Hey, I am posting today to see of anyone has saw this issue before today. So my intel i9 13900k was very unstable so I removed it today for an inspection. It looked fine after the thermal pate was cleaned away, not hardened used artic mx6 paste. After closer inspection on the underside of the cpu, I noticed that the cpu contact pads seem to be sunk in or some strange pattern on them. I have never saw anything like this to this day and I want to know if anyone else has had experience with this? Thankyou in advance btw.
Sorry to hear you are facing issues with your i9-13900K processor. We request you to share the Batch Number (FPO) and the Serial Number (ATPO), along with pictures of the processor in the current state, at intel.ly/3AHEhb4 We would love to take it further. You may refer to our helpful article on how to identify the processor's markings via intel.ly/3Z0W4UW Intel Customer Support
@Intel hey thanks for the comment but essentially what you have done is put me in contact with the customer service who were not helpful in the first place. Why comment if you can't personally do something to help me on your own? Easy to say hey sorry, contact these guys and it's the exact same as my initial contact about 5 weeks ago now. Still ongoing by the way. I am done with everything intel now sorry AMD just dealt with last year's cpu for me. Not even faulty either, AMD customer service is above and beyond what's expected after dealing with Intel Customer Support.
Sorry to hear about your experience. Could you share your support ticket number via DM on Instagram/X or Private Message on Facebook? We would like to look into it and assist you further. Intel Customer Support
To get the answers to your questions you can create a self support ticket at intel.ly/4cMgl3I Click on 'Create a support ticket' to initiate. Intel Customer Support
Hey, I am posting today to see of anyone has saw this issue before today. So my intel i9 13900k was very unstable so I removed it today for an inspection. It looked fine after the thermal pate was cleaned away, not hardened used artic mx6 paste. After closer inspection on the underside of the cpu, I noticed that the cpu contact pads seem to be sunk in or some strange pattern on them. I have never saw anything like this to this day and I want to know if anyone else has had experience with this? Thankyou in advance btw.
Sorry to hear you are facing issues with your i9-13900K processor. We request you to share the Batch Number (FPO) and the Serial Number (ATPO), along with pictures of the processor in the current state, at
intel.ly/3AHEhb4 We would love to take it further. You may refer to our helpful article on how to identify the processor's markings via intel.ly/3Z0W4UW
Intel Customer Support
@Intel hey thanks for the comment but essentially what you have done is put me in contact with the customer service who were not helpful in the first place. Why comment if you can't personally do something to help me on your own?
Easy to say hey sorry, contact these guys and it's the exact same as my initial contact about 5 weeks ago now. Still ongoing by the way. I am done with everything intel now sorry AMD just dealt with last year's cpu for me. Not even faulty either, AMD customer service is above and beyond what's expected after dealing with Intel Customer Support.
Sorry to hear about your experience. Could you share your support ticket number via DM on Instagram/X or Private Message on Facebook? We would like to look into it and assist you further.
Intel Customer Support
Does the 13600kf i5 processor include processors with high voltage and at risk of damage or not, do I need to install the new Intel microcode or not?
To get the answers to your questions you can create a self support ticket at intel.ly/4cMgl3I Click on 'Create a support ticket' to initiate.
Intel Customer Support
@@Intel I’m a d1 intel hater
Why are you killing my family?
Здравствуйте Интел, нюхайте бебру пожалуйста ежедневно, согласно вашему решению о приостановлении всех деловых операций в России.
Thanks everyone ❤