The customer service at the end of the video is phenomenal! The directions did not work for me, but what the gentleman told me over the phone did. If the video doesn’t work, please call the number. They are great, great , great!!
Hi! I'm glad this video was helpful! Thanks so much for sharing! Should you have questions in the future regarding your remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
Thank you so much! I was supposed to have a movie night but I lost the remote and was running out of ways to fix the problem! The first code didn't work but the second time I tried it did! Saved my movie night!
That's wonderful! I'm so glad the video was helpful and you were able to enjoy movie night. Thanks for sharing. Should you have any questions in the future regarding your remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi Joe! Thanks for sharing! I'm so glad this video was helpful. Should you have any questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi Giovanni! I'm so glad this video was helpful to you. Should you have any future questions regarding your remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
You're welcome! I'm glad it was helpful. If you have any future questions regarding your Philips remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi! You're welcome! I'm sorry the printed programming instructions were missing, but I'm glad this video was helpful. Thanks for sharing. If you have additional questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
Hi Marc! I'm glad this video was helpful! If you have any other questions regarding your universal remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, Central Time. Have a great day!
Hi! You're welcome! I'm so glad this video was helpful. If you have any questions in the future regarding your Philips universal remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi Lloyd. Thanks for letting us know. I'm glad this video was helpful to you! If you have any additional questions regarding your remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, and we'll be happy to assist you.
You're welcome! I'm so glad this video was helpful! If you have any other questions regarding your Philips remote, please give us a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time, and we'll be happy to assist you.
Hi, Amanda. We're happy the video helped. If you have any other questions, don't hesitate to ask or call our U.S.-based consumer care at 1-844-816-0320, M-F, 7 a.m.-8 p.m. Central Time.
Thanks! I'm glad this video was helpful! If you have questions in the future regarding your Philips universal remote, our U.S.-based Consumer Care is available by calling 1-844-816-0320, M-F, 7AM-8PM Central Time.
You're welcome! I'm glad this video was helpful. If you have questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
Hi! I'm so glad this video was helpful and that you were able to get your remote set up. Should you have any questions in the future about your remote, feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Hi Branden. Glad to hear it! Should you have any future questions regarding your Philips universal remote, please feel free to call our U.S.-Based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Hi Kaitlyn! You're welcome! I'm so glad this video was helpful. Should you have any future questions regarding this remote, please feel free to contact our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time.
Wonderful! I'm so glad this video was helpful. Thanks for sharing. If you have any questions in the future regarding your Philips universal remote, our U.S.-based Consumer Care is available at 1-844-816-0320, M-F, 7AM-8PM Central Time.
You're welcome! That's great! If you have any questions in the future regarding your Philips universal remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Great! You're welcome! If you have questions in the future regarding your Philips universal remote, our U.S.-based Consumer Care is available at 1-844-816-0320, M-F, 7AM-8PM. Just give us a call. We'll be happy to assist you.
You're welcome! I'm glad this video was helpful. If you have any questions in the future regarding your Philips universal remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi Ava! That's awesome! Thanks for sharing about your experience. I'm so glad this video was helpful to you. If you have any future questions regarding your remote, please feel free to call our U.S.-based Consumer Care team at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Hi. You're welcome! I'm glad this video was helpful. If you have any questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi! If you have questions or would like assistance programming your Philips universal remote, we would be happy to help. Please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time so we can assist you. Thanks.
It will turn it off and on.. and a few other functions work like the volume. But none of the other buttons work. Like to scroll through menus I can’t use the up down left right pad.
Hi Josh. Thanks for reaching out. It sounds like you may be experiencing partial code functionality. Simply stated, your remote is using a code that only controls some of your device’s functions. Device manufacturers will reuse portions of their codes with alternate models, so there’s most likely another code stored in your remote that will provide better functionality. To locate it, try reprogramming the remote using direct code entry for each of the other codes for your TV as noted in the code list or try continuing on with the automatic code search method. Here are some helpful programming links: Direct Code Entry - ua-cam.com/video/Z_4yKJk5i30/v-deo.html Online Code List - byjasco.com/remotecodes Auto Code Search - ua-cam.com/video/IdH6tc0dy4Y/v-deo.html If you have additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
I put the batteries in and the red light went on right away. None of the directions here did anything. The light just remains lit constantly with no blinking as I follow these directions. My device is probably defective?
Hi Eddie. Thanks for letting us know. I'm sorry your remote isn't working properly. If you've not already done so, please try resetting your remote to factory settings using the following steps: 1. Press and hold the SETUP button until the red light stays on, then release it. The red light will remain on. 2. Press and release the MUTE button. 3. Press and release 0 (zero). The red light will blink twice and turn off. Your remote is now reset to factory settings. Please try programming your remote following the steps in the video or the steps in the Direct Code Entry video shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html. The Direct Code Entry method requires the Code List that came with your remote. If you no longer have it, you can look up the codes online at byjasco.com/remotecodes. If your remote is still not working as expected or you would like free technical assistance, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
Thanks! I'm glad it was helpful. If you have any questions in the future regarding your Philips Universal Remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Turn on your tv manually. Hold SETUP button until light is on constant red. Press TV button once (red light will remain on) Put in TV code from list in remote box (4 digits) Turn off tv and then turn it on That customer service line is everything! I followed these simple instructions from phone call and it worked like a charm for my element tv
Hi. Thanks for reaching out. If you've not already done so, try programming your remote using the direct code entry method. You can view those instructions here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html. If you no longer have the code list that came with your remote, you can look up your TV's code online here: byjasco.com/urccodes. If you have additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi! Thanks for reaching out. It sounds like you're experiencing partial code functionality. Simply stated, your remote is using a code that only controls some of your device’s functions. Device manufacturers will reuse portions of their codes with alternate models, so there’s most likely another code stored in your remote that will provide better functionality. The quickest way to locate it is to use the direct code entry method (see link below) to test each code for your device. The codes are found in the code list that came with your remote and are also available online at byjasco.com/urccodes. Direct Code Entry - ua-cam.com/video/Z_4yKJk5i30/v-deo.html If you have questions or would like additional help, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, Central Time, and we'll be happy to assist you.
