How to Build a Microsoft Access Help Desk Trouble Ticket Database System

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  • Опубліковано 21 жов 2024

КОМЕНТАРІ • 36

  • @xm_tech
    @xm_tech 2 роки тому +1

    I love your videos my friend. Thanks for sharing. They're really helpful. I've built a great database but after watching your videos I keep changing things around and it's looking even greater.

    • @599CD
      @599CD  2 роки тому

      Sweet! Glad you find them helpful.

  • @TGilbertPE
    @TGilbertPE 2 роки тому +2

    Great video. Your stuff is the best Access training I have seen. One "nit-picky" detail, there is one small item in this vid that caught my attention - the "Description" label in the ticket detail sub-form header is too narrow, the word "Description" is wider that the label and the word is truncated. Thank you for sharing your knowledge!

    • @599CD
      @599CD  2 роки тому

      You caught me! :)

  • @tylerwilliams9541
    @tylerwilliams9541 2 роки тому +1

    I’ve needed something like this for so long THANK YOU!!

    • @599CD
      @599CD  2 роки тому +1

      Welcome :)

  • @stanTrX
    @stanTrX Рік тому

    Thanks Richard.what if i also want to track and log status. Can i do that using many to many with popup form? Do you have a video for it?

    • @599CD
      @599CD  11 місяців тому +1

      599cd.com/TrackLogon

    • @599CD
      @599CD  11 місяців тому +1

      599cd.com/TrackChanges

    • @stanTrX
      @stanTrX 11 місяців тому

      thank you richard. this was what i was exactly looking for.@@599CD

  • @TechAidCaloundra
    @TechAidCaloundra 2 роки тому +1

    Are you going to add a timer button toggle that you can turn on to "time" a ticket while you work on it in the extended version?

    • @599CD
      @599CD  2 роки тому

      599cd.com/TimeBilling

    • @skotkda252
      @skotkda252 2 роки тому

      Very important for SLA

  • @gregstapells6431
    @gregstapells6431 Рік тому

    Hi there great video thank youI I found this looking for something that would convert office 365
    emails to a ticket in access. Do you think that would be hard to do? So for every email that comes in to help@ it creates a new ticket which can be reviewed on a form and marked, deleted, status change, etc. Thanks very very much!

    • @599CD
      @599CD  Рік тому

      I cover taking Outlook emails as they come in and importing them into your Access database in my email seminar 599cd.com/EmailSeminar

  • @tinaomotoyosi
    @tinaomotoyosi 2 роки тому

    Thanks Richard. You’re a rockstar!

    • @599CD
      @599CD  2 роки тому

      You're welcome!

  • @paulnyamtowo
    @paulnyamtowo 2 роки тому

    Hi Richard
    Would you please help me on this. Is it possible to use the lookup wizard in a table, to lookup values from 2 fields in 2 different tables? Do you have a video on that already?

    • @599CD
      @599CD  2 роки тому

      Need more context.

  • @andreasfenopo2819
    @andreasfenopo2819 Рік тому

    Hi!
    How can I get the full template as ah the end of the video and note the empty template version?

    • @599CD
      @599CD  Рік тому

      599cd.com/HelpDesk

  • @stephenbeswick2163
    @stephenbeswick2163 Рік тому

    Hi Richard can you run 2 different database together.

    • @599CD
      @599CD  Рік тому

      Sure. You could run 20.

  • @abdulhamidalhaddadi2255
    @abdulhamidalhaddadi2255 2 роки тому

    Thanks a lot

    • @599CD
      @599CD  2 роки тому

      Most welcome

  • @MrAimalsultani
    @MrAimalsultani 2 роки тому

    Well-Done Sir,

    • @599CD
      @599CD  2 роки тому

      Thanks

  • @khalidpervez8959
    @khalidpervez8959 2 роки тому

    I am working on a data base but i got stuck while generating statement with in date range, can u help me.

    • @599CD
      @599CD  2 роки тому

      599cd.com/Between

  • @shinrafahell
    @shinrafahell 2 роки тому

    How to share the form for multiple users without design access?

    • @599CD
      @599CD  2 роки тому

      599cd.com/ACCDE

    • @599CD
      @599CD  2 роки тому

      599cd.com/Split

  • @gregoryjeffries8475
    @gregoryjeffries8475 2 роки тому

    Code optimization, I consider best practice.

  • @mohammedalsarraj9963
    @mohammedalsarraj9963 2 роки тому

    First

    • @599CD
      @599CD  2 роки тому

      People still do that? :)