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How to reinstall macOS from macOS Recovery - Apple Support
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- Опубліковано 17 сер 2024
- Learn how to reinstall the operating system on your Mac, using macOS Recovery.
To learn more about this topic, visit the follow article:
How to reinstall macOS from macOS Recovery: apple.co/3h6TXpA
Additional Resources:
Contact Apple Support for Mac: apple.co/Mac
To subscribe to this channel: / applesupport
To download the Apple Support app: apple.co/2hFtzIv
Apple Support on Twitter: / applesupport
Any1 else doing this because your mac was laggy
That was an unbelievable save...I lost one weekend plus two days trying to figure out what went wrong when from an error my data was erased and sent back to stone age, at bottom of old version....My apple ID started acting crazy didn't recognize my account, I couldn't start upgrading version from Apple Store, I was stuck in time with that slow version. I tried almost everything, I even contacted the Apple Support team, without success, until accidentally I saw your tutorial and in 5 seconds, my mood jumped from dispare to happiness. Not just I have my version back, I skipped to last possible version allowed to my system, I mean Catalina. Thank you again and God bless you!
For M1 chip macs you don’t need the command r just when you shut down hold the power button until it enters macOS recovery
THANK YOU!!!
Omg you‘re the greatest! Thank you so much! 🤩
how do you install the factory version of the mac tho??? cuz it says that it only installs the current version again
Simple, brilliant no nonsense guide. Thanks very much
I have erased and repair the disk but whenever I install the macos the “failed to personalised the software update” promt error occurred. I am stucked in that error since.
did u find out how to fix it?
@@originalesliere-repair the disk or replace it.
watching this without a MacBook: 👁 👄👁
Same
Me watching on a windows 10 👁👄👁
Same
That was also me as well
Edit: See 👁👄👁
Edit2: I have a MacBook Pro Now
Me watching on a windows TOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
I love apple support videos. I just watch them for fun because of how easy it is to watch and the smooth animation. Its kinda like Vsauce
the wireless mouse is not working during this. How do I move to the next screen using the keyboard?
Hey there. We’d be happy to point you in the right direction. If possible we’d recommend trying to use a different mouse, or connecting the current one via a cable, if applicable. If you’re unable to do that, then you’ll want to make sure that one is working with another computer.
If you can confirm that the mouse is working, then we’d recommend reaching out for additional support here: apple.co/GetSupport
@@applesupport thank you Apple tech! That’s great customer service.
If you're having trouble booting to recovery, try holding down the key combination until you see the status bar, and not just the Apple logo... sometimes the status bar appears a few seconds later. I've seen Macs boot back to their current OS many times when users don't wait until the status bar appears. Just a tip if anyone is getting frustrated :).
Mine never goes into the recovery mode. Any suggestion?
Hey there, and thanks for reaching out! We’re happy to provide some information.
If you’re having trouble getting your Mac into recovery mode, try key combinations listed here: s.apple.com/dE3a7C5q8B
You can also look here for more details: s.apple.com/dE4R4C1o5c
If you’re still having issues, please reach out to us here: s.apple.com/d2s4g839s5
Thanks, and have a great day!
@@applesupport hey apple, do you know how to get out of the recovery mode? i tried to reset my password but it took me to recovery mode.
Thanks for reaching out to us about your Mac. We’re here to help!
You should be able to restart the Mac to exit Recovery Mode. This article can help you reset your Mac password as well: s.apple.com/dE4a0U6g3g
Should you need any additional assistance please don’t hesitate to reach out to our support team here: apple.co/GetSupport
@@applesupport hey i need help how do i drag the mac os recovery window to the external screen my internet screen doesnt work
youtube is going wild with these 2020 recommendations
Hht
I searched this up
My Mac says the installer information on the recovery disc is damaged ! I am stuck please help
We’re happy to help. Try the steps in this article if you’re having trouble reinstalling macOS: s.apple.com/dm4W8n1G0O
If you need additional assistance, contact Apple Support here: apple.co/GetSupport
Hello, can i do a Time Machine backup while in recovery mode ? I am stuck in an update loop
Thanks for reaching out. We’ll be happy to help! It would not be possible to make a Time Machine backup in Recovery. We’d suggest booting up in safe mode. This may let the update install as expected. You can see more about safe mode here: s.apple.com/dE4b3o8z2L If that doesn’t resolve the issue for you, please reach out for further help here: apple.co/GetSupport
Thanks. Just doing this now. The progress bar says "About 828,943,430 hours and 2 minutes remaining". Better put the kettle on then!
