Thank you for bringing this case study. This is amazing when you were asking participants how refund is possible. I liked the differentiation between when to use Receipt receipt and when to use credit memo refund. Please bring more such knowledgeable videos. 😊😊 I would like to edit here something that in Oracle fusion it is possible to directly create refund from existing Credit Memo by following below steps: - Make sure the user has the necessary approval limits; - Make sure the customer has a bank account defined at the Payment Details > Bank Accounts at either Account or Account Site within the Manage Customers page; - Navigator > Receivables > Accounts Receivable > Tasks panel > Credit Memos > Manage Credit Memo Applications > Search by Credit Memo > Select Credit Memo Number > Click on Issue Refund Add the needed details, along with the bank account and you will be able to perform the refund.
Thank you for bringing this case study. This is amazing when you were asking participants how refund is possible. I liked the differentiation between when to use Receipt receipt and when to use credit memo refund. Please bring more such knowledgeable videos. 😊😊
I would like to edit here something that in Oracle fusion it is possible to directly create refund from existing Credit Memo by following below steps:
- Make sure the user has the necessary approval limits;
- Make sure the customer has a bank account defined at the Payment Details > Bank Accounts at either Account or Account Site within the Manage Customers page;
- Navigator > Receivables > Accounts Receivable > Tasks panel > Credit Memos > Manage Credit Memo Applications > Search by Credit Memo > Select Credit Memo Number > Click on Issue Refund Add the needed details, along with the bank account and you will be able to perform the refund.
Nirmal could you please explain what receivable activity needs to be configured for non credit card receipts or on account cr memos?
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