have the resources [or patience] to do rigorous A/B testing and ink usage.
@@KeithCooper Great to hear! A/B testing of ink usage would be tedious and possibly unhealthy too. It's probably not good to breathe all of those ink fumes, which enough ventilation could minimize.
Ths scam is not about the ink that comes with the printer, the scam is about the cost of the replacement ink cartridges ... which cost a bomb and have hardly any ink in them
People want the moon on a stick. I've just filled up my ET-8550 with the rest of the ink that was left after the first fill. I'm glad I got a better printer as opposed to a £100 one. I've always been aware of starter cartridges even with a laser as you say it's been standard practice for at least 30 years. I don't even get why people use unbranded inks why not have a known "standard" and the peace of mind original ink will work with your printer! 😊
I owned many HP printers (lasers, inkjets), the last was a inkjet 2 in 1 printer + scanner. Used it for printing for some time, later the printer part was not needed (had a much cheaper to use laser instead, btw. also HP back then) but used the scanner part for some time more. Once after a driver update or I don't remember exactly when, the scanner just refused to work, it said it needs a new ink cartridge. The scanner needs ink! I remember reading the message twice to realize in what a scam I was taking part - on the s.cking end. I threw that thing immediately far away. about 10 years passed since then. it was such a vile and obvious punch to my naive brand loyalty - I'm not with many things so determined - I'm very careful to never have any HP products near me again.
That's out and out bad behaviour - I hear this more about HP, but have not tested anything of theirs for quite a few years, after they lent me a printer and told me I could only use the ink supplied for the review - I couldn't have any more...
There's a salient lesson here about a concept borrowed from the UNIX computer world (or at least they have codified the idea very well...) which states "Do one job, and do it well". In their case it relates to computer programs, in this case it applies to having one machine to do one job rather than multifunction machines. "Jack of all trades"...
@@rupertthomson I even remember my train of thought when I bought it: "In case I will not use the printer part that much, it is also a scanner that I can use forever. Btw. almost all brands keep making these combos, let's hope such extremities of greed stays out these days.
@@rupertthomson if anyone happens to know or ever meets the great HP engineer or salesman who came up with this idea. I have for him an Earth Planet Landfill Award - Gold Grade waiting that I made from parts of that printer. 😜
I think you are on point with this one Keith. However, I do get browned off when you buy a camera and the supplied card will only hold 1 RAW file. I guess its there to just prove the camera works.
Would you recommend the Canon Maxify gx3050 over the Epson ET-2850 for photoprinting? Theyre basicly the same thing but the Canon printer uses pigment inks instead of dye inks and is 100$ more expensive...
I wouldn't choose either for photo printing if I had a choice... I've not tested the Canon though [but I note its fairly low resolution and no borderless printing] See here for why the 2850 is a good choice for a home office, but needs care for photos www.northlight-images.co.uk/epson-et-2850-printer-review/
My first impulse is to ask you if you are aware of something called "Stockholm Syndrome"? But that's a half-arsed joke. I can totally see your point, Keith. I don't even think we get the printers for free and we then have to pay them back through our ink purchases. Too many people buy these devices on impulse and hardly ever use them. These printers are absolutely not sold on a loss. It's almost a marginal business, though. If we look at the past 30 years of better inkjet printers than the matrix printers of the 80s, then Moore's Law has helped to make them cheaper by a lot. Let's face it, a Raspberry Pi with free Linux and a hat to control the print head and nozzles. So the IT side of the printer has become dirt cheap. The R&D went into the improvement of the pigments, enlargement of the colour spaces, improvement of longevity, and better print heads. When we buy an inkjet printer capable of professional quality larger prints, then we get ink cartridges that are not completely filled - because there's a "line" (tiny tube or hose) from the cartridge to the print head that needs to be filled before we can start printing. Having to buy all new cartridges for my old Epson 3880 - in the 500 currencies ballpark, say, 50% of a new printer's price (but with a meaningless to printing pigment ink reserve coming with that). And setting print resolution higher than 360 DPI, the ink consumption per square (area of paper) easily doubles. It's not cheap but the results are really great. The other day, I saw a video of a photographer taking his 4"*5" landscape shot to a drum scanner and then to printers. The printer used a photographic "laser printer" but that's not the Xerox type printer but rather an LCD projector with a laser lamp projecting the image on a (negative) photo paper that next needed to be processed like in the "old" days. That video is 4.5 years old and today I would not even consider this as an option.
What about those ink absorber pad counter? Do you think it is not a scam? I mean, technically, they could just make it easier for users to replace the pad and sell the pad for a reasonable price, right?
"Ink scam - just get over it" should be a slogan in printer makers advertisements lol. I agree though its not really a scam when the printers are cheap and people will choose a cheaper printer over a more expensive one even if the cheaper one has more expensive inks because people only consider the immediate cost thats on the box price tag - so its the market and the consumers choices that got us the "ink scam" in the first place.
Thanks for doing a much better version of my original comments on the label-printing guy's video. Given his years of experience in photography reviews, he must have known better and just used this as an opportunity for sensationalism (and bashing canon as usual).
Knowing what video triggered this is entertaining. It’s like you said…this isn’t old news BUT that being said, for people who are just out shopping and thinking they are getting a deal for their kids back to school items probably don’t know any better. This is why I bought a black and white laser printer over a decade ago and while I needed to replace the printer it was only because the printer was cheaper than the…I can’t remember the part now but it’s not the toner 🤔 I think it was the drum. Anyways…while it’s a dramatic title to the video he’s not entirely wrong to be trying to get the word out to as many people as possible about the true expense of inkjet printers. If you need office type prints and colour is truly not needed then I suggest a black and white laser printer…because honestly how many times do you need colour in your word documents 😂.
All ink cartridges for printers are highly overpriced. Epson 5370 cartridges cost $100 and you need 10 of them, Epson 20570 needs 12 bags of ink and each one will cost $500 which is a merciless ripoff by corporate oligarchy.
I stopped using Photo printers because the A4 printer have no printer profiles and the ink dried between the prints. I will get a A2 printer in a few year to do B/W. I need to take some good pictures first.
Instead of paying £50 for a home printer but spending a lot on replacement cartridges could I pay £200 but be able to use non own brand cartridges? No, all branded cartridges are expensive no matter what level of quality the printer is. If there was a printer available that could use any cheap cartridge off ebay I think that would be fair as you would be paying the manufacturing cost of the printer but that choice is not available. The difference between the cost of branded cartridges and ebay ones is huge. If you do not mind that a cartridge might not be as good as others but cost is the overriding consideration why can you not buy a printer at a honest cost and use whatever cartridge you want? I suspect that locking you to expensive cartridges brings a lot more money in and too many people would just pay an honest printer price and go there own way.