Is this a joke?
@@official0162 nope, it happens sometimes
Lol 😋
I love clear instructions thank you so much.
Not successful on my MacBook Pro 5.1 Version OS 10.11.6 they said: No packages were eligible for install
You saved my life! Your explanation is very clear.. step by step. Million thanx!!!
yes same apple support saved my life aswell
How
Hello, can you make a video on how to repair the disk utility please. On online article of apple it says to run first aid but not getting that. It will appreciated if you make a video on that
Great video however you dont mention everything before get to the part where you show in this video, do you another video for that ?
When you say the screen me ght go empty for minutes at a time, do you mean completely black, like with no backlight at all? Cos that was the problem I was having in the first place, and I'd just got 3 minutes left to reinstall, and my screen went blank again
Thanks for commenting. It may be expected for the screen to go black briefly during the reinstall. If it’s not coming back on or if your reinstall isn’t completing, we’d recommend contacting Apple Support for further assistance here: apple.co/GetSupport
Pls make a vid how to delete/change addresses or locations in maps bc Idk how to delete/change my house location after I moved out
support.apple.com/guide/maps/save-directions-or-a-location-mpsa4871840a/mac
I was having difficulty using Command and R when restarting as it wasn't showing me a drive to install the original OS which was OS X Yosmite 10.10. Turned out using Option, Command and R made my computer look for the most up to date OS for my computer (Mac Air early 2015). macOS Monterey popped and allowed me to select and follow the steps for install. Yay! So simple but took me a while to find the right advice on line.
SAME. Except I WANTED the original OS X but mine is the MacBook Air 2015 too but my first supported update was OS X El Capitan, and it wouldn’t install it, so now I’m here trying to find ways to reinstall Monterey😭😭😭
It’s not showing a disk to install
You can try recovery over the Internet.
Try all 3:
Command-R: Start up from the built-in macOS Recovery System. Use this key combination to reinstall the latest macOS that was installed on your system, or to use the other apps in macOS Recovery.
Option-Command-R: Start up from macOS Recovery over the internet. Use this key combination to reinstall macOS and upgrade to the latest version of macOS that’s compatible with your Mac.
Option-Shift-Command-R: Start up from macOS Recovery over the internet. Use this key combination to reinstall the version of macOS that came with your Mac or the closest version that’s still available.
If nothing repairs the missing partition, then your Mac needs to be seen at an Apple Authorized Service Provider or Apple Store.
Reach out to us directly for more help. apple.co/GetSupport
Thanks.
@@applesupport thank you for replying
Hey Apple support I want to record my screen with internal audio only please make update on it I want to see viedo on it as soon as possible
If I chose install will I lose my files ?
Hey, When I attempted to reinstall Mac OS, no disk showed up to put it on. Thanks for the help
Thanks for reaching out on this, we’d be happy to help! Check out the information here: s.apple.com/dE0w4r5x8K regarding “If the installer does not see your disk”. If you are still needing assistance after those steps, reach out to us here: s.apple.com/dH5n3C9o3t.
Do I need to download drivers again or is that a Windows thing? Also I used Boot Camp and whenever I click restart in OS X it says something like cannot find boot drive or something
We want to get your questions answered and any issues resolved. We’ll need more information from you in order to assist. With that said, please reach out to our technical support team using this link, for continued assistance: apple.co/GetSupport
Thank you!
Really needed this thank you 😊
does it delete everything off ur mac?
