Creation of email integration is simple with few clicks through channels and interface by creating the email channel. This would automatically create the email listener and start the listener in admin studio. :)
Hi, Thanks for the information. Is there any video available on how to handle exception when email service is down/ when email cases are not created then service down email should be sent to the recipients
As of now no videos, I can check for this. And if email listener/ service is down e-mail would present in mailbox with unread status and once it will be up, it can pick-up all unread email and process it.
There is an option in the email listener rule. Please check.. if not you can update the service email mapping rule to use the parse rule. There is also an option to parse the XML in the service activity with method Apply- Parse method.
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Creation of email integration is simple with few clicks through channels and interface by creating the email channel. This would automatically create the email listener and start the listener in admin studio. :)
I agree
That works for outbound email integration but for inbound email integration we need to configure listeners
Very Informative as always.
Hi this is only for inbound emails do we have a video for how to sent a email from Pega to mailbox outbound
Hi sir ,
Is there a way to stop the cases from recreating.
Great information can you please explain what is work pool
Hi, Thanks for the information. Is there any video available on how to handle exception when email service is down/ when email cases are not created then service down email should be sent to the recipients
As of now no videos, I can check for this. And if email listener/ service is down e-mail would present in mailbox with unread status and once it will be up, it can pick-up all unread email and process it.
Hi It's possible to download more than 2 cases pfd at the same time.
What's the video link to set password for application and use for receiver email?
Resolve Gmail /Google SMTP less secure apps connectivity Issue
ua-cam.com/video/yuT6PhH-5iw/v-deo.html
Hi sir ,from "enable email listener" also option we can start the listener right instead of navigating to admin studio???
If you enable mostly it should start auto, if not anytime can be navigated to admin studio and start/restart.
After creating a case using email listener how can we configure to move those mails into specific (delete folder) from inbox....any idea
You can con select option to deleted after processing from pega and it might the delete the email, some options is there, please check once.
Hi sir done correctly but receiver connectivity fails what may be the problem sir
Check gmail pop-3 details.
If we pass XML data in body,then how we will add to case properties
I have never got that use case, need to try and see.
There is an option in the email listener rule. Please check.. if not you can update the service email mapping rule to use the parse rule. There is also an option to parse the XML in the service activity with method Apply- Parse method.