Yes, I agree you should be able to use any ink you like However I'd still not personallyuse third party inks - primarily for quality reasons. Depends on how important 'cheap' is to the user.
Brilliant! You are so right ! Caveat emporium! (Buyer beware) since Roman times same story. There is an old Eastern European story about the poor peasant villager who went to town and bought a pair of expensive boots. His neighbour asked him why he paid so much and he replied, "I'm too poor to buy cheap boots". Same story in away with what you are saying about you pay for what you get. You do well balanced and unbiased reviews. I work for a store that sells printers of all major manufacturers, your reviews are immensely useful. Thank you.
Problem is, one manufacturer cuts just a tiny lil' off the printer price to get an advantage on the market, and calculates that into ink prices... the competition will be scratching their heads on how did they do that?! And they will eventually come to the conclusion that it cannot be done because economical and physical limitations, so they end up cutting the printer price as well, maybe even lower to get an advantage, and they raise ink prices... and this spirals into the situation that is now. Oh, the little anecdote has gone down decades ago might i add. You can all thank this to the stupid masses who persuaded manufacturers into all this, just as they ruin democracy, printers and the free market in general, aren't an exception either.
Are there any 3rd party inks for the 8550 that are comparable to OEM? Ink owl prices are tempting as i print a ton of photos. Have you ever tried them?
No - mainly because the printers I test are loans - Epson/Canon would not appreciate their printer filled with some random ink ;-) Oh and it potentially invalidates any warranty and means I'd need to make all new printer profiles, so I've not done it on any printer of my own either.
Dear Mr. Cooper, Across the pond we understand when we’re being buggered. You are entitled to your dismissive attitude “just get over it” for yourself as you can pass on your costs to your customer. The rest of us might not be so lucky. Let’s look at the cost. Typically that ink is more expensive than Chanel No.5. In bulk that would be $9600.00 per gallon. That would buy you (at today’s high prices) almost 2000 gallons of gasoline or nearly 2300 gallons of milk. Kinda pricey don’t you think? Then we have the schemes. Why does a multi-function printer need to be loaded with three colors and black to enable the scanner? I can answer that. The marketing department thought it would be a good way to sell more consumables. The customer be damned. Why are many printer cartridges equipped with firmware that can render the cartridge unusable at the whim of the manufacturer? Oops, pesky marketing department. The list of shady printer tactics is a long one. I fully accept your argument in regard to ultra low priced printers. One should not expect to print out the human genome with the ink included with a bargain printer. Even after accepting that argument the reason so many people think injet consumables are expensive is because they bloody well are expensive. $9600 per gallon is expensive in most anyone’s book unless you’re ultra wealthy. Would you accept as a cost of doing business filling your device material as expensive as Chanel No.5? Oh wait, that’s right you do. It’s catching up with some of the manufacturers. They have successfully been sued in court and that should tell you all is not correct in printer world.
You test a lot of printers. Have you experienced any problems with the ink tank printers where sponge at the back of the printer would fill up with ink, and the printer would basically brick out?
No, I haven't. However, remember that I test new printers from setup. It takes a lot of printing to potentially cause the issues you mention. Far far more than I'd ever do in a review and more than more than the majority of home users would ever do over several years - these are home printers after all. I'd personally prefer larger printers with maintenance cartridges although lots of borderless printing seems to exacerbate issues as well.
Start here... www.northlight-images.co.uk/epson-et-8550-printer-review/ See what features matter / don't matter Then have a look at some of the other reviews - or drop me an email...
It's a scam, because you get 20 documents out of $70 worth of cartridges. I really seriously doubt it costs $70 for that much ink. It probably costs HP like 10 cents for that $70 in cartridges. So, yeah that to me makes it a scam. It's also an environmental disaster. I bet most of these end up in landfills without hardly being used.
Out of curiosity is there a legitimate reason that printer inks in general are so expensive? I understand that they are working on longevity and photo quality but hasn’t the ink technology stagnated, so R&D can’t be that drastic and it’s just material and production costs.
I don't know the economics of Canon or Epson's printer divisions [commercial and consumer] enough, but there is a lot of research going on into print head designs and ink formulations - but as to how the different parts of the business work - I don't know. The big jumps in performance have been done - I see this in printer updates
@@KeithCooper do you think there will be a significant and justifiable increase in quality and tech in the next 5-10 years? Do you have theories on what they could improve? How would improved printer head design help? Sorry that was me bombarding you with questions that there’s probably no answer to 😂.
The major improvement areas I'd like to see are in paper handling and usability Reliability and speed is still a question for print heads - making multiple channels easier/cheaper. As to inks, I think there will be more specialist inks, driven most likely by industrial/commercial needs. Differences will be harder for me to show!
The current issues are related to the ink subscriptions that hp and others offer. They mail you ink every month or so for a fee. However if you cancel the service none of the cartridges in your possession that were mailed to you will work, HP locks them out. There's also some cases of scanner functionality being disabled due to lack of ink.
That is an area I've avoided, it just sounds like storing up problems - none of the printers I've looked at have this sort of 'feature'
From what I've seen of it I cannot think of any reason I'd choose it for a 'better' printer either
@@KeithCooper In fairness, I've been with instant ink for 8/9 years and it's been absolutely brilliant. I've had 1 failed cartridge mailed out, which was replaced immediately and 2 months of subscription at the highest page count available was offered as compensation.
Genuine ink supplied on time. I've never been without ink (aside from when the ones that came with the printer ran out on day 1 and HP hadn't had time to post them out for obvious reasons).
I'd recommend it to anyone. A full colour borderless A4 print has the same "cost" as a full stop printed on whatever size paper you so choose. Obviously there's winners and losers with that logic - I've been a bit of a winner as most of my prints are full colour photos.
The only downside is, as BENK950 has said, if you terminate your ink subscription, the cartridges cease to function. You've got to buy new cartridges from your supplier of choice. But the point is you haven't paid for the cartridge, you've paid for the pages you can print. So you haven't lost anything. Since the whole programme started, they've improved it quite nicely - up to 3 months print rollover so you don't lose any if you don't print x pages per month, and you can take a holiday if you don't think you're going to print for a while. You can go up and down the page plans as you see fit too.