A reinstall does not erase your Mac. However, you have the option to do so if you’d like. You can see more about erasing your device here: s.apple.com/dE4z7r3M0b
If you have any additional questions, please visit us here: apple.co/GetSupport
Erasing your disk will…
@@applesupport that's for airpods wtf??
@@applesupport seriously? is it a prank? the first one is for airpods lol. we want mac lmao.
When I try to reinstall macOS it works perfectly, until I chose the disc. It said that the file can not we saved on it. What could I do next?
A lot of websites say that I have to erase my files, but I have some old photo's and important documents on them that I did not save in Time machine.
Hey there, and thanks for reaching out! We’d be happy to help. If having issues with reinstalling the macOS on your device, give the steps listed in the following resource a try: s.apple.com/dm4z3d0z7n
If you continue to run into issues after going through the steps above, reach out to Apple Support directly from this link here: apple.co/GetSupport
Can you do this but with windows cause I've been trying to go back to my MacOS but its only showing windows, My macOS disk isnt there. Please help
We’d like to help on this. Connect with our Mac experts here: apple.co/GetSupport
Why is it taking so long to install? It’s been 3h right now.
Is your problem fixed now, because I am currently facing it 😭
Even me today over 5 hours now 😭😭😭❤️
Same for me
While we’re unsure of what exactly is the issue you’re referring to, if the details within the links in our UA-cam post do not help resolve it, we recommend reaching out to us using our main support link here: apple.co/GetSupport
How do i unmount a file/disk when it says it is in use?
Hi i did shift+option+command+R at the moment i have managed to have progress now. Trying to install mac OS and see if it works thanks a lot otherwise would have just given up and bought a new one. Just needed to have access to files badly
Can You guys help me? When i open my Mac it stays with the white screen and when i see the Apple Logo the line under it its black and it wont boot and when it was working it would keep on closing or it will just freeze
Help is here. We’d recommend trying to start up your Mac in safe mode by referencing this article: s.apple.com/dE5a5U8z8Y If you’re able to start up properly in safe mode, try restarting your Mac again to allow a normal boot up.
If the behavior persists, contact Apple Support using this link: apple.co/GetSupport
Saved me 4000 bucks 😂😂 I am cancelling my visit to apple service centre. Thank you for the informative video.👍
It is litterally Apple
@@thesickensquirral3669 what’s that supposed to mean
@@korbenbutterworth3479 the original poster just told Apple he is saving $4000 from their video.
so I justed wasted $140 to repair my mac book pro when I could have done this
shoulda googled it💀 most people are scared to google things and do it themselves but how do you think tech repair people do things🤣
after big sur, i used the SHIFT+OPTION+COMMAND+R, it prompted an installation of macOS sierra after a spinning globe for a couple of minutes, then installed macOS in an external hard drive
Hi, hope you could kindly help.
Tried to reinstall macOS according the three mentioned companions but unfortunately it’s not working.
My Mac book Air version is 10.15.7
Useful video, thanks. However, I erased my drive first as I want to sell my Mac. When reinstalling the OS it requires me to sign in to my Apple ID. Should I do this and then sign out once installed? Thanks.
Sign in should only be needed to download the macOS installer. Continue with the steps here to reinstall macOS: s.apple.com/dE0q4u4M8w
If you need further assistance, please don’t hesitate to reach out for support here: apple.co/GetSupport
UPDATE ON THIS IF YOU DONT WANNA SEE THE UPDATED VERSION: On M2 Macs, Press and Hold the power button on startup, This will give you “Recovery Options” and select Options.
So How do I get to the Utilities screen like before
Same here I’m sticking on loading screen how do fix this Big Sur download was a waste of time
Thank you but I found out, well I think my Mac doesn’t support Os? Can u tell me pls how to fix that because the commands won’t work.
