You have to separate the 2.4G band from the 5G in your WiFi settings and then connects the phone to the 2.4 band. I recommend delete the app and reinstall to remove the error message in the app’s memory that must be keep repeating and causing the glitch. If your WiFi router keeps the two bands together as they call smart signal, the app will not be able to connects to the 2.4G. This is an issue with all apps that needs to connect a device to the 2.4G and your router merge them together. I have the same air purifier and other appliances connected to the LG ThinQ app and my iPhone Pro 13 and also my iPad Pro never had any problem connecting right away. The problem is when you tried to link it for the first time you had the router managing both WiFi bands together and that’s messed up with the app ability to find the 2.4G.
Nice review, I personally have had no problems with set up. Maybe they updated the software? I have this and the Dyson and I must say that this is actually quieter than the Dyson, but it does lack the airflow directionality that the Dyson has.
I have the Dyson tp09 and I have to say that the fan is pretty bad compared to a normal 3 blade fan aswell. I'm looking to buy the LG aero tower just because the design looks amazing. Makes my Dyson air purifier seem like the outdated one lol
I’m glad I’m not the only one who said this about LG ThinQ.. it’s beyond on belief how clunky & how poorly it functions; especially when they’re obviously competit with companies like Samsung who BLOW them away with Smart Things App. I personally have found it annoying because I mostly buy LG TVs & have had a few LG devices/appliances. My hope is that the LG TV’s HomeDashboard IOT functionally works better with this air purifier. I only went with this purifier since it got a crazy mark down to $299 & I like the ascetics. Great video though, i enjoy your content when I come across it! I suppose it finally time to subscribe! Haha
I couldn't help but notice the design similarities between this Korean air purifier and Lotte World Tower in Seoul. I wonder if there was some influence there - intentional or subconsciously?
I was close to pulling the trigger on the LG site as they offered a $249.00 USD discount bringing it down to $300.00. You superb review changed my mind. My assumption is the price reduction is a lead in to drop a new updated model. I shall wait, per your “Spot On” review, for you to review the hopefully improved version. Thank you so very much.
I love the fact that it dosent blow that strong air flow. I suffer from dry eyes and I cannot have a lot of direct air flowing on my face. I guess each consumer has to buy a product depending what their needs are. This product is perfect to me. I do not use the app. The remote control is enough.
I thought I’d follow up with another warning for those thinking about buying this…….. I went with this LG Aero Tower since I thought the aesthetics looked much better in my living room. I’ve been using it for several months now; I think it works excellent, the app surprisingly works well & I like the modes. I’ve also played around with some air quality monitors to test its effectiveness at cleaning the air in my room. All that said, I’ve been trying to locate a replacement filter since purchasing the purifier, since I like ti have extra on hand. I have yet to find one and UA-cam reviews have stated they haven’t been able to find replacement filters either. I’m talking about searching online & calling many small retailers all over the country! I dk if it’s legitimately backordered or if LG just quietly discontinued the replacement filters; which would be unacceptable since it’s an expensive product still being sold at major retailers as well as on their website. Meanwhile, I have a $150 GermGuardian in my bedroom and never have issues finding filters for it.
I have no issues with the app. Sure, you need to be slightly more tech savvy in order to figure out your router and the 2.4g band. But, that's not an issue of the device.
Nice review! Clear and honest. I have 4 different air purifiers (Dyson, Winix and others). We actually love LG. Their OLED screen is amazing. But I guess we'll pass on this one...
Nice to find a review of someone actually talking about the effects they’ve experience with using a purifier. There is another video I just watched that blew my mind with all the info on these. “How much should clean air cost- Thomas Talhelm” he shows how to make diy ones for fraction of the cost with the same efficacy as the expensive ones. Very informative!
Works good for me and I love how it takes essentially no space considering i placed it atop my bose subwoofer
You have to separate the 2.4G band from the 5G in your WiFi settings and then connects the phone to the 2.4 band. I recommend delete the app and reinstall to remove the error message in the app’s memory that must be keep repeating and causing the glitch.
If your WiFi router keeps the two bands together as they call smart signal, the app will not be able to connects to the 2.4G. This is an issue with all apps that needs to connect a device to the 2.4G and your router merge them together.
I have the same air purifier and other appliances connected to the LG ThinQ app and my iPhone Pro 13 and also my iPad Pro never had any problem connecting right away. The problem is when you tried to link it for the first time you had the router managing both WiFi bands together and that’s messed up with the app ability to find the 2.4G.
Great tips, thanks for sharing!
Nice review, I personally have had no problems with set up. Maybe they updated the software?
I have this and the Dyson and I must say that this is actually quieter than the Dyson, but it does lack the airflow directionality that the Dyson has.
Good to know, thanks!