I'd really recommend it. Put it like this, if they did a P700 rival, or if Epson put the XP15000 on their ReadyPrint, I'd have bought one without hesitation. It's really worked for me and saved me an absolute fortune; but I accept that as with anything in life, it won't work for everyone.
I use the HP subscription. We usually print text documents. The £5 approx a month for both B&W and colour cartridges is far less than the the cost of buying cartridges in a store. HP only send cartridges when the printer needs them. They don’t send them every month. So if I cancel I expect I may lose about £5. If I was printing photos I would want a printer and cartridges with refillable tanks. It’s a matter of the right tool for the job.
It needs to do that. They minimize their shipping costs by filling those to the brim with ink. If you cancelled your subscription they can’t just give you that ink.
@@rsilvers129it doesn't "need" to do that. They do it to force you to give them more money. If you paid for the printer and the ink you shouldn't NEED to pay to use it 🙄
It doesn't matter how old a "scam" is, anti consumers practices should always be called out. In the second video he explains how the printer uses colour ink to print black, the excessive cleaning cycles, not being able to scan if you don't have ink (this one was HP), etc. etc.
If printers can't be sold at $50 and be profitable without those practices, companies shouldn't sell them.
Not everyone can be an expert in everything, we shouldn't expect everyone to not be scammed when purchasing services or products.
and I reply to my comment because I think you didn't see the video. It was a printer to print documents, not a photographic printer, nor a normal printer printing photos, it was running out of ink printing few documents. The customer Canon is targeting is not you and me, it's the average person that just needs a cheap printer at home to print every now and then.
Again, we shouldn't "get over it", it's anti consumer practices, we should always call them out.
Yes - I didn't see any second video - My thoughts presented here are because people contacted me specifically asking about how it applied to other printers, of the sort I do look at and test.
People use printers like the sorts I showed for documents as well [ET-8550 for example]
That said - some practices do need calling out in some areas. As does the need to do some rudimentary background research for any tech purchases.
It has been pro-consumer for many people in the past and it still will be for many people.
If the cheap printer and the ink refills in it's life do not go higher than the cost of an expensive printer, then it is not anti-consumer.
Especially in the past when newer better printers came out every year it was very beneficial to have cheap printers with expensive ink.
Cheap hardware upgrades that I would not have been able to afford otherwise.
Especially nowadays printer companies will point you to their low ink cost printers. So there is no scam.
The real scam is making people think that you can have low ink cost and cheap printers that also print good quality long lasting prints. But somehow people do not talk about that "scam" from the cheap 3rd party ink companies. Their cheap inks also destroy the printer heads with constant clogging.
That anti consumer practice should be called out, but somehow people never do.
My mother has to replace a 3rd printer that doesnt work anymore because of cheap 3rd party ink. They were always able to convince her that their ink was just as good and that you also need cleaning cartridges with oem inks. (you don't) Luckily I've convinced her to buy an inktank printer and buy the low-cost oem ink and never buy the el-cheapo 3rd party ink anymore.
@@marcdevries9027 When a cheap printer gets clogged with ink, it can be cleaned, but the problem is that neither for original inks nor third-party inks, HP, Canon and other companies do not give you any tools to clean them, for example; cleaning liquids, ink extractor, calibrated ultrasound machines for cartridges and they can only be obtained from Aliexpress. Everything is made to get damaged. All the printers I find are clogged and all have their original cartridges.
Brilliant rundown on printers and the selling model. I purchased an Epson Ecotank and it paid for itself in about 18 months using the bulk ink.
Yes, if you're doing much printing they are excellent.
Yes, I'm looking back on a video you made six months ago! But It's how much sense you talk that I'm interested in. What you say makes so much sense! Cheers Keith. 😊
Thanks
People feel scammed for reasons beyond the price of ink. It's when you're printer refuses to print because it thinks it's low but there's still ink, it's when printers complain and give errors with 3rd party cartridges, it's when you can't print a black and white document because there's no magenta, it's when you can't use the scanner because there's no ink etc etc.
Yes, more so for the smaller cheaper printers.
Some of this is because running without an ink will damage some printheads, so the printer has to be a little cautious with its estimate of how much ink is left in a cart.
This is never explained, so people can quite rightly think they are missing out on ink left in the cart. Unfortunately many won't listen to whatever explanations there might be, the companies don't bother [consumers are generally inept/disinterested in technical stuff, so why bother?]
Don't get me wrong though - no scan because of no ink is a pure rip-off.
This is partly why I very rarely review low end printers, I simply wouldn't want one even if you gave it to me.
The very best home printer I ever owned was an old Brother MFC235C that I got in Malaysia (expat assignment) on points with my bank at the time. I used that printer for the home office for 10 years. About 2 years into its use, I bought an external reservoir ($40) with tube-connected cartridges; I only had to Dremel out an area in the plastic front panel to make room for the tubes to pass to the reservoirs without crimping. This MFP worked flawlessly for 10 years before finally failing. The nice thing about that Brother MFC235C was that the cartridges were not chipped...so this mod was a breeze.
I then went with a Canon G5050 mega-tank printer...only to have that clog up and fail within 2 years. This time around, I went with a G3520 and plan to do one nozzle check at least every month, to make sure the plumbing is frequently used...to avoid clogs. Keeping my fingers crossed...as these "mega-tank" printers generally do not have the best reputation.
Yes, I've had old office stuff just keep plodding on...
Just found your channel buddy. Great info and you're Spot on. I was a professional photographer years ago and did my own in house printing. I would like to add that I had a Canon ip4200 A4 printer like 20 years ago I think, but I still have the same prints on my wall to this day and they're fantastic. So yeah, the printer cost pennies and to refill the printer cost the same in Ink as it was to simply buy a new one; but now we know why! The printer is what is called a 'Loss Leader' where the profit comes from new Ink.
I also bought a Canon Pro9000 with 8 inks which I also still have today but I wasn't sure if it was working correctly as when I used it 18 months ago it was churning and churning before any printing started so thought it was Kaput and shelved it for a later day; I figured the head had gone. This week I was going to throw it away, but decided to buy some cheap LCL ink to see if it's still working. While a few of the carts weren't printing at all I persevered and it's printing great again. So much so I might keep the Pro9000.
I'm currently deciding if I'm going to get back in to photography and printing. So long as the quality is even as good as my old ip4200 from 20 years ago it's good enough for me. I can't see the tech has changed or the Ink Longevity to justify New printers so for now I'll stick with my Pro9000.