Convert yours into a windows book.(mac running on windows 10) dont forgot to install drivers for it
@@generalsquirrel9548 do you know how to get a disk because there’s no disk for me to click on when I press reinstall MacOS
An os is an operating system all computers support one
@@generalsquirrel9548 not all of them can run boot camp and this won’t fix their issue. M1 MacBooks do not support windows due to the different cpu architecture’s
When I try to download the mac os, i choose the disk then it says "An error occurred while reading device owners. Ensure that a user is allowed to administer this computer."
yeah same !! i cant find anything that will help :(
good video!
what if i lets say accidentally deleted the os and cant choose any disk how?
Omg thank you i LMOST CRIED and now my mac works
SAMEEEE
You did not lose and data right!
It just doesn’t work for me idk what to do, it loads for like 15 mins and then shows an error code -2003F.
Hello. We’re happy to help with what could be causing that error when reinstalling the macOS using macOS Recovery.
You’ll want to make sure you aren’t connected to a Personal Hotspot, VPN or a captive Wi-Fi network, which is where you need to log into a webpage to get a connection. This article has information which can help: s.apple.com/dE0w5n5n6Y
If you need additional assistance, contact Apple using this link: apple.co/GetSupport
Apple please help i turn my mac on it starts booting up and then turns off please help me.
We’d love to help lend a hand! To get started, check out this article here and click the link that matches what you see on screen when you try to start up your Mac: s.apple.com/dE4a7J8x3O
If you still need help after completing those steps, contact us directly at: apple.co/GetSupport
I'm not getting that utility option after doing all things you said!
It asks me to select where i want to install but the utility option is not there somebody please help me!!!
We’re happy to help. It may be necessary to try another of the key combinations presented in the video to access macOS Recovery. Choose the appropriate link in s.apple.com/dH8x1o2A6N to identify which key combination is appropriate.
If you need further assistance, use apple.co/GetSupport to work directly with our support to investigate further.
Thank you so much for this video, Nice and simple! 😃
Thx a lot
What if your using a hotspot
After the reinstall my screen looks kinda glitched and when i sign in, it boots me into recovery mode again what should I do? I don’t want to lose my data..
We’re happy to help. It would be best to contact us directly using this link: apple.co/GetSupport
Apple please help me, I'm having a hard time to study on my mac, how can you download itunes U. I can't find it in appstore
I think it should already be installed on your Mac. But, just search up iTunes and go to the apple.com link. Then install it like normal.
If your Mac restarts after the recovery window, and shows login after boot with black background, blue cursor enter your password and then the reinstall will continue with the apple logo and estimated time remaining.
Just in case this happens to you like me after recovery window.
Mine did this but then hangs forever at the very last part of the install bar. After a bit it pops error prompting to do the recovery install over again and then same over and over again.
Hey! We’d be happy to help out if you’re getting an error when reinstalling macOS. For help with any errors received, please work through the following resource as Its best equipped to assist: s.apple.com/dm4W8n1G0O
If you continue to have issues after, contact Apple for further support using this link: apple.co/GetSupport
While reinstalling the macOS, it stucks at 2 minutes remaining forever..... tried it 5 times but same thing happened every time, Internet is connected and there is no issue with internet, Please help Apple?
Hello!
We understand that while installing the macOS it stops at 2 minutes remaining. We’d like to help!
Follow the steps provided in the article below for help getting that macOS installed.
s.apple.com/dm4W8n1G0O
If you need further assistance, reach out to Apple Support directly.
apple.co/GetSupport
Does it wipe out all your files?
Thanks for commenting. Reinstalling macOS won’t wipe your files, but you can choose to wipe your files using Disk Utility from recovery first:
s.apple.com/DH3h9u5Ew4
s.apple.com/DH2c6Z3Ab1
You can contact Apple Support for more help:
apple.co/GetSupport
Hello, thank you for the video but I’m not able to enter my password to unlock the disk, what can I do?
Thanks for reaching out to us, we’re here to assist you. We would like to connect you to the best resources for next steps. Please follow this link, and we can continue together: apple.co/GetSupport
So easy!! Thank you!
