Clean Your Email List with Klaviyo for Better ROI

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  • Опубліковано 1 жов 2024
  • In this video I review how to clean your email list so that you keep more dollars in your pocket.
    I hate case study videos and being pitched just as much as you do, but if you're curious about how we help ecommerce brands beyond these videos, the link below will explain. No bullshit, no email opt-in and no "FrEe TrAiNinG" to be found there. Check it out….If you need help with optimizing retention and email marketing with your ecommerce store.

КОМЕНТАРІ • 30

  • @EthanBrimmer
    @EthanBrimmer 7 місяців тому +1

    great video , so clear and easy to learn. Thank you brother !!

  • @Mark-fc5cj
    @Mark-fc5cj 4 місяці тому +1

    Excellent video! Question for you. What happens if there is only an approx. 100 profile difference between each of the List Clean - 10/11/12/13/14/15 segments I created. I do not see a significant decrease of 500 or so profiles as your example showed. Also, I noticed there is a much easier way to suppress profiles. You can just click on the 3 dots next to the segment name, then choose Suppress Current Members. This way you no longer have to export and import profiles into the suppress list. Thank you!

    • @itsderekstroh
      @itsderekstroh  4 місяці тому

      great question, what is your send frequency right now? And yessir, they've changed that recently, makes it much easier!

    • @Mark-fc5cj
      @Mark-fc5cj 4 місяці тому

      @@itsderekstroh Thanks for the quick response! Approx. 3-5 emails per month.

    • @itsderekstroh
      @itsderekstroh  4 місяці тому

      @@Mark-fc5cj ok, so because you're not sending super frequently, you might not see as dramatic of a drop. Try looking at people who have received 7/8 emails without opening/clicking. If there's still not much of a difference here, I'd just stick with the 10 emails.

    • @Mark-fc5cj
      @Mark-fc5cj 4 місяці тому +1

      When I looked at the profiles who received 7/8/9 emails, I am still seeing the same approx. 100 profile difference. So with that being said, I should suppress at the 10 email list?

    • @itsderekstroh
      @itsderekstroh  4 місяці тому

      @@Mark-fc5cj ya, I would start with the 10. You can try sending a text-only email to see if you can re-engage those people prior to doing that

  • @TheAndersonsxo_
    @TheAndersonsxo_ Рік тому +1

    Thank You for this video!

  • @davanterowe
    @davanterowe 3 місяці тому

    if someone opened an email zero times, wouldn't that make clicking an email 0 times redundant?

    • @itsderekstroh
      @itsderekstroh  3 місяці тому +1

      Great question and, logically, you're right. That said, sometimes the pixel that tracks the open doesn't load, is blocked or, if you send text-only emails, doesn't track. If you create a segment with and without the clicks, you'll likely notice there's a difference in the size of the segment.

    • @davanterowe
      @davanterowe 3 місяці тому +1

      @@itsderekstroh aaah, makes sense. thanks for answering

    • @itsderekstroh
      @itsderekstroh  3 місяці тому

      @@davanterowe you got it man, hope that helps!

    • @davanterowe
      @davanterowe 3 місяці тому

      any videos on sunset flows? trying to figure out how to harmonize the two

    • @davanterowe
      @davanterowe 3 місяці тому

      also, "not suppressed" doesn't show up in the dropdown. has klaviyo changed something?

  • @lilpeeva
    @lilpeeva 4 місяці тому

    video would have been a lot more helpful if you actually showed what to click on klaviyo

    • @itsderekstroh
      @itsderekstroh  4 місяці тому

      working on an updated video for this exact reason :)

    • @itsderekstroh
      @itsderekstroh  4 місяці тому +1

      If you have questions, feel free to reach out

  • @DwayneVidzz
    @DwayneVidzz 7 місяців тому

    What do you do with emails of customers that purchase but decide to unsubscribe during checkout?

    • @itsderekstroh
      @itsderekstroh  7 місяців тому

      There's not much you can do if they unsubscribe. If you want though, you can have a pop-up directed only at purchasers who are not subscribed offering an incentive to subscribe.

    • @DwayneVidzz
      @DwayneVidzz 7 місяців тому

      @@itsderekstroh when I said unsubscribe I meant they uncheck the marketing box. So they don’t get added to my newsletter, however I am still able to email them through Klaviyo.
      when I set up my segments based on your video I found that my list basically shrunk when I started off each segment with those inside my newsletter.
      What are your thoughts on this. Only market to those who get added to the main list or remove the newsletter filter and market based on all the other factors?

    • @itsderekstroh
      @itsderekstroh  7 місяців тому

      @@DwayneVidzz same kind of idea here, they do need to opt in in order for you to legal be able to email them. Technically, if they have opened/clicked email they would have opted in somewhere as well so the open/clicked filter should be ok depending on how your Shopify opt-ins are feeding into Klaviyo. Do you currently have it feeding into another list?

    • @DwayneVidzz
      @DwayneVidzz 7 місяців тому

      @@itsderekstroh My opt ins feed into my newsletter, the people that do not opt in but still purchase they land in different segments depending on what actions they have taken

  • @Ahmadhabash69
    @Ahmadhabash69 9 місяців тому

    How do i delete someone from a list?

    • @itsderekstroh
      @itsderekstroh  9 місяців тому

      You can go to Profiles --> Click on the profile --> Click email --> Click manually suppress

    • @Ahmadhabash69
      @Ahmadhabash69 9 місяців тому

      I have many bots in the list. Can i supress and then delete peolpe in the supress?@@itsderekstroh