Some of the bikes we've seen this issue on has been fixed with a firmware update to the derailleur which gives it more range to micro adjust. This bike however also had a defective cassette with some janky teeth
Same thing for me in the 2nd highest gear. I am going to the shop so they can look at it. I have a few hundred miles on my 24 Supercaliber 9.9 XO, so not happy about this.
I had a similar issue with my GX AXS transmission, it happened, since then, when I released the screw fixing the rear derailleur to the frame. Anyway AXS was new thing to me, hence I did not realize there is an exact process how to install it correctly and not just tighten it back. It produced some crazy things and sounds on 3rd cog, but when I followed the installation video from SRAM, ( called - SRAM Eagle AXS Transmission System Installation ) everything works well (for now). I will keep you posted if it appears again. I hope this helps!
Same problem on the same bike. I re-torqued everything and it worked. Axle was slightly under torqued.
Worn chain was the fault when I had that
Design flaw on the 3rd cog?
Different drivetrain, but I had same exact issue and it was the chain. Wasn’t worn either, but swapping it fixed it.
Have you tried the derailleur micro adjust and check if it's a frozen link?
Same here, new bike. I try a new cassette with same problem. Waiting for Sram now
You have frame alignment issues. Send back the frame under warranty
same problem here. 14 miles new
Same setup, exact same issue (3rd to cog). Brand new setup...
Some of the bikes we've seen this issue on has been fixed with a firmware update to the derailleur which gives it more range to micro adjust. This bike however also had a defective cassette with some janky teeth
Same issue with lauf seigla bike. I fixed the problèm with micro adjust
try a 0.70 Spacer Under the cassete should work then saw somone fix it like that
Same thing for me in the 2nd highest gear. I am going to the shop so they can look at it. I have a few hundred miles on my 24 Supercaliber 9.9 XO, so not happy about this.
I had a similar issue with my GX AXS transmission, it happened, since then, when I released the screw fixing the rear derailleur to the frame. Anyway AXS was new thing to me, hence I did not realize there is an exact process how to install it correctly and not just tighten it back. It produced some crazy things and sounds on 3rd cog, but when I followed the installation video from SRAM, ( called - SRAM Eagle AXS Transmission System Installation ) everything works well (for now). I will keep you posted if it appears again. I hope this helps!
Seems like a worn chain
Gut the same issue. Brand new system.
I have same issue 3rd cog brand new out of the box on new frame.
same issue on two cogs. brand new transmission.
hi so did you solve this? im having the same issue on my pivot shuttle :-(
Have the same issue at my pivot shuttle. two cogs don't work properly. all other are fine.
@@mikeneumann220 and did you get it replaced under warranty?
I’ll stick with OG AXS
i also love the og axs but hate the weak clutch on it.