Hey there! Just wanted to share my experience with the video. While trying to follow along, I ran into an issue where I couldn't activate email because the MX record wasn't covered in the tutorial. Now, without setting up the MX record properly, I couldn't move forward with the setup. It's a crucial step in configuring email services associated with your domain, and unfortunately, it was missing from the video.
I think this is a great feature and tutorial. However if you have 70 websites and let's say, some stop sending emails for a reason, you have no way to know. Unless you read every report every few days. It would be great if there was a feature that you receive an email notification if there is any connection issue with the email delivery :)
When verifying my domain for elastic email, how do I do this without messing up my current host email settings? Example: I have Zoho email SMTP settings in use on my DNS settings for my domain - I also host 2 emails from this domain on Zoho. Since I would be using Elastic Email for SMTP, would I just replace the current settings from SMTP (Zoho) in my DNS to the Elastic Email settings ONLY? I’m not sure if I’m typing it correctly, but I basically setup Zoho SMTP with my domain but want to keep hosting my email with Zoho and use Elastic Email for SMTP only. How do I do this without ruining my email host? Do I just replace the Zoho settings in DNS records with Elastic Email instead and this will keep my email hosting with Zoho? Basically I want to make sure anyone can email me to my Zoho hosted email address and I can message them directly, while allowing one of those email addresses to work with Elastic Email to send woocommerce email notifications and new order emails to myself. I prefer not to touch my DNS settings yet until I know I won’t lose my email hosting with Zoho thanks!
Hi @Ender_gamer28742, If you are using an email service, you can utilize MX records. If not, you can add dummy records solely for verification purposes. Please add this MX record to your DNS Manager. Records MX Host/Name @ or left blank Value: mx1.emailsrvr.com priority: 10 TTL: 3600 seconds or lowest allowed You can also check this article for adding details for MX records support.cloudways.com/en/articles/5130879-how-to-activate-the-elastic-email-add-on?id=932966&data1=youtube&data2=elasticemail_tutorial If you are using Rackspace email or Gsuite, you have MX record already configured with it and don't have to point any additional records. If you don't have a Mailbox you can use inexpensive Rackspace email add-on on Cloudways. Here is the detailed tutorial for it. ua-cam.com/video/8ypByYck7S0/v-deo.html
I tried to use this even after verifying my domain this still did not send a test email to my domain. Is this supposed to work with Google Workspace? I canceled my server, but willing to try this again. I would rather use Elastic email if I have a choice and use Cloudways if I have the option.
Hi @darinjohnson3671 Thank you for reaching out. To assist you further, kindly provide us with your ticket number and registered email address via DM on Facebook or Twitter. Our dedicated team will promptly investigate the server setup in your account and verify if the domain is correctly verified for Elastic Emails. We assure you that we will respond to you as soon as possible. Thank you for your cooperation.
@marianorojo At the moment the max we are providing the package of 1M emails not more than this, to upgrade it further you need to purchase the plan directly from Elastic email. Further You can find the pricing and plans here: elasticemail.com/email-marketing-pricing
Hey there! Just wanted to share my experience with the video. While trying to follow along, I ran into an issue where I couldn't activate email because the MX record wasn't covered in the tutorial. Now, without setting up the MX record properly, I couldn't move forward with the setup. It's a crucial step in configuring email services associated with your domain, and unfortunately, it was missing from the video.
Very helpful. Thank you for taking the time to shoot and upload this.
Thank you for watching. We are soon coming with more helpful content
I get a fail on MX record (red) however it is still added to the verified email names and still works. Might be worth pointing that out :)
This is awesome content. Thanks for the extra effort put in, Cloudways is amazing.
Thankyou for the shoutout! :)
This was so darned efficient! Thank you!!
@jamesgibeson
We are glad it helped you. Stay tuned for more helpful content.
MX records are not working
I think this is a great feature and tutorial. However if you have 70 websites and let's say, some stop sending emails for a reason, you have no way to know. Unless you read every report every few days. It would be great if there was a feature that you receive an email notification if there is any connection issue with the email delivery :)
When verifying my domain for elastic email, how do I do this without messing up my current host email settings?
Example:
I have Zoho email SMTP settings in use on my DNS settings for my domain - I also host 2 emails from this domain on Zoho.
Since I would be using Elastic Email for SMTP, would I just replace the current settings from SMTP (Zoho) in my DNS to the Elastic Email settings ONLY?
I’m not sure if I’m typing it correctly, but I basically setup Zoho SMTP with my domain but want to keep hosting my email with Zoho and use Elastic Email for SMTP only.
How do I do this without ruining my email host? Do I just replace the Zoho settings in DNS records with Elastic Email instead and this will keep my email hosting with Zoho?
Basically I want to make sure anyone can email me to my Zoho hosted email address and I can message them directly, while allowing one of those email addresses to work with Elastic Email to send woocommerce email notifications and new order emails to myself.
I prefer not to touch my DNS settings yet until I know I won’t lose my email hosting with Zoho thanks!
what MX Record do I need to use
Hi @Ender_gamer28742,
If you are using an email service, you can utilize MX records. If not, you can add dummy records solely for verification purposes.
Please add this MX record to your DNS Manager.
Records MX
Host/Name @ or left blank
Value: mx1.emailsrvr.com
priority: 10
TTL: 3600 seconds or lowest allowed
You can also check this article for adding details for MX records
support.cloudways.com/en/articles/5130879-how-to-activate-the-elastic-email-add-on?id=932966&data1=youtube&data2=elasticemail_tutorial
If you are using Rackspace email or Gsuite, you have MX record already configured with it and don't have to point any additional records. If you don't have a Mailbox you can use inexpensive Rackspace email add-on on Cloudways. Here is the detailed tutorial for it.
ua-cam.com/video/8ypByYck7S0/v-deo.html
Can i use fluent SMTP plugin for reports and resend emails?
@TheRateDMX
Yes there is no restrictions to use SMTP plugin but SMTP service should be in place like Elastic email etc
I tried to use this even after verifying my domain this still did not send a test email to my domain. Is this supposed to work with Google Workspace? I canceled my server, but willing to try this again. I would rather use Elastic email if I have a choice and use Cloudways if I have the option.
Hi @darinjohnson3671
Thank you for reaching out. To assist you further, kindly provide us with your ticket number and registered email address via DM on Facebook or Twitter. Our dedicated team will promptly investigate the server setup in your account and verify if the domain is correctly verified for Elastic Emails.
We assure you that we will respond to you as soon as possible.
Thank you for your cooperation.
What happen when I get the limit of 1.000.000 emails? Can I upgrade? How?
@marianorojo
At the moment the max we are providing the package of 1M emails not more than this, to upgrade it further you need to purchase the plan directly from Elastic email.
Further You can find the pricing and plans here:
elasticemail.com/email-marketing-pricing
My Email Got Spam