Can you recommend an alternative Ink to use in it? Do you know anything about the LCL inks?
Thanks for the vids.
Glad it's of interest.
I don't really look at third party inks - chiefly because most of the printers I get to test are loans and I don't think Canon or Epson would appreciate their printer returned full of some random ink ;-)
@@KeithCooper Ah I see. Well, I guess I'll need to Suck it and See lol.
On the other hand then, It'll cost around £80 to fill it with genuine Canon. Might you recommend a newer model A3+ to rival the Pro9000?
Look forward to seeing what other info you've got to share.
Thanks.
PRO-200 uses the same print head IIRC
For an older printer like the 9000 3rd party are likely fine - of course there are no guarantees about accuracy, longevity etc
No icc profiles either, which of course limits a lot...
Start here for the proper [categorised] index, since YT is utterly useless at content curations :-(
www.northlight-images.co.uk/keith-cooper-photography-videos-index/
Once again, you explained this that is very easy to understand.
Now I have a much better understanding about print quality on inkjet printers.
I now feel much better about my choice of printers.
I have a Canon Pro-300 and a Canon Tr 720a for basic stuff.
Everything I produce, I get good reviews, thanks to what I have learned from you.
Thanks for that - glad to have helped
Some years ago, i had two printers; a basic one for letters, copying, labels, etc. and a better one for photos. I used cheap ink from a refill kit for the former. Worked acceptably well for that task. Now, i use the G620 for everything because it's convenient and takes up less space. Never thought i was being scammed in any case.
Yes - definitions of 'scam' seem to vary widely ;-)
lol, I laughed at this video. There are always some that fail to understand that you get what you pay for.
On another note, you raised a couple of interesting points.
1. Canon doesn’t color manage well from a Mac. This might explain why my monochrome prints come out with a reddish cast? Whereas my friend’s prints ( of my photos) from her Epson do not?
2. Are third party ink cartridges just as good as the brand ones? Is this why the printer companies frown upon third party inks because they lose money on the sale?
I realise some might be saying “duh” at this point but it is a genuine question.
Thank you
I won't use third party carts or inks ...for me they are an unknown.
It would mean I have to re-make all my printer profiles, that and I have no idea how well the colours will last. If the printer goes wrong it might well invalidate my warranty in some ways
Thank you for being a voice of reason!
Thanks!
If you buy a ET8550 or qualitywise more expensive printer, the upfront ink cost may seem harsh, but the true cost driver is good quality paper. just my opinion after having a little fun with my new 8550.
Yes - that's reasonable...
I generally agree with your comments, I remember when supplied cartridges were described as suitable for testing. I've always bought a set of inks whenever I've bought a printer. This year the problem is the swingeing rise in ink cost, a set for my printer has gone from £90 to £170 in six months, hasn't stopped me printing though.
Thanks - yes, very distinct price rises of late
A wonderful clip, Keith. I will say that I don't find your clips long, involved, and technical: to me they are informative, detailed, and valuable. Thanks to you, I gained understanding and was able to make an informed decision regarding the printer I bought, and am content with my choice.
Thanks!
Printing photos isn't cheap and can become very expensive. But is more cost effective than when I was developing film and paper in the dark room. The cost of each print was around five time the cost of the inkjet printer and it was far more convenient. But the knowledge and the joy of printing is own photos is far more than the price pay. And by the way I not interested in coming back into the dark room. The price of the equipment the space needed and aving to deal with chemical in an environmental way and the quantity of water waste to wash print. It was fun when it have no other way but today is non sens.
Yes - the hassle/cost factor is part of my not having a go with film again, before I even think about potential environmental concerns
There are lots of people who don't know. It is not obvious to most people that the price of ink is higher than gold, diamonds, caviar, champagne etc. Well, you get my gist. So for those people, it is a scam.
Plus, as others have pointed out, plastic/oil/CO2/greenhouse gases/waste/landfill etc must be curtailed.
I wish there was a world body that could tackle this type of bad practice.
Yes - definitions of 'scam' do seem to vary...
I'm all for a one world government as long as the people who run it know what is best for us regular folks.
There's a concept called "adverserial interoperability": cars can be fueled with properly speced fuel from any manufacturer, not only the car companies' for example. Printer companies have long been due a proper slap on the wrist. What they're doing is anti-environment, anti-consumer and even anti-competitive.
For office type work this is much more possible - for higher end colour critical work there are many more difficulties.
This is part of the reason I don't test/review low end consumer level kit
I find a lot of printers in the trash, I ultrasonically clean them or inject them with head cleaner and put in ink that costs 10 dollars for four bottles of each ink and they work perfectly.
I still don't understand why 3ml of ink costs so much when it has an integrated printhead when you could reuse that printhead for much longer.
But what worries me the most are the mountains of printers that have only been used once, and when the owner remembers that he has put it away in the closet, he finds that the cartridges have increased in price and are more expensive than buying a new printer and they throw them away.
Yes - It is partly why we are seeing more 'ink tank' printers, but still not in that 'super cheap' market
I used to get given quite a few for 'scrap', and renovate them.
However, that was [pre-2007] when I lived on my own in a big house and could have a room set aside for several PDP-11 minicomputers [and disks, a tape drive, 2 VDUs and a printer]
Most sub $200 pointers are a loss leader. They make next to nothing on the printer and don’t give you much ink because they know they will make more ink costs later.
Yes - very true
If a person is only printing *black text, laser printers* are fairly inexpensive now. The toner doesn't go bad with age and doesn't require cleaning cycles that wastes ink in the ink printers.
Yes - I Still have an Apple LaserWriter around somewhere ;-)
@@KeithCooper Some laser printers are only $90 now. I'm still using the original, starter toner cartridge that came with the printer, since I don't print a lot, and the toner is never used unless it's actually printing letters on paper.
You’re right, but not completely. Many lasers are more expensive to run than economical inkjet printers. Also, while toners can last a long in the cartridge, some printers (e.g. HP) will declare them “expired “ after two years and will refuse to print. In short, it’s a matter if analysing your needs carefully, checking What’s on the market and choosing accordingly.
@@oronjoffe That sounds like scam that HP is doing. Good to know. Mine is from Brother.
Another advantage of laser printers is they don't shake the table they're on with radically strong movements, like desktop printers can do, which may not be healthy for computer hard drives if they're on the same table.