No
Will u lose all your stuff on the computer if it’s not backed up?
Nope unless you deleted your drive.
When i go into my disk utility i have both
Macintosh HD
Macintosh HD Data
Which do i erase and install it on
Thank you so much for this
The installer Information on the recovery server is damaged! What does it mean??it’s not working
Same
@@yabab19 how did you fix yours I need help please
Thank you soon much I have pictures that were rly important and when I updated the computer it did that and you just saved my life
The reason why in here is because I recently got windows and suddenly it deleted the disk and I don’t know how to get it back but thanks too this video I hope I shall get it back. Will post and update the results when I’m done doing it
Literally took me ages to do this but was achieved
I have a problem when it comes to pick a disk, its just not showing at all (a disk ofc)
If you’re unable to see a disk to install to, it may indicate the disk needs to be formatted, or a potential hardware issue.
See how to format a disk in Disk Utility here: s.apple.com/dE4O8r6v9B
If you need further assistance, contact Apple Support directly.
- apple.co/GetSupport
@@applesupport Oh i manage to fix it, i just had to erase things from it to get it showing in my offers, but thank you anyways.
@@nela2144 how did you do that?
Thank you very much you just saved my mac i just got worried and i was going to apple support while i came across this video thank you you once again you are the best, Apple😄
Thanks for the video, very useful. I have a MacBook Pro (13-inch, 2017) running on Catalina iO, I want to update to Monterrey but the laptop screen is broken. I'm using an external monitor at the moment until I could update my computer, will I be able to update iO using only a monitor as a reference? thanks very much!!!!
stuck at starting internet recovery this may take a while for hours
is it done yet
me too
“Enter the password you use to log into your mac” where do i put it
Hi there. During the reinstallation process, you may be asked for your password. If so, you will see a field to enter this information: s.apple.com/dE0w4r5x8K
If you are prompted for your password but are not able to enter it, please reach out for further assistance from apple.co/GetSupport
Is it normally to retime the downloading time ? After it comes 0 seconds it returns to download every time for 20 minutes more 😢 any help please?
We’d like to help provide some guidance. Download times can change based on connection speeds and estimated time can vary.
If you continue to have this issue after an extensive amount of time waiting, we would recommend following up with support here: apple.co/GetSupport or visiting apple.co/SupportCommunities can provide some help.
I did the recovery but it is now stuck with a blank screen and a blue coloured cursor. Any help will be appreciated.
Reinstalled Catalina on a MacBook Pro 2019 16inch
We’re here to help. Please reach out to us directly here and we’ll be ready to help: apple.co/GetSupport
You make it so easy lol, no need for bootable usbs thingies like windows forces you to do
That's cap when I sign in it eventually ask for my apple id then say currently unavailable Wich means I gotta buy a 18 dollar drive on eBay to update on my windows pc I go to the restart and it update and it dose it for me this is bs
@@RiceMan I’m case u are still having the issue someone solved it here discussions.apple.com/thread/6455578
Could you show how you reinstall MacOS from scratch? Without any recovery partition?
@@xEqualsRandom He said ‘reinstall macOS from scratch’, which is like starting fresh. For example, imagine getting a new Mac. When you are installing the OS, it’s similar. Like hard resetting an iPhone.
@@official0162 but that’s the guy said is correct just use the internet recovery assistant and click erase data
Okay I deleted my hard drive forever ago and it causes my Touch ID to lag or when entering my password on start up it takes a while to allow me to even type it in- once I get it typed in and I click return- it takes what seems like an unnecessarily long time to process. Which it wasn’t like this before. So on immediate start up it will say that your Macintosh HD cannot be unlocked so in the video it says if it ask you to unlock your McIntosh HD to just enter your password. But if it doesn’t let you unlock it? I’ve tried a couple different things just reading online but it always gives me an error saying it can’t be unlocked- I can’t remember if it gives me the same issue on recovery mode but it does whenever I log into my user. Also when I go to my finder my Macintosh HD is grayed out and I can’t even select it so my current hard drive is titled untitled 1. I’ve tried downloading the pasted software back on but literally nothing has worked so I’m hoping someone else has this issue and I’m just missing something small.