Hi. Thanks for reaching out. The Philips universal remote can be programmed using Direct Code Entry or Auto Code Search. Here are the links to those instructional videos, as well as the link to a code look-up tool for your Philips audio device. Direct Code Entry Programming - ua-cam.com/video/aOORjDW4a-0/v-deo.html Online Code List for Direct Code Entry Programming - byjasco.com/urccodes Auto Code Search Programming - ua-cam.com/video/Yk5UsXm9ouQ/v-deo.html Master Volume Control Programming - ua-cam.com/video/Bm_E2LE-5lM/v-deo.html If you have additional questions or would like us to walk you through the programming process over the phone, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to help you.
You're welcome! I'm glad this video was helpful. If you have any other questions regarding your universal remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, Central Time. Have a great day!
You're welcome! I'm glad this video was helpful. If you have questions in the future regarding your Philips universal remote, our U.S.-based Consumer Care is available by calling 1-844-816-0320, M-F, 7AM-8PM.
You're welcome! I'm glad this video was helpful. Should you have any other questions regarding your Philips remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time, and they'll be happy to help you.
Hi, Jerry. Thanks for the feedback. Step four refers to pointing the remote at the TV and pressing the power button as shown at 0:27. If you know the model number of your remote, we can provide the correct user's manual. However, the manual at byjasco.com/media/manuals/SRP9368D_27-EnSp-Manual-v3.pdf also provides instructions for programming a Philips universal remote. You can also contact our U.S.-based consumer care at 1-844-816-0320, M-F, 7 a.m.-8 p.m. Central Time.
Hi! Thanks for reaching out to us. If you've not already done so, try programming it using the direct code entry method seen here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html If you no longer have the list of device codes that came with your remote, you can find them here: byjasco.com/universal-remote-codes If you need additional assistance or would like us to troubleshoot the issue with you over the phone, please call our U.S.-based Consumer Care team at 1-844-816-0320, 7AM-8PM, M-F, Central Time, and we'll be happy to help you.
Hi! I'm glad this video was helpful. If you have any questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
Hi. Thanks for reaching out. It sounds like you're experiencing partial code functionality. Simply stated, your remote is using a code that only controls some of your device’s functions. Device manufacturers will reuse portions of their codes with alternate models, so there’s most likely another code stored in your remote that will provide better functionality. To locate it, try reprogramming the remote using each of the other codes for your TV as noted in the code list for Direct Code Entry programming (shown at the link below) or continue on with the Auto Code Search method until you find a code that works properly. Direct Code Entry Programming - ua-cam.com/video/Z_4yKJk5i30/v-deo.html Online Code List -- byjasco.com/universal-remote-codes If you have additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi! Thanks for reaching out. If your TV does not have a power button, you can program your remote using the Direct Code Entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html. If you no longer have the code list that came with your remote, you can find your TV's codes online here: byjasco.com/urccodes If you have additional questions or would like further assistance programming your remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to help you.
Hi Durand. Your Philips universal remote comes preprogrammed for use with Samsung TVs, so if you have a Samsung TV, simply insert fresh batteries, making sure to match the polarity as noted in the battery compartment, and press the remote's POWER button. If your TV is a different brand and doesn't have an ON/OFF button to start the Auto Code Search programming process, the best way to program your remote is to use the Direct Code Entry method seen here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html and noted in the manual that came with your remote. If you no longer have the Code List that came with your remote, you can look up the device codes here: byjasco.com/universal-remote-codes. If you have additional questions or would like one of our U.S.-based Consumer Care team members to walk you through the programming process step by step, please give us a call at 1-844-816-0320, M-F, 7AM-8PM Central Time. They'll be happy to assist you.
My universal remote control light doesn't stop blinking! It's not allowing me to even press and hold the setup button and do the code programming because it simply won't stop blinking. I've changed batteries, still blinking. Put slightly used ones, won't even blink once. Any advice? It is driving me insane because it won't stop blinking!!
Hi Brenda. Thanks for reaching out. The auto code search method does make the light blink a lot as it scans through multiple groups of codes. However, at some point, the blinking should stop. If you're still having issues with the remote, I'd recommend removing the batteries for more than 10 minutes and then reinstalling them, making sure they're the newer batteries. You can also try returning the remote to factory settings by doing the following: 1. Press and hold the SETUP button until the red light stays on, then release it. The red light will remain on. 2. Press and release the MUTE button. 3. Press and release 0 (zero). The red light will blink twice. At this point, I'd recommend you try programming your remote using the direct code entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html If you no longer have the code list that came with your remote, you can look up the codes online here: byjasco.com/universal-remote-codes You’re also welcome to give our U.S.-based Consumer Care team a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They’ll be happy to walk you through the programming process step by step and help you troubleshoot any issues that may arise during the process.
Hi! I'm glad this video was helpful! Thanks for sharing. If you have questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-8160320, M-F.
Hi! Yes, it certainly does! It works for all Philips universal TV remotes. If you have any additional questions, please feel free to give us a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time. We're here to help!
Hi Avreil. Great question! In general, the APP hotkeys on our remotes are not programmable. Instead, they are set to automatically work with the APP key or keys your programmed TV/device prioritizes as first, second, etc. For example, if the TV you have programmed into the remote prioritizes Netflix, then the APP or APP 1 hotkey will take you to Netflix. If your remote has two APP hotkeys and your TV prioritizes Netflix first and then UA-cam, then press APP1 for Netflix and APP2 for UA-cam. Should you have any additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Hi. I'm not sure which specific universal remote you're referring to, but various Philips universal remotes can be found at retailers, such as Amazon, Target, Best Buy and byJasco.com. If you have other questions regarding Philips universal remotes, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time.
