Access to Work: Communication Support at a Job Interview

You can ask Access to Work to pay for a Communication Support Professional or a Communication Support Worker at a job interview. This video tells you who can apply, and how to make your application.
Transcript:
Access to Work: Communication support at a job interview
You can ask Access to Work to pay for a Communication Support Professional or a Communication Support Worker at a job interview.
To get this type of support from Access to work you must:
have a health condition or disability which means you need communication support at job interviews, be aged 16 or over, live in England, Scotland or Wales
We will not ask you to pay this money back and it will not affect any other benefits
you get.
You have to find the right person to help you communicate at your job interview.
This could include, for example, a Note taker, a BSL interpreter, a lip speaker, a palantypist, a deafblind interpreter,
You also need to find out how much the communication support will cost.
For help with finding communication support and obtaining costs, you can contact:
your employment adviser, an organisation that specialises in supporting people who use your preferred communication support
You need to apply for Access to Work communication support before your job interview. You can do this:
using the Video Relay Service
by Textphone 0800 121 7479
using relay UK - 18001 then 0800 121 7479
Completing an online written application form
To use the video relay service or online application form, please visit www.get-disability-work-suppo...
When you apply, you need to tell us the date of your job interview and some other information. This includes:
The name of the company your interview is with, a named contact at the company - this can be the person who arranged your interview
Contact details for the company, such as an email address and phone number, how long you expect your interview to last
How much your communication support will cost including any travel, administration and VAT.
We will give you a decision within 2 working days of receiving your application.
Please contact us if you do not receive your decision within 2 working days.
If we approve your application, we will post you a claim form to complete. If you do not receive your claim form in the post, please contact as soon as possible.
After we approve your application, you can book your communication support for your job interview. It is your responsibility to do this.
If you cannot attend your job interview or your interview is cancelled, please tell your communication support they are not needed as soon as possible.
After your job interview, you must sign the claim form then send it to us. Please also send the invoice from your communication support.
It is important you do this, otherwise we cannot pay the communication support.
For more information online, go to gov.uk and search for ‘communication support at a job interview’.
You can contact us using Textphone: 0800 121 7579
Or relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 7479
Find out how to use the BSL video relay service at www.get-disability-work-support.service.gov.uk/csi
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Please visit gov.uk to find the relevant information.