Thank you for reaching out! We are here to help! To start, please see if you can check the disk by using the following article: s.apple.com/dE0n3T8G1b
If there are no errors that need repaired, or you repair the disk and still experience the issue, please use the following link to get started reaching out to one of our advisors here: apple.co/GetSupport
Apple support PLEASE REPLY
How to get rid of others in container PLEASE
Congrats on 2T! 😁😁
What
how secure is the data?
I know you're supposed to make a backup before, but can data still get lost?
Hey there! Time Machine would save your data including your user account. This would ensure that no data is lost. Check out this link to see more s.apple.com/dE0q8n3v4B
You can also reach out here. apple.co/GetSupport
After all the steps, my macbook is stuck in a black screen whit the white wheel completly blocked. How many time i have to wait? What i have to do?
We certainly want your MacBook starting up for you and can assist. Check out our page here for when you see that logo on your screen: s.apple.com/dE0i2J2i8O If you need further help, contact us here: apple.co/GetSupport
The problem is it’s not picking up on wifi though it worked prior
Hello. Since it sounds like your Mac isn’t connecting to Wi-Fi, try the guidance from this article for Wi-Fi connectivity: s.apple.com/dE3O7C8z7b
If the same continues, reach out from this link for direct assistance: apple.co/GetSupport
Wow! Thanks for this helpful video! First comment 😁
Aww thank apple
So i deleted the safari app. Will this still work on mini mac os x 10.5 leopard ? still wired to router ....thanks (basically trying to get safari app back).
Thanks for the question. We’d like to help by providing the steps for reinstalling Safari: s.apple.com/dE0R1C9i2t
Please reach us directly if you need further help: apple.co/GetSupport
This is probably the best vid out on UA-cam omg I downloaded windows 10 on my macOS & hated it & didn’t know how to remove it…but thanks to this Video with clear instructions problem solved👏
I’m still facing the error message and my Mac keeps on freezing, what should I do next? 😢
Greetings. We’re happy to help out. Depending on what’s happening when you try reinstalling macOS, the steps in this link might be useful: s.apple.com/dm4z3d0z7n
If the issue persists, reach out to us here for further assistance: apple.co/GetSupport
You can use the charger cable that comes with the wireless keyboard to plug into your mac computer and then use the keyboard as a wired keyboard OR am I mistaken about that ?
That’s a great question, and we’re glad to help. You can use your keyboard while it’s connected to your Mac with its Lightning to USB cable, which allows you to use key combinations to select startup options. This also charges your Magic Keyboard, as seen here: s.apple.com/dE0b2U0x4K
If you have additional questions, connect with our Support team, here: apple.co/GetSupport
I have trouble installing the macOS Monterey. I don’t if it’s the WIFI or the storage. I need to get this fixed ASAP.
We’d be glad to provide you with a few potential solutions.
For any errors you may be receiving when attempting to install macOS, check out this page: s.apple.com/dm4z3d0z7n
To ensure that your Mac is compatible with macOS Monterey, verify here: s.apple.com/dH5W3d7n3Y
If you need more help, reach out to us here: apple.co/GetSupport
What do i do? the installer says 54 minutes left for the last 3 hours?
Thanks for reaching out. We’re here to help. If you are not able to reinstall macOS from macOS Recovery you want to make sure you check your internet connection. If you are still having issues you’d want to try the reinstall again: s.apple.com/dE4b7p4R1n.