HELP! - I watched this one, but it does not show how to program the remote that I just got. - Roku TV Replacement Remote Control by Philips, Works with Netflix, Hulu, Disney Plus, Sling, Apple TV, Video, IR Remote Control, Black, SRP6220R/27
Hi Ella. Thanks for reaching out. The remote you have comes already programmed to operate your Roku-enabled TV, so no programming is required. However, if you have an Insignia or Sharp Roku-enabled TV, your remote might need additional programming. If you have one of those TV brands, please consult the Code List and instruction manual that came with your replacement remote. If you need to reset the remote to factory settings so you can start fresh, press and hold the SETUP button until the red light on the remote stays on. Then, press the REWIND button four times. The red light will blink twice. Your remote is now reset to factory settings. I hope this helps. If you have additional questions or need further assistance with this, please call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to help.
Hi, Kelly. Codes are available at byjasco.com/support/resource-library/universal-remote-codes. A video explaining the direct code entry process is at ua-cam.com/video/Z_4yKJk5i30/v-deo.html. If you have additional questions, our U.S.-based consumer care is also available at 1-844-816-0320, M-F, 7 a.m.-8 p.m. Central Time.
I'm glad this video was helpful! If you have any additional questions, our U.S.-based Consumer Care is available at 1-844-816-0320, M-F, 7AM-8PM Central Time to assist you.
Hi. Sometimes the Auto Code Search method can take a while as it searches through lots of device codes to find the correct one. If you're still needing to program your remote, you may want to try the Direct Code Entry method. This video will walk you through that process step by step: ua-cam.com/video/Z_4yKJk5i30/v-deo.html If you need additional assistance, please call our U.S.-based Consumer Care team at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They'll be happy to help you.
Hi, Karl. We're sorry to hear you're experiencing issues with your remote. If the auto code search isn't working, try the direct code entry method shown at ua-cam.com/video/Z_4yKJk5i30/v-deo.html. Our U.S.-based consumer care is available at 1-844-816-0320, M-F, 7 a.m.-8 p.m. Central Time if you need additional assistance.
Hi Keturah. Thanks for reaching out. We would love the opportunity to troubleshoot the issue with you over the phone. Please call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be more than happy to assist you.
Hi! The auto code search method cycles through the codes built into the remote until it finds the best one for your device. Once the remote is programmed, if you'd like to identify which four-digit code it's using, you can follow the steps below: 1. Press and hold the SETUP button until remote's red light turns on. 2. Press and release the device button for the code you seek. 3. Press and release the ENTER button. 4. Press and release the "1" button and count how many times the red light blinks. That will be the first digit of the device's code. Repeat this step three more times using "2," then "3," and then "4" to retrieve the remaining second, third and fourth digits in the code. 5. Press and release the ENTER button to exit this mode. If the auto code search method is taking too long, as sometimes it can be a lengthy process, you may want to try programming your remote using the direct code entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html. For this method, you'll need to look up and test the individual codes for your device. The codes can be found in the code list that came with your remote or through our online lookup tool at: byjasco.com/urccodes. If you have additional questions, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, and we'll be happy to assist you.
Hi! There are many codes for LG TVs, but there are no 5-digit codes. I've noted the LG TV 4-digit codes below. When programming your remote using the Direct Code Entry method shown here (ua-cam.com/video/Z_4yKJk5i30/v-deo.html), simply start with the first code and work your way through the list until you find the best code for your device. Inside your remote's battery compartment, there should be a printed label that includes a CL3, CL4 or CL5 marking to let you know which LG TV code list to follow. CL4 & CL5 LG TV codes: 6021, 0001, 5511, 3001, 1911, 1181, 1221 CL3 LG TV codes: 0001, 5511, 3001, 5501, 3021, 3091, 3221, 3281, 3311, 5271, 0131, 0251, 0611, 0761, 0931, 1181, 1221, 1471, 1501, 1911, 3811, 4731 For future reference, you can lookup device codes online here: byjasco.com/universal-remote-codes If you have any additional questions, please call our U.S.-based Consumer Care team a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They'll be happy to assist you. I hope this information is helpful to you!
Why is all the online info not helping. Hours of reading and pressing and after this video still nothing. I have a 2008 Philip's universal remote with a Dynex tv.
Hi! Thanks for reaching out. I'm sorry this has been a frustrating process. If you've not already done so, I encourage you to try programming your remote using the Direct Code Entry method (see link below). When going through the process, please make sure you're pointing the remote's infrared light at the device you're wanting to program. There should a direct line-of-sight path between your remote and the device. Direct Code Entry Method: ua-cam.com/video/Z_4yKJk5i30/v-deo.html There are five codes for Dynex TVs. Simply start with the first one and then go to the next until you find one that works the best for your particular TV. For your convenience, I’ve included the codes here: Dynex TV Codes: 3141, 5311, 3161, 0371, 2891 You’re also welcome to give our U.S.-based Consumer Care team a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They're here to help, and they'll be happy to walk you through the programming process step by step and troubleshoot any issues that may arise during the process. I hope this information is helpful to you!
Hi Mark, Thanks for contacting us. The "setup" key is standard on all of our current Philips TV remotes. Sometimes the "setup" key is pretty small, depending on which Philips remote you have. If you've not already done so, check the manual that came with your remote. It should point out the location of the "setup" key. If you're still not finding it or need additional assistance, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They'll be happy to help you.
I called the service line at end of video because my Philip remote still wouldn’t work. They gave even simple instructions and it worked --------- Turn on your tv manually. Hold SETUP button until light is on constant red. Press TV button once (red light will remain on) Put in TV code from list in remote box (4 digits) Turn off tv and then turn it on ---- Best customer service line to call!
Hi Yadimar! I would recommend you follow the Magnavox remote programming instructions that came with your remote. If you no longer have those instructions, you should be able to find assistance on the Magnavox website: www.magnavox.com/en/
Great! I'm glad that worked out for you. Should you have any questions in the future regarding your remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time.
Thanks for reaching out. We're here to help. If you haven't gotten it figured out yet, you can either try programming your remote using the Direct Code Entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html with the Code List that came with your remote or found online here: byjasco.com/urccode, or you can call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to troubleshoot the issue with you. If you're trying to program the Primary Audio Control, those instructions can be found here: ua-cam.com/video/mojJK7Q46zE/v-deo.html I hope this information is helpful to you. If you have additional questions, please give us a call at the number noted earlier, and we'll be happy to assist you.
