Jim Harter of Gallup and Dan Rockwell Discuss, "Culture Shock."

0-10 min.: Personal conversation. Life on the lake, being an introvert, etc.
15 min.: Making decisions about hybrid work.
19:45 min.: Only 5's matter.
27:05 min.: Customer-centric organizations.
32:18: Quiet quitting and flourishing as individuals and organizations.
35:40: Building trust remotely and in person.
36:25: Mood.
37:35: The power of one meaningful conversation a week.
46:33: Challenge and support.
49:05: Black and white book covers and end matter.