I am only interested in photo printing. So high quality. However the costs of cartridges mean I just do not print anything. The cost of consumables is just plain unreasonable. I do not mind paying out for good equipment, like the computer. I resent the costs of actually printing anything, just display images on quality monitors it is actually cheaper and better. Yes ripping off the public with inks has been going on from the start. Other nonsense is not being able to print on a decent card or paper thickness. Rich people selling images/prints doubtless do not care. Sick of the difficulty and fear of printing anything due to the cost. My printers over my lifetime probably end up costing me several pounds a page as I print barely anything, then they die or are effectively obsolete.
I think the new tank printers are a step in the right direction in this respect.
Another reason, for me, for using ink tank printers is that I know that I won’t run out of ink in a cartridge part way through a print. I’ve thrown out cartridges in the past which were not completely empty, and that was annoying. Thanks Keith
Yes, that and replacing one cart making another run low...
Can you tank any large printer in theory
Possibly, although some will need far more work to get reliable ink flow and the printer to work@@the_famous_reply_guy
Hello Keith,
It may well be that printer manufacturers sell their hardware below the cost of production, a practice that has likely been known for decades. However, in my opinion, it should not be the case that when I have acquired a device, the manufacturer dictates how I should use it. This may be understandable during the warranty period, but certainly not afterwards. It's somewhat akin to an automobile manufacturer telling me that I can only use their brand of gasoline to drive the car. Or that the car starts the engine automatically to clean the injectors and does it again before I can start driving, all under the claim that it ensures longevity and operational safety. To be honest, what utter nonsense!
Certainly, companies want to make profits, but in this manner? It's no wonder that a rational person not only feels slight irritation, especially when the printer has been running smoothly, even with cartridges from other manufacturers. And all this just because greedy economists come up with ideas to squeeze even more out of users, ending up as electronic waste. What a great way to promote sustainability and resource conservation.
And by the way... the same problem exists with expansive printers too!
Yes - full agree you should be able to run anything you like through the printer - if you want to and accept the risk.
I recently purchased a new Epson Eco Tank 3850 printer at Costco for $325.00. The setup was relatively easy and I had it up and running in about 15 minutes after unboxing. However, I am extremely disappointed in the quality of the printing for both documents and photos.The edging in the photos were grainy and the colors were darker then the original photos. I reset the color management and it still produced a low quality image. The scanner is also cheap inefficient. After scanning a simple document I discovered the text had jagged edges and the tops of the fonts in some sentences were chopped off. The only way I could get nice sharp fonts in a document was to scan in Photo Mode. The top automatic feeder which is used to scan multiple documents or make copies, pulls the entire stack of papers into the feeder all at once. I had to physically stagger each page individually to prevent the stack from jamming the feeder. All in all this printer is ,sfr of poor quality materials and is cheaply made. Thank God I saved the box. I'm packaging it back up and taking it back to Costco first thing tomorrow.
Not one I've looked at in my testing
I do agree with you but will say that the real scam is when printer manufacurers prevent you from using third party inks.
Yes - that counts as anti-consumer behaviour in some areas
Hi Keith, I'm looking at the canon pro graf pro 1000 for printing portature work. However, and it's a point I have to make regardless of the comments below which support your thoughts here.
The cost of a full genuine canon replacement for this printer is roughly half the original cost of this printer new.
You say you won't review third party inks, why not?
A comparison, for say the above printer, which you've previously reviewed would be SO helpful, regardless of the risk of upsetting Canon.
Love your reviews. Keep them up.
Thanks - several reasons for me personally
3rd party ink, for me, mean a complete re-creation of all my icc profiles which I'm disinclined to do. A switch to other inks mixes them in a printer during the process - something else I'd rather not do.
If I was selling prints I'd not want to trust to the unknown longevity of other inks.
Lastly - I just don't have any printers I want to write off by doing such testing ;-)
I'm guessing the recent video from Fstoppers is what reignited this discussion. I believe the "scam" part comes from the marketing. With how many people get confused/misunderstand the reason for the high cost, you would expect a response in kind from these printer companies, but that's not what we see. Instead, they seem to lean into the confusion that's been around for decades.
Yes - several people sent me a link. I just kept wondering how anyone could be so surprised at what you got from a $49 printer ;-)
@@KeithCooper "Normal" people don't think about printers like you and they don't want to think about them. I don't blame them either.
In another career years ago I worked at home centers/lumberyards; it became quite the task to calibrate people's idea of "expensive" as they had no clue what a "good" item should cost. Be it a toilet, 2x4 or window. A few never got it. Being out of motorcycles for many years I was shocked at how expensive they had gotten. Intellectually I knew it was going to happen, but living it was another matter (same can be said for housing prices now). Took a few years to recalibrate my motorcycle monitor. The next shock was camera lenses......
Most folks eventually get it, at least during that short time frame where they have to make a buying decision; but there are a few (thank goodness it's just a few) either never get it or don't want to and they really bring a rain cloud to your sunny day. sigh Used to say that retail would be great if it wasn't for the customers...
Couldn't agree more - I learned a lot in an electronic components store in the 70's where I had a Saturday job. useful lessons about 'customers' I've carried on to many jobs/businesses ;-)
But make sure the printer has a replaceable maintenance tank not just a wad of ink absorbent material jammed inside!
Yes - good point, forgot to mention that one...
i have canon dan epson printer, with canon i can easly replace maintenance tank and it's cheap, only $5 for the original one, and with epson i have to dismantle the printer to replace the pad and reset the counter with service program or i can took it to the ESC for $25. i',m talking about 6 inks tank photo printer.
@@KeithCooper You forgot to mention Printer Potty?!! I'm appalled ;) That side of things is another rabbit hole though... There's definitely some annoying design decisions that have been made there.. Case in point XP510 to XP540 models.
Not tried those.
Obviously I don't get to test printers a very long time, so it's a gap in my testing I'm happy to admit ;-)@@octoinkjet
I have to assume that the industries response like Epson's Eco tank options, which in Canada makes the cost of ink around 20 bucks per 80 mL which is much more affordable and a fraction of what the usual retail price would be. And these Clarion inks are pretty much the same that you would ordinarily pay for in a tiny cartridge that is 15 mL for $30. So if these economics are suddenly workable and the margins feasible for these companies, I have to assume that they've been marking up prices to exorbitant levels if not completely fleesing us over the years.
Yes - it seems that some business models are being forced to change.
We know Gillett sells the razor cheap and makes money on the blades, so fine. But ink jet pushes this too far. They charge just enough for the printer so you feel like you bought it, but then sell ink for what might be $20,000 a gallon. They hide this with page counts that use 5 percent coverage when a photo is 80-100 percent coverage.