Hi Jonathan. Sometimes it may take a while for the auto code search to find the correct code. For a quicker alternative, try using the Direct Code Entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html If you no longer have the code list that came with your remote, you can find your device codes here: byjasco.com/universal-remote-codes If you have any additional questions, please feel free to call our U.S.-based Consumer Care team at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Hi. Thanks for reaching out. I wish I had a code for you, but a Pixel TV is not compatible with this Philips universal remote. If you have additional questions, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi Cameron! Thanks for reaching out. Have you tried programming your remote using the Direct Code Entry method? If not, give that a try. Here's the video explaining that process: ua-cam.com/video/aOORjDW4a-0/v-deo.html. Also, when programming your remote, you'll want to make sure that there's a clear line of sight between the remote and the device. If your remote is still not working properly, we would love the opportunity to troubleshoot it with you over the phone. Please call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Hi Sammy! While the instructions in the video will work with any Philips universal remote, the remote we used is the Philips 6-Device Bluetooth Programmable Universal Remote (SRP2017B/27). It can be programmed as shown above or you can download the free MyTouchSmart Remote Control app to your iOS or Android device and use the app to program it, which makes programming the remote even easier. The app also has a Find-it feature that helps you find your remote if it happens to get lost between the couch cushions or elsewhere within a certain radius. When the Find-it feature is activated from your smartphone, the remote will beep until it's found. Aside from the effortless programming, it's one of my favorite features about this remote. Should you have any additional questions, feel free to contact our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time. Have a great day!
Hi. Step 4 is shown at the 0:30 mark: Point the remote at the device, then press and release the power button. The red light will blink and then remain on after cycling through 10 codes. After you complete this step, if your device doesn't turn off, repeat this step to have it cycle through the next 10 codes. It may need to cycle through a lot of codes, so a quicker method of programming your remote is the Direct Code Entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html The online code list can be found here: byjasco.com/urccodes If you have additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
This is literally the best tutorial I've walked through.
I'm glad this video was helpful. Thanks for sharing!
Thank you so much for your help. This tutorial was a HUGE help.
Fr I just helped my dad with this thank you so much and happy new years 💓 2024
This was the best one!!!!
Videos three years old and just made my day love you lil buddy
I'm so glad to hear it! If you have any other questions, our U.S.-based Consumer Care is also available at 1-844-816-0320, M-F, 7AM-8PM Central Time.
The customer service at the end of the video is phenomenal! The directions did not work for me, but what the gentleman told me over the phone did. If the video doesn’t work, please call the number. They are great, great , great!!
Thank you so much for your feedback! I'll be sure to pass this along to our Consumer Care team. I know it will make their day. :)
Worked! Tip.. keep hitting power button until it turns off if it doesnt turn off the first time.. I had to hit power 8-9 times. Great video! 👍
Thanks for sharing!
Was about to give up and throw it in the trash but on the 8th hit it turned off. 😂
This was a huge help. Lost our tv remote but had an old universal Philips remote but no instructions. Got it to work with this video, thanks!
We're happy to hear the video helped. Don't hesitate to ask if you have any questions.
Thank you! I had been trying for an hour haha. I went on multiple different sites that said NOTHING about this. Thanks again!
Hi Shannon.
You're welcome! I'm glad this video was helpful. Thanks for letting us know!
Thank you so much! Got my remote setup in less than five minutes! 🙌🏾🙌🏾
We're glad to hear the video was helpful.
@@JascoProductsCompany0:52
Very good tutorial. The very best I have seen. I was able to reprogram my granddaughter’s Philips universal remote to her TV.
Hi!
I'm glad this video was helpful! Thanks so much for sharing! Should you have questions in the future regarding your remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
Thank you so much! I was supposed to have a movie night but I lost the remote and was running out of ways to fix the problem! The first code didn't work but the second time I tried it did! Saved my movie night!
That's wonderful! I'm so glad the video was helpful and you were able to enjoy movie night. Thanks for sharing. Should you have any questions in the future regarding your remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Lifesaver! No other info online about the code on my TV, or documentation how to auto search for the code on the remote
Hi Joe!
Thanks for sharing! I'm so glad this video was helpful. Should you have any questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
11-10-2020 This is the day you became a GOAT in my book, boss! Lol thanks!
Awesome! Thanks! I'm glad this video was helpful.
Bless this video tbh
This video saved me from having to leave my bed. God bless you sir
Hi Giovanni!
I'm so glad this video was helpful to you. Should you have any future questions regarding your remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Thanks for this video. Last time i had to manually go through all the codes!!
You're welcome! I'm glad it was helpful. If you have any future questions regarding your Philips remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Yay thanks I couldn't find instructions on the damn paper that came with it. This saved me
Hi!
You're welcome! I'm sorry the printed programming instructions were missing, but I'm glad this video was helpful. Thanks for sharing. If you have additional questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
I can't believe it took me this long to find a tutorial on the internet that actually works
Hi Marc!
I'm glad this video was helpful! If you have any other questions regarding your universal remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, Central Time. Have a great day!
Thanks, there is so much junk videos about this out there. Just wonderful, after hours of looking at wrong solutions, this took me seconds lol
Hi!
You're welcome! I'm so glad this video was helpful. If you have any questions in the future regarding your Philips universal remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Oh wow, after all this trying to find a compatible code. Thank you so much!
Please share this information with me as I'm right in the middle of trying to get the remote control to work the TV thank you
Took a while but i got it! Originally i looked for the code but that took forever, and i couldnt find a working code again. this saved me 🙏
Hi Lloyd.
Thanks for letting us know. I'm glad this video was helpful to you! If you have any additional questions regarding your remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, and we'll be happy to assist you.
I was ready to return the remote to Walmart. Thank u for saving me.🌹
You're welcome! I'm so glad this video was helpful! If you have any other questions regarding your Philips remote, please give us a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time, and we'll be happy to assist you.