I have the Dyson tp09 and I have to say that the fan is pretty bad compared to a normal 3 blade fan aswell. I'm looking to buy the LG aero tower just because the design looks amazing. Makes my Dyson air purifier seem like the outdated one lol
The airflow demo was super helpful, thank you!
I’m glad I’m not the only one who said this about LG ThinQ.. it’s beyond on belief how clunky & how poorly it functions; especially when they’re obviously competit with companies like Samsung who BLOW them away with Smart Things App.
I personally have found it annoying because I mostly buy LG TVs & have had a few LG devices/appliances.
My hope is that the LG TV’s HomeDashboard IOT functionally works better with this air purifier. I only went with this purifier since it got a crazy mark down to $299 & I like the ascetics.
Great video though, i enjoy your content when I come across it! I suppose it finally time to subscribe! Haha
Haha, thanks so much!
I couldn't help but notice the design similarities between this Korean air purifier and Lotte World Tower in Seoul. I wonder if there was some influence there - intentional or subconsciously?
Hmm, interesting!
Lg has many business partners specifically in South Korea
So yea could be
I was close to pulling the trigger on the LG site as they offered a $249.00 USD discount bringing it down to $300.00. You superb review changed my mind. My assumption is the price reduction is a lead in to drop a new updated model. I shall wait, per your “Spot On” review, for you to review the hopefully improved version. Thank you so very much.
Thank YOU so very much!
I love the fact that it dosent blow that strong air flow. I suffer from dry eyes and I cannot have a lot of direct air flowing on my face. I guess each consumer has to buy a product depending what their needs are. This product is perfect to me. I do not use the app. The remote control is enough.
You have a good point, thanks! And glad it works for you.
Same with me, literally was one of the reasons I just ordered one yesterday, plus I have central air so air blowing on me would just be a negative.
Great review can’t wait to buy one
Please do. Let me know if you have better luck with yours.
I thought I’d follow up with another warning for those thinking about buying this……..
I went with this LG Aero Tower since I thought the aesthetics looked much better in my living room. I’ve been using it for several months now; I think it works excellent, the app surprisingly works well & I like the modes. I’ve also played around with some air quality monitors to test its effectiveness at cleaning the air in my room.
All that said, I’ve been trying to locate a replacement filter since purchasing the purifier, since I like ti have extra on hand. I have yet to find one and UA-cam reviews have stated they haven’t been able to find replacement filters either. I’m talking about searching online & calling many small retailers all over the country!
I dk if it’s legitimately backordered or if LG just quietly discontinued the replacement filters; which would be unacceptable since it’s an expensive product still being sold at major retailers as well as on their website.
Meanwhile, I have a $150 GermGuardian in my bedroom and never have issues finding filters for it.
Wow. That would essentially brick thousands of purifiers and make them useless. Wow.
my only complaint is i can't change the temp units to Celsius from Fahrenheit
I have no issues with the app. Sure, you need to be slightly more tech savvy in order to figure out your router and the 2.4g band. But, that's not an issue of the device.
Nice review are you a newscaster? The way you talk sounds like your talking in the news.
I used to be one!
Do you know how to disable the sound effects ???
Just got one last week was able to connect right away
Super!
Can u use this purifier and ac being on at the same time ?
I think some of your comments go for any air purifier in the market; and btw, this is not a fan. this is air purifier.
It's an air purifying fan actually.
Is a fan as well
Nice review! Clear and honest. I have 4 different air purifiers (Dyson, Winix and others). We actually love LG. Their OLED screen is amazing. But I guess we'll pass on this one...
Thank you Alastair!!
Nice to find a review of someone actually talking about the effects they’ve experience with using a purifier. There is another video I just watched that blew my mind with all the info on these. “How much should clean air cost- Thomas Talhelm” he shows how to make diy ones for fraction of the cost with the same efficacy as the expensive ones. Very informative!
Thanks for the info!
anyone has a solution to connect to the fan yet? i am unable to connect too on the lg app
So frustrating right? I’ve never had any resolution.
Thanks for the review Erin.
Always my pleasure Ron :)
Took me 2 minutes to do the app setup.
Brilliant review! I really liked the air flow diagram, and the fan strength comparison was really helpful!
Oh great, thanks so much for the feedback Cam!
I AGREE COULD NOT CONNECT
So frustrating, right? What country do you live in? I’m curious if this is a Canadian problem…
It is an air quality machine.
Not, a fan.
Not true, according to LG. They bill it as a fan and purifier: www.lg.com/ca_en/lg-ces-2023/aerotower-air-purifying/
Id never buy this because theres no filters on the market!
That’s what I’m hearing now…
❤️❤️❤️
The noise level is unbearable. I have sensitive ears. A piece of garbage
🥴💗💓💖