If you do have any additional questions, please reach out to our Support Specialists here: apple.co/GetSupport
help ful thx apple keep it up
Before installing it’s saying it needs authorisation but isn’t asking me for a password
what if no disk appears when you want to install the mac os? mines doing that and i cant figure out why as it was working just fine the night before
We’d like to help with the issue you’re experiencing. If you are able to boot up into your Mac, we do recommend making sure you have a back up of your Mac. This link can help with that process: s.apple.com/dE0B9p5R4X
If you are still experiencing an issue with the disk, we do recommend using the First Aid feature to ensure there are no issues with the disk. You can find details of that process here: s.apple.com/dE3O3U9g1g
If you need additional assistance with this issue, please reach out to us here directly: apple.co/GetSupport
if your seeing this and didn’t download big sir yet. DO NOT DOWNLOAD IT. EVER. its honestly the worst updates has a bunch of problems don’t update to big sur
For some reason my mac is won't give me a disc to press and open in the "Recover MacOS" section. I pressed everything like the safari, time machine, or the memory disc thing. I need some assistance! I would be very generous if someone gave me answers.
Hi there. While reinstalling macOS if you don’t see a hard drive you will need to go to Disk Utility to try to repair the hard drive or reformat it. To repair use this guide: s.apple.com/dE3O3U9g1g .
If you hard drive needs to be erased or formatted use this guide: s.apple.com/dE0l3T1H0B .
For more assistance reach out to us here: apple.co/GetSupport .
accidentally deleted all the disk to download anything and now my computer is busted
My imac wont connect to any wifi available in our home . . Im just clicking the wifi logo but once i click it on nothing happens .I afraid i cannot proceed to download with this issue
Thanks for reaching out. We’re here to help!
Try the steps in this article to get your iMac back online: s.apple.com/dE3O7C8z7b
If those steps don’t help, reach out to us here: s.apple.com/d2s4Y7z7z9
Hey there! I’m having a hard time with my Mac. I’ve tried all of these different key options, but yet have had no luck. I’m stuck on OS X utilities/recovery mode and the only update available to reinstall is OS X Capitain which is no longer available since I believe 2016. Do I need to upgrade or is there someway I can still get into my Mac? This all started from trying to do a factory reset for a fresh start and now I think I might need a new computer😢
Thanks for reaching out. If you’re seeing the options to reinstall an older macOS, that’s okay. You may be able to upgrade once your Mac is back up and running. Use these steps to reinstall: s.apple.com/dE0q4u4M8w
Reach out for further support on this here: apple.co/GetSupport
Hello, i m having a issue i have mac book pro 2009 model and when it asks for apple id to download mac os but i entered correct details but its showing error of password is incorrect. i am unable to move forward please help !
Email id and password is correct, i m even getting verification code in mobile but unable to continue in laptop (macbook pro 2009)...
i wanted to reset whole pc but i didnt know i would reach at dead point
firstly i erased the hardisk(mac os hd) then i went into recovery phase and tried to install mac os from recovery
i m only stuck at apple id section and i cant use my laptop because i have erased everything there i m hoping for quick reply form apple pls help!
i have yosemite os x 10.10 installed before now i m going to try to install from usb stick but in usb stick method usb was not detecting in recovery phase , now i m trying to install windows 7 in mac
We’ll be happy to help as much as we can. Did you try starting up in Internet Recovery? Please see: s.apple.com/dE0w4r5x8K and the section “Other macOS installation options”. Try starting up when holding down “Shift-Option-Command-R”. If you do need further help, please visit: apple.co/GetSupport
@@applesupport in MAC OS Recovery, > OS X Utilites > Reinstall OS X > IT stucks at Apple ID login section after giving correct details it doesnt proceeds it gives error of password incorrent while i m getting verification code on mobile. Cant continue the setup....
and tried USB stick method but OPTION R doesnt shows USB it only shows MAC HD Drive on bootup options not USB.
CANT proceed i m stuck....
why my mac says it taks more than 24 hours remaining time?
Hey apple plz help me im trying to install macOS El Capitan on my MacBook Pro 2015. While I do have a 2020 m1, i still need my old one for installing windows. macOS isn't on the system and I need to install windows via bootcamp. It gives me an error when I try to install it, I REALLY NEED HELP!
Thanks for reaching out. Please connect with us directly to look into this issue further: apple.co/GetSupport
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