Might want to slow down a little for instructions
Exactly
THIS VIDEO IS PERFECT!!!! so happy 😊 thank you Jasco!! Anybody can follow these directions ✔️✔️✔️
Hi, Amanda. We're happy the video helped. If you have any other questions, don't hesitate to ask or call our U.S.-based consumer care at 1-844-816-0320, M-F, 7 a.m.-8 p.m. Central Time.
Thank You, this info should be included in the manual.
Frl
Worked perfectly the first time. Thank you!
You're welcome! That's wonderful! Thanks for sharing.
I come back here everytime my son removes the batteries. Easiest tut for this remote.
Hi, Mike. We're happy the video helped. If you have any questions, don't hesitate to ask.
You’re amazing literally the best person on the planet. I love you
Thanks! I'm glad this video was helpful!
If you have questions in the future regarding your Philips universal remote, our U.S.-based Consumer Care is available by calling 1-844-816-0320, M-F, 7AM-8PM Central Time.
Sooo helpful 👍 followed along with the video the first watch through and worked perfectly. Thanks!
Wonderful! I'm glad the video was helpful. Thanks for sharing about your experience!
This video saved my life, thank you!!!!
Worked omg all this time I should have looked this up
That's great news! I'm glad this video was helpful.
@@JascoProductsCompany it work fora second but the other buttons doesn't work just the power and volume lg thin q 65 inch
Only video that actually worked
I'm glad it was helpful!
Thank you!!!! I've spent so much time on this.
You're welcome! I'm so glad this video was helpful.
@@JascoProductsCompany will you be my wife
Thank you best video ever
You're welcome! I'm glad this video was helpful. If you have questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
Just sat for 30 minutes trying every code then I watched this video and connected my tv in seconds !
Hi!
I'm so glad this video was helpful and that you were able to get your remote set up. Should you have any questions in the future about your remote, feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
I second the customer service number at the end. Spent an hour trying on my own before calling. Four minutes total on the phone and we're good to go.
That's great! I'm glad they were able to help you so quickly.
OMG! This works! Clutch! Thank you!!!
You're welcome!
Thank you for posting this I was getting frustrated and this worked perfectly
You're welcome! I'm glad the video was helpful. Thanks for sharing!
Took awhile but it finally worked.
Hi Branden.
Glad to hear it! Should you have any future questions regarding your Philips universal remote, please feel free to call our U.S.-Based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
This video is a God send!! Thank you!!!!!
Hi Kaitlyn!
You're welcome! I'm so glad this video was helpful. Should you have any future questions regarding this remote, please feel free to contact our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time.
Worked like a charm!!
Wonderful! I'm so glad this video was helpful. Thanks for sharing.
If you have any questions in the future regarding your Philips universal remote, our U.S.-based Consumer Care is available at 1-844-816-0320, M-F, 7AM-8PM Central Time.
Life saver. Thanks a lot! 🙏🏼
You're welcome! I'm glad this video was helpful to you. Have a great day!
@@JascoProductsCompany 🎉🎉🎉
❤
Took me 10 seconds thx
You're welcome! That's great! If you have any questions in the future regarding your Philips universal remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Thank you kindly! It worked☺️
Great! You're welcome! If you have questions in the future regarding your Philips universal remote, our U.S.-based Consumer Care is available at 1-844-816-0320, M-F, 7AM-8PM. Just give us a call. We'll be happy to assist you.
You are a legend thank you
You're welcome! I'm glad this video was helpful.
If you have any questions in the future regarding your Philips universal remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
THIS WAS SOOOOO HELPFUL THANK YOU SO MUCH IT WAS LESS THAN 3 minutes
Hi Ava!
That's awesome! Thanks for sharing about your experience. I'm so glad this video was helpful to you.
If you have any future questions regarding your remote, please feel free to call our U.S.-based Consumer Care team at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Great success! Thank you!
How?
Hi.
You're welcome! I'm glad this video was helpful. If you have any questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi!
If you have questions or would like assistance programming your Philips universal remote, we would be happy to help. Please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time so we can assist you. Thanks.
Thank you so much
You're welcome! Have a great day!
Yes thank you so much what a lifesaver (edit) wow this video needs more likes
It will turn it off and on.. and a few other functions work like the volume. But none of the other buttons work. Like to scroll through menus I can’t use the up down left right pad.
Hi Josh.
Thanks for reaching out. It sounds like you may be experiencing partial code functionality. Simply stated, your remote is using a code that only controls some of your device’s functions. Device manufacturers will reuse portions of their codes with alternate models, so there’s most likely another code stored in your remote that will provide better functionality. To locate it, try reprogramming the remote using direct code entry for each of the other codes for your TV as noted in the code list or try continuing on with the automatic code search method. Here are some helpful programming links:
Direct Code Entry - ua-cam.com/video/Z_4yKJk5i30/v-deo.html
Online Code List - byjasco.com/remotecodes
Auto Code Search - ua-cam.com/video/IdH6tc0dy4Y/v-deo.html
If you have additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
I put the batteries in and the red light went on right away. None of the directions here did anything. The light just remains lit constantly with no blinking as I follow these directions.
My device is probably defective?
Hi Eddie.
Thanks for letting us know. I'm sorry your remote isn't working properly. If you've not already done so, please try resetting your remote to factory settings using the following steps:
1. Press and hold the SETUP button until the red light stays on, then release it. The red light will remain on.
2. Press and release the MUTE button.
3. Press and release 0 (zero). The red light will blink twice and turn off. Your remote is now reset to factory settings.
Please try programming your remote following the steps in the video or the steps in the Direct Code Entry video shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html.
The Direct Code Entry method requires the Code List that came with your remote. If you no longer have it, you can look up the codes online at byjasco.com/remotecodes.
If your remote is still not working as expected or you would like free technical assistance, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
Thanks man
This video helped me so much tha k you!!
Thank you
You're welcome!
great video!
Thanks! I'm glad it was helpful. If you have any questions in the future regarding your Philips Universal Remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Turn on your tv manually.
Hold SETUP button until light is on constant red.
Press TV button once (red light will remain on)
Put in TV code from list in remote box (4 digits)
Turn off tv and then turn it on
That customer service line is everything! I followed these simple instructions from phone call and it worked like a charm for my element tv
That's great! Thanks for sharing! I'm glad they were helpful in getting your remote set up.
