Audience Q&A: Tilman Fertitta

Businessman Tilman Fertitta answers questions from our live studio audience, including:
- How do you ensure good customer service in your businesses?
- Why did you choose to take Landry's private?
- Where do you draw the line between protecting the Houston Rockets brand and letting a player express his opinions?
- What's your vision statement?
- Talk about your family and businesses in Galveston.
#TilmanFertitta #Business #OverheardPBS
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