I will no longer buy a printer for which there are no tanks and no aftermarket ink.
Tanks maybe - but for myself, aftermarket ink means creating new icc profiles or unpredictable colour quality.
However, if I was looking for an office printer I'd have a different approach - my comments are more aimed at photo quality printing.
A lot of my friends have switched to Epson eco tank printers after getting fed up with cartridges. I on the other hand got an HP LaserJet from my local recycling center.
Yes - all depends on what you want to print...
I do appreciate your "no nonsense" videos. 🙂
Thanks ;-)
Ive watched some videos on here about the downsides of EcoTank type printers from Epson & Canon. Notably the ink pad issue once the sensor detects its full brings up an error code that disables the printer. Others claim alot of ink gets wasted not least by performing a flush to clean the heads should they dry up if the printer isnt being used often. Apparently the pads are not replaceable & will need sending in to be serviced. There are ways to reset the chip by a third party. Canon printers affected are models between 2017 & 2019, since then the more recent printers have a maintenance cartridge that you can swap out. Not sure about Epson.
I'd want a model with a replaceable maintenance tank [such as the ET-8550]
What 'uses up' a lot of not easily replaceable parts is heavy use of borderless printing in small printers - that overspray has to go somewhere. One other issue is using basic home printers at commercial levels of uses - a big problem for people looking to print for a small business, but wanting to do it 'on the cheap'.
The design usage data should be more prominently feature in the specs
The borderless printing timebomb is a real problem for Ecotank printers even with Maintenance boxes. I hope things have improved but we've had quotes of over £700 to sort a P700 platen pad and reset the relevant waste ink counter. Without wishing to feed into the conspiracy biome it seems Epson are not considering that this is a very real and poorly considered issue for printers like the ET7000 and 8000 series when people are using borderless a lot. In that regard I don't think this is a consumer fault issue.
“Cheapness comes at a cost.” Well said.
Thanks
They've been doing this for 30 or 40 years? I don't think bubble jets have even existed that long.
I certainly remember them having more ink and the older printers are better printers as the deal keeps getting worse.
Of course it's a scam, if you're deceptive about something it's a scam and they aren't upfront about it.
HP literally calls it the razor and blade model, and they've taken it too far. It's anti-consumer.
We need an open source printer.
Yes - although in the video I'm looking more at proper photo printers.
For cheap printers and the likes it has been like it is for a long time - I wouldn't want one. Cheap comes at a price. One would hope more were wary about it, but they aren't and some companies still get away with it.
But ... just what would be an 'open source printer' in the real world?
We have this cheap Samsung office printer at work that we use a lot. It often says that its out of ink, but still prints plenty. I once was able to get about 6 months of active use out of it with apparently no ink. Usually i get at least one or few after it says out of ink. I think this sort of thing is an obvious scam, but i doubt its there with more professional printers, but its about selling more of the expensive ink cartridges to cheap printers, often ink cartridge costs as much as the printer itself, which comes with ink, so there is no margin in selling those printers, all margin is in inks. Obviously a lot of margins in pro-300 for example is in inks, but with "professional" gear that sort scam just wont fly, and like you said ink is also used to maintain the printer etc. People tend to be vary about all printers because they heard what some companies do with the cheapest office printers.
Yes - good point
Well said. There will always be "cheap skates" who do not realise that "you get what you pay for" and "quality comes at a price".
Thanks - I get to hear some interesting stories from people at printer company stands at trade/photo shows as to what people 'want' and how much they want to pay for it ;-)
A great tutorial. Thank you. Certainly food for thought.
Thanks!
The point of the video your referencing was that the amount of ink stated on the packaging was no where near the amount of ink actually in the cartridge. That’s the problem. Using your Gillette analogy that would be akin to buying a ten pack of blades but there only being three in the package.
I thought it was more that the ink couldn't be poured out and was held in a sponge system where the inks wick through to the printhead?
@@KeithCooper its useable ink that matters. and it was really low. and its a economic and environmental disaster, really. ive had several printers get clogged/dried up from lack of use (in part from high ink prices) and then ultimately failed unblocking attempts, . so they go to the tip :(. I presume theyve done a cost benifit analysis on this model, rather than actually supplying a decent usable amount of ink at a reasonable price. but it is *very* exploitative to consumers. probably the actual cost per simple consumer cartridge is under £2 in terms of manufacture and distrubuting it in bulk.
Photo Review in Australia tested ink usage for the Epson EcoTank 8500 and the Canon Pro-200. They found a *44% savings* on ink for the EcoTank. They also found the Pro-200 to have *more vibrancy and better tonal reproduction.* [The Pro-200 has more inks, including light cyan, light magenta and light gray. The 8500 has a pigment black ink, which the Pro-200 does not.]
The mixed ink set of the 8550 makes for rather complex comparisons if you want to use a range of papers - that and both benefit from custom profiles.
I'd be very wary making many comparisons beyond the ink savings, but that's just me ;-)
@@KeithCooper They show the test images they used to test the amount of ink, so they're completely transparent and honest. They know these images won't represent everyone's images and how much text specific users will print, but it's a good , general comparison that gives users a pretty good idea how much savings one can expect from EcoTank printers.
I think it's very valid and is very helpful and useful information to those looking for printers.
If no one does tests like this the ink usage price comparisons is anyone's guess.
Many people probably bought the EcoTank printers thinking the savings is much more than 44%.
So by people not doing tests like this, people have nothing to base the ink usage differences on, so can have wild ideas that are far from reality about ink usage.
Wouldn't you rather have people grounded in reality based on real tests, instead of people just imagining things based upon nothing but seeing the bottles of ink vs small cartridges?
Others can do their test comparisons too, and see what they get. This is the scientific method vs. mere opinion.
People deserve to know the truth.
I don't have any issue with this - it's why I regularly mention the Red River usage pages.
I generally don't have the resources [or patience] to do rigorous A/B testing and ink usage.
@@KeithCooper Great to hear!
A/B testing of ink usage would be tedious and possibly unhealthy too. It's probably not good to breathe all of those ink fumes, which enough ventilation could minimize.
Ths scam is not about the ink that comes with the printer, the scam is about the cost of the replacement ink cartridges ... which cost a bomb and have hardly any ink in them
Potentially - for small cheap printers, that however is just part of the range of printers I'm considering here.