My remote doesn't find a code that turns the TV off even after trying 10 times or so. Any recommendations? Toshiba TV
Hi.
Thanks for reaching out. If you've not already done so, try programming your remote using the direct code entry method. You can view those instructions here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html. If you no longer have the code list that came with your remote, you can look up your TV's code online here: byjasco.com/urccodes.
If you have additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
Hi my tv is off but I can’t do nothing else like volume up and down and th home button and Menu ext… can please help me with this
Hi!
Thanks for reaching out. It sounds like you're experiencing partial code functionality. Simply stated, your remote is using a code that only controls some of your device’s functions. Device manufacturers will reuse portions of their codes with alternate models, so there’s most likely another code stored in your remote that will provide better functionality. The quickest way to locate it is to use the direct code entry method (see link below) to test each code for your device. The codes are found in the code list that came with your remote and are also available online at byjasco.com/urccodes.
Direct Code Entry - ua-cam.com/video/Z_4yKJk5i30/v-deo.html
If you have questions or would like additional help, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, Central Time, and we'll be happy to assist you.
This was AWESOME 😎 thank you!!!
You're welcome!
I have philips fw-v28 and philips universal remote how to set it up ??
Hi.
Thanks for reaching out. The Philips universal remote can be programmed using Direct Code Entry or Auto Code Search. Here are the links to those instructional videos, as well as the link to a code look-up tool for your Philips audio device.
Direct Code Entry Programming - ua-cam.com/video/aOORjDW4a-0/v-deo.html
Online Code List for Direct Code Entry Programming - byjasco.com/urccodes
Auto Code Search Programming - ua-cam.com/video/Yk5UsXm9ouQ/v-deo.html
Master Volume Control Programming - ua-cam.com/video/Bm_E2LE-5lM/v-deo.html
If you have additional questions or would like us to walk you through the programming process over the phone, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to help you.
Thank you SOOO much!
You're welcome! I'm glad this video was helpful!
It worked! Thank you!
You're welcome! I'm glad this video was helpful. If you have any other questions regarding your universal remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, Central Time. Have a great day!
Thank you!!!
You're welcome! I'm glad this video was helpful. If you have questions in the future regarding your Philips universal remote, our U.S.-based Consumer Care is available by calling 1-844-816-0320, M-F, 7AM-8PM.
It worked thank you!
This worked great thank you!!!
You're welcome!
Soo useful. Thanks a ton!
You're welcome! I'm so glad this video was helpful.
Thanks just what I needed 👍
You're welcome! I'm glad this video was helpful. Should you have any other questions regarding your Philips remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time, and they'll be happy to help you.
So helpful thanks!
You're welcome!
I would like a written list of the steps, it says to return to step 4?
Hi, Jerry. Thanks for the feedback. Step four refers to pointing the remote at the TV and pressing the power button as shown at 0:27. If you know the model number of your remote, we can provide the correct user's manual. However, the manual at byjasco.com/media/manuals/SRP9368D_27-EnSp-Manual-v3.pdf also provides instructions for programming a Philips universal remote. You can also contact our U.S.-based consumer care at 1-844-816-0320, M-F, 7 a.m.-8 p.m. Central Time.
Omg thank you so much…!!!
You're welcome!
After the first TV cut off, the process stops working. I have a Phillips TV. What should I do?
Hi!
Thanks for reaching out to us. If you've not already done so, try programming it using the direct code entry method seen here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html
If you no longer have the list of device codes that came with your remote, you can find them here: byjasco.com/universal-remote-codes
If you need additional assistance or would like us to troubleshoot the issue with you over the phone, please call our U.S.-based Consumer Care team at 1-844-816-0320, 7AM-8PM, M-F, Central Time, and we'll be happy to help you.
Excellent
Hi!
I'm glad this video was helpful. If you have any questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, and we'll be happy to assist you.
what do you do if it only works to control volume after this?
Hi.
Thanks for reaching out. It sounds like you're experiencing partial code functionality. Simply stated, your remote is using a code that only controls some of your device’s functions. Device manufacturers will reuse portions of their codes with alternate models, so there’s most likely another code stored in your remote that will provide better functionality. To locate it, try reprogramming the remote using each of the other codes for your TV as noted in the code list for Direct Code Entry programming (shown at the link below) or continue on with the Auto Code Search method until you find a code that works properly.
Direct Code Entry Programming - ua-cam.com/video/Z_4yKJk5i30/v-deo.html
Online Code List -- byjasco.com/universal-remote-codes
If you have additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
What if the tv doesn’t have a power button
Hi!
Thanks for reaching out. If your TV does not have a power button, you can program your remote using the Direct Code Entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html.
If you no longer have the code list that came with your remote, you can find your TV's codes online here: byjasco.com/urccodes
If you have additional questions or would like further assistance programming your remote, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to help you.
HOw do you get it to turn on even if you can't turn on your tv
Hi Durand.
Your Philips universal remote comes preprogrammed for use with Samsung TVs, so if you have a Samsung TV, simply insert fresh batteries, making sure to match the polarity as noted in the battery compartment, and press the remote's POWER button. If your TV is a different brand and doesn't have an ON/OFF button to start the Auto Code Search programming process, the best way to program your remote is to use the Direct Code Entry method seen here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html and noted in the manual that came with your remote.
If you no longer have the Code List that came with your remote, you can look up the device codes here: byjasco.com/universal-remote-codes.
If you have additional questions or would like one of our U.S.-based Consumer Care team members to walk you through the programming process step by step, please give us a call at 1-844-816-0320, M-F, 7AM-8PM Central Time. They'll be happy to assist you.
Thanks man appreciate it🫡
You're welcome! I'm glad this video was helpful!
My universal remote control light doesn't stop blinking! It's not allowing me to even press and hold the setup button and do the code programming because it simply won't stop blinking. I've changed batteries, still blinking. Put slightly used ones, won't even blink once. Any advice? It is driving me insane because it won't stop blinking!!
Hi Brenda.
