Hi there! 😃 YITH WooCommerce Customize My Account Page does not include the option to show the endpoints based on the product purchased but it includes the option to show them based on user roles. You can find a guide on how to configure endpoints here: docs.yithemes.com/yith-woocommerce-customize-myaccount-page/endpoints/endpoints-tab/. If you're currently using the plugin with an active license and need further assistance, please contact the developers through the following link, they'll be happy to help: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉
Hi there! 😃 We invite you to contact our developers through the support dashboard so they can verify this and help you solve it if possible: yithemes.com/my-account/support/submit-a-ticket/ (please, make sure you have a valid premium license activated on your site so you can submit your request). Stay tuned! 😉
Hi,@@vstfactory! 😃 In this case, if you have the premium license activated on your site, you should contact our developers through the following link: yithemes.com/my-account/support/submit-a-ticket/, they will properly assist you. Stay tuned! 😉
Hi,@@umaraslam8210! 😃 We apologize but we cannot share the solution here as this is not a support channel and every case needs to be carefully evaluated by our developers, there is no one solution for all cases. If you have the premium license activated on your site and need support, please submit a ticket so they can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Thank you! 😊
Hi there! 😃 There's no limit to how many endpoints you can create with YITH WooCommerce Customize My Account Page so this should be checked by our developers to verify why you cannot create more than 10 and then help you fix it if possible. If the premium license is active on your site, you can submit a ticket through the following link: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉
Hi there! In order to properly assist you, please, submit a support ticket to our developers through your My Account page adding any relevant information: yithemes.com/my-account/support/submit-a-ticket/. They'll answer as soon as possible 🙂 Stay tuned! 😉
@@michellemccaleb4458 Hii Michelle! The banners should show up next to each other. Please note you can test all plugin features for yourself directly from our Live Demo plugins.yithemes.com/yith-woocommerce-customize-my-account-page/. However, if you already have the plugin and you are experiencing any issues, you can contact our developers through our support desk by submitting a ticket here and they will assist you yithemes.com/my-account/support/dashboard/. Best regards!
another update when you add the banners at the end point settings make sure that is in the same quote [yith_wcmap_banner ids="downloads,payment-methods"] like this
Hi there! 😃 If you currently have the premium YITH WooCommerce Customize My Account Page license activated on your site, please submit a ticket through the support dashboard so our developers can verify why this happened and assist you: yithemes.com/my-account/support/submit-a-ticket/, they'll be happy to help. Stay tuned! 😉
Hello, I just bought the plugin and activated it. I was wondering; I tried to do the custom message at the dashboard but it won't show up on the website, the rest is working but the custom message won't work. Do you have a solution?
Hello! :) To provide the correct assistance, please contact our technical support so our team can check your configurations in detail and properly advise you. To contact them, you can submit a support ticket here yithemes.com/my-account/support/dashboard/
Hi Mathieu! Please note YITH Customize My Account Page does not manage the possibility of adding payment methods, it only allows you to create custom endpoints to be displayed which you can further configure. In order to allow users to create and manage payment methods, an additional plugin or tool is required for this specific purpose. If you have any questions, please feel free to contact directly through our contact form yithemes.com/contact-form/. Best regards!
@@fourtosocialmanagementmark8270 Hii! In this case, it refers to any payment gateway plugin that handles payment methods like our Stripe or Stripe Connect plugins. You can find an example of how this would work from this page explaining the integration between YITH Customize My Account and YITH Stripe docs.yithemes.com/yith-woocommerce-stripe/premium-version-settings/integrations/yith-woocommerce-customize-my-account-page/. For any further inquiries, please do not hesitate to reach us directly at yithemes.com/contact-form/. Best regards!