People want the moon on a stick. I've just filled up my ET-8550 with the rest of the ink that was left after the first fill. I'm glad I got a better printer as opposed to a £100 one.
I've always been aware of starter cartridges even with a laser as you say it's been standard practice for at least 30 years.
I don't even get why people use unbranded inks why not have a known "standard" and the peace of mind original ink will work with your printer! 😊
Yes - the 8550 was the first ink-tank printer I tied and I was rather more impressed than I'd anticipated...
I owned many HP printers (lasers, inkjets), the last was a inkjet 2 in 1 printer + scanner. Used it for printing for some time, later the printer part was not needed (had a much cheaper to use laser instead, btw. also HP back then) but used the scanner part for some time more. Once after a driver update or I don't remember exactly when, the scanner just refused to work, it said it needs a new ink cartridge. The scanner needs ink! I remember reading the message twice to realize in what a scam I was taking part - on the s.cking end.
I threw that thing immediately far away. about 10 years passed since then. it was such a vile and obvious punch to my naive brand loyalty - I'm not with many things so determined - I'm very careful to never have any HP products near me again.
That's out and out bad behaviour - I hear this more about HP, but have not tested anything of theirs for quite a few years, after they lent me a printer and told me I could only use the ink supplied for the review - I couldn't have any more...
There's a salient lesson here about a concept borrowed from the UNIX computer world (or at least they have codified the idea very well...) which states "Do one job, and do it well". In their case it relates to computer programs, in this case it applies to having one machine to do one job rather than multifunction machines. "Jack of all trades"...
@@rupertthomson I even remember my train of thought when I bought it: "In case I will not use the printer part that much, it is also a scanner that I can use forever.
Btw. almost all brands keep making these combos, let's hope such extremities of greed stays out these days.
@@nick066hu Agreed!
@@rupertthomson if anyone happens to know or ever meets the great HP engineer or salesman who came up with this idea. I have for him an Earth Planet Landfill Award - Gold Grade waiting that I made from parts of that printer. 😜
I think you are on point with this one Keith. However, I do get browned off when you buy a camera and the supplied card will only hold 1 RAW file. I guess its there to just prove the camera works.
I don't think I've come across that for very many years - who does this?
Would you recommend the Canon Maxify gx3050 over the Epson ET-2850 for photoprinting? Theyre basicly the same thing but the Canon printer uses pigment inks instead of dye inks and is 100$ more expensive...
I wouldn't choose either for photo printing if I had a choice...
I've not tested the Canon though [but I note its fairly low resolution and no borderless printing]
See here for why the 2850 is a good choice for a home office, but needs care for photos
www.northlight-images.co.uk/epson-et-2850-printer-review/
My first impulse is to ask you if you are aware of something called "Stockholm Syndrome"? But that's a half-arsed joke. I can totally see your point, Keith. I don't even think we get the printers for free and we then have to pay them back through our ink purchases. Too many people buy these devices on impulse and hardly ever use them. These printers are absolutely not sold on a loss. It's almost a marginal business, though. If we look at the past 30 years of better inkjet printers than the matrix printers of the 80s, then Moore's Law has helped to make them cheaper by a lot. Let's face it, a Raspberry Pi with free Linux and a hat to control the print head and nozzles. So the IT side of the printer has become dirt cheap.
The R&D went into the improvement of the pigments, enlargement of the colour spaces, improvement of longevity, and better print heads.
When we buy an inkjet printer capable of professional quality larger prints, then we get ink cartridges that are not completely filled - because there's a "line" (tiny tube or hose) from the cartridge to the print head that needs to be filled before we can start printing.
Having to buy all new cartridges for my old Epson 3880 - in the 500 currencies ballpark, say, 50% of a new printer's price (but with a meaningless to printing pigment ink reserve coming with that).
And setting print resolution higher than 360 DPI, the ink consumption per square (area of paper) easily doubles.
It's not cheap but the results are really great.
The other day, I saw a video of a photographer taking his 4"*5" landscape shot to a drum scanner and then to printers. The printer used a photographic "laser printer" but that's not the Xerox type printer but rather an LCD projector with a laser lamp projecting the image on a (negative) photo paper that next needed to be processed like in the "old" days. That video is 4.5 years old and today I would not even consider this as an option.
Yes - I think the technology has changed in many more ways than some consider.
What about those ink absorber pad counter? Do you think it is not a scam? I mean, technically, they could just make it easier for users to replace the pad and sell the pad for a reasonable price, right?
A design which could be improved in some aspects - yes. Nothing I'd call a scam though.
"Ink scam - just get over it" should be a slogan in printer makers advertisements lol.
I agree though its not really a scam when the printers are cheap and people will choose a cheaper printer over a more expensive one even if the cheaper one has more expensive inks because people only consider the immediate cost thats on the box price tag - so its the market and the consumers choices that got us the "ink scam" in the first place.
Yes, you can lead horses to water...
Same with buying a car. If you buy cheap, you won't have a good fuel efficiency. If you buy a more efficient car, you will have to pay a higher price.
Yes - I've had enough very cheap cars in the past ;-)
Thanks for doing a much better version of my original comments on the label-printing guy's video. Given his years of experience in photography reviews, he must have known better and just used this as an opportunity for sensationalism (and bashing canon as usual).
Thanks - I've quite a few dismantled cartridges in some of my older written reviews. I never realised they could be so popular ;-)
Good video Keith
Thanks!
Knowing what video triggered this is entertaining. It’s like you said…this isn’t old news BUT that being said, for people who are just out shopping and thinking they are getting a deal for their kids back to school items probably don’t know any better.
This is why I bought a black and white laser printer over a decade ago and while I needed to replace the printer it was only because the printer was cheaper than the…I can’t remember the part now but it’s not the toner 🤔 I think it was the drum. Anyways…while it’s a dramatic title to the video he’s not entirely wrong to be trying to get the word out to as many people as possible about the true expense of inkjet printers. If you need office type prints and colour is truly not needed then I suggest a black and white laser printer…because honestly how many times do you need colour in your word documents 😂.
Yes - if people ask me for printer suggestions and it's not just photos/art I recommend a wider search
All ink cartridges for printers are highly overpriced. Epson 5370 cartridges cost $100 and you need 10 of them, Epson 20570 needs 12 bags of ink and each one will cost $500 which is a merciless ripoff by corporate oligarchy.
Opinions vary...
I stopped using Photo printers because the A4 printer have no printer profiles and the ink dried between the prints. I will get a A2 printer in a few year to do B/W. I need to take some good pictures first.