Thanks for reaching out. The auto code search method does make the light blink a lot as it scans through multiple groups of codes. However, at some point, the blinking should stop. If you're still having issues with the remote, I'd recommend removing the batteries for more than 10 minutes and then reinstalling them, making sure they're the newer batteries. You can also try returning the remote to factory settings by doing the following:
1. Press and hold the SETUP button until the red light stays on, then release it. The red light will remain on.
2. Press and release the MUTE button.
3. Press and release 0 (zero). The red light will blink twice.
At this point, I'd recommend you try programming your remote using the direct code entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html
If you no longer have the code list that came with your remote, you can look up the codes online here: byjasco.com/universal-remote-codes
You’re also welcome to give our U.S.-based Consumer Care team a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They’ll be happy to walk you through the programming process step by step and help you troubleshoot any issues that may arise during the process.
You saved me an hour
Well I wasted an hour 😂
Hi!
I'm glad this video was helpful! Thanks for sharing. If you have questions in the future regarding your Philips universal remote, please feel free to call our U.S.-based Consumer Care at 1-844-8160320, M-F.
Love it,it worked
That's wonderful! Thanks for sharing!
Does this work for all Philips universal remotes ?
Hi!
Yes, it certainly does! It works for all Philips universal TV remotes. If you have any additional questions, please feel free to give us a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time. We're here to help!
How can I use the remote control the youtube app and netflix on my tv
Hi Avreil.
Great question! In general, the APP hotkeys on our remotes are not programmable. Instead, they are set to automatically work with the APP key or keys your programmed TV/device prioritizes as first, second, etc. For example, if the TV you have programmed into the remote prioritizes Netflix, then the APP or APP 1 hotkey will take you to Netflix. If your remote has two APP hotkeys and your TV prioritizes Netflix first and then UA-cam, then press APP1 for Netflix and APP2 for UA-cam.
Should you have any additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
where to buy
?
Hi.
I'm not sure which specific universal remote you're referring to, but various Philips universal remotes can be found at retailers, such as Amazon, Target, Best Buy and byJasco.com.
If you have other questions regarding Philips universal remotes, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time.
HELP! - I watched this one, but it does not show how to program the remote that I just got. - Roku TV Replacement Remote Control by Philips, Works with Netflix, Hulu, Disney Plus, Sling, Apple TV, Video, IR Remote Control, Black, SRP6220R/27
Hi Ella.
Thanks for reaching out. The remote you have comes already programmed to operate your Roku-enabled TV, so no programming is required. However, if you have an Insignia or Sharp Roku-enabled TV, your remote might need additional programming. If you have one of those TV brands, please consult the Code List and instruction manual that came with your replacement remote. If you need to reset the remote to factory settings so you can start fresh, press and hold the SETUP button until the red light on the remote stays on. Then, press the REWIND button four times. The red light will blink twice. Your remote is now reset to factory settings.
I hope this helps. If you have additional questions or need further assistance with this, please call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to help.
I need to enter in the code to connect it
Hi, Kelly. Codes are available at byjasco.com/support/resource-library/universal-remote-codes. A video explaining the direct code entry process is at ua-cam.com/video/Z_4yKJk5i30/v-deo.html. If you have additional questions, our U.S.-based consumer care is also available at 1-844-816-0320, M-F, 7 a.m.-8 p.m. Central Time.
Looooove youuuu!!!
I'm glad this video was helpful!
If you have any additional questions, our U.S.-based Consumer Care is available at 1-844-816-0320, M-F, 7AM-8PM Central Time to assist you.
It won’t turn off i do over and over it’s late where I am I so tired why it is not turning off plz say why
You find the problem?
Hi.
Sometimes the Auto Code Search method can take a while as it searches through lots of device codes to find the correct one. If you're still needing to program your remote, you may want to try the Direct Code Entry method. This video will walk you through that process step by step: ua-cam.com/video/Z_4yKJk5i30/v-deo.html
If you need additional assistance, please call our U.S.-based Consumer Care team at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They'll be happy to help you.
I am trying so hard, so hard to change the input and my last Vizio remote stopped working!
Hi, Karl. We're sorry to hear you're experiencing issues with your remote. If the auto code search isn't working, try the direct code entry method shown at ua-cam.com/video/Z_4yKJk5i30/v-deo.html. Our U.S.-based consumer care is available at 1-844-816-0320, M-F, 7 a.m.-8 p.m. Central Time if you need additional assistance.
This worked one time, but after I saved the settings, it doesn’t work anymore. It also won’t work for any smart tv navigations.
Hi Keturah.
Thanks for reaching out. We would love the opportunity to troubleshoot the issue with you over the phone. Please call our U.S.-based Consumer Care at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be more than happy to assist you.
How do you get the code
Hi!
The auto code search method cycles through the codes built into the remote until it finds the best one for your device. Once the remote is programmed, if you'd like to identify which four-digit code it's using, you can follow the steps below:
1. Press and hold the SETUP button until remote's red light turns on.
2. Press and release the device button for the code you seek.
3. Press and release the ENTER button.
4. Press and release the "1" button and count how many times the red light blinks. That will be the first digit of the device's code. Repeat this step three more times using "2," then "3," and then "4" to retrieve the remaining second, third and fourth digits in the code.
5. Press and release the ENTER button to exit this mode.
If the auto code search method is taking too long, as sometimes it can be a lengthy process, you may want to try programming your remote using the direct code entry method shown here:
ua-cam.com/video/Z_4yKJk5i30/v-deo.html. For this method, you'll need to look up and test the individual codes for your device. The codes can be found in the code list that came with your remote or through our online lookup tool at: byjasco.com/urccodes.
If you have additional questions, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, and we'll be happy to assist you.
What’s the code for the 5 digit LG?
Hi!
There are many codes for LG TVs, but there are no 5-digit codes. I've noted the LG TV 4-digit codes below. When programming your remote using the Direct Code Entry method shown here (ua-cam.com/video/Z_4yKJk5i30/v-deo.html), simply start with the first code and work your way through the list until you find the best code for your device. Inside your remote's battery compartment, there should be a printed label that includes a CL3, CL4 or CL5 marking to let you know which LG TV code list to follow.