Hi there! 😃 If you have the YITH WooCommerce Customize My Account Page premium license activated on your site, please contact our developers informing this, they'll be happy to assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Hi there! 😃 The plugin shown in this video tutorial is YITH WooCommerce Customize My Account Page, you can find it here: bit.ly/3AGg9jq; and test it here by clicking on the "Launch admin demo" button: bit.ly/3mNgT1k. In case you have any questions about our plugin, feel free to contact us here: yithemes.com/contact-form/. Stay tuned! 😉
Hi, Wole! 😃 If you already have the YITH WooCommerce Customize My Account Page's license activated on your site, please, submit a ticket to our developers from your My Account page so they can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
@@michellemccaleb4458 Hi Michelle! If you are experiencing any issues while testing our Live Demo, I kindly invite you to contact us via email where you can share more details with us to properly check yithemes.com/contact-form/; or if you already have the plugin installed on your site, you can contact our developers through our support desk by submitting a ticket here and they will assist you yithemes.com/my-account/support/dashboard/. Best regards!
Hi there! 😃 The style of our YITH WooCommerce Customize My Account Page plugin is responsive and adapts to different screen sizes so users accessing their My Account page from their mobile devices should have a positive user experience. Also, keep in mind that the style might be modified and influenced by the theme you're using. If you're currently using our plugin on your site with an active license and need assistance with this feature, please contact our developers so they can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Hi there! 😀 We have forwarded your suggestion to the developers so they can evaluate it for a future update. Of course, the plugin works on mobile devices as well but we understand your need. If there's anything else you'd like to share with us or have any questions, feel free to contact us through the following link: yithemes.com/contact-form/. Stay tuned! 😉
Where can I find how to manage user roles to display only certain Endpoint based on the purchased product ?
Hi there! 😃 YITH WooCommerce Customize My Account Page does not include the option to show the endpoints based on the product purchased but it includes the option to show them based on user roles. You can find a guide on how to configure endpoints here: docs.yithemes.com/yith-woocommerce-customize-myaccount-page/endpoints/endpoints-tab/. If you're currently using the plugin with an active license and need further assistance, please contact the developers through the following link, they'll be happy to help: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉
please why when i installed the plugin get 2 my account page the old and the new
the plugin didn't replace my old account page to the new account page
Hi there! 😃 We invite you to contact our developers through the support dashboard so they can verify this and help you solve it if possible: yithemes.com/my-account/support/submit-a-ticket/ (please, make sure you have a valid premium license activated on your site so you can submit your request). Stay tuned! 😉
please why when i installed the plugin get 2 my account page the old and the new
the plugin didn't replace my old account page to the new account page
Hi,@@vstfactory! 😃 In this case, if you have the premium license activated on your site, you should contact our developers through the following link: yithemes.com/my-account/support/submit-a-ticket/, they will properly assist you. Stay tuned! 😉
@@YITHOfficial can you reply here the solution, so we dont need to waste time by raising ticket and waiting for reply.
Hi,@@umaraslam8210! 😃 We apologize but we cannot share the solution here as this is not a support channel and every case needs to be carefully evaluated by our developers, there is no one solution for all cases. If you have the premium license activated on your site and need support, please submit a ticket so they can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Thank you! 😊
I can't create more than 10 endpoints. Do you have any suggestions?
Hi there! 😃 There's no limit to how many endpoints you can create with YITH WooCommerce Customize My Account Page so this should be checked by our developers to verify why you cannot create more than 10 and then help you fix it if possible. If the premium license is active on your site, you can submit a ticket through the following link: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉
I have a small issue with the plugin
the banners are not showing up next to each other
they are showing up below each other
Hi there! In order to properly assist you, please, submit a support ticket to our developers through your My Account page adding any relevant information: yithemes.com/my-account/support/submit-a-ticket/. They'll answer as soon as possible 🙂 Stay tuned! 😉
Was this solved for you? Are the banners able to show up next to eachother?
@@michellemccaleb4458 Hii Michelle! The banners should show up next to each other. Please note you can test all plugin features for yourself directly from our Live Demo plugins.yithemes.com/yith-woocommerce-customize-my-account-page/. However, if you already have the plugin and you are experiencing any issues, you can contact our developers through our support desk by submitting a ticket here and they will assist you yithemes.com/my-account/support/dashboard/. Best regards!