Not all A4 printers have no profiles - you can also buy paper from suppliers who will make profiles
@@KeithCooper ok thanks. I need a A3 or A2 printer next time. I got a HP laser printer for document that work sometimes
Hello, I can’t find the video you refer to which describes the mac/canon cheaper end printers. Could you post a link please?
All linked from the main [written] review at
www.northlight-images.co.uk/canon-g550-printer-review/
Instead of paying £50 for a home printer but spending a lot on replacement cartridges could I pay £200 but be able to use non own brand cartridges? No, all branded cartridges are expensive no matter what level of quality the printer is. If there was a printer available that could use any cheap cartridge off ebay I think that would be fair as you would be paying the manufacturing cost of the printer but that choice is not available. The difference between the cost of branded cartridges and ebay ones is huge. If you do not mind that a cartridge might not be as good as others but cost is the overriding consideration why can you not buy a printer at a honest cost and use whatever cartridge you want? I suspect that locking you to expensive cartridges brings a lot more money in and too many people would just pay an honest printer price and go there own way.
Yes, I agree you should be able to use any ink you like
However I'd still not personallyuse third party inks - primarily for quality reasons. Depends on how important 'cheap' is to the user.
Brilliant! You are so right ! Caveat emporium! (Buyer beware) since Roman times same story. There is an old Eastern European story about the poor peasant villager who went to town and bought a pair of expensive boots. His neighbour asked him why he paid so much and he replied, "I'm too poor to buy cheap boots". Same story in away with what you are saying about you pay for what you get.
You do well balanced and unbiased reviews. I work for a store that sells printers of all major manufacturers, your reviews are immensely useful. Thank you.
Thanks- glad to be of help!
Problem is, one manufacturer cuts just a tiny lil' off the printer price to get an advantage on the market, and calculates that into ink prices... the competition will be scratching their heads on how did they do that?! And they will eventually come to the conclusion that it cannot be done because economical and physical limitations, so they end up cutting the printer price as well, maybe even lower to get an advantage, and they raise ink prices... and this spirals into the situation that is now. Oh, the little anecdote has gone down decades ago might i add. You can all thank this to the stupid masses who persuaded manufacturers into all this, just as they ruin democracy, printers and the free market in general, aren't an exception either.
brilliant, ta very much!
Thanks!
Are there any 3rd party inks for the 8550 that are comparable to OEM? Ink owl prices are tempting as i print a ton of photos. Have you ever tried them?
No - mainly because the printers I test are loans - Epson/Canon would not appreciate their printer filled with some random ink ;-)
Oh and it potentially invalidates any warranty and means I'd need to make all new printer profiles, so I've not done it on any printer of my own either.
Dear Mr. Cooper,
Across the pond we understand when we’re being buggered. You are entitled to your dismissive attitude “just get over it” for yourself as you can pass on your costs to your customer. The rest of us might not be so lucky.
Let’s look at the cost. Typically that ink is more expensive than Chanel No.5. In bulk that would be $9600.00 per gallon. That would buy you (at today’s high prices) almost 2000 gallons of gasoline or nearly 2300 gallons of milk. Kinda pricey don’t you think?
Then we have the schemes. Why does a multi-function printer need to be loaded with three colors and black to enable the scanner? I can answer that. The marketing department thought it would be a good way to sell more consumables. The customer be damned. Why are many printer cartridges equipped with firmware that can render the cartridge unusable at the whim of the manufacturer? Oops, pesky marketing department. The list of shady printer tactics is a long one.
I fully accept your argument in regard to ultra low priced printers. One should not expect to print out the human genome with the ink included with a bargain printer. Even after accepting that argument the reason so many people think injet consumables are expensive is because they bloody well are expensive. $9600 per gallon is expensive in most anyone’s book unless you’re ultra wealthy. Would you accept as a cost of doing business filling your device material as expensive as Chanel No.5? Oh wait, that’s right you do. It’s catching up with some of the manufacturers. They have successfully been sued in court and that should tell you all is not correct in printer world.
Fair enough - definitely would never suggest one of the ink schemes
You test a lot of printers. Have you experienced any problems with the ink tank printers where sponge at the back of the printer would fill up with ink, and the printer would basically brick out?
No, I haven't.
However, remember that I test new printers from setup.
It takes a lot of printing to potentially cause the issues you mention. Far far more than I'd ever do in a review and more than more than the majority of home users would ever do over several years - these are home printers after all.
I'd personally prefer larger printers with maintenance cartridges although lots of borderless printing seems to exacerbate issues as well.
Keith, you just tell me which one to get and I’ll do it. Otherwise I’ll never print anything.
This is killing me…
Start here...
www.northlight-images.co.uk/epson-et-8550-printer-review/
See what features matter / don't matter
Then have a look at some of the other reviews - or drop me an email...
@@KeithCooper cheers Keith!
It's a scam, because you get 20 documents out of $70 worth of cartridges. I really seriously doubt it costs $70 for that much ink. It probably costs HP like 10 cents for that $70 in cartridges. So, yeah that to me makes it a scam. It's also an environmental disaster. I bet most of these end up in landfills without hardly being used.
Ah - HP...
I should have perhaps been clearer that I'm not looking at 'office' printers, especially cheaper ones.
Out of curiosity is there a legitimate reason that printer inks in general are so expensive?
I understand that they are working on longevity and photo quality but hasn’t the ink technology stagnated, so R&D can’t be that drastic and it’s just material and production costs.
I don't know the economics of Canon or Epson's printer divisions [commercial and consumer] enough, but there is a lot of research going on into print head designs and ink formulations - but as to how the different parts of the business work - I don't know. The big jumps in performance have been done - I see this in printer updates
@@KeithCooper do you think there will be a significant and justifiable increase in quality and tech in the next 5-10 years? Do you have theories on what they could improve? How would improved printer head design help? Sorry that was me bombarding you with questions that there’s probably no answer to 😂.
The major improvement areas I'd like to see are in paper handling and usability
Reliability and speed is still a question for print heads - making multiple channels easier/cheaper.
As to inks, I think there will be more specialist inks, driven most likely by industrial/commercial needs.
Differences will be harder for me to show!
Get an old printer, over USB, that accepts third party cartridges (those without the DRM chip in them)
Yes many ways of going about it - just depends on why you want a printer and what level of quality/cheapness meets your needs...
Thank you. I'm now a new subcriber
Thanks - glad it's of interest!