CL4 & CL5 LG TV codes:
6021, 0001, 5511, 3001, 1911, 1181, 1221
CL3 LG TV codes:
0001, 5511, 3001, 5501, 3021, 3091, 3221, 3281, 3311, 5271, 0131, 0251, 0611, 0761, 0931, 1181, 1221, 1471, 1501, 1911, 3811, 4731
For future reference, you can lookup device codes online here: byjasco.com/universal-remote-codes
If you have any additional questions, please call our U.S.-based Consumer Care team a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They'll be happy to assist you.
I hope this information is helpful to you!
Why is all the online info not helping. Hours of reading and pressing and after this video still nothing. I have a 2008 Philip's universal remote with a Dynex tv.
Hi!
Thanks for reaching out. I'm sorry this has been a frustrating process. If you've not already done so, I encourage you to try programming your remote using the Direct Code Entry method (see link below). When going through the process, please make sure you're pointing the remote's infrared light at the device you're wanting to program. There should a direct line-of-sight path between your remote and the device.
Direct Code Entry Method: ua-cam.com/video/Z_4yKJk5i30/v-deo.html
There are five codes for Dynex TVs. Simply start with the first one and then go to the next until you find one that works the best for your particular TV. For your convenience, I’ve included the codes here:
Dynex TV Codes: 3141, 5311, 3161, 0371, 2891
You’re also welcome to give our U.S.-based Consumer Care team a call at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They're here to help, and they'll be happy to walk you through the programming process step by step and troubleshoot any issues that may arise during the process.
I hope this information is helpful to you!
My Philips Universal remote does not have a "setup" key. What alternate key do I use?
Hi Mark,
Thanks for contacting us. The "setup" key is standard on all of our current Philips TV remotes. Sometimes the "setup" key is pretty small, depending on which Philips remote you have. If you've not already done so, check the manual that came with your remote. It should point out the location of the "setup" key. If you're still not finding it or need additional assistance, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM, Central Time. They'll be happy to help you.
FINALLY!
I called the service line at end of video because my Philip remote still wouldn’t work.
They gave even simple instructions and it worked
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Turn on your tv manually.
Hold SETUP button until light is on constant red.
Press TV button once (red light will remain on)
Put in TV code from list in remote box (4 digits)
Turn off tv and then turn it on
----
Best customer service line to call!
That's great! Thanks for sharing! I'm glad they were helpful in getting your remote set up.
Would these same steps work for a magnavox remote on a Phillips tv?
Hi Yadimar!
I would recommend you follow the Magnavox remote programming instructions that came with your remote. If you no longer have those instructions, you should be able to find assistance on the Magnavox website: www.magnavox.com/en/
I thanks. Found my code book it's faster
Great! I'm glad that worked out for you. Should you have any questions in the future regarding your remote, feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time.
Well you got it turned on, ive been stuck on the volume thingy for about 35 mins im getting really mad
Thanks for reaching out. We're here to help. If you haven't gotten it figured out yet, you can either try programming your remote using the Direct Code Entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html with the Code List that came with your remote or found online here: byjasco.com/urccode, or you can call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to troubleshoot the issue with you.
If you're trying to program the Primary Audio Control, those instructions can be found here: ua-cam.com/video/mojJK7Q46zE/v-deo.html
I hope this information is helpful to you. If you have additional questions, please give us a call at the number noted earlier, and we'll be happy to assist you.
About how long does it take to find a code?
Hi Jonathan.
Sometimes it may take a while for the auto code search to find the correct code. For a quicker alternative, try using the Direct Code Entry method shown here:
ua-cam.com/video/Z_4yKJk5i30/v-deo.html
If you no longer have the code list that came with your remote, you can find your device codes here: byjasco.com/universal-remote-codes
If you have any additional questions, please feel free to call our U.S.-based Consumer Care team at 1-844-816-0320, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
@@JascoProductsCompany okay thanks
I have a pixel tv I can’t seem to find a code to work on my tv 😢
Hi.
Thanks for reaching out. I wish I had a code for you, but a Pixel TV is not compatible with this Philips universal remote. If you have additional questions, please feel free to call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.
My tv turns off but never syncs with the TV any suggestions?
Hi Cameron!
Thanks for reaching out. Have you tried programming your remote using the Direct Code Entry method? If not, give that a try. Here's the video explaining that process: ua-cam.com/video/aOORjDW4a-0/v-deo.html. Also, when programming your remote, you'll want to make sure that there's a clear line of sight between the remote and the device. If your remote is still not working properly, we would love the opportunity to troubleshoot it with you over the phone. Please call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.
Which remote is this? The model number? I need one of these remotes for my Phillips tv.
Hi Sammy! While the instructions in the video will work with any Philips universal remote, the remote we used is the Philips 6-Device Bluetooth Programmable Universal Remote (SRP2017B/27). It can be programmed as shown above or you can download the free MyTouchSmart Remote Control app to your iOS or Android device and use the app to program it, which makes programming the remote even easier. The app also has a Find-it feature that helps you find your remote if it happens to get lost between the couch cushions or elsewhere within a certain radius. When the Find-it feature is activated from your smartphone, the remote will beep until it's found. Aside from the effortless programming, it's one of my favorite features about this remote. Should you have any additional questions, feel free to contact our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time. Have a great day!
@@JascoProductsCompany Thank you for the tip. I am getting a remote tomorrow. Thanks.
@@sammyh8368 You're welcome. That's wonderful! Have a great day.
Wait what's step four again???
Hi.
Step 4 is shown at the 0:30 mark: Point the remote at the device, then press and release the power button. The red light will blink and then remain on after cycling through 10 codes. After you complete this step, if your device doesn't turn off, repeat this step to have it cycle through the next 10 codes.
It may need to cycle through a lot of codes, so a quicker method of programming your remote is the Direct Code Entry method shown here: ua-cam.com/video/Z_4yKJk5i30/v-deo.html
The online code list can be found here: byjasco.com/urccodes
If you have additional questions, please call our U.S.-based Consumer Care at 1-844-816-0320, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.