Just an update
u need to make Widget width a lot smaller in banner settings
for me 50 px to 80 px worked fine
another update
when you add the banners
at the end point settings
make sure that is in the same quote
[yith_wcmap_banner ids="downloads,payment-methods"]
like this
The banners that I set up disappeared from me. What could be the reason?
Hi there! 😃 If you currently have the premium YITH WooCommerce Customize My Account Page license activated on your site, please submit a ticket through the support dashboard so our developers can verify why this happened and assist you: yithemes.com/my-account/support/submit-a-ticket/, they'll be happy to help. Stay tuned! 😉
Hello, I just bought the plugin and activated it. I was wondering; I tried to do the custom message at the dashboard but it won't show up on the website, the rest is working but the custom message won't work. Do you have a solution?
Hello! :) To provide the correct assistance, please contact our technical support so our team can check your configurations in detail and properly advise you. To contact them, you can submit a support ticket here
yithemes.com/my-account/support/dashboard/
Hi ! When I go to payment method, i don't see how to add one : only no saved payment method is displayed
Hi Mathieu! Please note YITH Customize My Account Page does not manage the possibility of adding payment methods, it only allows you to create custom endpoints to be displayed which you can further configure. In order to allow users to create and manage payment methods, an additional plugin or tool is required for this specific purpose. If you have any questions, please feel free to contact directly through our contact form yithemes.com/contact-form/. Best regards!
@@YITHOfficial which is the plugin?
@@fourtosocialmanagementmark8270 Hii! In this case, it refers to any payment gateway plugin that handles payment methods like our Stripe or Stripe Connect plugins. You can find an example of how this would work from this page explaining the integration between YITH Customize My Account and YITH Stripe docs.yithemes.com/yith-woocommerce-stripe/premium-version-settings/integrations/yith-woocommerce-customize-my-account-page/. For any further inquiries, please do not hesitate to reach us directly at yithemes.com/contact-form/. Best regards!
I habe a Problem. If am logged Out and try to Log in, the wrong Site Open and IT Shows 404... Are there any Options in woocomerce?
Hi there! 😃 If you have the YITH WooCommerce Customize My Account Page premium license activated on your site, please contact our developers informing this, they'll be happy to assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Thank u YITH.
Please, what is the name of this plugin?
Hi there! 😃 The plugin shown in this video tutorial is YITH WooCommerce Customize My Account Page, you can find it here: bit.ly/3AGg9jq; and test it here by clicking on the "Launch admin demo" button: bit.ly/3mNgT1k. In case you have any questions about our plugin, feel free to contact us here: yithemes.com/contact-form/. Stay tuned! 😉
Mobile I only see text titles/text banners in mobile view, is there something wrong ?
Hi, Wole! 😃 If you already have the YITH WooCommerce Customize My Account Page's license activated on your site, please, submit a ticket to our developers from your My Account page so they can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Were images able to show in mobile view?
@@michellemccaleb4458 Hi Michelle! If you are experiencing any issues while testing our Live Demo, I kindly invite you to contact us via email where you can share more details with us to properly check yithemes.com/contact-form/; or if you already have the plugin installed on your site, you can contact our developers through our support desk by submitting a ticket here and they will assist you yithemes.com/my-account/support/dashboard/. Best regards!
No mobile menu. Not a complete plugin
Hi there! 😃 The style of our YITH WooCommerce Customize My Account Page plugin is responsive and adapts to different screen sizes so users accessing their My Account page from their mobile devices should have a positive user experience. Also, keep in mind that the style might be modified and influenced by the theme you're using. If you're currently using our plugin on your site with an active license and need assistance with this feature, please contact our developers so they can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
USELESS IT DOESNT COVER THE MOBILE ASPECT
Hi there! 😀 We have forwarded your suggestion to the developers so they can evaluate it for a future update. Of course, the plugin works on mobile devices as well but we understand your need. If there's anything else you'd like to share with us or have any questions, feel free to contact us through the following link: yithemes.com/contact-form/. Stay tuned! 😉